GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
2 Introduction
Introduction
The names, logos, emblems, slogans, vehicle
model names, and vehicle body designs
appearing in this manual including, but not
limited to, GM, the GM logo, GMC, the GMC
Truck Emblem, SIERRA, and DENALI are
trademarks and/or service marks of General
Motors LLC, its subsidiaries, affiliates,
or licensors.
For vehicles first sold in Canada, substitute
the name“General Motors of Canada
Company” for GMC Division wherever it
appears in this manual.
This manual describes features that may or
may not be on the vehicle because of
optional equipment that was not purchased
on the vehicle, model variants, country
specifications, features/applications that may
not be available in your region, or changes
subsequent to the printing of this owner’s
manual, including changes in standard or
optional content. If the vehicle has the Duramax diesel
engine, see the Duramax diesel supplement
for additional and specific information on
this engine.
Refer to the purchase documentation
relating to your specific vehicle to confirm
the features.
Keep this manual in the vehicle for quick
reference.
Canadian Vehicle Owners
A French language manual can be obtained
from your dealer, at www.helminc.com,
or from:
Propriétaires Canadiens
On peut obtenir un exemplaire de ce guide
en français auprès du concessionnaire ou à
l'adresse suivante:
Helm, Incorporated
Attention: Customer Service
47911 Halyard Drive
Plymouth, MI 48170
USA
Using this Manual
To quickly locate information about the
vehicle, use the Index in the back of the
manual. It is an alphabetical list of what is
in the manual and the page number where
it can be found.
Danger, Warning, and Caution
Warning messages found on vehicle labels
and in this manual describe hazards and
what to do to avoid or reduce them.
{Danger
Danger indicates a hazard with a high
level of risk which will result in serious
injury or death.
{Warning
Warning indicates a hazard that could
result in injury or death.
Caution
Caution indicates a hazard that could
result in property or vehicle damage.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Introduction 3
A circle with a slash through it is a safety
symbol which means“Do not,” “Do not do
this,” or“Do not let this happen.”
Symbols
The vehicle has components and labels that
use symbols instead of text. Symbols are
shown along with the text describing the
operation or information relating to a
specific component, control, message, gauge,
or indicator.
M:Shown when the owner’s manual has
additional instructions or information.
*: Shown when the service manual has
additional instructions or information.
0: Shown when there is more information
on another page — “see page.” Vehicle Symbol Chart
Here are some additional symbols that may
be found on the vehicle and what they
mean. See the features in this manual for
information.
u:
Air Conditioning System
G:Air Conditioning Refrigerant Oil
9:Airbag Readiness Light
!:Antilock Brake System (ABS)
$:Brake System Warning Light
9:Dispose of Used Components Properly
P:Do Not Apply High Pressure Water
B:Engine Coolant Temperature
_:Flame/Fire Prohibited
H: Flammable
[:Forward Collision Alert
R:Fuse Block Cover Lock Location
+:Fuses
j:ISOFIX/LATCH System Child Restraints
Q:Keep Fuse Block Covers Properly
Installed
|: Lane Change Alert
@:Lane Departure Warning
A:Lane Keep Assist
*: Malfunction Indicator Lamp
::Oil Pressure
X:Park Assist
~:Pedestrian Ahead Indicator
O:Power
7:Rear Cross Traffic Alert
I:Registered Technician
/:Remote Vehicle Start
h:Risk of Electrical Fire
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
6 Introduction
1. Tow/Haul Mode (On Some Models). SeeDriver Mode Control 0243.
Automatic Transfer Case Control (If
Equipped). See Four-Wheel Drive 0234.
Driver Mode Control 0243 (If Equipped).
2. Air Vents 0201.
3. Head-Up Display (HUD) 0132 (If
Equipped).
4. Turn Signal Lever. See Turn and
Lane-Change Signals 0143.
Windshield Wiper/Washer 0106.
5. Instrument Cluster 0111.
6. Shift Lever. See Automatic Transmission
0 230.
Range Selection Mode. See Manual Mode
0 232.
7. Light Sensor. See Automatic Headlamp
System 0141.
8. Infotainment Controls. See Overview
0 149.
9. Climate Control Systems 0196 (If
Equipped).
Dual Automatic Climate Control System
0 197 (If Equipped).
10. Heated and Ventilated Front Seats 056
(If Equipped). 11.XPark Assist Switch (If Equipped). See
Assistance Systems for Parking or Backing
0 248.
5Power Release Tailgate (If
Equipped). See Tailgate026.
|Hazard Warning Flashers 0142.
gTraction Control/Electronic Stability
Control 0241.
