
GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 237
With the vehicle moving less than
5 km/h (3 mph) and the transmission in
N (Neutral), attempt the shift again.
Shifting Out of 4
n
1. The vehicle must be stopped or movingless than 5 km/h (3 mph) with the
transmission in N (Neutral) and the
ignition on. It is best for the vehicle to
be moving 1.6 to 3.2 km/h (1 to 2 mph).
2. Press 4
m, AUTO, or 2m. The actual 4x4
shift request is only made after the
button is released. The 4x4 graphic will
remain flashing until the shift request
has completed. A DIC message displays
to indicate the state of the request.
Once the 4x4 shift has completed, the
DIC message disappears, the 4x4 graphic
stops flashing, and the current setting is
indicated.
If vehicle speed is higher when shift
request occurs, a DIC message displays.
Reduce vehicle speed.
If the transmission is not in N (Neutral)
when shift request occurs, DIC messages will
display. The vehicle will allow 20 seconds for
this shift to occur. After this time, a graphic
in the instrument cluster will indicate that
the transfer case is in 4
n.
Caution
Shifting the transmission into gear before
the requested mode indicator light has
stopped flashing could damage the
transfer case.
If the transmission is not shifted into
N (Neutral) or the vehicle has not slowed to
5 km/h (3 mph) within 20 seconds, the
transfer case will remain in its original state.
This will be indicated in the instrument
cluster.
With the vehicle moving less than 5 km/h
(3 mph), and the transmission in N (Neutral),
attempt the shift again.
Shifting Into N (Neutral)
To shift into N (Neutral): 1. Start the vehicle.
2. Shift the transmission to N (Neutral).
3. Shift the transfer case to 2
m.
4. Apply the parking brake and/or brake pedal.
5. Press 2
mfive times in 10 seconds until
the N (Neutral) graphic starts flashing in
the instrument cluster. When the shift is
complete, the graphic stops flashing. If the parking brake and/or brake pedal
is not applied within 20 seconds, the
transfer case will remain in the original
state.
6. If the transmission is not shifted into N (Neutral) or the vehicle has not slowed
to 5 km/h (3 mph) within 20 seconds,
the transfer case will remain in its
original state. This will be indicated in
the instrument cluster.
Shifting Out of N (Neutral)
To shift out of N (Neutral): 1. Turn the ignition on with the engine off. See Ignition Positions (Key Access) 0221
or
Ignition Positions (Keyless Access) 0223.
2. Set the parking brake. See Electric
Parking Brake 0239.
3. Shift the transmission to N (Neutral).
4. Shift the transfer case to 2
m. Transfer
case shifts out of N (Neutral) can only be
made into 2
m. When the shift to 2mis
complete, the graphic in the instrument
cluster will stop flashing. If the transfer
case cannot complete a shift, the graphic
will return to the previously selected
setting.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
Driving and Operating 295
.Edit Mileage
.Reset Average Fuel Economy
Touch Save to save the new value to the
Trailer Profile. Touching Back will still save
the previously entered information.
Trailer Name
Touch to edit the Trailer Profile’s name. Use
at least one character and no spaces.
Touch Save.
Towing Assistance Setup
A trailer should be connected to complete
this portion of profile setup.
Touch to set up towing assistance features
for the Trailer Profile. See "Towing
Assistance" for details on the setup.
Tire Pressure Setup
Touch to set up the Trailer Tire Pressure
Monitoring System (TTPMS) for the Trailer
Profile. See “Trailer Tire Pressure Setup”
previously in this section for details on the
setup. Also, touch Tire Pressure Setup if the
trailer tires were rotated or if the tire
pressure sensors in the tires were replaced
for this Trailer Profile. The vehicle will need
to relearn the tire sensors and their
locations. If TTPMS had been set up previously, the
Select Number of Sensors screen will appear
after touching Tire Pressure Setup. If the
number of sensors has changed, select the
number and touch Next.
