2023 JEEP CHEROKEE phone

260CUSTOMER ASSISTANCE
PUERTO RICO AND US VIRGIN ISLANDS
FCA Caribbean LLC
P.O. Box 191857
San Juan 00919-1857
Phone: (877) 426-5337
Fax: (787) 782-3345
CUSTOMER ASSISTANCE FOR THE
H
EARING OR SPEECH IMPAIRED
(TDD/TTY)
To assist customers who have hearing difficulties, FCA US
LLC has installed special TDD (Telecommunication
Devices for the Deaf) equipment at its customer center.
Any hearing or speech impaired customer, who has access
to a TDD or a conventional teletypewriter (TTY) in the
United States, can communicate with FCA US LLC by
dialing 1-800-380-2479.
Canadian residents with hearing difficulties that require
assistance can use the special needs relay service offered
by Bell Canada. For TTY teletypewriter users, dial 711 and
for Voice callers, dial 1-800-855-0511 to connect with a
Bell Relay Service operator.
SERVICE CONTRACT
You may have purchased a service contract for a vehicle
to help protect you from the high cost of unexpected
repairs after FCA US LLC's New Vehicle Limited Warranty
expires. The Mopar® Vehicle Protection plans are the
ONLY vehicle extended protection plans authorized,
endorsed and backed by FCA US LLC to provide additional protection beyond your vehicle’s warranty. If you
purchased a Mopar® Vehicle Protection Plan, you will
receive Plan Provisions and an Owner Identification Card
in the mail within three weeks of the vehicle delivery date.
If you have any questions about the service contract, call
FCA US LLC's Service Contract National Customer Hotline
at 1-800-521-9922 (Canadian residents, call (800)
465-2001 English / (800) 387-9983 French).
FCA US LLC is not responsible for any service contract you
may have purchased from another manufacturer. If you
require service after the FCA US LLC New Vehicle Limited
Warranty expires, please refer to the contract documents,
and contact the person listed in those documents.
We appreciate that you have made a major investment
when you purchased the vehicle. An authorized dealer has
also made a major investment in facilities, tools, and
training to ensure that you are absolutely delighted with
the ownership experience.
WARRANTY INFORMATION
See the Warranty Information for the terms and provisions
of FCA US LLC warranties applicable to this vehicle and
market. Refer to www.mopar.com/om for further
information.
See the Warranty Information for the terms and provisions
of FCA Canada Inc. warranties applicable to this vehicle
and market. Refer to www.owners.mopar.ca/en for further
information.
Use this QR code to access your digital
experience.
MOPAR® PARTS
Mopar® original equipment parts & accessories and
factory filled fluids are available from an authorized
dealer. They are recommended for your vehicle to keep it
operating at its best and maintain its original condition.WARNING!
Engine exhaust (internal combustion engines only),
some of its constituents, and certain vehicle
components contain, or emit, chemicals known to the
State of California to cause cancer and birth defects, or
other reproductive harm. In addition, certain fluids
contained in vehicles and certain products of
component wear contain, or emit, chemicals known to
the State of California to cause cancer and birth
defects, or other reproductive harm.

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CUSTOMER ASSISTANCE261
REPORTING SAFETY DEFECTS
IN THE 50 UNITED STATES AND
W
ASHINGTON, D.C.
If you believe that your vehicle has a
defect that could cause a crash or cause
injury or death, you should immediately
inform the National Highway Traffic
Safety Administration (NHTSA) in
addition to notifying FCA US LLC.
If NHTSA receives similar complaints, it
may open an investigation, and if it finds
that a safety defect exists in a group of
vehicles, it may order a recall and
remedy campaign. However, NHTSA
cannot become involved in individual
problems between you, an authorized
dealer or FCA US LLC.
To contact NHTSA, you may call the
Vehicle Safety Hotline toll free at
1-888-327-4236 (TTY:
1-800-424-9153); or go to http://
www.safercar.gov; or write to:
Administrator, NHTSA, 1200 New Jersey Avenue, SE., West Building, Washington,
D.C. 20590. You can also obtain other
information about motor vehicle safety
from http://www.safercar.gov.IN CANADA
If you believe that your vehicle has a
safety defect, you should contact the
Customer Service Department
immediately. Canadian customers who
wish to report a safety defect to the
Canadian government should contact
Transport Canada, Motor Vehicle Defect
Investigations and Recalls at
1-800-333-0510 or go to
wwwapps.tc.gc.ca/Saf-Sec-Sur/7/
PCDB-BDPP.
PUBLICATION ORDER FORMS
To order the following manuals, you may use either the
website or the phone numbers listed below.
Service Manuals
These comprehensive Service Manuals provide a
complete working knowledge of the vehicle, system, and/
or components and is written in straightforward language
with illustrations, diagrams, and charts. Diagnostic Procedure Manuals
Diagnostic Procedure Manuals are filled with diagrams,
charts and detailed illustrations. These manuals make it
easy to find and fix problems on computer-controlled
vehicle systems and features. They show exactly how to
find and correct problems, using step-by-step
troubleshooting and drivability procedures, proven
diagnostic tests and a complete list of all tools and
equipment.
To order a hard copy of your Service or Diagnostic
Procedure manuals, visit:
www.techauthority.com (US and Canada).
Owner's Manuals
These Owner's Manuals have been prepared with the
assistance of service and engineering specialists to
acquaint you with specific FCA vehicles.
To access your Owner's Information online, visit
www.mopar.com/om (US) or www.owners.mopar.ca
(Canada).
Or
Call Tech Authority toll free at:

