GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
Keys, Doors, and Windows 7
The mechanical key, inside the remote key,
can be used for all locks.
To remove the key, press the button near
the bottom of the remote key, and pull the
key out. Never pull the key out without
pressing the button.
If it becomes difficult to turn the key,
inspect the key blade for debris. Periodically,
clean with a brush or a pick.
See your dealer if a new key is needed.
Contact Roadside Assistance if locked out of
the vehicle. SeeRoadside Assistance Program
0 354. With an active OnStar or connected service
plan, an OnStar Advisor may remotely
unlock the vehicle. See
OnStar Overview
0 363.
Remote Key
See Radio Frequency Statement 0359 or
Radio Frequency Statement 0359.
If there is a decrease in the remote key
operating range:
.Check the distance. The remote key may
be too far from the vehicle.
.Check the location. Other vehicles or
objects may be blocking the signal.
.Check the remote key's battery. See
“Battery Replacement” later in this
section.
.If the remote key is still not working
correctly, see your dealer or a qualified
technician for service.
Remote Key Operation
The Keyless Access system allows for vehicle
entry when the remote key is within 1 m
(3 ft). See “Keyless Access Operation”
following.
The remote key functions may work up to
60 m (197 ft) away from the vehicle. Other conditions can impact the
performance of the remote key. See
Remote
Key 07.
With Remote Start Shown, Without Similar
Q:Press to lock all doors. The turn signal
indicators may flash and/or the horn may
sound on the second press to indicate
locking. To view available settings for this
feature, touch the Settings icon on the
infotainment home page. Select “Vehicle”to
display the list of available options and
select “Remote Lock, Unlock, Start”.
If the driver door is open when
Qis pressed
and Open Door Anti Lockout is enabled, all
doors will lock and then the driver door will
immediately unlock. To view available
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
8 Keys, Doors, and Windows
settings for this feature, touch the Settings
icon on the infotainment home page. Select
“Vehicle”to display the list of available
options and select “Power Door Locks”.If the
passenger door is open when
Qis pressed,
all doors lock.
Pressing
Qmay also arm the theft-deterrent
system. See Vehicle Alarm System 025.
K:Press to unlock the driver door. Press
again within five seconds to unlock all
doors. The remote key can be programmed
to unlock all doors on the first button press.
To view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle”to display the
list of available options and select “Remote
Lock, Unlock, Start”. When remotely
unlocking the vehicle at night the fog lamps
and back-up lamps will come on for about
30 seconds to light your approach to the
vehicle. The turn signal indicators may flash
to indicate unlocking. To view available
settings for this feature, touch the Settings
icon on the infotainment home page. Select
“Vehicle” to display the list of available
options and select “Remote Lock, Unlock,
Start”. Pressing
Kwill disarm the theft-deterrent
system. See Vehicle Alarm System 025.
If equipped, pressing and holding
Kwill
open the windows, if enabled. To view
available settings for this feature, touch the
Settings icon on the infotainment home
page. Select “Vehicle”to display the list of
available options and select “Remote Lock,
Unlock, Start”.
/: If equipped, press and releaseQand
then immediately press and hold
/for at
least four seconds to start the engine from
outside the vehicle using the remote key.
See Remote Vehicle Start 014.
7:Press and release one time to initiate
vehicle locator. The exterior lamps flash and
the horn chirps three times. Press and hold
7for three seconds to sound the panic
alarm. The horn sounds and the turn signal
lamps flash for 30 seconds, or until
7is
pressed again or the vehicle is started.
b: Press twice quickly to open or close
the liftgate.
Press once to stop the liftgate from moving.
Keyless Access Operation
With the Keyless Access system, you can
lock and unlock the doors and access the
liftgate without removing the remote key
from your pocket, purse, briefcase, etc. The
remote key should be within 1 m (3 ft) of the
liftgate or door being opened.
