2023 HYUNDAI I20 service

8-32
Emergency situations
Towing service
OBC3080014
[A] : Dolly
If emergency towing is necessary,
we recommend having it done by a
HYUNDAI authorised repairer or a
commercial tow-truck service.
Proper lifting and towing procedures
are necessary to prevent damage to
the vehicle. The use of wheel dollies or
flatbed is recommended.
It is acceptable to tow the vehicle with
the rear wheels on the ground (without
dollies) and the front wheels off the
ground.
If any of the loaded wheels or
suspension components are damaged or
the vehicle is being towed with the front
wheels on the ground, use a towing dolly
under the front wheels.
When being towed by a commercial tow
truck and wheel dollies are not used, the
front of the vehicle should always be
lifted, not the rear.
CAUTION

[Do not tow the vehicle with the front
wheels on the ground as this may
cause damage to the vehicle.
OBC3080015

[Do not tow with sling-type
equipment. Use wheel lift or flatbed
equipment.
OBC3080016
TOWING

8-34
Emergency situations
Emergency towing
OBC3080019
„Front
„Rear
OBC3080020
If towing is necessary, we recommend
you have it done by a HYUNDAI
authorised repairer or a commercial tow
truck service.
If towing service is not available in
an emergency, your vehicle may be
temporarily towed using a cable or chain
secured to the emergency towing hook
at the front (or rear) of the vehicle.
Use extreme caution when towing the
vehicle with a cable or chain. A driver
must be in the vehicle to steer it and
operate the brakes.
Towing in this manner may be done
only on hard-surfaced roads for a short
distance and at low speeds. Also, the
wheels, axles, power train, steering and
brakes must all be in good condition.
CAUTION
The driver must be in the vehicle for
steering and braking operations when
the vehicle is being towed. Passengers
other than the driver must not be in the
vehicle.
Always follow these emergency towing
precautions:

[Place the ignition switch in the ACC
position so the steering wheel is not
locked.

[Place the shift lever in N (Neutral).

[Release the parking brake.

[Depress the brake pedal with more
force than normal since you will have
reduced braking performance.

[More steering effort will be required
because the power steering system
will be disabled.

[Use a vehicle heavier than your own to
tow your vehicle.

[The drivers of both vehicles should
communicate with each other
frequently.

[Before emergency towing, check that
the hook is not broken or damaged.

[Fasten the towing cable or chain
securely to the hook.

[Do not jerk the hook. Apply steady and
even force.

8-38
Emergency situations
Once the data which is stored in the Pan-European eCall system is delivered to the
rescue centre to assist the driver and passengers with proper rescue operations, the
data will be deleted after rescue operation is completed.
Description of the ecall in-vehicle system
OAC3079020TU
Overview of the 112-based eCall in-vehicle system, its operation and functionalities:
refer to this section. The 112-based eCall service is a public service of general interest
and is accessible free of charge.
The 112-based eCall in-vehicle system is activated by default. It is activated
automatically by means of in- vehicle sensors in the event of a severe accident.

8-41
08
Modalities for exercising data
subject’s rights
The data subject (the vehicle’s owner)
has a right of access to data and as
appropriate to request the rectification,
erasure or blocking of data, concerning
him or her, the processing of which
does not comply with the provisions
of Directive 95/46/EC. Any third
parties to whom the data have been
disclosed have to be notified of such
rectification, erasure or blocking carried
out in compliance with this Directive,
unless it proves impossible or involves a
disproportionate effort.
The data subject has a right to complain
to the competent data protection
authority if he or she considers that his
or her rights have been infringed as a
result of the processing of his or her
personal data.
Contact service responsible for handling
access requests (if any): Not applicable
Pan-European eCall System
OBC3N080014
Elements of the Pan-European
eCall system, installed in passenger
compartment:
(1) SOS button
(2) LED
SOS button: the driver/passenger makes
an emergency call to the single duty
dispatch service by pressing the button.
LED: the red and green LED illuminates
for 3 seconds when the ignition switch
is in the ON position. After that they will
switch off at normal operation of the
system.
If there are some problems in the
system, the LED remains in red.

8-42
Emergency situations
Automatic accident reporting
OBC3080024
System operation in the event of a traffic accidentConnection with the Public Safety Answering Point(PSAP)
Emergency services
The Pan-European eCall device automatically makes an emergency call to the Public
Safety Answering Point (PSAP) for proper rescuing operations in the event of vehicle
accident.
For proper emergency services and support, the Pan-European eCall system
automatically transmits the accident data to the Public Safety Answering Point (PSAP)
when a traffic accident is detected.
In this case, the emergency call cannot be hung up by pressing the SOS button and
the Pan-European eCall system remains connected until the emergency service
officer, receiving the call, disconnects the emergency call.
In minor traffic accidents, the Pan-European eCall system may not execute an
emergency call. However, an emergency call may be made manually by pressing the
SOS button.
CAUTION
Operation of the system is impossible in case of absence of mobile transmission
and GPS and Galileo signals.