1-800-890-4038 (US)
Owner's Manuals, Radio Manuals and Warranty
Information Books can be ordered through Archway at:
 1-800-387-1143 (Canada)
10

23_KL_OM_EN_USC_t.book Page 261

262CUSTOMER ASSISTANCE
CHANGE OF OWNERSHIP OR ADDRESS
*If you have purchased this vehicle used or have changed
your address, please provide the following information
and mail to:
FCA US LLC
P.O. Box 21–8008
Auburn Hills, MI 48321–8004
Make sure to include the following:
Date of Sale (mm/dd/yy)
 Vehicle Indentification Number (17 Character ID
located on top left of the instrument panel)
 Exact Odometer Reading
 First and Last Name
 Phone Number
 Street Address, City, State and Zip Code
 Email Address
*Applies to US residents only.
GENERAL INFORMATION
The following regulatory statement applies to all Radio
Frequency (RF) devices equipped in this vehicle:
This device complies with Part 15 of the FCC Rules and
with Innovation, Science and Economic Development
Canada license-exempt RSS standard(s). Operation is
subject to the following two conditions:

1. This device may not cause harmful interference, and

2. This device must accept any interference received, including interference that may cause undesired
operation.
Le présent appareil est conforme aux CNR d`Innovation,
Science and Economic Development applicables aux
appareils radio exempts de licence. L'exploitation est
autorisée aux deux conditions suivantes:

1. l'appareil ne doit pas produire de brouillage, et

2. l'utilisateur de l'appareil doit accepter tout brouillage radioélectrique subi, même si le brouillage est
susceptible d'en compromettre le fonctionnement. La operación de este equipo está sujeta a las siguientes
dos condiciones:

1. es posible que este equipo o dispositivo no cause
interferencia perjudicial y

2. este equipo o dispositivo debe aceptar cualquier interferencia, incluyendo la que pueda causar su
operación no deseada.
NOTE:Changes or modifications not expressly approved by the
party responsible for compliance could void the user’s
authority to operate the equipment.

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264
Care And Maintenance ................................................ 250
Cargo Area Cover ............................................................59
Cargo Compartment ....................................................... 59
Cargo Load Floor ............................................................. 59
Cargo Tie-Downs ............................................................. 59
Cellular Phone .............................................................. 140
Center Seat Storage Compartment ...............................50
Certification Label ........................................................ 113
Changing A Flat Tire ..................................................... 191
Chart, Tire Sizing .......................................................... 236
Chassis Fluids And Lubricants .................................... 257
Check Engine Light (Malfunction Indicator Light) .........75
Checking Your Vehicle For Safety ............................... 186
Checks, Safety.............................................................. 186
Child Restraint.............................................................. 176
Child Restraints
Booster Seats.......................................................... 178
How To Stow An Unused ALR Seat Belt................. 183
Infant And Child Restraints .................................... 177Lower Anchors And Tethers For Children .............. 179Older Children And Child Restraints ...................... 177
Seating Positions .................................................... 178
Clean Air Gasoline........................................................ 254
Cleaning Wheels ..................................................................... 245
Climate Control ............................................................... 45
Cold Weather Operation .................................................77
Compact Spare Tire ..................................................... 245
Console Storage ....................................................................... 50
Contract, Service .......................................................... 260
Cooling Pressure Cap (Radiator Cap) ......................... 224
Cooling System............................................................. 222 Adding Coolant (Antifreeze) ................................... 223Coolant Level .......................................................... 224 Cooling Capacity ...................................................... 256
Disposal Of Used Coolant ....................................... 224
Drain, Flush, And Refill............................................223
Inspection ...................................................... 223
, 224
Points To Remember............................................... 224
Pressure Cap ...........................................................224
Radiator Cap ............................................................224 Selection Of Coolant (Antifreeze) ...........................223
Corrosion Protection ..................................................... 250
Cruise Control (Speed Control) ...................................... 90 Cruise Light .............................................................. 74
, 75
Customer Assistance ....................................................258
Cybersecurity ................................................................ 126
DDaytime Running Lights ................................................. 40
Defroster, Windshield ...................................................187
De-Icer, Remote Start ..................................................... 19 Diagnostic System, Onboard.......................................... 75
Dipsticks Oil (Engine)............................................................... 214
Disable Vehicle Towing................................................. 205
Disposal Antifreeze (Engine Coolant) ....................................224
Door Ajar.......................................................................... 69 Door Ajar Light ................................................................ 69
Door Locks Automatic ............................................................ 23
, 24
Doors ............................................................................... 20
Driver Memory Settings .................................................. 26
Driver’s Seat Back Tilt .................................................... 28 Driving ...........................................................................123
EEasy Entry Seats ............................................................. 31
Electric Brake Control System ..................................... 143 Anti-Lock Brake System .......................................... 143Electronic Roll Mitigation ...............................144
, 150
Electric Parking Brake.................................................... 78
Electrical Power Outlets ................................................. 51 Electronic Stability Control (ESC) ................................ 145
Electronic Throttle Control Warning Light ..................... 69
Emergency SOS Emergency Call................................................ 189
Emergency Gas Can Refueling .................................... 202
Emergency, In Case Of Gear Selector Override ........................................... 203
Hazard Warning Flasher ......................................... 189Jacking ..................................................................... 191Jump Starting .......................................................... 200
Tow Hooks ............................................................... 206
Emission Control System Maintenance ........................ 75
Engine ..................................................................212
, 213
Air Cleaner ............................................................... 216 Break-In Recommendations..................................... 78
Checking Oil Level ................................................... 214
Cooling ..................................................................... 222 Exhaust Gas Caution............................................... 188
Fails To Start ............................................................. 78
Flooded, Starting....................................................... 78
Fuel Requirements.................................................. 254
Jump Starting .......................................................... 200
Oil ............................................................................. 215 Oil Filler Cap ...................................................212
, 213
Oil Filter.................................................................... 216
Oil Reset .................................................................... 64

