2023 HYUNDAI IONIQ 5 service

Your Hyundai vehicle may be equipped with technologies and services that use
information collected, generated, recorded or stored by the vehicle. Hyundai
has created a Vehicle Owner Privacy Policy to explain how these technologies
and services collect use and share this information.
You may read our Vehicle Owner Privacy Policy on the Hyundaiusa.com website at:
https://www.hyundaiusa.com/owner-privacy-policy.aspx
If you would like to receive a hard copy of our Vehicle Owner Privacy Policy,
please contact our Customer Care Center at:
Hyundai Customer Care
P.O. Box 20850
Fountain Valley, CA 92728800-633-5151
[email protected]
Hyundai’s Customer Care representatives are available Monday through Friday,
between the hours of 6:00 AM and 5:00 PM PST and Saturday between 6:30
AM and 3:00 PM PST (English).
For Customer Care assistance in Spanish or Korean, representatives are
available Monday through Friday between 6:30 AM and 3:00 PM PST.
HYUNDAI VEHICLE OWNER PRIVACY POLICY

01
1-3
Foreword
Congratulations, and thank you for choosing HYUNDAI. We are pleased to welcome
you to the growing number of discerning people who drive HYUNDAIs. We are very
proud of the advanced engineering and high-quality construction of each HYUNDAI
we build.
Your Owner’s Manual will introduce you to the features and operation of your new
HYUNDAI. To become familiar with your new HYUNDAI, so that you can fully enjoy it,
read this Owner’s Manual carefully before driving your new vehicle.
This manual contains important safety information and instructions intended to
familiarize you with your vehicle’s controls and safety features so you can safely
operate your vehicle.
This manual also contains information on maintenance designed to enhance safe
operation of the vehicle. It is recommended that all service and maintenance on your
car be performed by an authorized HYUNDAI dealer. HYUNDAI dealers are prepared
to provide high-quality service, maintenance and any other assistance that may be
required.
This Owner’s Manual should be considered a permanent part of your vehicle, and
should be kept in the vehicle so you can refer to it at any time. The manual should stay
with the vehicle if you sell it to provide the next owner with important operating, safety
and maintenance information.
Hyundai motor ameriCa
CAUTION
Severe vehicle damage may result from the use of poor quality lubricants that do
not meet HYUNDAI specifications. You must always use high quality lubricants that
meet the specifications listed on Page 2-13 in the Vehicle Specifications section of
the Owner’s Manual.
Copyright 2021 HYUNDAI Motor America. All rights reserved. No part of this publication
may be reproduced, stored in any retrieval system or transmitted in any form or by any
means without the prior written permission of HYUNDAI Motor America.

01
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Charging the eleCtriC vehiCle (abrupt stop)
Action to be taken when charging stops abruptly
When the high voltage battery does not charge, check the followings:
1. Check the charging setting for the vehicle. Refer to “Charge Management”, in this chapter (for example, When scheduled charging is set, charging is not initiated
immediately when the AC charger or portable charger (ICCB: In-Cable Control Box)
is connected.)
2. Check the operation status of AC charger, portable charger and DC charger. (Charging Status Indicator Lamp for Portable Charger, refer to “Checking Charging
Status” for trickle charge in this chapter.)

à Actual method for indicating the charging status may vary in accordance with the
charger manufacturer.
3. When the vehicle does not charge and a warning message appears on the cluster, check the corresponding message. Refer to “LCD Display Messages”, in this chapter.
4. If the vehicle is properly charged when charged with another normally working
charger, contact the charger manufacturer.
5. If the vehicle does not charge when charged with another normally working charger, contact an authorized HYUNDAI dealer for inspection.
6. If charging fails and the service warning light (
) is lit in the cluster, contact an
authorized HYUNDAI dealer.

Foreword / Electric Vehicle System Overview
1-56
WARNING
ONE1Q011038
When the function is activating the
indicator lamp will illuminate and high
voltage electricity will be flowing in the
vehicle. Do not touch the high voltage
electric wire (orange), connector, and
all electric components and devices.
This may cause electric shock and lead
to injuries. Also, do not modify your
vehicle in any way. This may affect your
vehicle performance and lead to an
accident.
Warning and Indicator Lights
(related to electric vehicle)
Ready indicator
This indicator illuminates:
When the vehicle is ready to be driven.
- ON : Normal driving is possible.
- OFF : Normal driving is not possible, or a problem has occurred.
- Blinking : Emergency driving.
When the ready indicator goes OFF
or blinks, there is a problem with the
system. In this case, have your vehicle
inspected by an authorized HYUNDAI
dealer.
Service Warning Light
This warning light illuminates:
• When the Start/Stop button is in the ON position.
- It illuminates for approximately 3 seconds and then goes off.
• When there is a problem with related
parts of the electric vehicle control
system, such as sensors, etc.
When the warning light illuminates while
driving, or does not go OFF after starting
the vehicle, have your vehicle inspected
by an authorized HYUNDAI dealer.

