2023 HYUNDAI SANTA FE HYBRID service

Your Hyundai vehicle may be equipped with technologies and services that use
information collected, generated, recorded or stored by the vehicle. Hyundai
has created a Vehicle Owner Privacy Policy to explain how these technologies
and services collect use and share this information.
You may read our Vehicle Owner Privacy Policy on the Hyundaiusa.com website
at: https://www.hyundaiusa.com/owner-privacy-policy.aspx
If you would like to receive a hard copy of our Vehicle Owner Privacy Policy,
please contact the Hyundai Customer Care Center at:
Hyundai Customer Care
P.O. Box 20850
Fountain Valley, CA 92728
800-633-5151
[email protected]
Hyundai’s Customer Care Center representatives are available Monday through
Friday, between the hours of 6:00 AM and 5:00 PM PST and Saturday between
6:30 AM and 3:00 PM PST (English).
For Customer Care assistance in Spanish or Korean, representatives are
available Monday through Friday between 6:30 AM and 3:00 PM PST.
HYUNDAI VEHICLE OWNER PRIVACY POLICY

1
Foreword ......................................................................\
...................................... 1-2
Hyundai Motor America ........................................................................\
............ 1-2
Guide to Hyundai Genuine Parts ...................................................................\
... 1-3
How to use this Manual ........................................................................\
............. 1-4
Safety Messages ........................................................................\
........................ 1-4
Fuel Requirements ........................................................................\
..................... 1-5
Vehicle Modifications ........................................................................\
................ 1-7
Vehicle Break-in Process ........................................................................\
........... 1-7
Vehicle Data Collection and Event Data Recorders ........................................ 1-8
HEV (Hybrid Electric Vehicle) System .............................................................. 1-9
Driving the Hybrid Vehicle ........................................................................\
...... 1-10
Starting the Vehicle ........................................................................\
............................. 1-10
Special Features ........................................................................\
.................................. 1-10
Hybrid System Gauge ........................................................................\
......................... 1-12
Warning and Indicator Lights ........................................................................\
............. 1-13
LCD Display Messages ........................................................................\
........................ 1-14
Energy Flow ........................................................................\
......................................... 1-17
Safety Precautions for Hybrid System ............................................................ 1-20Hybrid Vehicle Components ........................................................................\
............. 1-20
Service Interlock Connector ........................................................................\
...............1-22
Hybrid Battery Cooling Duct ........................................................................\
..............1-23
If an Accident Occurs ........................................................................\
..........................1-23
When the Hybrid Vehicle Shuts Off ........................................................................\
...1-24
1. Foreword / Hybrid System Overview

Foreword / Hybrid System Overview1-2
FOREWORD
Congratulations, and thank you for choosing HYUNDAI. We are pleased to welcome
you to the growing number of discerning people who drive HYUNDAIs. We are very
proud of the advanced engineering and high-quality construction of each HYUNDAI
we build.
Your Owner’s Manual will introduce you to the features and operation of your new
HYUNDAI. To become familiar with your new HYUNDAI, so that you can fully enjoy it,
read this Owner’s Manual carefully before driving your new vehicle.
This manual contains important safety information and instructions intended to
familiarize you with your vehicle’s controls and safety features so you can safely
operate your vehicle.
This manual also contains information on maintenance designed to enhance safe
operation of the vehicle. It is recommended that all service and maintenance on your
car be performed by an authorized HYUNDAI dealer. An authorized HYUNDAI dealers
are prepared to provide high-quality service, maintenance and any other assistance
that may be required.
This Owner’s Manual should be considered a permanent part of your vehicle, and
should be kept in the vehicle so you can refer to it at any time. The manual should stay
with the vehicle if you sell it to provide the next owner with important operating, safety
and maintenance information.
HYUNDAI MOTOR AMERICA
CAUTION
Severe engine and transmission damage may result from the use of poor quality
fuels and lubricants that do not meet HYUNDAI specifications. You must always use
high quality fuels and lubricants that meet the specifications listed on Page 2-13 in
the Vehicle Specifications section of the Owner’s Manual.
Copyright 2021 HYUNDAI Motor America. All rights reserved. No part of this publication
may be reproduced, stored in any retrieval system or transmitted in any form or by any
means without the prior written permission of HYUNDAI Motor America.

