2023 GMC SIERRA infotainment

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Instruments and Controls 109
Wireless Charging
If equipped and enabled, the vehicle has
wireless charging on the center console in
front of the cupholders. The system
operates at 145 kHz and wirelessly charges
one Qi compatible smartphone. The power
output of the system is capable of charging
at a rate up to 3 amp (15 W), as requested
by the compatible smartphone. SeeRadio
Frequency Statement 0404.
{Warning
Wireless charging may affect the
operation of an implanted pacemaker or
other medical devices. If you have one, it
is recommended to consult with your
doctor before using the wireless charging
system.
The vehicle must be on, in ACC/ACCESSORY,
or Retained Accessory Power (RAP) must be
active. The wireless charging feature may
not correctly indicate charging when the
vehicle is in RAP, during a Bluetooth phone
call, or when phone projection (e.g. Apple
CarPlay / Android Auto) is active. See
Retained Accessory Power (RAP) 0227. The operating temperature is
−40 °C (−40 °F)
to 85 °C (185 °F) for the charging system and
0 °C (32 °F) to 35 °C (95 °F) for the phone.
A charging stopped alert may be displayed
on the infotainment screen, if the wireless
charger or smartphone are outside of
normal operating temperature. Charging will
automatically resume when a normal
operating temperature is reached.
{Warning
Remove all objects from the charger
before charging your compatible
smartphone. Objects, such as coins, keys,
rings, paper clips, or cards, between the
smartphone and charger may become
very hot.
On the rare occasion that the charging
system does not detect an object, and
the object gets wedged between the
smartphone and charger, remove the
smartphone and allow the object to cool
before removing it from the charger, to
prevent burns.
To charge a compatible smartphone:
1. Confirm the smartphone is capable of wireless charging.
2. Remove all objects from the charging pad. The system may not charge if there
are any objects between the smartphone
and charger.
3. Place the smartphone face up against the rear of the charger.
To maximize the charge rate, ensure the
smartphone is fully seated and centered
in the holder with nothing under it.
A thick smartphone case may prevent
the charger from working, or reduce the
charging performance. See your dealer
for additional information.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
110 Instruments and Controls
4. A green]will appear on the
infotainment display, next to the phone
icon. This indicates that the smartphone
is detected.
5. If a smartphone is placed on the charger and
]turns off or turns yellow, remove
the smartphone and any objects from
the pad. Turn the smartphone
180 degrees and wait a few seconds
before placing/aligning it on the pad
again.
6. If a smartphone is placed on the charger and
]turns red, the charger and/or the
smartphone is overheated. Remove the
smartphone and any objects from the
charger in order to cool the system.
The smartphone may become warm during
charging. This is normal. In warmer
temperatures, the speed of charging may be
reduced.
Software Acknowledgements
Certain Wireless Charging Module product
from LG Electronics, Inc. ("LGE") contains the
open source software detailed below. Refer
to the indicated open source licenses (as are
included following this notice) for the terms
and conditions of their use. OSS Notice Information
To obtain the source code that is
contained in this product, please visit
https://opensource.lge.com. In addition to
the source code, all referred license terms,
warranty disclaimers and copyright notices
are available for download. LG Electronics
will also provide open source code to you
on CD-ROM for a charge covering the cost of
performing such distribution (such as the
cost of media, shipping, and handling) upon
email request to [email protected]. This
offer is valid for three (3) years from the
date on which you purchased the product.
Freescale-WCT library
Copyright (c) 2012-2014 Freescale
Semiconductor, Inc.. All rights reserved.
Redistribution and use in source and binary
forms, with or without modification, are
permitted provided that the following
conditions are met:
1. Redistributions of source code must retain the above copyright notice, this
list of conditions and the following
disclaimer.
2. Redistributions in binary form must reproduce the above copyright notice,
this list of conditions and the following disclaimer in the documentation and/or
other materials provided with the
distribution.
