
IN CASE OF EMERGENCY205
TOWING A DISABLED VEHICLE
This section describes procedures for towing a disabled vehicle using a commercial towing service.
If the transmission and drivetrain are operable, disabled 4x4 vehicles may also be towed
Úpage 120.
Proper towing or lifting equipment is required to prevent
damage to your vehicle. Use only tow bars and other
equipment designed for this purpose, following equipment
manufacturer’s instructions. Use of safety chains is
mandatory. Attach a tow bar or other towing device to
main structural members of the vehicle, not to fascia/
bumper or associated brackets. State and local laws
regarding vehicles under tow must be observed.
NOTE:
You must ensure that the Auto Park Brake feature is
disabled before towing this vehicle, to avoid inadver -
tent Electric Park Brake (EPB) engagement. The Auto
Park Brake feature is enabled or disabled via the
customer programmable features in the Uconnect
Settings.
Vehicles with a discharged battery or total electrical
failure when the EPB is engaged, will need a wheel
dolly or jack to raise the rear wheels off the ground
when moving the vehicle onto a flatbed.
If you must use the accessories (wipers, defrosters, etc.)
while being towed, the ignition must be in the ON/RUN
mode, not the ACC mode.
NOTE:The Safehold feature will engage the EPB whenever the
driver's door is opened (if the ignition is ON, transmission
is not in PARK, and brake pedal is released). If you are
towing this vehicle with the ignition in the ON/RUN mode,
you must manually disable the EPB each time the driver's
door is opened, by pressing the brake pedal and then
releasing the EPB. If the ignition key is unavailable, or the vehicle's battery is
discharged, for instructions on shifting the transmission
out of PARK (P) for towing
Úpage 203.
Towing Condition Wheels OFF The Ground FWD MODELS
4X4 MODELS
1–SPEED POWER TRANSFER UNIT 2–SPEED POWER TRANSFER UNIT
Flat Tow NONENOT ALLOWED NOT ALLOWEDDetailed instructions
Úpage 120
Transmission in PARK
Power Transfer Unit in NEUTRAL
Tow in forward direction
Wheel Lift Or Dolly Tow Rear
NOT ALLOWED NOT ALLOWED NOT ALLOWED
Front OK NOT ALLOWED NOT ALLOWED
Flatbed ALLBEST METHOD BEST METHOD BEST METHOD
CAUTION!
Do not use sling type equipment when towing.
Vehicle damage may occur.
When securing the vehicle to a flat bed truck, do not
attach to front or rear suspension components.
Damage to your vehicle may result from improper
towing.
Ensure that the EPB is released, and remains
released, while being towed.
7
23_KL_OM_EN_USC_t.book Page 205

CUSTOMER ASSISTANCE259
What to Do
If your vehicle requires jump start assistance, out of gas/
fuel delivery, tire service, lockout service or towing as a
result of a mechanical breakdown, dial toll-free: USA:
1-800-521-2779/Canada: 1-800-363-4869. Provide your
name, Vehicle Identification Number (VIN) required for
covered services, license plate number, and your location,
including the telephone number from which you are calling.
Briefly describe the nature of the problem and answer a few
simple questions. You will be given the name of the service
provider and an estimated time of arrival. If you feel you are
in an unsafe situation, please let us know. With your
consent, we will contact local police or safety authorities.
If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or unable
to provide a valid Vehicle Identification Number (VIN), and
you obtain towing services on your own, you may submit
your original receipts from the licensed towing or service
facility, for services rendered within30 days of the
occurrence. Be sure to include your VIN, odometer mileage
at the time of service, and current mailing address. We will
process the claim based on vehicle and service eligibility. If
eligible, we will reimburse you for the reasonable amount
actually paid, based on the usual and customary charges
for that service in the area where they were provided. FCA
US LLC’s determination relating to reimbursement is final.
Correspondence should be mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department FCA US LLC reserves the right to modify the terms or
discontinue the Roadside Assistance Program at any time.
The Roadside Assistance program is subject to restrictions
and conditions of use, which are determined solely by FCA
US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will dispatch a
service provider to use your vehicle’s temporary spare tire
(if equipped) as recommended in your Owner’s Manual.
This is not a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home. We will
dispatch a service provider to deliver a small amount of
fuel (maximum two gallons) to get you to a nearby station.