If a new number of sensors is selected, the
Relearn Sensors pop-up will appear. Touch
Cancel to go back or touch Relearn to
overwrite the current sensors and begin the
relearning process. See
“Trailer Tire Pressure
Setup” previously in this section.
If number of sensors has not changed, touch
Next and the Learn sensors screen will
appear.
On the Learn Sensors screen. Touch Relearn
to overwrite the current sensors and begin
the relearning process. See “Trailer Tire
Pressure Setup” previously in this section.
On the Learn Sensors screen, touch Next to
go to the Edit Recommended Tire Pressure
screen.
On the Edit Recommended Tire Pressure
screen, touch a number on the keypad to
change the Recommended Tire Pressure for the trailer’s
tires. This will change the number at which
the vehicle displays alerts related to trailer
tire pressure. Touch Done to return to the
Trailer Profile view.
Trailer Maintenance
Touch to view a list of maintenance
reminders for the Trailer Profile.
Touch a reminder to view, reset, delete,
or edit it.
Reset Reminder
Touch Maintenance Complete in the
reminder view to reset the reminder. On the
pop-up, touch Reset to reset the time and
mileage values for the reminder. Touch
Cancel to return to the previous view and
nothing will change.
Edit Reminder
Touch to edit the mileage or time settings
for the reminder. Touch Save to save the
new settings to the Trailer Profile.
Delete Reminder
Touch to delete the maintenance reminder.
On the pop-up, touch Delete to delete the
reminder or touch Cancel to return to the
previous view and nothing will change.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
302 Vehicle Care
Towing the Vehicle
Transporting a Disabled Vehicle . . . . . . . 370
Recreational Vehicle Towing . . . . . . . . . . . 371
Appearance Care
Exterior Care . . . . . . . . . . . . . . . . . . . . . . . . . . 374
Interior Care . . . . . . . . . . . . . . . . . . . . . . . . . . . 379
Floor Mats . . . . . . . . . . . . . . . . . . . . . . . . . . . . 382
General Information
For service and parts needs, visit your
dealer. You will receive genuine GM parts
and GM-trained and supported service
people.
Genuine GM parts have one of these marks:
California Perchlorate Materials
Requirements
Certain types of automotive applications,
such as airbag initiators, seat belt
pretensioners, and lithium batteries
contained in electronic keys, may contain
perchlorate materials. Perchlorate Material–
special handling may apply. See
www.dtsc.ca.gov/hazardouswaste/
perchlorate.
Accessories and Modifications
Adding non-dealer accessories or making
modifications to the vehicle can affect
vehicle performance and safety, including
such things as airbags, braking, stability,
ride and handling, emissions systems,
aerodynamics, durability, Driver Assistance
Systems, and electronic systems like antilock
brakes, traction control, and stability control.
These accessories or modifications could
even cause malfunction or damage not
covered by the vehicle warranty.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
320 Vehicle Care
Extended Storage: Remove the black,
negative (−) cable from the battery or use a
battery trickle charger.
Negative Battery Cable Disconnection
{Warning
Before disconnecting the negative battery
cable, turn off all features, turn the
ignition off, and remove the key,
if equipped, from the vehicle. If this is
not done, you or others could be injured,
and the vehicle could be damaged.
Caution
If the battery is disconnected with the
ignition on or the vehicle in Retained
Accessory Power (RAP), the OnStar
back-up battery will be permanently
discharged and will need to be replaced.
1. Make sure the lamps, features, and accessories are turned off.
2. Turn the ignition off and remove the key, if equipped.
1. Loosen the negative battery cable nut (1).
2. Remove the negative battery cableclamp (2) from the negative battery post.
3. Cover the negative battery cable clamp, and negative battery post with a
non-conductive material to prevent any
contact with the negative battery cable.
Negative Battery Cable Reconnection
Caution
When reconnecting the battery:
.Use the original nut from the vehicle
to secure the negative battery cable.
Do not use a different nut. If you
need a replacement nut, see your
dealer.
.Tighten the nut with a hand tool. Do
not use an impact wrench or power
tools to tighten the nut.
The vehicle could be damaged if these
guidelines are not followed.
