IN CASE OF EMERGENCY191
The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.”
Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the SOS
Call system operation. These include, but are not limited
to, the following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware are
damaged during a crash
The vehicle battery loses power or becomes discon -
nected during a vehicle crash
LTE (voice/data) 4G (data) network and/or Global Posi -
tioning Satellite signals are unavailable or obstructed
Equipment malfunction at the SOS operator facility
Operator error by the SOS operator
LTE (voice/data) 4G (data) network congestion
Weather
Buildings, structures, geographic terrain, or tunnels
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user's
authority to operate the equipment.
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
ASSIST Call
The ASSIST Button is used to automatically connect you to
any one of the following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button and you’ll be
connected to someone who can help. Roadside Assis -
tance will know what vehicle you’re driving and its loca -
tion. Additional fees may apply for roadside assistance.
SiriusXM Guardian™ Customer Care – In-vehicle
support for SiriusXM Guardian™.
Vehicle Customer Care – Total support for all other
vehicle issues.
Uconnect Customer Care - Total support for Radio,
Phone and NAV issues.JACKING AND TIRE CHANGING
WARNING!
Ignoring the Rearview Mirror light could mean you
will not have SOS Call services. If the Rearview Mirror
light is illuminated, have an authorized dealer
service the SOS Call system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected. If
the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
CAUTION!
To avoid damage to the mirror during cleaning, never
spray any cleaning solution directly onto the mirror.
Apply the solution onto a clean cloth and wipe the
mirror clean.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
Never start or run the engine while the vehicle is on
a jack.
The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
7
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IN CASE OF EMERGENCY193
(Continued)
5. Remove the chocks.
6. Remove the scissor jack and wheel bolt wrench from
the spare wheel as an assembly. Turn the jack screw
to the left to loosen the wheel bolt wrench, and
remove the wrench from the jack assembly.
Jack And Tool Assembly
NOTE:
The jack handle attaches to the side of the jack with two
attachment points. When the jack is partially expanded,
the tension between the two attachment points holds the
jack handle in place.
7. Remove the spare tire.
JACKING INSTRUCTIONS
Jack Warning Label
1. Remove the spare tire, jack, wheel chocks, and wheel bolt wrench.
2. If equipped with aluminum wheels where the center cap covers the wheel bolts, use the wheel bolt wrench
to pry the center cap off carefully before raising the
vehicle.
WARNING!
A loose tire or jack thrown forward in a collision or hard
stop could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided. Have the deflated (flat) tire repaired or
replaced immediately.
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set an automatic
transmission in PARK.
Block the wheel diagonally opposite the wheel to be
raised.
Never start or run the engine with the vehicle on a
jack.
Do not let anyone sit in the vehicle when it is on a
jack.
Do not get under the vehicle when it is on a jack. If
you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
If working on or near a roadway, be extremely careful
of motor traffic.
To ensure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
WARNING!
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198IN CASE OF EMERGENCY
SEALING A TIRE WITH TIRE SERVICE KIT
(A) Whenever You Stop To Use Tire Service
Kit:
1. Pull over to a safe location and turn on the vehicle’s
Hazard Warning Flashers.
2. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near to the
ground. This will allow the Tire Service Kit Hoses and to reach the valve stem and keep the Tire Service Kit
flat on the ground. This will provide the best
positioning of the kit when injecting the sealant into
the deflated tire and running the air pump. Move the
vehicle as necessary to place the valve stem in this
position before proceeding.
3. Place the transmission in PARK (P) (auto transmission) or in Gear (manual transmission) and
place the ignition in the OFF position.
4. Apply the parking brake.
(B) Setting Up To Use Tire Service Kit:
1. Push in the Mode Select Knob and turn to the Sealant Mode position.
2. Uncoil the Sealant Hose and then remove the cap from the fitting at the end of the hose.
3. Place the Tire Service Kit flat on the ground next to the deflated tire.
4. Remove the cap from the valve stem and then screw the fitting at the end of the Sealant Hose onto the
valve stem.
5. Uncoil the Power Plug and insert the plug into the vehicle’s 12 Volt power outlet.
NOTE:Do not remove foreign objects (e.g., screws or nails) from
the tire.
(C) Injecting Tire Service Kit Sealant Into
The Deflated Tire:
Always start the engine before turning ON the Tire
Service Kit.
NOTE:Manual transmission vehicles must have the parking
brake engaged and the gear selector in NEUTRAL.
After pushing the Power Button, the sealant (white
fluid) will flow from the Sealant Bottle through the
Sealant Hose and into the tire.