Keyless Access can be programmed to
unlock all doors on the first lock/unlock
press from the driver door. Keyless Access
can also be turned off. To view available
settings for this feature, touch the Settings
icon on the infotainment home page. Select
“Vehicle” to display the list of available
options and select “Remote Lock, Unlock,
Start”.
If equipped with memory seats, remote keys
1 and 2 are linked to seating positions of
memory 1 or 2. See Memory Seats039.
Keyless Unlocking/Locking from the
Driver Door
When the doors are locked and the remote
key is within 1 m (3 ft) of the driver door
handle, pressing the lock/unlock button on
the driver door handle will unlock the driver
door. If the lock/unlock button is pressed
again within five seconds, all passenger
doors will unlock.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
Keys, Doors, and Windows 9
Driver Shown, Passenger Similar
Pressing the lock/unlock button will cause
all doors to lock if any of the following
occur:
.It has been more than five seconds since
the first lock/unlock button press.
.Two lock/unlock button presses were
used to unlock all doors.
.Any vehicle door has opened and all
doors are now closed.
Keyless Unlocking/Locking from Passenger
Doors
When the doors are locked and the remote
key is within 1 m (3 ft) of the door handle,
pressing the lock/unlock button on that door handle will unlock all doors. Pressing the
lock/unlock button will cause all doors to
lock if any of the following occur:
.The lock/unlock button was used to
unlock all doors.
.Any vehicle door has opened and all
doors are now closed.
Disable/Enable Keyless Unlocking of Exterior
Door Handles and Liftgate
If equipped, keyless unlocking of the exterior
door handles and liftgate can be disabled
and enabled.
Disabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash four times quickly to
indicate access is disabled. Using any
exterior handle to unlock the doors or open
the liftgate will cause the turn signal lamps
to flash four times quickly, indicating access
is disabled. If disabled, disarm the alarm
system before starting the vehicle. Enabling Keyless Unlocking:
With the vehicle off, press and hold
Qand
Kon the remote key at the same time for
approximately three seconds. The turn signal
lamps will flash twice quickly to indicate
access is enabled.
Passive Locking
The vehicle will lock several seconds after all
doors are closed if the vehicle is off and at
least one remote key has been removed or
none remain in the interior.
If other electronic devices interfere with the
remote key signal, the vehicle may not
detect the remote key inside the vehicle.
If passive locking is enabled, the doors may
lock with the remote key inside the vehicle.
Do not leave the remote key in an
unattended vehicle.
To view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle”to display the
list of available options and select “Remote
Lock, Unlock, Start”.
Temporary Disable of Passive Locking
Temporarily disable passive locking by
pressing and holding
Kon the interior door
switch with a door open for at least
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
10 Keys, Doors, and Windows
four seconds, or until three chimes are
heard. Passive locking will then remain
disabled until
Qon the interior door is
pressed, or until the vehicle is turned on.
Remote Left in Vehicle Alert
When the vehicle is turned off and an
remote key is left in the vehicle, the horn
will chirp three times after all doors are
closed. To view available settings for this
feature, touch the Settings icon on the
infotainment home page. Select “Vehicle”to
display the list of available options and
select “Remote Lock, Unlock, Start”.
Remote No Longer in Vehicle Alert
If the vehicle is on with a door open, and
then all doors are closed, the vehicle will
check for remote keys inside. If an remote
key is not detected, the Driver Information
Center (DIC) will display NO REMOTE
DETECTED and the horn will chirp three
times. This occurs only once each time the
vehicle is driven.
To view available settings for this feature,
touch the Settings icon on the infotainment
home page. Select “Vehicle”to display the
list of available options and select “Remote
Lock, Unlock, Start”. Keyless Liftgate Opening
Press the touch pad on the liftgate handle
to open the liftgate if the remote key is
within 1 m (3 ft).
Key Access
To access a vehicle with a dead remote key
battery, see
Door Locks015.
