GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 221
“Certification/Tire Label”underVehicle
Load Limits 0215. If weight ratings are
exceeded, move or remove items to
bring all weights below the ratings.
See your dealer for more information
on curb weights, cargo weights, Cargo
Weight Rating, and the correct center of
gravity zone.
Starting and Operating
New Vehicle Break-In
Caution
The vehicle does not need an elaborate
break-in. But it will perform better in the
long run if you follow these guidelines:
.Do not drive at any one constant
speed, fast or slow, for the first
800 km (500 mi). Do not make
full-throttle starts. Avoid downshifting
to brake or slow the vehicle.
.Avoid making hard stops for the first
300 km (200 mi) or so. During this
time the new brake linings are not yet
broken in. Hard stops with new linings
(Continued)
Caution (Continued)
can mean premature wear and earlier
replacement. Follow this breaking-in
guideline every time you get new
brake linings.
.Do not tow a trailer during break-in.
See Trailer Towing 0272 for the trailer
towing capabilities of the vehicle and
more information.
Following break-in, engine speed and load
can be gradually increased.
On new vehicles, the various mechanical and
electrical systems experience a “break-in”
period during the first 6,400 km
(4,000 miles) of routine driving. As the
vehicle is driven, the mechanical systems
adjust to provide optimal fuel economy and
transmission shift performance.
Electrical systems will adapt and calibrate
during the break-in period. A one-time
occurrence of clicks and similar vehicle
noises is normal during this process.
Normal driving charges the vehicle’s battery
to achieve the best operation of the vehicle,
including fuel economy.
Ignition Positions (Key Access)
0. Stopping the Engine/LOCK/OFF
1. ACC/ACCESSORY
2. ON/RUN
3. START
The ignition switch has four positions.
To shift out of P (Park), the ignition must be
ON/RUN and the brake pedal must be
applied.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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228 Driving and Operating
Leaving the Vehicle with the Engine
Running
{Warning
It can be dangerous to leave the vehicle
with the engine running. The vehicle
could move suddenly if the shift lever is
not fully in P (Park) with the parking
brake firmly set.
If you have four-wheel drive and the
transfer case is in N (Neutral), the vehicle
will be free to roll, even if the shift lever
is in P (Park). So be sure the transfer case
is in a drive gear–not in N (Neutral).
And, if you leave the vehicle with the
engine running, it could overheat and
even catch fire. You or others could be
injured. Do not leave the vehicle with the
engine running unless you have to.
If you have to leave the vehicle with the
engine running, be sure the vehicle is in
P (Park) and the parking brake is firmly set
before you leave it. After moving the shift
lever into P (Park), hold the regular brake
pedal down. Then, see if you can move the
shift lever away from P (Park) without first pulling it toward you. If you can, it means
that the shift lever was not fully locked into
P (Park).
Torque Lock
If you are parking on a hill and you do not
shift the transmission into P (Park) properly,
the weight of the vehicle may put too much
force on the parking pawl in the
transmission. You may find it difficult to pull
the shift lever out of P (Park). This is called
torque lock. To prevent torque lock, set the
parking brake and then shift into P (Park)
properly before you leave the driver seat.
When you are ready to drive, move the
shift lever out of P (Park) before you release
the parking brake.
If torque lock does occur, you may need to
have another vehicle push yours a little
uphill to take some of the pressure from the
parking pawl in the transmission. You will
then be able to pull the shift lever out of
P (Park).
Shifting out of Park
This vehicle is equipped with an electronic
shift lock release system. The system is
designed to prevent movement of the shift
lever out of P (Park), unless the brake pedal
is applied and the ignition is on or in
Service Mode.
The shift lock release is always functional
except in the case of an uncharged or low
voltage
–less than 9 volt –battery.
If the vehicle has an uncharged or low
voltage battery, try charging or jump
starting the battery. See Jump Starting -
North America 0367.
To shift out of P (Park): 1. Apply the brake pedal.
2. Release the parking brake if it is applied. See Electric Parking Brake 0239.
3. Pull the shift lever toward you, then move it to the desired position, and
release.
If the vehicle still cannot be shifted out of
P (Park): 1. Ease the pressure on, or release the shift lever.
