GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
374 Vehicle Care
10. Release the parking brake and removethe wheel blocks.
11. Reset any lost presets. The outside temperature display will
default to 0 °C (32 °F) but will reset with
normal usage.
Dolly Towing
Caution
Do not tow this vehicle with two wheels
on the ground, or vehicle damage could
occur. This damage would not be covered
by the vehicle warranty.
Dolly towing this vehicle is not allowed with
either the front or the rear tires on the
ground for two-wheel drive or four-wheel
drive, regardless of transfer case.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using. See Recommended Fluids and
Lubricants 0389.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
{Warning
Do not power wash any part of the
vehicle’s interior, including the vinyl floor
covering. This could damage safety and
other systems in the vehicle, which
would not be covered by the vehicle
warranty.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
Vehicle Care 377
detergent. To restore the original
appearance, apply the bedliner conditioner
available through your dealer.
CarbonPro Box Care
Caution
To prevent surface damage to the pickup
box, rinse chemical spills quickly, never
use alcohol wipes to clean, and avoid
scraping the surface.
If equipped with a CarbonPro Pickup Box,
use the following instructions for cleaning:
.Clean the box periodically by washing off
the loose dirt with water and a mild
detergent.
.Promptly rinse the bed surface following
a chemical spill to avoid permanent
damage.
.Use a dry rag to remove oil.
Cleaning Exterior Lamps/Lenses,
Emblems, Decals and Stripes
Use only lukewarm or cold water, a soft
cloth, and a car washing soap to clean
exterior lamps, lenses, emblems, decals and
stripes. Follow instructions under "Washing
the Vehicle" previously in this section. Lamp covers are made of plastic, and some
have a UV protective coating. Do not clean
or wipe them while they are dry.
Do not use any of the following on lamp
covers:
.Abrasive or caustic agents.
.Washer fluids and other cleaning agents
in higher concentrations than suggested
by the manufacturer.
.Solvents, alcohols, fuels, or other harsh
cleaners.
.Ice scrapers or other hard items.
.Aftermarket appearance caps or covers
while the lamps are illuminated, due to
excessive heat generated.
Caution
Failure to clean lamps properly can cause
damage to the lamp cover that would
not be covered by the vehicle warranty.
Caution
Using wax on low gloss black finish
stripes can increase the gloss level and
create a non-uniform finish. Clean low
gloss stripes with soap and water only.
Air Intakes
Clear debris from the air intakes, between
the hood and windshield, when washing the
vehicle.
Shutter System
The vehicle may have a shutter system
designed to help improve fuel economy.
Keep the shutter system clear of debris,
snow and ice. If the check engine light is
activated, please check to see if the shutter
system is clear of debris, snow or ice.
Windshield and Wiper Blades
Clean the outside of the windshield with
glass cleaner.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
380 Vehicle Care
Caution
Immediately remove cleaners, hand
lotions, sunscreen, and insect repellent
from all interior surfaces or permanent
damage may result.
Caution
Use cleaners specifically designed for the
surfaces being cleaned to prevent
permanent damage to the vehicle. Apply
all cleaners directly to a cleaning cloth.
Do not spray cleaners on any switches or
controls.
When using liquid soap cleaners, follow the
directions on the specific cleaner or soap
solution for dilution instructions.
Caution
To prevent damage:
.Never use a razor or any other sharp
object to remove soil from any interior
surface
.Never use a brush with stiff bristles.(Continued)
Caution (Continued)
.Never rub any surface aggressively or
with too much pressure.
.Do not get any exposed electrical
components wet.
.Do not use laundry detergents or
dishwashing soaps with degreasers. Do
not use solutions that contain strong
or caustic soap.
.Do not heavily saturate the upholstery
when cleaning.
.Do not use solvents or cleaners
containing solvents.
.Do not use disinfecting wipes that are
scented or contain bleach. Do not use
wipes or cleaners that show a color
transfer to the wipe or change the
appearance of the interior surface
when used.
.Do not use scented or gel-type hand
sanitizers. If hand sanitizer comes in
contact with interior surfaces of the
vehicle, blot immediately and clean
with a soft cloth dampened with a
mild soap and water solution.