Programming Remote Keys to the
Vehicle
Only remote keys programmed to the
vehicle will work. If a remote key is lost or
stolen, a replacement can be purchased and
programmed through your dealer. The
vehicle can be reprogrammed so that lost or
stolen remote keys no longer work. Each
vehicle can have up to eight remote keys
matched to it.
Programming with Recognized Remote Keys
A new remote key can be programmed to
the vehicle when there are two recognized
remote keys.
To program, the vehicle must be off and all
of the remote keys, both currently
recognized and new, must be with you.
1. Place the two recognized remote keys in the cupholder. 2. Remove the key lock cylinder cap on the
driver door handle. See Door Locks015.
Insert the vehicle key of the new remote
key into the key lock cylinder on the
driver door handle and turn the key,
counterclockwise, to the unlock position
five times within 10 seconds.
The DIC displays READY FOR REMOTE #3,
4, ETC.
3. Place the new remote key into the remote key pocket. The remote key
pocket is under the liner on the bottom
of the center console storage area. Lift
up the liner and set it aside.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
Keys, Doors, and Windows 15
.The engine coolant temperature is
too high.
.The oil pressure is low.
.Two remote vehicle starts or a start with
an extension have already been used.
.The vehicle is not in P (Park).
Door Locks
{Warning
Unlocked doors can be dangerous.
.Passengers, especially children, can
easily open the doors and fall out of a
moving vehicle. The doors can be
unlocked and opened while the vehicle
is moving. The chance of being thrown
out of the vehicle in a crash is
increased if the doors are not locked.
So, all passengers should wear seat
belts properly and the doors should be
locked whenever the vehicle is driven.
.Young children who get into unlocked
vehicles may be unable to get out.
A child can be overcome by extreme
heat and can suffer permanent injuries
or even death from heat stroke.
Always lock the vehicle whenever
leaving it.(Continued)
Warning (Continued)
.Outsiders can easily enter through an
unlocked door when you slow down
or stop the vehicle. Locking the doors
can help prevent this from happening.
To lock or unlock the door from the outside:
.PressQorKon the remote key. See
Remote Key Operation 07.
.Use the key in the driver door. The key
lock cylinder is covered with a cap.
To lock or unlock the door from the inside:
.PressQorKon the power door lock
switch.
.Push down on the door lock knob to lock
a door.
.Pull the door handle once to unlock the
door. Pull the handle again to unlatch it. Keyless Access
The remote key must be within 1 m (3 ft) of
the liftgate or door being opened. Press the
button on the door handle to open. See
“Keyless Access Operation”
inRemote Key
Operation 07.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
18 Keys, Doors, and Windows
will lock and the driver door will remain
unlocked. When this function is turned on,
the driver door will only lock when it is
closed. The Open Door Anti Lock Out feature
can be turned on or off. To view available
settings from the infotainment screen, touch
Settings > Vehicle > Power Door Locks.
Safety Locks
The rear door safety locks prevent
passengers from opening the rear doors
from inside the vehicle.
Manual Safety Locks
If equipped, the safety lock is on the inside
edge of the rear doors. To use the
safety lock:1. Move the lever down to the lock
position.
2. Close the door.
3. Do the same for the other rear door.
To open a rear door when the safety lock
is on: 1. Unlock the door by activating the inside handle, by pressing the power door lock
switch, or by using the Remote Keyless
Entry (RKE) transmitter.
2. Open the door from the outside.
When the safety lock is enabled, adults and
older children will not be able to open the
rear door from the inside. Cancel the safety
locks to enable the doors to open from the
inside.
To cancel the safety lock: 1. Unlock the door and open it from the outside.
2. Move the lever up to unlock. Do the same for the other door.
Doors
Liftgate
{Warning
Exhaust gases can enter the vehicle if it
is driven with the liftgate or trunk/hatch
open, or with any objects that pass
through the seal between the body and
the trunk/hatch or liftgate. Engine
exhaust contains carbon monoxide (CO)
which cannot be seen or smelled. It can
cause unconsciousness and even death.