3. Neither the name of the copyright holder nor the names of its contributors may be
used to endorse or promote products
derived from this software without
specific prior written permission.
THIS SOFTWARE IS PROVIDED BY THE
COPYRIGHT HOLDERS AND CONTRIBUTORS
"AS IS" AND ANY EXPRESS OR IMPLIED
WARRANTIES, INCLUDING, BUT NOT LIMITED
TO, THE IMPLIED WARRANTIES OF
MERCHANTABILITY AND FITNESS FOR A
PARTICULAR PURPOSE ARE DISCLAIMED. IN
NO EVENT SHALL THE COPYRIGHT HOLDER
OR CONTRIBUTORS BE LIABLE FOR ANY
DIRECT, INDIRECT, INCIDENTAL, SPECIAL,
EXEMPLARY, OR CONSEQUENTIAL DAMAGES
(INCLUDING, BUT NOT LIMITED TO,
PROCUREMENT OF SUBSTITUTE GOODS OR
SERVICES; LOSS OF USE, DATA, OR PROFITS;
OR BUSINESS INTERRUPTION) HOWEVER
CAUSED AND ON ANY THEORY OF LIABILITY,
WHETHER IN CONTRACT, STRICT LIABILITY, OR
TORT (INCLUDING NEGLIGENCE OR
OTHERWISE) ARISING IN ANY WAY OUT OF
THE USE OF THIS SOFTWARE, EVEN IF
ADVISED OF THE POSSIBILITY OF SUCH
DAMAGE.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
146 Lighting
+ON/OFF :Press to turn the dome lamps
on or off manually.
Reading Lamps
There are reading lamps on the overhead
console and over the rear seats. These lamps
come on when any door is opened,
Kon
the remote key is pressed, or when the
vehicle is turned off.
Front Reading Lamps
The front reading lamps are in the overhead
console.
Press the lamp lenses to turn the front
reading lamps on or off. Rear Reading Lamps
The rear reading lamps are over the rear
seats.
Press the lamp lens to turn the rear reading
lamps on or off.
Lighting Features
Entry Lighting
The interior lamps turn on when pressingK
on the remote key or opening any doors,
and the dome lamp control is in the door
position.
Some exterior lamps also turn on when
pressing
Kon the remote key or opening
any doors. Low-Beam lamps will only turn
on briefly at night, or in areas with limited
lighting. All lamps will gradually fade out after about
30 seconds.
Entry lighting can be disabled manually by
closing all doors, pressing
Qon the remote
key, or starting the vehicle.
This feature can be changed. On the
infotainment home page, select the Settings
icon
TVehicleTVehicle Locator Lights.
Exit Lighting
Some exterior lamps and interior lamps turn
on when the driver door is opened after the
vehicle is turned off.
The exterior and interior lamps remain on
for a set amount of time, then automatically
turn off.
The interior lights turn on when the vehicle
is turned off.
The exterior lamps turn off immediately by
turning the exterior lamp control off.