NOTE:Sealant may leak out through the puncture in the tire.
If the sealant (white fluid) does not flow within
0 – 10 seconds through the Sealant Hose:
1. Push the Power Button to turn Off the Tire Service
Kit. Disconnect the Sealant Hose from the valve
stem. Make sure the valve stem is free of debris.
Reconnect the Sealant Hose to the valve stem.
Check that the Mode Select Knob is in the Sealant
Mode position and not Air Mode. Push the Power
Button to turn On the Tire Service Kit.
2. Connect the Power Plug to a different 12 Volt power outlet in your vehicle or another vehicle, if available.
Make sure the engine is running before turning ON
the Tire Service Kit.
3. The Sealant Bottle may be empty due to previous use. Call for assistance.
NOTE:If the Mode Select Knob is on Air Mode and the pump is
operating, air will dispense from the Air Pump Hose only,
not the Sealant Hose.
A loose Tire Service Kit thrown forward in a collision
or hard stop could endanger the occupants of the
vehicle. Always stow the Tire Service Kit in the place
provided. Failure to follow these warnings can result
in injuries that are serious or fatal to you, your
passengers, and others around you.
Take care not to allow the contents of Tire Service Kit
to come in contact with hair, eyes, or clothing. Tire
Service Kit sealant is harmful if inhaled, swallowed,
or absorbed through the skin. It causes skin, eye, and
respiratory irritation. Flush immediately with plenty of
water if there is any contact with eyes or skin. Change
clothing as soon as possible, if there is any contact
with clothing.
Tire Service Kit Sealant solution contains latex. In
case of an allergic reaction or rash, consult a physi -
cian immediately. Keep Tire Service Kit out of reach
of children. If swallowed, rinse mouth immediately
with plenty of water and drink plenty of water. Do not
induce vomiting! Consult a physician immediately.
WARNING!
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200IN CASE OF EMERGENCY
NOTE:If the tire becomes overinflated, push the Deflation Button
to reduce the tire pressure to the recommended inflation
pressure before continuing.
2. Disconnect the Tire Service Kit from the valve stem,
reinstall the cap on the valve stem and unplug from
12 Volt outlet.
3. Place the Tire Service Kit in its proper storage area in the vehicle.
4. Have the tire inspected and repaired or replaced at the earliest opportunity at an authorized dealer or tire
service center.
5. Remove the Speed Limit sticker from the instrument panel after the tire has been repaired.
6. Replace the Sealant Bottle and Sealant Hose assembly at an authorized dealer as soon as possible
Úpage 200.
NOTE:When having the tire serviced, advise the authorized
dealer or service center that the tire has been sealed
using the Tire Service Kit.
(F) Sealant Bottle And Hose Replacement:
1. Uncoil the Sealant Hose (clear in color).
2. Locate the red colored round Sealant Bottle release button at the lower right hand corner of the kit.
3. Push and hold the Sealant Bottle release button, then pull out the bottle holding the button.
4. Clean any remaining sealant from the Tire Service Kit housing. 5. Position the new Sealant Bottle in the housing so that
the Sealant Hose aligns with the hose slot in the front
of the housing. Push and hold the Sealant Bottle
release button, then push the bottle into the housing
by holding the button. An audible click will be heard
indicating the bottle is locked into place. Release the
button.
6. Verify that the cap is installed on the fitting at the end of the Sealant Hose and return the hose to its storage
area (located on top of the housing).
7. Return the Tire Service Kit to its storage location in the vehicle.
JUMP STARTING
If your vehicle has a discharged battery, it can be jump
started using a set of jumper cables and a battery in
another vehicle or by using a portable battery booster
pack. Jump starting can be dangerous if done improperly,
so please follow the procedures in this section carefully.
NOTE:When using a portable battery booster pack, follow the
manufacturer’s operating instructions and precautions.
PREPARATIONS FOR JUMP START
The battery in your vehicle is located in the front of the
engine compartment, behind the left headlight assembly.
Positive (+) Battery Post
See the following steps to prepare for jump starting:
1. Apply the parking brake, shift the automatic transmission into PARK (P) and turn the ignition OFF.
2. Turn off the heater, radio, and all electrical accessories.
3. If using another vehicle to jump start the battery, park the vehicle within the jumper cable’s reach, apply the
parking brake and make sure the ignition is OFF.WARNING!
Do not attempt jump starting if the battery is frozen. It
could rupture or explode and cause personal injury.
CAUTION!
Do not use a portable battery booster pack or any other
booster source with a system voltage greater than
12 Volts or damage to the battery, starter motor,
alternator or electrical system may occur.