This service is limited to two occurrences in a 12-month
period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry about
being stranded. We will dispatch a service provider to
provide you with a battery jump anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or frozen locks
are keeping you from getting on your way, help is just a
phone call away. This service is limited to providing access
to the vehicle’s seating area. It does not cover the cost of
replacement keys.
Towing Service
Our towing service gives you peace of mind and
confidence. If your vehicle becomes disabled as a result of
a mechanical breakdown, Roadside Assistance will
dispatch a towing service to transport your vehicle to the
closest authorized Chrysler, Dodge, Jeep®, or Ram dealer.
If you choose to go to another dealer, you will be
responsible for the cost if the extra distance exceeds
10 miles.
FCA U S LLC CUSTOMER CENTER
P.O. Box 21–8004
Auburn Hills, MI 48321–8004
Phone: (877) 426-5337
FCA CANADA INC. CUSTOMER CENTER
P.O. Box 1621
Windsor, Ontario N9A 4H6
Phone: (800) 465-2001 English / (800) 387-9983 French
MEXICO
Av. Prolongacion Paseo de la Reforma, 1240
Sante Fe C.P. 05109
Mexico, D.F.
In Mexico City: 800-505-1300
Outside Mexico City: +(52)55 50817568
10
23_KL_OM_EN_USC_t.book Page 259

263
INDEX
AAbout Your Brakes ....................................................... 253
Adaptive Cruise Control (ACC) (Cruise Control) ...... 90, 92
Adding Engine Coolant (Antifreeze) ............................ 223
Adding Fuel................................................................... 113
Additives, Fuel .............................................................. 255
Air Bag........................................................................... 167 Air Bag Operation.................................................... 168
Air Bag Warning Light .................................... 166
, 169
Driver Knee Air Bag ................................................ 172
Enhanced Accident Response ...................... 175
, 207
Event Data Recorder (EDR).................................... 207 Front Air Bag .................................................. 167
, 169
If Deployment Occurs ............................................. 174
Knee Impact Bolsters ............................................. 172
Maintaining Your Air Bag System .......................... 175
Maintenance ........................................................... 175
Redundant Air Bag Warning Light ......................... 167
Transporting Pets.................................................... 186
Air Bag Light ................................................. 68
, 166, 187
Air Cleaner, Engine (Engine Air Cleaner Filter) ........... 216
Air Conditioner Maintenance ...................................... 217
Air Conditioner Refrigerant ................................. 217
, 218
Air Conditioner System ................................................ 217
Air Conditioning Filter ........................................... 48
, 218
Air Conditioning, Operating Tips ..................................... 48 Air Filter......................................................................... 216
Air Pressure Tires ......................................................................... 241 Alarm
Arm The System......................................................... 20
Disarm The System ................................................... 20
Security Alarm..................................................... 20
, 70
All Wheel Drive (AWD)..................................................... 85 Antifreeze (Engine Coolant) ............................... 223
, 256
Disposal ...................................................................224
Anti-Lock Brake System (ABS) ..................................... 143
Anti-Lock Warning Light.................................................. 70
Assist, Hill Start ............................................................. 148
Audio Systems (Radio) ................................................. 126
Auto Down Power Windows............................................ 53
Auto Up Power Windows ................................................ 53
Automatic Climate Controls ........................................... 45
Automatic Dimming Mirror ............................................. 34 Automatic Door Locks ............................................. 23
, 24
Automatic Headlights ..................................................... 40 Automatic High Beams ................................................... 40
Automatic Temperature Control (ATC) .......................... 48
Automatic Transaxle ....................................................... 81
Automatic Transmission ................................................. 81 Adding Fluid ............................................................. 226
Fluid And Filter Change ...........................................226
Fluid Change ............................................................226Fluid Level Check ....................................................225Fluid Type ................................................................. 226
Special Additives ..................................................... 225Torque Converter....................................................... 85
Autostick.......................................................................... 84 AUX Cord.......................................................................... 50Auxiliary (Power Outlet) .................................................. 51
BBattery.................................................................... 69, 214
Keyless Key Fob Replacement................................. 14
Battery Saver Feature .................................................... 42
Belts, Seat..................................................................... 187
Blind Spot Monitoring .................................................. 150
Body Mechanism Lubrication ...................................... 219
Bodywork ...................................................................... 250
B-Pillar Location ........................................................... 238
Brake Assist System............................................ 144
, 154
Brake Control System .................................................. 143
Brake Fluid.................................................................... 225
Brake System ......................................................225
, 253
Anti-Lock (ABS) ........................................................ 253 Fluid Check .............................................................. 225Master Cylinder ....................................................... 225Parking....................................................................... 78
Warning Light ............................................................ 68
Brake/Transmission Interlock ....................................... 81
Brightness, Interior Lights.............................................. 42
Bulb Replacement ........................................................ 233
Bulbs, Light ................................................................... 188
CCamera, Rear................................................................ 112