This feature can be changed. On the
infotainment home screen, select the
Settings icon
TVehicleTExit Lighting.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
148 Infotainment System
Infotainment System
Introduction
Introduction . . . . . . . . . . . . . . . . . . . . . . . . . . . 148
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 149
Steering Wheel Controls . . . . . . . . . . . . . . . 151
Using the System . . . . . . . . . . . . . . . . . . . . . . 152
Software Updates . . . . . . . . . . . . . . . . . . . . . . 154
Radio
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . 154
HD Radio Technology . . . . . . . . . . . . . . . . . . 156
Radio Data System (RDS) . . . . . . . . . . . . . . 157
Satellite Radio . . . . . . . . . . . . . . . . . . . . . . . . . 157
Radio Reception . . . . . . . . . . . . . . . . . . . . . . . . 157
Fixed Mast Antenna . . . . . . . . . . . . . . . . . . . 158
Multi-Band Antenna . . . . . . . . . . . . . . . . . . . 158
Audio Players
Avoiding Untrusted Media Devices . . . . . 158
USB Port . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Auxiliary Jack . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . 160
Navigation
Using the Navigation System . . . . . . . . . 160
Maps . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 163
Navigation Symbols . . . . . . . . . . . . . . . . . . . 164
Destination . . . . . . . . . . . . . . . . . . . . . . . . . . . . 164
Global Positioning System (GPS) . . . . . . . 170
Vehicle Positioning . . . . . . . . . . . . . . . . . . . . 170Problems with Route Guidance . . . . . . . . 170
If the System Needs Service . . . . . . . . . . . 171
Map Data Updates . . . . . . . . . . . . . . . . . . . . . 171
Database Coverage Explanations . . . . . . . 171
Voice Recognition
Voice Recognition . . . . . . . . . . . . . . . . . . . . . . 171
Phone
Bluetooth (Overview) . . . . . . . . . . . . . . . . . . 176
Bluetooth (Pairing and Using a
Phone) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 177
Apple CarPlay and Android Auto . . . . . . . 181
Settings
Settings . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 182
Teen Driver . . . . . . . . . . . . . . . . . . . . . . . . . . . . 186
Trademarks and License Agreements
Trademarks and License Agreements . . . . . . . . . . . . . . . . . . . . . . . . . 189
Introduction
Read the following pages to become familiar
with the features.
{Warning
Taking your eyes off the road for too
long or too often while using any
infotainment feature can cause a crash.
You or others could be injured or killed.
Do not give extended attention to
infotainment tasks while driving. Limit
your glances at the vehicle displays and
focus your attention on driving. Use voice
commands whenever possible.
The infotainment system has built-in
features intended to help avoid distraction
by disabling some features when driving.
These features may gray out when they are
unavailable. Many infotainment features are
also available through the instrument cluster
and steering wheel controls.
Before driving:
.Become familiar with the operation,
center stack controls, steering wheel
controls, and infotainment display.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
Infotainment System 149
.Set up the audio by presetting favorite
stations, setting the tone, and adjusting
the speakers.
.Set up phone numbers in advance so they
can be called easily by pressing a single
control or by using a single voice
command.
See Distracted Driving 0204.
Active Noise Cancellation (ANC)
If equipped, ANC reduces engine noise in the
vehicle’s interior. ANC requires the
factory-installed audio system, radio,
speakers, amplifier (if equipped), induction
system, and exhaust system to work
properly. Deactivation is required by your
dealer if related aftermarket equipment is
installed.
Overview
Infotainment System
The infotainment system is controlled by
using the infotainment display, controls on
the center stack, steering wheel controls,
and voice recognition.
Uplevel Radio
1.O(Power)
.Press to turn the power on.
.Press to mute/unmute the system
when on.
.Press and hold to display the
power off screen or the option to
display the power off screen.
.Turn to decrease or increase the
volume.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio 0154.
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
See USB Port 0158 or
Bluetooth Audio 0160.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
150 Infotainment System
3.{
.Press to go to the Home Page. See
“Home Page”later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto 0181.
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. See USB
Port 0158 or
Bluetooth Audio 0160.
5.oBACK
.Press to return to the previous
display in a menu.
6.V
.Turn to highlight a feature, where
applicable. Press to activate the
highlighted feature.
1.{(Home Page)
.Press to go to the Home Page. See
“Home Page” later in this section.
.Press to exit Android Auto or Apple
CarPlay. To enter back into Android
Auto or Apple CarPlay, press and
hold. SeeApple CarPlay and
Android Auto 0181.
2.7
.Radio: Press and release to go to
the previous station or channel.
Press and hold to fast seek the
next strongest previous station or
channel. See AM-FM Radio 0154.
.USB/Bluetooth: Press to seek to
the beginning of the current or
previous track. Press and hold to
quickly reverse through a track.
Release to return to playing speed.
See USB Port 0158 or
Bluetooth Audio 0160.
3.O(Power)
.Press to turn the power on.
.Press to mute/unmute the system
when on.