23_KL_OM_EN_USC_t.book Page 264

WARNING: Operating, servicing and maintaining a passenger vehicle or off-highway
motor vehicle can expose you to chemicals including engine exhaust, carbon monoxide,
phthalates, and lead, which are known to the State of California to cause cancer and
birth defects or other reproductive harm. To minimize exposure, avoid breathing exhaust,
do not idle the engine except as necessary, service your vehicle in a well-ventilated area
and wear gloves or wash your hands frequently when servicing your vehicle. For more
information go to www.P65Warnings.ca.gov/passenger-vehicle.
This Owner’s Manual illustrates and describes the operation of features and equipment that are either standard or optional on this vehicle. This manual may also include a description of features and equipment that are no longer available or were not ordered on this vehicle. Please disregard any features and equipment described in this manual that are not on this vehicle. FCA US LLC reserves the right to make changes in design and specifications, and/or make additions to or improvements to its products without imposing any obligation upon itself to install them on products previously manufactured.
With respect to any vehicles sold in Canada, the name FCA US LLC shall be deemed to be deleted and the name FCA Canada Inc. used in substitution therefore.
This Owner’s Manual is intended to familiarize you with the important features of your vehicle. Your most up-to-date Owner’s Manual, Navigation/Uconnect manuals and Warranty Booklet can be found by visiting the website on the back cover.
ROADSIDE ASSISTANCE 24 HOURS, 7 DAYS A WEEK AT YOUR SERVICE. CALL 1-800-521-2779 OR VISIT CHRYSLER.RSAHELP.COM (USA) CALL 1-800-363-4869 OR VISIT FCA.ROADSIDEAID.COM (CANADA) SERVICES: Flat Tire Service, Out Of Gas/Fuel Delivery, Battery Jump Assistance, Lockout Service and Towing Service
Please see the Customer Assistance chapter in this Owner’s Manual for further information.
FCA US LLC reserves the right to modify the terms or discontinue the Roadside Assistance Program at any time. The Roadside Assistance Program is subject to restrictions and conditions of use, that are determined solely by FCA US LLC.
The driver’s primary responsibility is the safe operation of the vehicle. Driving while distracted can result in loss of vehicle control, resulting in an accident and personal injury. FCA US LLC strongly recommends that the driver use extreme caution when using any device or feature that may take their attention off the road. Use of any electrical devices, such as cellular telephones, computers, portable radios, vehicle navigation or other devices by the driver while the vehicle is moving is dangerous and could lead to a serious accident. Texting while driving is also dangerous and should never be done while the vehicle is moving. If you find yourself unable to devote your full attention to vehicle operation, pull off the road to a safe location and stop your vehicle. Some states or provinces prohibit the use of cellular telephones or texting while driving. It is always the driver’s responsibility to comply with all local laws.
This Owner’s Manual has been prepared to help you get acquainted with your new Jeep® brand vehicle and to provide a convenient reference source for common questions.
Not all features shown in this manual may apply to your vehicle. For additional information, visit mopar.com/om (USA), owners.mopar.ca (Canada) or your local Jeep® brand dealer.
U.S. Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet by calling 1-877-426-5337 or by contacting your dealer. Replacement kits can be purchased by visiting www.techauthority.com.
Canadian Residents: If you are the first registered retail owner of your vehicle, you may obtain a complimentary printed copy of the Warranty Booklet or purchase a replacement kit by calling 1-800-387-1143 or by contacting your dealer.
DRIVING AND ALCOHOL
Drunk driving is one of the most frequent causes of accidents. Your driving ability can be seriously impaired with blood alcohol levels far below the legal minimum. If you are drinking, don’t drive. Ride with a designated non-drinking driver, call a cab, a rideshare, a friend or use public transportation.
WARNING
Driving after drinking can lead to an accident. Your perceptions are less sharp, your reflexes are slower and your judgment is impaired when you have been drinking. Never drink and then drive.