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IN CASE OF EMERGENCY201
JUMP STARTING PROCEDURE
Connecting The Jumper Cables
1. Connect the positive
(+) end of the jumper cable to
the positive (+)
post of the discharged vehicle.
2. Connect the opposite end of the positive (+) jumper
cable to the positive (+) post of the booster battery.
3. Connect the negative (-) end of the jumper cable to
the negative (-) post of the booster battery.
4. Connect the opposite end of the negative (-) jumper
cable to a good engine ground. A “ground” is an
exposed metallic/unpainted part of the engine, frame
or chassis, such as an accessory bracket or large bolt.
The ground must be away from the battery and the
fuel injection system.
Jump Starting Label
5. Start the engine in the vehicle that has the booster battery, let the engine idle for a few minutes, and
then start the engine in the vehicle with the
discharged battery.
6. Once the engine is started, follow the disconnecting procedure.
Disconnecting The Jumper Cables
1. Disconnect the negative
(-)
end of the jumper cable
from the engine ground of the vehicle with the
discharged battery.
2. Disconnect the opposite end of the negative (-)
jumper cable from the negative (-) post of the booster
battery.
3. Disconnect the positive (+) end of the jumper cable
from the positive (+) post of the booster battery.
4. Disconnect the opposite end of the positive (+)
jumper cable from the positive (+) post of the vehicle
with the discharged battery.WARNING!
Do not allow vehicles to touch each other as this
could establish a ground connection and personal
injury could result.
Take care to avoid the radiator cooling fan whenever
the hood is raised. It can start anytime the ignition
switch is ON. You can be injured by moving fan
blades.
Remove any metal jewelry such as rings, watch
bands and bracelets that could make an inadvertent
electrical contact. You could be seriously injured.
Batteries contain sulfuric acid that can burn your
skin or eyes and generate hydrogen gas which is
flammable and explosive. Keep open flames or
sparks away from the battery.
WARNING!
Failure to follow this jump starting procedure could
result in personal injury or property damage due to
battery explosion.
CAUTION!
Failure to follow these procedures could result in
damage to the charging system of the booster vehicle
or the discharged vehicle.
WARNING!
Do not connect the jumper cable to the negative (-) post
of the discharged battery. The resulting electrical spark
could cause the battery to explode and could result in
personal injury.
CAUTION!
Do not run the booster vehicle engine above 2,000 RPM
since it provides no charging benefit, wastes fuel, and
can damage booster vehicle engine.
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202IN CASE OF EMERGENCY
If frequent jump starting is required to start your vehicle,
you should have the battery and charging system
inspected at an authorized dealer.
REFUELING IN EMERGENCY – IF EQUIPPED
The vehicle is equipped with a refueling funnel for a
Cap-Less Fuel System, which can be found under the load
floor in the rear cargo area. If refueling is necessary, while
using an approved gas can, insert the refueling funnel into
the filler neck opening. Take care to open both flappers
with the funnel to avoid spills.
Fuel Funnel Location
NOTE:
In certain cold conditions, ice may prevent the fuel door
from opening. If this occurs, lightly push on the fuel door
to break the ice buildup and re-release the fuel door. Do
not pry on the door.
Emergency Gas Can Refueling
Most gas cans will not open the flapper doors. A funnel is
provided to allow emergency refueling with a gas can.
See the following steps for refueling:
1. Retrieve funnel from the spare tire storage area.
2. Insert funnel into same filler pipe opening as the fuel
nozzle.
Inserting Funnel
3. Ensure funnel is inserted fully to hold flapper doors open.
4. Pour fuel into funnel opening.
5. Remove funnel from filler pipe, clean off prior to putting back in the spare tire storage area.
CAUTION!
Accessories plugged into the vehicle power outlets draw
power from the vehicle’s battery, even when not in use
(i.e., cellular devices, etc.). Eventually, if plugged in long
enough without engine operation, the vehicle’s battery
will discharge sufficiently to degrade battery life and/or
prevent the engine from starting.CAUTION!
To avoid fuel spillage and overfilling, do not “top off” the
fuel tank after filling.WARNING!
Never have any smoking materials lit in or near the
vehicle when the fuel door is open or the tank is
being filled.
Never add fuel when the engine is running. This is in
violation of most state and federal fire regulations
and may cause the Malfunction Indicator Light to
turn on.
A fire may result if fuel is pumped into a portable
container that is inside of a vehicle. You could be
burned. Always place fuel containers on the ground
while filling.