Interior Glass
To clean, use a microfiber cloth fabric
dampened with water. Wipe droplets left
behind with a clean dry cloth. If necessary,
use a commercial glass cleaner after
cleaning with plain water.
Caution
To prevent scratching, never use abrasive
cleaners on automotive glass. Abrasive
cleaners or aggressive cleaning may
damage the rear window defogger.
Cleaning the windshield with water during
the first three to six months of ownership
will reduce tendency to fog.
Speaker Covers
Vacuum around a speaker cover gently, so
that the speaker will not be damaged. Clean
spots with water and mild soap.
Coated Moldings
Coated moldings should be cleaned.
.When lightly soiled, wipe with a sponge
or soft, lint-free cloth dampened with
water.
.When heavily soiled, use warm soapy
water.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
386 Service and Maintenance
1 000 km/600 mi. If driven under the best
conditions, the engine oil life system may
not indicate the need for vehicle service
for up to a year. The engine oil and filter
must be changed at least once a year and
the oil life system must be reset. Your
trained dealer technician can perform this
work. If the engine oil life system is reset
accidentally, service the vehicle within
5 000 km/3,000 mi since the last service.
Reset the oil life system when the oil is
changed. SeeEngine Oil Life System
0 308.
.When the REPLACE AT NEXT OIL CHANGE
message displays, the engine air filter
should be replaced at the next engine oil
change. When the REPLACE ENGINE AIR
FILTER SOON message displays, the
engine air filter should be replaced at the
earliest convenience. Reset the engine air
filter life system after the engine air filter
is replaced. See Engine Air Filter Life
System 0309.
Every 36 000 km (22,500 mi)
.Replace passenger compartment air filter.
Or every 24 months, whichever comes
first. More frequent passenger
compartment air filter replacement may
be needed if driving in areas with heavy traffic, poor air quality, high dust levels,
or environmental allergens. Passenger
compartment air filter replacement may
also be needed if there is reduced airflow,
window fogging, or odors. Your GM
dealer can help determine when to
replace the filter.
Every 80 500 km (50,000 mi)
.Change transfer case fluid, if equipped
with 4WD. Do not directly power wash
the transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate the
transfer case fluid. Contaminated fluid will
decrease the life of the transfer case and/
or axles and should be replaced.
Every 156 000 km (97,500 mi)
.Replace spark plugs. Inspect spark plug
wires and/or boots.
Every 161 000 km (100,000 mi)
.Replace hood and/or body lift support gas
struts. Or every 10 years, whichever
comes first. See Gas Strut(s)0324.
Every 240 000 km (150,000 mi)
.Drain and fill engine cooling system. Or
every six years, whichever comes first.
See Cooling System 0311.
Severe Conditions Requiring More
Frequent Maintenance*
.Public service, military, or commercial use
vehicles to include the following:
‐ Ambulances, police cars, and
emergency rescue vehicles.
‐ Civilian vehicles such as light duty
pick-up trucks, SUVs, and passenger
cars that are used in military
applications.
‐ Recovery vehicles such as tow trucks
and flatbed single vehicle carriers or
any vehicle that is consistently used in
towing trailers or other loads.
‐ High use commercial vehicles such as
courier delivery vehicles, private
security patrol vehicles, or any vehicles
that operate on a 24–hour basis.
‐ Any vehicle consistently operated in a
high sand or dust environment such as
those used on oil pipelines and similar
applications.
.Vehicles that are regularly used for short
trips of 6 km (4 mi) or less.
The oil life indicator will show you when
to change the oil and filter. Under severe
conditions the indicator may come on
before 12 000 km (7,500 mi).
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Service and Maintenance 387
* Footnote: Under extreme driving
conditions listed above, it may be
necessary to replace your spark plugs at
more frequent intervals. For further
assistance in determining the most
suitable service maintenance intervals for
your vehicle, please contact your
authorized GM Dealer.
Extreme service is for vehicles mainly
driven off-road in four-wheel drive or used
in farming, mining, forestry, or snow
plowing.