2. While holding the brake pedal, push the shift lever all the way into P (Park).
3. Pull the shift lever toward you, then move it to the desired position, and
release.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
244 Driving and Operating
System (ABS), StabiliTrak/Electronic Stability
Control (ESC), and Traction Control System
(TCS) performance.
For more information on off-road driving see
Off-Road Driving0208.
_Tow/Haul Mode : Use this mode
when hauling heavy loads to provide
increased performance and vehicle control.
Tow/Haul Mode adjusts the transmission
shift pattern, trailer sway, and steering.
If the vehicle is turned off with Tow/Haul
Mode active and then restarted within four
hours or less, Tow/Haul will remain active.
Otherwise, the vehicle will start in
Normal Mode.
If the vehicle has a diesel engine, exhaust
braking is automatically activated when
Tow/Haul Mode is selected. It maintains
vehicle speed by automatically
implementing a shift pattern that uses the
engine and the transmission to slow the
vehicle. The system will command
downshifts and use the turbocharger on the
engine to reduce vehicle speed when the
brake is applied. The normal tow/haul shift
pattern will return once the vehicle is on a
low grade or when the accelerator pedal is
pressed. While in the Electronic Range Select (ERS)
Mode, grade breaking is deactivated,
allowing the driver to select a range and
limiting the highest gear available. See
Manual Mode
0232.
For more information on trailer weight
specifications, see Towing Equipment 0276.
Locking Rear Axle
Vehicles with a locking rear axle can give
more traction on snow, mud, ice, sand,
or gravel. It works like a standard axle most
of the time, but when traction is low, this
feature will allow the rear wheel with the
most traction to move the vehicle.
Cruise Control
{
Warning
Cruise control can be dangerous where
you cannot drive safely at a steady
speed. Do not use cruise control on
winding roads or in heavy traffic.
Cruise control can be dangerous on
slippery roads. On such roads, fast
changes in tire traction can cause (Continued)
Warning (Continued)
excessive wheel slip, and you could lose
control. Do not use cruise control on
slippery roads.
If equipped with cruise control, a speed of
about 40 km/h (25 mph) or more can be
maintained without keeping your foot on
the accelerator. Cruise control does not work
at speeds below about 40 km/h (25 mph).
If the cruise control is being used and the
Traction Control System (TCS) or StabiliTrak/
Electronic Stability Control (ESC) begins to
limit wheel spin, the cruise control will
automatically disengage. See Traction
Control/Electronic Stability Control 0241. If a
collision alert occurs when cruise control is
activated, cruise control is disengaged. See
Forward Collision Alert (FCA) System 0257.
When road conditions allow you to safely
use it again, cruise control can be turned
back on.
Turning off the TCS or StabiliTrak/ESC
system will disengage the cruise control.
If the brakes are applied, cruise control
disengages.
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Driving and Operating 273
Trailer Weight
{Warning
Never exceed the towing capacity for
your vehicle.
Safe trailering requires monitoring the
weight, speed, altitude, road grades, outside
temperature, and how frequently the vehicle
is used to tow a trailer.
Trailer Weight Ratings
When towing a trailer, the combined weight
of the vehicle, vehicle contents, trailer, and
trailer contents must be below all of the
maximum weight ratings for the vehicle,
including:
.Gross Combined Weight Rating (GCWR)
.Gross Vehicle Weight Rating (GVWR)
.Maximum Trailer Weight Rating
.Gross Axle Weight Rating-Rear (GAWR-RR)
.Maximum Trailer Tongue Weight Rating
See “Weight-Distributing Hitch and
Adjustment” underTowing Equipment 0276
to determine if equalizer bars are required
to obtain the maximum trailer weight
rating. See
“Trailer Brakes” underTowing
Equipment 0276 to determine if brakes are
required based on the trailer weight.
The only way to be sure the weight is not
exceeding any of these ratings is to weigh
the tow vehicle and trailer combination,
fully loaded for the trip, getting individual
weights for each of these items.
A trailering information label on the B-pillar
shows tow rating information for the
vehicle.
{Warning
You and others could be seriously injured
or killed if the trailer is too heavy or the
trailer brakes are inadequate for the load.
The vehicle may be damaged, and the
repairs would not be covered by the
vehicle warranty.
Only tow a trailer if all the steps in this
section have been followed. Ask your
dealer for advice and information about
towing a trailer.