Foreword / Hybrid System Overview1-12
Hybrid System Gauge
Power gauge
„4.2-Inch
OTMH040003
„12.3-Inch
OTMH040004E
The hybrid system gauge indicates
whether the current driving condition is
fuel efficient or not.

[ CHARGE:
Shows that the energy made by the
vehicle is being converted to electrical
energy. (Regenerated energy)

[ ECO:
Shows that the vehicle is being driven
in an Eco-friendly manner.

[ POWER:
Shows that the vehicle is exceeding
the Eco-friendly range.
Hybrid battery SOC (State of Charge)
gauge
„4.2-Inch
OTMH040011N
„12.3-Inch
OTMH040006N
This gauge indicates the remaining
hybrid battery power. If the SOC is near
the “L (Low) or O” level, the vehicle
automatically operates the engine to
charge the battery.
However, if the Service Indicator (
)
and Malfunction Indicator Lamp (MIL)
(
) turn on when the SOC gauge is
near the “L (Low) or O” level, the vehicle
be checked by an authorized HYUNDAI
dealer.

01
1-13
Warning and Indicator Lights
Ready indicator
This indicator illuminates:
When the vehicle is ready to be driven. -
ON : Normal driving is possible.
- OFF : Normal driving is not possible, or a problem has occurred.
- Blinking : Emergency driving.
When the ready indicator goes OFF
or blinks, there is a problem with the
system. If this occurs, you have your
vehicle inspected by an authorized
HYUNDAI dealer.
EV mode indicator
This indicator illuminates:
When the vehicle is driven by the electric
mo
tor.
- “EV” indicator ON : Vehicle is driven using the electric motor or the
gasoline engine is stopped.
- “EV” indicator OFF : Vehicle is driven using the gasoline engine.
Service warning light
This warning light illuminates:

[ When y
ou set the ignition switch or
the Engine Start/Stop button to the
ON position.

- The service warning light illuminates
for approximately 3 seconds and
then turns off when all checks have
been performed.

[ When there is a problem with the
hybrid vehicle control system or
hardware.
When the warning light illuminates
while driving, or does not go OFF after
starting the vehicle, you have the vehicle
inspected by an authorized HYUNDAI
dealer.
Regenerative brake warning
light
This warning light illuminates:
When the regenerative brake does not
oper
ate and the brake does not perform
well. This causes the Brake Warning
light (red) and Regenerative Brake
Warning Light (yellow) to illuminate
simultaneously.
If this occurs, drive safely and have
your vehicle inspected by an authorized
HYUNDAI dealer. The operation of the
brake pedal may be more difficult than
normal and the braking distance may
increase.

Foreword / Hybrid System Overview1-22
NOTICE

[ When the vehicle is paint baked, do
not bake over 30 minutes in 158°F
(70°C) or 20 minutes in 176°F (80°C)
degree.

[ Do not wash the engine
compartment, using water. Water
may cause an electric shock and
damage the electronic components.
WARNING
This hybrid vehicle uses the hybrid
battery system inverter and converter
to generate high voltage. High voltage
in the hybrid battery system is very
dangerous and may cause severe burns
and electric shock. This may result in
serious injury or death.

[For your safety, never touch,
replace, disassemble or remove the
hybrid battery system including
components, cables and connectors.
Severe burns or electric shock may
result in serious injury or death when
you fail to follow this warning.

[ When the hybrid battery system
operates, the hybrid battery system
can be hot. Always be careful
because burns or electric shock may
be caused by high voltage.

[ Do not spill liquid on the HPCU, HSG,
motor and fuses. If the hybrid system
components come in contact with
liquid, it may result in electric shock.
Service Interlock Connector
OTMHQ010016
In case of emergency, cut the service
interlock connector cable to disable the
high voltage of the battery.
WARNING
Never disconnect the service interlock
connector or cut the wire except in an
emergency situation.
Serious problems may occur, such as
the vehicle will not start.
WARNING
Regardless of the disabling procedure
you use, Always assume that all high
voltage components are energized!
Cutting, crushing, or touching high
voltage components can result in
serious injury or death.