Additional Required Services—Severe
Service
Every 40 000 km (25,000 mi)
.Change transfer case fluid, if equipped
with 4WD. Do not directly power wash
the transfer case and/or front/rear axle
output seals. High pressure water can
overcome the seals and contaminate the
transfer case fluid. Contaminated fluid will
decrease the life of the transfer case and/
or axles and should be replaced. Every 72 000 km (45,000 mi)
.Change automatic transmission fluid and
filter.
Owner Checks and Services
Every Five Years
.Replace brake fluid.
Every Seven Years
.Replace Air Conditioning Desiccant every
seven years. The air conditioning system
requires maintenance every seven years.
This service requires replacement of the
desiccant to help the longevity and
efficient operation of the air conditioning
system. This service can be complex. See
your dealer.
Multi-Point Vehicle
Inspection (MPVI)
A Multi Point Vehicle Inspection (MPVI)
completed by a GM dealer technician is a
maintenance assessment of your vehicle.
The benefit of the MPVI is to identify and
inform the customer of service items that
require immediate attention and those that
may require attention in the future. The technician will perform the following
checks on your vehicle. For a complete list
of checks, inspections, and services, see your
dealer.
Some items may not apply to your vehicle
and/or region.
Diagnostics
.OnStar active, if equipped
.Service history/recall check
Engine Oil and Filter
.Engine oil
.Oil life monitor
‐
Reset oil life monitor
Exterior Lights
.Visual inspection
Windshield and Wipers
.Visual inspection
Battery
.Battery visual inspection
.Battery test results
.Battery cables and connections
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
408 OnStar
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 408
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 409
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 410
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.gmc.com/learn or
press
Q.
Or
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
416 Index
IndexA
Accessories and Modifications . . . . . . . . . . . 302
Accessory Power . . . . . . . . . . . . . . . . . . . . . . . . . 227
Add-On Electrical Equipment . . . . . . . . . . . . . 297
Adding a Snow Plow or SimilarEquipment . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 298
Additional OnStar Information . . . . . . . . . . . . . . . . . . . . 410
Adjustments Lumbar, Front Seats . . . . . . . . . . . . . . . . . . . . 53
Agreements Trademarks and License . . . . . . . . . . . . . . . 189
Air Cleaner/Filter, Engine . . . . . . . . . . . . . . . . . . 310
Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . . . 197
Filter Life System . . . . . . . . . . . . . . . . . . . . . . 309
Filter, Passenger Compartment . . . . . . . . 201
Vents . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 201
Air Conditioning . . . . . . . . . . . . . . . . . . . . . . . . . 196
Airbag System . . . . . . . . . . . . . . . . . . . . . . . . . . . . 65
Check . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
How Does an Airbag Restrain? . . . . . . . . . . 69
Passenger Sensing System . . . . . . . . . . . . . . 70
What Makes an Airbag Inflate? . . . . . . . . . 68
What Will You See after an AirbagInflates? . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 69
When Should an Airbag Inflate? . . . . . . . . 68
Where Are the Airbags? . . . . . . . . . . . . . . . . 67 Airbags
Adding Equipment to the Vehicle . . . . . . . 74
Passenger Status Indicator . . . . . . . . . . . . . . 119
Readiness Light . . . . . . . . . . . . . . . . . . . . . . . . . 119
Replacing System Parts after a
Crash . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 75
Servicing Airbag-Equipped Vehicles . . . . . . 73
Alarm Vehicle Security . . . . . . . . . . . . . . . . . . . . . . . . 34
Alert Lane Change . . . . . . . . . . . . . . . . . . . . . . . . . . . 261
Rear Cross Traffic . . . . . . . . . . . . . . . . . . . . . . 257
Side Blind Zone (SBZA) . . . . . . . . . . . . . . . . . 260
All-Season Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 338
All-Terrain Tires . . . . . . . . . . . . . . . . . . . . . . . . . . 338
AM-FM Radio . . . . . . . . . . . . . . . . . . . . . . . . . . . . .154
Antenna Fixed Mast . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Multi-band . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 158
