EMERGENCY SUPPORT
INFINITI InTouch®Services provide various
services to support dealing with emergen-
cies of the subscribed vehicle and the driver.
For example, in case of an illness or serious
injury, you can seek support by pushing the
in-vehicle E-Call* (SOS) button and con-
necting to the INFINITI InTouch
®Services
Response Center. The INFINITI InTouch®
Services Response Center can specify the
location of the vehicle via GPS, and the
information will be sent to the police or other
agencies as needed.
*: "E-Call" is an abbreviation for the "Emer-
gency Call".
For information about other INFINITI In-
Touch
®Services emergency support related
services, contact the INFINITI InTouch®
Services support line at 1-855-444-7244
or refer to the INFINITI InTouch®Services
website www.infinitiusa.com/intouch (for
U.S.)/www.infiniti.ca/intouch/en/ (for Ca-
nada).
WARNING
. Please note that the Automatic Colli-
sion Notification service and Emer-
gency Call function cannot be used in
the following conditions: — Emergency functions and services
will not be available without a
paid subscription to INFINITI In-
Touch
®Services.
— The INFINITI InTouch®Services
network system is disabled.
— The vehicle moves outside the service area where the TCU (Tele-
matics Control Unit) is connected
to the system.
— The vehicle is outside the area where the cellular network service
is receivable.
— The vehicle is in a location with poor signal reception such as
tunnels, underground parking
garages, behind buildings or in
mountainous areas.
— The line is busy.
— The TCU (Telematics Control Unit) or other systems of your
vehicle are not working properly.
— It may not be possible to make an emergency call depending on the
severity of a collision and/or
emergency.
. Park the vehicle in a safe location and
set the parking brake before operat-
ing the E-Call (SOS) button. .
Only use this service in case of an
emergency. There may be a penalty
for inappropriate use of the service.
. Radio waves could adversely affect
electric medical equipment. Indivi-
duals who use a pacemaker should
contact the device manufacturer re-
garding any possible effects before
using the system.
. The TCU (Telematics Control Unit)
antenna is installed inside the upper
central part of the instrument panel.
An occupant should not get any
closer to the antenna than specified
by the pacemaker manufacturer. The
radio waves from the TCU antenna
may adversely affect the operation of
the pacemaker while using the
INFINITI InTouch
®Services.
Instruments and controls2-65
E-CALL (SOS) BUTTON (if so equipped)
3-20Pre-driving checks and adjustments
lights illuminate. If the vehicle is not
within view, push and hold the remote
engine start
button for at least 2
seconds.
The following events will occur when the
engine starts:
. The front parking lights will turn on and
remain on as long as the engine is
running.
. The doors will be locked and the air
conditioner system may turn on.
. The engine will continue to run for about
10 minutes. Repeat the steps to extend
the time for an additional 10 minutes.
See “Extending engine run time” (P.3-
20).
Depress and hold the brake pedal, then place
the ignition switch in the ON position before
driving. For further instructions, see “Driving
the vehicle” (P.5-17).
EXTENDING ENGINE RUN TIME
The remote engine start function can be
extended one time by performing the steps
listed in “Remote starting the engine” (P.3-
19). Run time will be calculated as follows:
. The first 10 minute run time will start
when the remote engine start function is
performed.
. The second 10 minutes will start imme-
diately when the remote engine start function is performed. For example, if
the engine has been running for 5
minutes, and 10 minutes are added, the
engine will run for a total of 15 minutes.
. Extending engine run time will count
towards the two remote engine start
limit.
A maximum of two remote engine starts, or
a single start with an extension, are allowed
between ignition cycles.
The ignition switch must be cycled to the ON
position and then back to the OFF position
before the remote engine start procedure
can be used again.
CANCELING A REMOTE ENGINE
START
To cancel a remote engine start, perform one
of the following:
. Aim the Intelligent Key at the vehicle and
push and hold the remote engine start
button until the front parking lights
turn off.
. Turn on the hazard indicator flashers.