Caution
Do not use paints, lubricants, or corrosion
inhibitors on the nut that secures the
negative battery cable to the vehicle. This
could damage the vehicle.
1. Install the negative battery cable clamp to the negative battery post.
2. Tighten the negative battery cable nut.
3. Turn the ignition on.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
358 Vehicle Care
7. Wheel Wrench
8. Spare Tire Lock (If Equipped)
9. Hoist Shaft Access Hole
10. Hoist End of Extension Tool
1. Open the spare tire lock cover on thebumper and use the ignition key to
remove the spare tire lock (8). To remove
the spare tire lock, insert the ignition
key, turn, and pull straight out.
2. Assemble the wheel wrench (7) and thetwo jack handle extensions (6), as shown.
Spare Tire Cable (If Equipped)
3. If the vehicle is equipped with a spare tire cable disconnect the cable from the
attachment on the frame by unclipping
it from the frame attachment bracket.
4. Insert the hoist end (open end) (10) ofthe extension through the hole (9) in the
rear bumper.
Do not use the chiseled end of the wheel
wrench.
Be sure the hoist end of the
extension (10) connects to the hoist
shaft. The ribbed square end of the
extension is used to lower the spare tire.
5. Turn the wheel wrench counterclockwise to lower the spare tire to the ground.
Continue to turn the wheel wrench until
the spare tire can be pulled out from
under the vehicle.
6. Pull the spare tire out from under the vehicle.
7. Tilt the tire toward the vehicle withsome slack in the cable to access the
tire/wheel retainer.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
Vehicle Care 373
5. With the engine running, release theparking brake and verify that the
transfer case is in N (Neutral) by shifting
the transmission to D (Drive) and then to
R (Reverse). There should be no
movement while shifting the
transmission.
6. Shift the transmission to D (Drive).
7. If equipped with an ignition key, turn the ignition to ACC/ACCESSORY.
If equipped with Keyless Access, turn the
engine off. Disregard the Shift to P (Park)
DIC message. See Ignition Positions (Key
Access) 0221 or
Ignition Positions (Keyless Access) 0223.
{Warning
To avoid death, serious injury,
or property damage, before dinghy
towing the vehicle, always disconnect and
secure the negative battery cable and
cover the negative battery post and cable
with a non-conductive material. If the
battery is left connected or the battery
cable contacts the post, the Electric
Parking Brake may activate during
towing, which could cause a crash. 8. Disconnect the negative (–) battery
cable. See “Negative Battery Cable
Disconnection” inBattery - North
America 0319.
9. Shift the transmission to P (Park).
Caution
If the steering column is locked, vehicle
damage may occur.
10. Move the steering wheel to make sure the steering column is unlocked.
11. If the vehicle has an ignition key, keep it in the towed vehicle in ACC/ACCESSORY
to prevent the steering column from
locking. If the vehicle is equipped with
Keyless Access, keep the RKE transmitter
outside of the vehicle and manually lock
the doors. Access the vehicle by using
the key in the door lock. See Door Locks
0 23.
Disconnecting the Towed Vehicle
Before disconnecting from the tow vehicle: 1. Park on a level surface. Secure the vehicle with wheel blocks.
2. Re-connect the negative (–) battery. See Battery - North America 0319. 3. Turn on the ignition with the engine off.
For vehicles with a key, turn the ignition
to ON/RUN with the engine off. If the
vehicle is equipped with Keyless Access,
with your foot off the brake pedal, press
and hold ENGINE START/STOP for
five seconds until the green light comes
on in the button. See Ignition Positions
(Key Access) 0221 or
Ignition Positions (Keyless Access) 0223.
4. Set the parking brake. See Electric
Parking Brake 0239.
5. Disconnect from the tow vehicle.
6. Shift the transmission to N (Neutral).
7. Shift the transfer case to 2
m(Two-Wheel
Drive High). When the shift to 2
m
(Two-Wheel Drive High) is complete, the
light in the instrument cluster will stop
flashing and stay lit. See
Four-Wheel-Drive Light 0123.