.Press and hold to display the
power off screen or the option to
display the power off screen.
.Turn to decrease or increase the
volume.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
Infotainment System 151
4.6
.Radio: Press and release to go to
the next station or channel. Press
and hold to fast seek the next
strongest station or channel.
.USB/Bluetooth: Press to seek the
next track. Press and hold to fast
forward through a track. Release to
return to playing speed. SeeUSB
Port 0158 or
Bluetooth Audio 0160.
5.v
.Press and release to access the
phone display or answer an
incoming call.
Home Page
The Home Page is where vehicle application
icons are accessed. Some applications are
disabled when the vehicle is moving.
Swipe left or right across the display to
access the pages of icons.
Managing Home Page Icons 1. Touch and hold any of the Home Page icons to enter edit mode.
2. Continue holding the icon and drag it to the desired position. 3. Release your finger to drop the icon in
the desired position.
4. To move an application to another page, drag the icon to the edge of the display
toward the desired page.
5. Continue dragging and dropping application icons as desired.
Steering Wheel Controls
If equipped, some audio controls can be
adjusted at the steering wheel.
g:Press to answer an incoming call or
start voice recognition. See Bluetooth
(Pairing and Using a Phone) 0177 or
Bluetooth (Overview) 0176.
c:Press to decline an incoming call or
end a current call. Press to mute or unmute
the infotainment system when not on a call.
The favorites and volume switches are on
the back of the steering wheel.
1. Favorite: When on a radio source, press to select the next or previous audio
broadcast favorite. When listening to a
media device, press to select the next or
previous track.
2. Volume: Press to increase or decrease the volume.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
152 Infotainment System
Using the System
Audio
Touch the Audio icon to display the active
audio source page. Examples of available
sources may include AM, FM, SXM (if
equipped), USB, AUX, and Bluetooth.
Phone
Touch the Phone icon to display the Phone
main page. SeeBluetooth (Pairing and Using
a Phone) 0177 or
Bluetooth (Overview) 0176.
Nav
If equipped, touch the Nav icon to display
the navigation map. See Using the
Navigation System 0160.
Users
If equipped, touch the Users icon to sign in
or create a new user profile, and follow the
on-screen instructions.
Only four user profiles can be active at one
time in the vehicle. It may be necessary to
remove a profile from the menu before
creating or signing into an existing profile.
The removed profile can be logged into at a
later time.
Settings
Touch the Settings icon to display the
Settings menu. See Settings0182.
Apple CarPlay
Touch the Apple CarPlay icon to activate
Apple CarPlay (if equipped) after a
supported device is connected. See Apple
CarPlay and Android Auto 0181.
Android Auto
Touch the Android Auto icon to activate
Android Auto (if equipped) after a supported
device is connected. See Apple CarPlay and
Android Auto 0181.
Apps
If equipped, in-vehicle apps are available for
download. Touch the Apps icon on the
Home Page to begin.
Downloading and using in-vehicle apps
requires Internet connectivity which can be
accessed with a data plan through the
vehicle’s built-in 4G LTE Wi-Fi hotspot,
if equipped, or a compatible mobile device
hotspot. On most mobile devices, activation
of the Wi-Fi hotspot is in the device’s Settings menu under Mobile Network
Sharing, Personal Hotspot, Mobile Hotspot,
or similar.
Availability of apps and connectivity varies
by vehicle, conditions, and location. Data
plan rates apply. Features are subject to
change. For more information, see
www.my.gmc.com/learn.
OnStar Services
If equipped, touch the OnStar Services icon
to display the OnStar Services and Account
pages. See
OnStar Overview 0408.
Camera
If equipped, touch the Camera icon to access
the camera application. See Assistance
Systems for Parking or Backing 0248.
Shortcut Tray
The shortcut tray is near the bottom of the
display. It shows up to four applications.
Infotainment Display Features
Infotainment display features show on the
display when available. When a feature is
unavailable, it may gray out. When a
feature is touched, it may highlight.