. Cycle the ignition switch ON and then
OFF.
. The extended engine run time has ex-
pired.
. The first 10 minute timer has expired. .
The engine hood has been opened.
. The shift lever is moved out of the P
(Park) position.
. The theft alarm sounds due to illegal
entry into the vehicle.
. The ignition switch is pushed without an
Intelligent Key in the vehicle.
. The ignition switch is pushed with an
Intelligent Key in the vehicle but the
brake pedal is not depressed.
CONDITIONS THE REMOTE EN-
GINE START WILL NOT WORK
The remote engine start will not operate if
any of the following conditions are present:
. The ignition switch is placed in the ON
position.
. The hood is not securely closed.
. The hazard indicator flashers are on.
. The engine is still running. The engine
must be completely stopped. Wait at
least 6 seconds if the engine goes from
running to off. This is not applicable
when extending engine run time.
. The remote engine start
button is
not pushed and held for at least 2
seconds.
. The remote engine start
button is
not pushed and held within 5 seconds of
pushing the “LOCK”
button.
.The brake pedal is depressed.
. The doors are not closed and locked.
. The liftgate is open.
. An Intelligent Key warning message is
displayed in the vehicle information dis-
play.
. An Intelligent Key is left inside the
vehicle.
. The theft alarm sounds due to illegal
entry into the vehicle.
. Two remote engine starts, or a single
remote engine start with an extension,
have already been used.
. The shift lever is not in the P (Park)
position.
The remote engine start may display a
warning or indicator in the vehicle informa-
tion display. For an explanation of the
warning or indicator, see “Operational in-
dicators” (P.2-28).
JVP0567X
1. Pull the hood lock release handlelocated below the instrument panel; the
hood will then spring up slightly.
2. Pull the lever
sideways at the front of
the hood with your fingertips and raise
the hood.
3. When closing the hood, slowly close the hood down and make sure it locks into
place.
WARNING
.Make sure the hood is completely
closed and latched before driving. Failure to do so could cause the hood
to fly open and result in an accident.
. If you see steam or smoke coming
from the engine compartment, to
avoid injury do not open the hood.
Pre-driving checks and adjustments3-21
HOOD
WAE0902X
Refer to the digital INFINITI InTouch®Own-
er’s Manual using the QR code on this page
(US only), or your printed INFINITI InTouch
®
Owner’s Manual (if so equipped). This man-
ual includes the following information.
. Navigation system
. Audio system
. Bluetooth
®Hands-Free Phone System
. Apple CarPlay®
.Android AutoTM
.INFINITI InTouch®Services
. SiriusXM TrafficTM
.SiriusXM®Travel Link
. SiriusXM®Radio .
Amazon Alexa
. Viewing information
. Other settings
. Voice recognition
. General system information
WARNING
.Do not disassemble or modify this
system. If you do, it may result in
accidents, fire, or electric shock.
. Do not use this system if you notice
any abnormality, such as a frozen
screen or lack of sound. Continued
use of the system may result in
accident, fire or electric shock.
. In case you notice any foreign object
in the system hardware, spill liquid on
it, or notice smoke or smell coming
from it, stop using the system im-
mediately. It is recommended you
visit an INFINITI retailer for servi-
cing. Ignoring such conditions may
lead to accidents, fire, or electric
shock.
. Park the vehicle in a safe location and
apply the parking brake to view the
images on the touch screen display.
Do not attempt to operate the system in
extreme temperature conditions [below
−4°F (−20°C) and above 158°F (70°C)].
Operating this system under these condi-
tions may result in system malfunctions.
Monitor, climate, audio, phone and voice recognition systems4-3
INFINITI INTOUCH®OWNER’S MANUALSAFETY NOTE
4-12Monitor, climate, audio, phone and voice recognition systems
5. When the vehicle is parked in the spacecompletely, move the shift lever to the P
(Park) position and apply the parking
brake.