01
1-23
Hybrid Battery Cooling Duct
OTMHQ010017
The hybrid battery cooling duct is
located of the Passenger’s seat. The
cooling duct cools down the hybrid
battery. When the hybrid battery cooling
duct is blocked, the hybrid battery may
be overheated.
Clean the cooling duct for the hybrid
battery with a dry cloth on a regular
basis.
WARNING

[Never clean the cooling duct of the
hybrid battery with a wet cloth. If
any water enters the cooling duct
of the hybrid battery, the hybrid
battery may cause an electric shock,
resulting in a serious damage, an
injury or a death.

[ The hybrid battery is composed of
lithium-ion polymer. If the hybrid
battery is improperly handled, it is
dangerous to the environment. Also
it may cause electrical shock and
severe burns, resulting in a serious
injury or a death.

[ Do not spill liquid over the cooling
duct of the hybrid battery. Doing
so is very dangerous. It may cause
electric shock or serious injury.

[ Do not cover the cooling duct with
objects.
[
Do not put any objects into the
cooling duct of the hybrid battery.
Doing so may cause loss of cooling
duct volume to the hybrid battery.
When the cooling duct is blocked
with any objects, immediately
contact your HYUNDAI dealer.

[ Never place a container of liquid on
or near the cooling duct. If the liquid
spills, the hybrid battery located in
the under floor may be damaged.

[ Do not obstruct the cooling duct
with any other objects.
If an Accident Occurs
WARNING

[For your safety, do not touch the
high voltage cables, connectors
and package modules. High voltage
components are orange in color.

[ Exposed cables or wires may be
visible inside or outside of the
vehicle. Never touch the wires or
cables, because an electrical shock,
an injury, or a death may occur.

[ Any gas or electrolyte leakage from
your vehicle is not only poisonous
but also flammable. Upon witnessing
one of those, open the windows, and
maintain a safe distance from the
vehicle out of the road.
Immediately call an emergency
services or contact an authorized
HYUNDAI dealer and advise them
that a hybrid vehicle is involved.

[ When the vehicle is severely
damaged, remain a safe distance of
49 feet or more between your vehicle
and other vehicles/flammables.

Foreword / Hybrid System Overview1-24
WARNING
If a fire occurs:

[ If a small scale fire occurs, use a fire
extinguisher (ABC, BC) that is meant
for electrical fires.
If it is impossible to extinguish
the fire in the early stage, remain
a safe distance from the vehicle
and immediately call your local
fire emergency responders. Also,
advise them that a hybrid vehicle is
involved.
If the fire spreads to the high voltage
battery, large amount of water is
needed to put out the fire.
Using small amount of water or
fire extinguishers not meant for
electrical fires could cause serious
injury or death from electrical
shocks.

[ Upon witnessing any sparks, gases,
flames, or fuel leakage of your
vehicle, immediately call emergency
services or contact an authorized
HYUNDAI dealer. Also, advise them
that a hybrid vehicle is involved.
WARNING
When a submersion in water occurs:
When your vehicle is flooded in water, a
high-voltage battery may cause shock
or fires. Thus, turn the hybrid system
OFF, take the key in your possession and
escape to a safe place. Never attempt
physical contact with your flooded
vehicle.
Immediately contact an authorized
HYUNDAI dealer and advise them that a
hybrid vehicle is involved.
When the Hybrid Vehicle Shuts
Off
When the high voltage battery or 12 volt
battery is discharged, or when the fuel
tank is empty, the hybrid system may
not operate while driving. When the
Hybrid system does not operate, do the
following:
1. Gradually reduce the vehicle speed.
Pull over your vehicle off the road in a
safe area.
2. Make sure the shift button is in P (Park).
3. Turn ON the hazard warning flashers.
4. Turn OFF the vehicle, and try to start the hybrid system again, while
depressing the brake pedal and
turning on the ignition switch.
5. When the hybrid system still does not operate, refer to “Jump starting”
section in chapter 8.
Before jump-starting the vehicle,
check the fuel level and the exact
procedure to jump start. For further
details, refer to “Jump starting”
section in chapter 8. When the fuel
level is low, do not attempt to drive
the vehicle only with the battery
power. The high voltage battery may
be discharged, and the hybrid system
will turn OFF.