8. Start the engine. Check that the vehicle is in 2
m(Two-Wheel Drive High) by
starting the engine and shifting the
transmission to D (Drive) and then to
R (Reverse). There should be movement
of the vehicle while shifting.
9. Shift the transmission to P (Park) and turn off the ignition.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/18/22
Vehicle Care 379
Inspect power steering for proper
attachment, connections, binding, cracks,
chafing, etc.
Visually check constant velocity joint boots
and axle seals for leaks.
2500/3500 Series vehicles, at least every
engine oil change lubricate the upper and
lower control arm ball joints.
2500/3500 Series vehicles equipped with
steering linkage, at least every engine oil
change lubricate the tie rod ball joints, idler
arm pivot shaft bearings, idler arm socket,
and pitman arm socket.
Caution
Lubrication of applicable suspension
points should not be done unless the
temperature is−12 °C (10 °F) or higher,
or damage could result.
Body Component Lubrication
Lubricate all key lock cylinders, hood hinges,
liftgate hinges, and the steel fuel door hinge
unless the components are plastic. Applying
silicone grease on weatherstrips with a clean
cloth will make them last longer, seal better,
and not stick or squeak.
Underbody Maintenance
At least twice a year, spring and fall, use
plain water to flush any corrosive materials
from the underbody. Take care to
thoroughly clean any areas where mud and
other debris can collect. If equipped with
power assist steps, extend them and then
use a high pressure wash to clean all joints
and gaps.
Do not directly power wash the transfer
case and/or front/rear axle output seals.
High pressure water can overcome the seals
and contaminate the fluid. Contaminated
fluid will decrease the life of the transfer
case and/or axles and should be replaced.
Sheet Metal Damage
If the vehicle is damaged and requires sheet
metal repair or replacement, make sure the
body repair shop applies anti-corrosion
material to parts repaired or replaced to
restore corrosion protection.
Original manufacturer replacement parts will
provide the corrosion protection while
maintaining the vehicle warranty.
Finish Damage
Quickly repair minor chips and scratches
with touch-up materials available from your
dealer to avoid corrosion. Larger areas of
finish damage can be corrected in your
dealer's body and paint shop.
Chemical Paint Spotting
Airborne pollutants can fall upon and attack
painted vehicle surfaces causing blotchy,
ring-shaped discolorations, and small,
irregular dark spots etched into the paint
surface. Refer to “Finish Care”previously in
this section.
Interior Care
To prevent dirt particle abrasions, regularly
clean the vehicle's interior. Before using
cleaners, read and follow all safety
instructions on the label. While cleaning the
interior, open the doors and windows to get
proper ventilation. Newspapers or dark
garments can transfer color to the vehicle’s
interior.

GMC Sierra/Sierra Denali 2500 HD/3500 HD Owner Manual (GMNA-
Localizing-U.S./Canada-16504257) - 2023 - CRC - 5/9/22
390 Service and Maintenance
UsageFluid/Lubricant
Key Lock Cylinders, Hood Hinges, Body Door Hinge Pins, Tailgate Hinge and Linkage, Fuel Door Hinge, Tailgate Handle Pivot Points, Hinges, Latch Bolt, and Linkage Multi-Purpose Lubricant, Superlube. See your dealer.
Transfer Case (Four-Wheel Drive) DEXRON-VI Automatic Transmission Fluid. Windshield Washer Automotive windshield washer fluid that meets regional freeze protection requirements.
Maintenance Replacement Parts
Replacement parts identified below by name, part number, or specification can be obtained from your dealer.
If the vehicle has a diesel engine, see the Duramax diesel supplement.
Part GM Part Number ACDelco Part Number
Engine Air Cleaner/Filter 84121219 A3244C
Oil Filter 12707246 PF63
Passenger Compartment Air Filter 13508023 CF185
Spark Plugs 12622441 41-114
Wiper Blades
IDriver Side –55 cm (21.7 in) 84578275
—
IPassenger Side –55 cm (21.7 in) 84578275
—