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Power Down Warning Light
This warning light illuminates:
• When the Start/Stop button is in the ON position.
- It illuminates for approximately 3 seconds and then goes off.
• When the power is limited for the
safety of the high-powered parts of an
electric vehicle. The power is limited
for the following reasons.(Unless both
Service Warning Light and Power
Down Indicator Light illuminate at the
same time, it is not a failure.)
- The high voltage battery level is too low or voltage is decreasing
- The temperature of the high voltage battery is too high or too low
- The temperature of the motor is high
NOTICE
• Do not accelerate or start the vehicle
suddenly when the power down
warning light is ON.
• When the power is limited for the
safety of the high-powered parts of
an electric vehicle, the power down
indicator light illuminates. your
vehicle may not drive uphill or skid
on a slope with the indicator light ON. Charging Indicator Light
This warning light illuminates:
•
When charging the high voltage
battery.
High Voltage Battery Level
Warning Light
This warning light illuminates:
• When the high voltage battery level
is low.
• When the warning light turns ON,
charge the battery immediately.
Regenerative Brake Warning
Light
This warning light illuminates:
When the regenerative brake does not
operate and the brake does not perform
well. This causes the Brake Warning
light (red) and Regenerative Brake
Warning Light (yellow) to illuminate
simultaneously.
In this case, drive safely and have your
vehicle inspected by an authorized
HYUNDAI dealer.
The operation of the brake pedal may
be more difficult than normal and the
braking distance can increase.

01
1-61
EV Battery Overheated! Stop vehicle
OOSEV040509L
This warning message is displayed to
protect battery and electric vehicle
system when the high voltage battery
temperature is too high.
Turn off the Start/Stop button and
stop the vehicle so that the battery
temperature decreases.
Power limited
ONE1Q011008L
This Indicator light illuminates: • When the START/STOP button is in the ON position.
- It illuminates for approximately 3 seconds and then goes off.
• When the power is limited for the
safety of the high-powered parts of an
electric vehicle. The power is limited
for the following reasons. (Unless
both Service Warning Light and Power
Down Indicator Light illuminate at the
same time, it is not a failure.)
- The high voltage battery level is too low or voltage is decreasing
- The temperature of the high voltage battery is too high or too low
- The temperature of the motor is high
NOTICE
• When this warning message is
displayed, do not accelerate or start
the vehicle suddenly.
• When the power is limited for the
safety of the high-powered parts of
an electric vehicle, the power down
indicator light illuminates. Your
vehicle may not drive uphill or skid
on a slope with the indicator light ON.

Seats & Safety System
3-34
(1) Retractor Pretensioner
The purpose of the retractor pre-
tensioner is to make sure that the
shoulder belts fit in tightly against the
occupant’s upper body in certain frontal
or side collision(s).
If the system senses excessive tension
on the driver or passenger’s seat belt
when the pre-tensioner system activates,
the load limiter inside the retractor
pre-tensioner will release some of the
pressure on the affected seat belt.
WARNING
• Always wear your seat belt and sit
properly in your seat.
• Do not use the seat belt if it is loose
or twisted. A loose or twisted seat
belt will not protect you properly in
an accident.
• Do not place anything near the
buckle. This may adversely affect
the buckle and cause it to function
improperly.
• Always replace your pre-tensioners
after activation or an accident.
• NEVER inspect, service, repair or
replace the pre-tensioners yourself.
Have the pre-tensioners inspected,
serviced, repaired or replaced by an
authorized HYUNDAI dealer.
• Do not hit the seat belt assemblies.
WARNING
Do not touch the pre-tensioner seat
belt assemblies for several minutes
after they have been activated. When
the pre-tensioner seat belt mechanism
deploys during a collision, the pre-
tensioner can become hot and can burn
you.
CAUTION
Body work on the front area of the
vehicle may damage the pre-tensioner
seat belt system. Therefore, have the
system serviced by an authorized
HYUNDAI dealer.

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•
Do not place any objects over the
air bag or between the air bag and
yourself. Also, do not attach any
objects around the area the air bag
inflates such as the door, side door
glass, front and rear pillar.
• Do not place any objects between
the door and the seat. They may
become dangerous projectiles if the
side air bag inflates.
• Do not install any accessories on the side or near the side air bags.
• Do not cause impact to the doors
when the Start/Stop button is in the
ON or START position as this may
cause the side air bags to inflate.
• If the seat or seat cover is damaged,
have the system serviced by an
authorized HYUNDAI dealer. Curtain air bags
ONE1031055N
ONE1031056
Curtain air bags are located along both
sides of the roof rails above the front and
rear doors.
They are designed to help protect the
heads of the front seat occupants and
the rear outboard seat occupants in certain side impact collisions.
The curtain air bags are designed to
deploy during certain side impact
collisions, depending on the crash
severity.