Capacities, Fluid ........................................................... 256
Caps, Filler Oil (Engine) ..................................................... 212
, 213
Radiator (Coolant Pressure) ................................... 224
Car Washes................................................................... 250
Carbon Monoxide Warning .......................................... 18811
23_KL_OM_EN_USC_t.book Page 263

266
Engine Oil Reset.........................................................64
Menu Items .........................................................64, 67
Instrument Panel Lens Cleaning ................................. 251
Interior Appearance Care ............................................ 251
Interior Lights ..................................................................42
Inverter Power ..........................................................................52
JJack Location................................................................ 191
Jack Operation ............................................................. 191
Jacking And Tire Changing .......................................... 191
Jump Starting ............................................................... 200
KKey FobArm The System .........................................................20
Disarm The System....................................................20
Key Fob Battery Service (Remote Keyless Entry) .........14
Key Fob Programming (Remote Keyless Entry) ............ 15
Keyless Enter 'n Go™ ...................................................... 22 Passive Entry .............................................................. 22
Keys .................................................................................13 Replacement .............................................................. 15
LLane Change Assist ........................................................42
LaneSense.................................................................... 109
Lap/Shoulder Belts ...................................................... 160
Latches ......................................................................... 188 Hood ...........................................................................56
Leaks, Fluid .................................................................. 188
Life Of Tires .................................................................. 243 Liftgate ............................................................................ 57
Closing........................................................................ 58
Hands-Free ................................................................ 58
Opening ...................................................................... 57
Light Bulbs ....................................................................188
Lights .............................................................................188 Air Bag ..................................................... 68
, 166, 187
Automatic Headlights ................................................ 40
Automatic High Beam ............................................... 40
Brake Assist Warning .............................................. 146 Brake Warning ........................................................... 68
Bulb Replacement...................................................233
Cruise .................................................................. 74
, 75
Daytime Running ....................................................... 40
Engine Temperature Warning................................... 69
Exterior ..............................................................39
, 188
Fog....................................................................... 41, 74
High Beam ................................................... 39, 40, 75
High Beam/Low Beam Select .................................. 40
Hill Descent Control Indicator................................. 146
Illuminated Entry ....................................................... 43
Intensity Control ........................................................ 42
Interior........................................................................ 42
LaneSense .......................................................... 71
, 74
Lights On Reminder................................................... 41
Low Fuel ..................................................................... 71
Malfunction Indicator (Check Engine)...................... 71
Park ............................................................................ 74
Passing....................................................................... 40
Seat Belt Reminder ................................................... 68
Security Alarm............................................................ 70
Service .....................................................................233
Tire Pressure Monitoring (TPMS).....................72
, 155
Traction Control ....................................................... 146 Turn Signals............................................... 42
, 74, 188
Vanity Mirror .............................................................. 34
Load Shed Battery Saver Mode..................................... 67
Load Shed Battery Saver On ......................................... 67 Load Shed Electrical Load Reduction ........................... 67Load Shed Intelligent Battery Sensor ........................... 67Loading Vehicle ............................................................ 113 Tires ......................................................................... 238
Locks Automatic Door .................................................. 23
, 24
Child Protection ......................................................... 24
Power Door ................................................................ 21
Low Tire Pressure System............................................ 155
Lubrication, Body.......................................................... 219
Lug Nuts/Bolts ............................................................. 253
Luggage Carrier .............................................................. 60
MMaintenance................................................................... 56
Maintenance Free Battery ........................................... 214
Maintenance Schedule ................................................ 208
Malfunction Indicator Light (Check Engine) .......... 71
, 75
Manual Service ..................................................................... 261
Media Hub ...................................................................... 50 Memory Feature (Memory Seats).................................. 26Methanol ....................................................................... 254
Mirrors ............................................................................. 34 Heated ....................................................................... 35
Outside....................................................................... 34
Power ......................................................................... 35
Rearview ........................................................... 34
, 189
Vanity ......................................................................... 34
23_KL_OM_EN_USC_t.book Page 266