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IN CASE OF EMERGENCY203
IF YOUR ENGINE OVERHEATS
If the vehicle is overheating, it will need to be serviced by
an authorized dealer.
Potential signs of vehicle overheating:
Temperature gauge is at HOT (H)
Strong smell of coolant
White smoke coming from engine or exhaust
Coolant bottle coolant has bubbles present
In the event it is observed that the temperature gauge is
moving towards or close to the HOT (H) position, you can
reduce the potential for overheating by taking the
appropriate action.
On the highways — slow down.
In city traffic — while stopped, place the transmission in
NEUTRAL (N), but do not increase the engine idle speed
while preventing vehicle motion with the brakes.
If your Air Conditioner (A/C) is on, turn it off. The A/C
system adds heat to the engine cooling system and
turning the A/C off can help remove this heat.
You can also turn the temperature control to maximum
heat, the mode control to floor and the blower control
to high. This allows the heater core to act as a supple -
ment to the radiator and aids in removing heat from the
engine cooling system.
GEAR SELECTOR OVERRIDE
If a malfunction occurs and the gear selector cannot be
moved out of the PARK (P) position, you can use the
following procedure to temporarily move the gear selector:
1. Turn the engine OFF.
2. Apply the parking brake.
3. Using a screwdriver or similar tool, carefully separate the shifter bezel and boot assembly from the center
console, and raise it up to access the gear selector
mechanism.
Shifter Bezel/Boot
4. Press and maintain firm pressure on the brake pedal.
5. Insert a small screwdriver or similar tool down into the gear selector override access hole (at the right
front corner of the gear selector assembly), and push
and hold the override release lever down.
Override Access Hole
WARNING!
You or others can be badly burned by hot engine
coolant (antifreeze) or steam from your radiator. If you
see or hear steam coming from under the hood, do not
open the hood until the radiator has had time to cool.
Never try to open a cooling system pressure cap when
the radiator or coolant bottle is hot.
CAUTION!
Driving with a hot cooling system could damage your
vehicle. If the temperature gauge reads “H,” pull over
and stop the vehicle. Idle the vehicle with the air
conditioner turned off until the pointer drops back into
the normal range. If the pointer remains on the “H” and
you hear continuous chimes, turn the engine off
immediately and call for service.
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204IN CASE OF EMERGENCY
6. Move the gear selector to the NEUTRAL (N) position.
7. The vehicle may then be started in NEUTRAL (N).
8. Reinstall the gear selector boot.
FREEING A STUCK VEHICLE
If your vehicle becomes stuck in mud, sand or snow, it can
often be moved using a rocking motion. Turn the steering
wheel right and left to clear the area around the front
wheels. Push and hold the lock button on the gear
selector. Then shift back and forth between DRIVE (D) and
REVERSE (R), while gently pressing the accelerator.
NOTE:Shifts between DRIVE (D) and REVERSE (R) can only be
achieved at wheel speeds of 5 mph (8 km/h) or less.
Whenever the transmission remains in NEUTRAL (N) for
more than two seconds, you must press the brake pedal
to engage DRIVE (D) or REVERSE (R). Use the least amount of accelerator pedal pressure that
will maintain the rocking motion without spinning the
wheels or racing the engine.NOTE:Push the ESC OFF button (if necessary), to place the Elec
-
tronic Stability Control (ESC) system in “Partial Off” mode,
before rocking the vehicle
Úpage 145. Once the vehicle
has been freed, push the ESC OFF button again to restore
“ESC On” mode.
WARNING!
Fast spinning tires can be dangerous. Forces generated
by excessive wheel speeds may cause damage, or even
failure, of the axle and tires. A tire could explode and
injure someone. Do not spin your vehicle's wheels
faster than 30 mph (48 km/h) or for longer than 30
seconds continuously without stopping when you are
stuck and do not let anyone near a spinning wheel, no
matter what the speed.
CAUTION!
Racing the engine or spinning the wheels may lead to
transmission overheating and failure. Allow the
engine to idle with the transmission in NEUTRAL for
at least one minute after every five rocking-motion
cycles. This will minimize overheating and reduce the
risk of clutch or transmission failure during
prolonged efforts to free a stuck vehicle.
When “rocking” a stuck vehicle by shifting between
DRIVE and REVERSE, do not spin the wheels faster
than 15 mph (24 km/h), or drivetrain damage may
result.
Revving the engine or spinning the wheels too fast
may lead to transmission overheating and failure. It
can also damage the tires. Do not spin the wheels
above 30 mph (48 km/h) while in gear (no transmis -
sion shifting occurring).
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