WAE0781X
How to switch the display
The Around View®Monitor can display two
split views as well as a single view of the
front-wide view or rear-wide view. Push the
CAMERA button, change the shift lever
position or touch the "Change View" key
to switch between the available views.
AROUND VIEW®MONITOR SET-
TINGS
The Around View®Monitor settings can be
changed using the following procedures.
1. Push the MENU button on the INFINITI controller.
2. Touch the "Settings" key on the touch screen display.
3. Touch the "Camera" key.
Available setting items:
Setting itemAction
Display Settings Brightness Adjust display settings by touching the “+”/“-” key.
Contrast
Tint
Color
Black Level
Camera Moving Object Detection Turn the MOD system on/off. (See “Moving Object Detection (MOD)” (P.4-
22).)
Unviewable Area Reminder When this item is turned on, the unviewable area is highlighted in yellow for
several seconds after the bird’s-eye view is displayed for the first time when the
ignition switch is placed in the ON position.
Predictive Course Lines When this item is turned on, the predictive course lines are displayed in the
front, rear and bird’s-eye view screen.
Auto Show Sonar Image The automatic sonar display can be turned on/off.
NOTE:
Do not adjust any of the Around View®Monitor settings while the vehicle is moving. Make sure the parking brake is firmly applied.
Monitor, climate, audio, phone and voice recognition systems4-13
4-20Monitor, climate, audio, phone and voice recognition systems
Available setting items:
Setting itemAction
Parking Sonar When this item is turned on, the front and rear sonar is activated.
When this item is turned off (indicator turns off), the front and rear sonar is deactivated. The amber markers are displayed at
the corners of the vehicle icon. When the Around View
®Monitor is activated next time after placing the ignition switch in the
ON position, a gray sonar icon will briefly flash on the touch screen display, indicating that the sonar system is off.
Auto Show Sonar Image When the sonar detects an object while this item is turned on, the Around View
®Monitor will interrupt the current view in
the display to show the surround area of the vehicle.
Front Only When this item is turned on, only the front sonar is activated. The amber markers are displayed at the rear corners of the vehicle icon.
Distance Adjust the sensitivity level of the sonar.
Volume Adjust the tone volume of the sonar.
NOTE:
Do not adjust any of the Parking Sonar settings while the vehicle is moving. Make sure the parking brake is firmly applied.
SONAR SYSTEM LIMITATIONS
WARNING
Listed below are the system limitations
for the sonar function. Failure to operate
the vehicle in accordance with these
system limitations could result in serious
injury or death.
.Inclement weather or ultrasonic
sources such as an automatic car
wash, a truck’s compressed-air
brakes or a pneumatic drill may affect
the function of the system, including
reduced performance or a false acti-
vation.
. The system is not designed to pre-
vent contact with small or moving
objects.
. The system will not detect small
objects below the bumper, and may
not detect objects close to the bum-
per or on the ground.
. The system may not detect the
following objects:
— Fluffy objects such as snow, cloth, cotton, grass or wool.
— Thin objects such as rope, wire or chain. — Wedge-shaped objects.
. If your vehicle sustains damage to the
bumper fascia, leaving it misaligned
or bent, the sensing zone may be
altered causing inaccurate measure-
ment of objects or false alarms.
CAUTION
Excessive noise (such as audio system
volume or an open vehicle window) will
interfere with the tone and it may not be
heard.
See “Front and rear sonar system” (P.5-126)
for more information on the sonar system
and limitations.
System temporarily unavailable
When the amber markers are displayed at
the corners of the vehicle icon and the
function cannot be activated from the
Parking sonar settings menu (the setting
items are grayed out), the sonar system may
be malfunctioning.
SYSTEM MAINTENANCE
CAUTION
Keep the surface of the sonar (located on
the front and rear bumper fascia) free
from accumulations of snow, ice and dirt.
Do not scratch the surface of the sonar
when cleaning. If the sensors are cov-
ered, the accuracy of the sonar function
will be diminished.
Monitor, climate, audio, phone and voice recognition systems4-21