Gross Combined Weight Rating (GCWR)
GCWR is the total allowable weight of the
completely loaded vehicle and trailer
including any fuel, passengers, cargo,
equipment, and accessories. Do not exceed
the GCWR for your vehicle. The GCWR for
the vehicle is on the Trailering Information
Label.
To check that the weight of the vehicle and
trailer are within the GCWR for the vehicle,
follow these steps:
1. Start with the "curb weight" from the Trailering Information Label.
2. Add the weight of the trailer loaded with cargo and ready for the trip.
3. Add the weight of all passengers.
4. Add the weight of all cargo in the vehicle.
5. Add the weight of hitch hardware such as a draw bar, ball, load equalizer bars,
or sway bars.
6. Add the weight of any accessories or aftermarket equipment added to the
vehicle.
The resulting weight cannot exceed the
GCWR value on the Trailering Information
Label.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
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274 Driving and Operating
The GCWR can also be confirmed by
weighing the truck and trailer on a public
scale. The truck and trailer should be loaded
for the trip with passengers and cargo.
Gross Vehicle Weight Rating (GVWR)
For information about the vehicle's
maximum load capacity, seeVehicle Load
Limits 0215. When calculating the GVWR
with a trailer attached, the trailer tongue
weight must be included as part of the
weight the vehicle is carrying.
Maximum Trailer Weight
The maximum trailer weight rating is
calculated assuming the tow vehicle has a
driver, a front seat passenger, and all required trailering equipment. This value
represents the heaviest trailer the vehicle
can tow, but it may be necessary to reduce
the trailer weight to stay within the GCWR,
GVWR, maximum trailer tongue load,
or GAWR-RR for the vehicle.
Use the Trailering Information Label to
determine how much the trailer can weigh.
Weights listed apply for conventional trailers
and gooseneck/fifth-wheel trailers unless
otherwise noted.
A step bumper trailer hitch can only support
a total trailer weight up to 2 271 kg
(5,000 lb). If a trailer hitch ball is added to
the step bumper, check the hitch ball rating
to be sure it is higher than the total trailer
weight.
Maximum Trailer Tongue Weight Rating
The Maximum Trailer Tongue Weight Rating
is the allowable trailer tongue weight that
the vehicle can support using a conventional
trailer hitch. It may be necessary to reduce
the overall trailer weight to stay within the
maximum trailer tongue weight rating while
still maintaining the correct trailer load
balance. A fifth-wheel or gooseneck hitch
may support a higher tongue weight.
The Maximum Trailer Tongue Weight Rating
for a conventional trailer hitch or a fifth
wheel/gooseneck hitch is shown on the
Trailering Information Label.
Do not exceed a maximum trailer tongue
weight of 907 kg (2,000 lb) for a
conventional trailer hitch.
The trailer tongue weight contributes to the
Gross Vehicle Weight (GVW). GVW includes
the curb weight of your vehicle, any
passengers, cargo, equipment and the trailer
tongue weight. Vehicle options, passengers,
cargo, and equipment reduce the maximum
allowable tongue weight the vehicle can
carry, which also reduces the maximum
allowable trailer weight.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 275
Trailer Load Balance
The correct trailer load balance must be
maintained to ensure trailer stability.
Incorrect load balance is a leading cause of
trailer sway.
The trailer tongue weight (1) should be
10–15% and fifth-wheel or gooseneck tongue
weight should be 15–25% of the total loaded
trailer weight (2). Some specific trailer types,
such as boat trailers, fall outside of this
range. Always refer to the trailer owner’s
manual for the recommended trailer tongue
weight for each trailer. Never exceed the
maximum loads for the vehicle, hitch, and
trailer.The trailer load balance percentage is
calculated as: weight (1) divided by
weight (2) times 100.
After loading the trailer, separately weigh
the trailer and then the trailer tongue and
calculate the trailer load balance percentage
to see if the weights and distribution are
appropriate for your vehicle. If the trailer
weight is too high, it may be possible to
transfer some of the cargo into your vehicle.
If the trailer tongue weight is too high or
too low, it may be possible to rearrange
some of the cargo inside of the trailer.
Do not exceed the maximum allowable
tongue weight for your vehicle. Use the
shortest hitch extension available to position
the hitch ball closer to your vehicle. This will
help reduce the effect of the trailer tongue
weight on the trailer hitch and the rear axle.