Antilock Brake System (ABS) . . . . . . . . . . . . . 238 Warning Light . . . . . . . . . . . . . . . . . . . . . . . . . 123
Appearance Care Exterior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Interior . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Apple CarPlay and Android Auto . . . . . . . . . . 181
Assistance Program, Roadside . . . . . . . . . . . . 399
Assistance Systems
Driving . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 257
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Index 417
Assistance Systems (cont'd)Parking and Backing . . . . . . . . . . . . . . . . . . . 248
Audio Bluetooth . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Automatic Dimming Mirrors . . . . . . . . . . . . . . . . . . . . . . . 39
Door Locks . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Emergency Braking (AEB) . . . . . . . . . . . . . . 259
Headlamp System . . . . . . . . . . . . . . . . . . . . . . 141
Transmission . . . . . . . . . . . . . . . . . . . . . . . . . . . 230
Transmission Fluid . . . . . . . . . . . . . . . . . . . . . 309
Transmission Shift Lock ControlFunction Check . . . . . . . . . . . . . . . . . . . . . . . 322
Automatic Transmission Manual Mode . . . . . . . . . . . . . . . . . . . . . . . . . 232
Auxiliary
Jack . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 159
Roof Mounted Lamp . . . . . . . . . . . . . . . . . . . 144
Avoiding Untrusted Media Devices . . . . . . . .158
Axle Front . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
Rear . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 321
B
BatteryExterior Lighting Battery Saver . . . . . . . . 147
Load Management . . . . . . . . . . . . . . . . . . . . . 147 Battery (cont'd)
Power Protection . . . . . . . . . . . . . . . . . . . . . . 147
Battery - North America . . . . . . . . . . . . .319, 367
Blade Replacement, Wiper . . . . . . . . . . . . . . . 323
Blind Spot Mirrors . . . . . . . . . . . . . . . . . . . . . . . . 39
Bluetooth Audio . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 160
Overview . . . . . . . . . . . . . . . . . . . . . . . . . . 176, 177
Brake Fluid . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 318
Pad Life System . . . . . . . . . . . . . . . . . . . . . . . . 317
System Warning Light . . . . . . . . . . . . . . . . . 122
Brake Pad Life System . . . . . . . . . . . . . . . . . . . . 317
Brakes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 317 Antilock . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 238
Brake Assist . . . . . . . . . . . . . . . . . . . . . . . . . . . 240
Electric Parking Brake . . . . . . . . . . . . . . . . . . 239
Braking . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 205 Automatic Emergency (AEB) . . . . . . . . . . . 259
Break-In, New Vehicle . . . . . . . . . . . . . . . . . . . . . 221
Bulb Replacement . . . . . . . . . . . . . . . . . . . . . . . . 325 Center High-Mounted Stoplamp(CHMSL) and Cargo Lamp . . . . . . . . . . . . 327
Halogen Bulbs . . . . . . . . . . . . . . . . . . . . . . . . . 325
Headlamp Aiming . . . . . . . . . . . . . . . . . . . . . . 325
Headlamps, Front Turn Signal, Sidemarker, and Parking Lamps . . . . . . 325
License Plate Lamps . . . . . . . . . . . . . . . . . . . 327 Bulb Replacement (cont'd)
Taillamps, Turn Signal, Stoplamps,
and Back-up Lamps . . . . . . . . . . . . . . . . . . 326
Buying New Tires . . . . . . . . . . . . . . . . . . . . . . . . 352
C
Calibration Compass . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 107
California Perchlorate MaterialsRequirements . . . . . . . . . . . . . . . . . . . . . . . . 302
California Proposition 65 Warning . . . . . 1, 367
Camera
Rear Vision (RVC) . . . . . . . . . . . . . . . . . . . . . . 248
Truck Bed . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Canadian Vehicle Owners . . . . . . . . . . . . . . . . . . .2
Capacities and Specifications . . . . . . . . . . . . . 393
Carbon Monoxide Engine Exhaust . . . . . . . . . . . . . . . . . . . . . . . . 229
Tailgate . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Winter Driving . . . . . . . . . . . . . . . . . . . . . . . . . 212
Cargo
Tie-Downs . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 102
Caution, Danger, and Warning . . . . . . . . . . . . . .2
Center High-Mounted Stoplamp (CHMSL)
and Cargo Lamp . . . . . . . . . . . . . . . . . . . . . 327
Seat . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 51