-DC/AC Switch. See Power Outlets
0 107.
@Lane Departure Warning (LDW) 0262
(If Equipped).
5Hill Descent Control Switch (If
Equipped). See Hill Descent Control (HDC)
0 242.
jPower Assist Steps 033 (If
Equipped).
LExpress Window Down Button (If
Equipped). See Power Windows 044.
Tow/Haul Mode 0234 (On Some
Models).
Exhaust Brake (If Equipped). See Duramax
Diesel Supplement.
Power Take-Off (PTO) (If Equipped). See
Duramax Diesel Supplement. 12. Power Outlet (Alternating Current) (If
Equipped). See Power Outlets0107.
13. Power Outlets 0107.
14. USB Port 0158.
15. Wireless Charging 0109 (If Equipped).
16. Trailer Brake Control Panel (If Equipped). See“Integrated Trailer Brake Control
System” underTowing Equipment 0276.
17. ENGINE START/STOP. See Ignition
Positions (Key Access) 0221 or
Ignition Positions (Keyless Access) 0223.
18. Steering Wheel Controls 0151 (If
Equipped).
Driver Information Center (DIC) Controls.
See Driver Information Center (DIC) (Base
Level) 0128 or
Driver Information Center (DIC) (Midlevel
and Uplevel) 0130.
19. Horn 0106.
20. Hood Release. See Hood0303.
21. Steering Wheel Adjustment 0105 (Out
of View).
22. Cruise Control 0244.
Forward Collision Alert (FCA) System
0 257 (If Equipped).
Heated Steering Wheel 0105 (If
Equipped).
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Introduction 7
23. Data Link Connector (DLC) (Out of View).SeeMalfunction Indicator Lamp (Check
Engine Light) 0120.
24. Electric Parking Brake 0239.
25. Fog Lamps 0143 (If Equipped).
Instrument Panel Illumination Control
0 145.
Exterior Cargo Lamps 0144.
Exterior Lamp Controls 0139.
Task Lighting 0144 (If Equipped).
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Keys, Doors, and Windows 9
{Warning
If the key is unintentionally rotated while
the vehicle is running, the ignition could
be moved out of the RUN position. This
could be caused by heavy items hanging
from the key ring, or by large or long
items attached to the key ring that could
be contacted by the driver or steering
wheel. If the ignition moves out of the
RUN position, the engine will shut off,
braking and steering power assist may be
impacted, and airbags may not deploy.
To reduce the risk of unintentional
rotation of the ignition key, do not
change the way the ignition key and
Remote Keyless Entry (RKE) transmitter,
if equipped, are connected to the
provided key rings.
The ignition key and key rings, and RKE
transmitter, if equipped, are designed to
work together as a system to reduce the
risk of unintentionally moving the key out
of the RUN position. The ignition key has a
small hole to allow attachment of the
provided key ring. It is important that any replacement ignition keys have a small hole.
See your dealer if a replacement key is
required.
The combination and size of the rings that
came with your keys were specifically
selected for your vehicle. The rings are
connected to the key like two links of a
chain to reduce the risk of unintentionally
moving the key out of the RUN position. Do
not add any additional items to the ring
attached to the ignition key. Attach
additional items only to the second ring,
and limit added items to a few essential
keys or small, light items no larger than an
RKE transmitter.
Interference from radio-frequency
identification (RFID) tags may prevent the
key from starting the vehicle. Keep RFID
tags away from the key when starting the
vehicle.
The key is used for the ignition, all door
locks, and the glove box.
If equipped with memory seats, keys 1 and 2
are linked to seating positions of memory 1
or 2. See
Memory Seats 053.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
12 Keys, Doors, and Windows
With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. SeeOnStar Overview
0 408.
If locked out of the vehicle, see Roadside
Assistance Program 0399.
If equipped with memory seats, RKE
transmitters 1 and 2 are linked to seating
positions of memory 1 or 2. See Memory
Seats 053.
Remote Keyless Entry (RKE)
System
See Radio Frequency Statement 0404.
If there is a decrease in the Remote Keyless
Entry (RKE) operating range:
.Check the distance. The transmitter may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the transmitter's battery. See
“Battery Replacement” later in this
section.
.If the transmitter is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Keyless Entry (RKE)
System Operation (Key Access)
The RKE transmitter functions may work up
to 60 m (197 ft) away from the vehicle.
Other conditions can affect the performance
of the transmitter. See Remote Keyless Entry
(RKE) System 012.