If the vehicle must be driven with the
liftgate or trunk/hatch open:
.Close all of the windows.
.Fully open the air outlets on or under
the instrument panel.
.Adjust the climate control system to a
setting that brings in only outside air
and set the fan speed to the highest
setting. See “Climate Control Systems”
in the Index.
(Continued)
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
Keys, Doors, and Windows 19
Warning (Continued)
.If the vehicle is equipped with a
power liftgate, disable the power
liftgate function.
See Engine Exhaust 0210.
Caution
To avoid damage to the liftgate or
liftgate glass, make sure the area above
and behind the liftgate is clear before
opening it.
Manual Liftgate
To unlock the liftgate, pressKon the
power door lock switch or press
Kon the
remote key twice within five seconds. See
Remote Key Operation 07.
To open the liftgate, press the touch pad on
the bottom of the liftgate handle and
lift up.
Use the pull cup to lower and close the
liftgate. Do not press the touch pad while
closing the liftgate. This will cause the
liftgate to be unlatched.
If equipped with Keyless Access, the liftgate
can be opened when locked if the remote
key is within 1 m (3 ft) of the touch pad.
See Remote Key Operation 07.
The liftgate has an electric latch. If the
battery is disconnected or has low voltage,
the liftgate will not open. The liftgate will
resume operation when the battery is
reconnected and charged. Always close the liftgate before driving.
Power Liftgate Operation
{Warning
You or others could be injured if caught
in the path of the power liftgate. Make
sure there is no one in the way of the
liftgate as it is opening and closing.
Caution
Driving with an open and unsecured
liftgate may result in damage to the
power liftgate components.
GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
20 Keys, Doors, and Windows
If equipped, the power liftgate switch is on
the driver door. The vehicle must be in
P (Park). The taillamps flash when the power
liftgate moves.
The modes are:
.MAX: Opens to maximum height.
.3/4: Opens to a reduced height that can
be set from 3/4 to fully open. Use to
prevent the liftgate from opening into
overhead obstructions such as a garage
door or roof-mounted cargo. The liftgate
can be manually opened all the way.
.OFF: Opens manually only.
To power open or close the liftgate, select
MAX or 3/4 mode.
.Pressbtwice quickly on the remote
key until the liftgate moves.
.Press8on the driver door. The driver
door must either be unlocked or locked
without the security armed.
.Press the touch pad on the bottom of the
liftgate after unlocking all doors.
If equipped with Keyless Access, a locked
vehicle can be opened if the remote key
is within 1 m (3 ft) of the touch pad.
Presslon the bottom of the liftgate
next to the pull cup to close.
Press any liftgate button, the touch pad,
or
bon the remote key while the liftgate
is moving to stop it. Pressing any liftgate
button or pressing
btwice quickly on the
remote key again restarts the operation in
the reverse direction. Pressing the touch pad
on the liftgate handle will restart the
motion, but only in the opening direction.
Caution
Manually forcing the liftgate to open or
close during a power cycle can damage
the vehicle. Allow the power cycle to
complete.
The power liftgate may be temporarily
disabled under extreme low temperatures,
or after repeated power cycling over a short
period of time. If this occurs, the liftgate can
still be operated manually.
If the vehicle is shifted out of P (Park) while
the power function is in progress, the
liftgate will continue to completion. If the
vehicle is accelerated before the liftgate has
completed moving, the liftgate may stop or
reverse direction. Check for Driver
Information Center (DIC) messages and make
sure the liftgate is closed and latched before
driving.
Falling Liftgate Detection
If the power liftgate automatically closes
after a power opening cycle, it indicates that
the system is reacting to excess weight on
the liftgate or a possible support strut
failure. A repetitive chime will sound while
the falling liftgate detection feature is
operating. Remove any excess weight. If the