If a cargo carrier is used in the trailer hitch
receiver, choose a carrier that positions the
load as close to the vehicle as possible.
Make sure the total weight, including the
carrier, is no more than half of the
maximum allowable tongue weight for the
vehicle or 227 kg (500 lb), whichever is less.
Rear Gross Axle Weight Rating
(GAWR-RR)
The GAWR-RR is the total weight that can be
supported by the rear axle of the vehicle. Do
not exceed the GAWR-RR for the vehicle,
with the tow vehicle and trailer fully loaded
for the trip including the weight of the
trailer tongue. If using a weight-distributing
hitch, do not exceed the GAWR-RR before
applying the weight distribution spring bars.
The GAWR-RR for the vehicle is on the
Trailering Information Label.
Ask your dealer for trailering information or
assistance.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
276 Driving and Operating
Towing Equipment
Hitches
{Warning
In order to avoid serious injury or
property damage, always follow the hitch
manufacturer's instructions when securing
your draw bar/coupling device to the
vehicle's hitch receiver.
Ensure that the draw bar/coupling device
is secured with a locking retainer pin or
other means such that rotation of the pin
or locking mechanism will not cause the
pin to back out or loosen during use.
Failure to correctly secure the draw bar/
coupling device to the receiver can result
in separation of the hitch/receiver while
towing.
Conventional Hitch
A conventional hitch is bolted to the frame
or cross member of the tow vehicle, and is
generally rated Class 2, 3, 4, or 5. Gooseneck Hitch
A gooseneck hitch is designed to be coupled
to a special hitch leveraging a hitch ball, and
is mounted over the rear axle in the
truck bed.
Fifth-Wheel Hitch
A fifth-wheel hitch is mounted over the rear
axle in the truck bed, and leverages a
hinged plate
—the same type of hitch
leveraged by semi trucks. Generally,
fifth-wheel hitches accommodate large
trailers with as many as one, two, or three
axles.
Always use the correct hitch equipment for
your vehicle. Crosswinds, large trucks going
by, and rough roads can affect the trailer
and the hitch.
Proper hitch equipment for your vehicle
helps maintain control of the vehicle-trailer
combination. Many trailers can be towed
using a weight-carrying hitch which has a
coupler latched to the hitch ball, or a tow
eye latched to a pintle hook. Other trailers
may require a weight-distributing hitch that
uses spring bars to distribute the trailer
tongue weight between your vehicle and trailer axles. Fifth-wheel and gooseneck
hitches may also be used. See
“Maximum
Trailer Tongue Weight” underTrailer Towing
0 272 for weight limits with various hitch
types.
Avoid sharp turns when using a step-bumper
hitch to prevent damage. Make wider turns
to prevent contact between your trailer and
your bumper.
Consider using mechanical sway controls
with any trailer. Ask a trailering professional
about sway controls or refer to the trailer
manufacturer's recommendations and
instructions.
Weight-Distributing Hitch and
Adjustment
A weight-distributing hitch may be useful
with some trailers. Use the following
guidelines to determine if a
weight-distributing hitch should be used.
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Driving and Operating 277
VehicleMaximum Trailer Weight Weight Distributing Hitch Hitch Distribution
2500/3500 Up to 9 080 kg (20,000 lb) Not Required* 25%
*Weight distributing hitch required on vehicles equipped with On/Off Road (OOR) and Mud Terrain (MT) tires with trailers over 10,000 lbs.
1. Front of Vehicle
2. H1/H2 Body to Ground Distance
Towing with Model 2500/3500 Trucks 1. Position the truck so that the trailer is ready to connect. Keep the trailer
detached.
2. Measure the height of the top of the front wheel opening at the fender to the
ground (H1).
3. Attach the vehicle to the trailer. Do not attach weight distribution bars at
this time.
4. Measure the height of the top of the front wheel opening on the fender to
the ground (H2). 5. Install and adjust the tension in the
weight-distributing bars per the
manufacturer’s recommendations so that
the height of the front fender is
approximately H2−[(H2−H1)/4] (1/4 the
difference between the two measured
ride heights, below the secondary ride
height {H2}).
6. Visually inspect the trailer and weight-distributing hitch to ensure that
the manufacturer’s recommendations
have been met.