/:Press and releaseQ, then immediately
press and hold
/until the turn signal
lamps flash or for at least four seconds. The
engine may be started from outside the
vehicle using the RKE transmitter. See
Remote Vehicle Start 022.
Q:Press to lock all doors. If enabled, the turn signal lamps may flash
and/or the horn may sound on the second
press to indicate locking has occurred.
If enabled, the horn chirps when
Qis
pressed again within three seconds. To view
available settings from the infotainment
screen, touch Settings > Vehicle > Remote
Lock, Unlock, Start.
Pressing
Qarms the alarm system. See
Vehicle Alarm System 034.
If equipped with remote mirror folding,
pressing and holding
Qfor one second will
fold the mirrors, if enabled. To view
available settings for this feature, touch the
Settings icon on the infotainment home
page. Select “Vehicle”to display the list of
available options and select “Comfort and
Convenience”.
K: Press once to unlock only the driver
door. If
Kis pressed again within
three seconds, all remaining doors unlock.
The interior lamps may come on and stay
on for 20 seconds or until the ignition is
turned on.
If enabled, the turn signal lamps flash twice
to indicate unlocking has occurred.
If enabled, the exterior lamps may turn on.
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Keys, Doors, and Windows 15
The key that is part of the RKE transmitter
can be used for all locks.
Remove the key by pressing the button on
the side of the RKE transmitter near the
bottom and pull the key out. Never pull the
key out without pressing the button.
See your dealer if a new transmitter is
needed.
/:Press and releaseQ, then immediately
press and hold
/until the turn signal
lamps flash or for at least four seconds. The
engine may be started from outside the
vehicle using the RKE transmitter. See
Remote Vehicle Start 022.
Q:Press to lock all doors and the tailgate,
if equipped.
If enabled, the turn signal lamps flash and/
or the horn may sound on the second press
to indicate locking has occurred. If enabled,
the horn chirps when
Qis pressed again
within three seconds. To view available
settings for this feature, touch the Settings
icon on the infotainment home page. Select “Vehicle”
to display the list of available
options and select “Remote Lock, Unlock,
Start”.
If the driver door is open when
Qis
pressed, all doors will lock and then the
driver door will immediately unlock,
if enabled. To view available settings for this
feature, touch the Settings icon on the
infotainment home page. Select “Vehicle”to
display the list of available options and
select “Remote Lock, Unlock, Start”.
If the passenger door is open when
Qis
pressed, all doors lock.
Pressing
Qarms the alarm system. See
Vehicle Alarm System 034.
If equipped with remote mirror folding,
pressing and holding
Qfor one second will
fold the mirrors, if enabled. To view
available settings for this feature, touch the
Settings icon on the infotainment home
page. Select “Vehicle”to display the list of
available options and select “Comfort and
Convenience”.
K: Press once to unlock only the driver
door. If
Kis pressed again within
three seconds, all remaining doors and the
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Keys, Doors, and Windows 19
Transmitter Pocket with Bucket Seats
4. Place the new transmitter in the transmitter pocket/insert.
5. Press ENGINE START/STOP. When the transmitter is learned, the DIC display
will show that it is ready to program the
next transmitter.
6. Remove the transmitter from the transmitter pocket and press
KorQon
the transmitter.
To program additional transmitters,
repeat Steps 4–6.
When all additional transmitters are
programmed, press and hold ENGINE
START/STOP for approximately
12 seconds to exit programming mode. 7. Return the key back into the transmitter.
Programming without Recognized
Transmitters
If two currently recognized transmitters are
not available, follow this procedure to
program up to eight transmitters. This
feature is not available in Canada. This
procedure will take approximately
30 minutes to complete. The vehicle must
be off and all transmitters to be
programmed must be with you. 1. Remove the vehicle key from the transmitter.
2. Insert the vehicle key into the key lock cylinder on the driver door handle; then
turn the key counterclockwise, to the
unlock position, five times within
10 seconds.
The DIC displays REMOTE LEARN
PENDING, PLEASE WAIT.
3. Wait for 10 minutes until the DIC displays PRESS ENGINE START BUTTON TO
LEARN, then press ENGINE START/STOP.
The DIC will again display REMOTE LEARN
PENDING, PLEASE WAIT. 4. Repeat Step 3 two additional times. After
the third time all previously known
transmitters will no longer work with the
vehicle. Remaining transmitters can be
relearned during the next steps.
The DIC should now display READY FOR
REMOTE # 1.
Transmitter Pocket without Bucket Seats
(Lower Compartment)