8-43
08
Manual accident reporting
OBC3080026
The driver or passenger manually can make an emergency call in the Public Safety
Answering Point(PSAP), by pressing SOS button to call the necessary emergency
services.
A call to the emergency services through the Pan-European eCall system can be
cancelled by pressing the SOS button again only before the call connection.
After activation of emergency call in the manual mode (for proper emergency services
and support), the Pan-European eCall system automatically transmits the road
accident data / or data on other accident to the officer of the Public Safety Answering
Point(PSAP) (during emergency call) by pressing the SOS button.
It can be canceled by pressing the button again in 3 seconds. It can’t be canceled
after that.
In case of road accident or other accidents for activation of emergency call in manual
mode it is necessary:
1. Stop the vehicle in accordance with traffic rules to ensure safety to yourself and
other participants of road traffic;
2. Press the SOS button, when pressing the button SOS registration of the device
in the wireless telephonic communication networks is carried out, minimum
data set about vehicle and its location is collected in accordance with of the
technical requirements of the device. After that connection with the officer of the
Pan-European eCall system is made for clearing up reasons (conditions) of the
emergency call.
3. After clearing up reasons of the emergency call, the officer of the Public Safety
Answering Point(PSAP) sends emergency services and completes the emergency
call.
If the emergency call is not carried out in accordance with the procedure, mentioned
above, the emergency call will be considered as erroneous.

8-44
Emergency situations
WARNING
Emergency power supply of the Pan-
European eCall system from the battery

[ 7KH3DQ(XURSHDQH&DOOV\VWHP
battery supplies power during 1 hour
in case the main power source of the
vehicle is cut off due to the collision
during the emergency situations.

[ 7KH3DQ(XURSHDQH&DOOV\VWHP
battery should be replaced every 3
years. For more information, refer to
“Maintenance Schedule” in chapter
9.
LED illumination in red (system
malfunction)
If the red LED illuminates in normal
driving conditions, this can indicate
malfunction of the Pan-European
eCall system. We recommend that you
have the Pan-European eCall system
checked by a HYUNDAI authorised
repairer as soon as possible. Otherwise
correct operation of the Pan-European
eCall system device, installed in your
vehicle is not guaranteed. Owner
of the vehicle incurs liability for
consequences, occurred as a result
of nonobservance of conditions,
mentioned above. Arbitrary Removal or Modification
The Pan-European eCall system calls
emergency services for assistance.
Thus, any arbitrary removal or changes
to the Pan-European eCall system
settings may affect your driving safety.
Also, it may even make an erroneous
emergency call to the Public Safety
Answering Point (PSAP). Thereby, we
kindly ask you not to make any changes
by yourself or by the third parties in the
settings of the equipment of the Pan-
European eCall system, installed in your
vehicle.

Engine compartment ...................................................................................... 9-3
Maintenance services .....................................................................................9-6
Owner’s responsibility .............................................................................................. 9-6
Owner maintenance precautions............................................................................. 9-6
Owner maintenance ....................................................................................... 9-7Owner maintenance schedule ..................................................................................9-7
Scheduled maintenance services ..................................................................9-9
Explanation of scheduled maintenance items ........................................... 9-10
Engine oil ........................................................................................................9-13
Checking the engine oil level .................................................................................. 9-13
Checking the engine oil and filter ........................................................................... 9-15
Engine coolant ...............................................................................................9-16Checking the coolant level ...................................................................................... 9-16
Changing the engine coolant .................................................................................. 9-19
Brake/clutch fluid ......................................................................................... 9-20Checking the brake/clutch fluid level .................................................................... 9-20
Intelligent Manual Transmission (iMT) System actuator fluid ................... 9-22Checking the IMT system actuator fluid level ....................................................... 9-22
Washer fluid .................................................................................................. 9-23Checking the washer fluid level ............................................................................. 9-23
Checking the parking brake ................................................................................... 9-23
Parking brake ................................................................................................ 9-23
Air cleaner ..................................................................................................... 9-24
Filter replacement ................................................................................................... 9-24
Climate control air filter................................................................................ 9-26Filter inspection ....................................................................................................... 9-26
Filter replacement ................................................................................................... 9-26
Wiper blades ................................................................................................. 9-27Blade inspection .......................................................................................................9-27
Blade replacement ...................................................................................................9-27
9. Maintenance
9