2023 GMC ACADIA battery

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
326 Vehicle Care
Warning (Continued)
Battery fluid contains acid that can burn
you. Do not get it on you. If you
accidentally get it in your eyes or on
your skin, flush the place with water and
get medical help immediately.
{Warning
Fans or other moving engine parts can
injure you badly. Keep your hands away
from moving parts once the engine is
running.
5. Connect one end of the red positive (+) cable to the positive (+) terminal on the
discharged battery.
6. Connect the other end of the red positive (+) cable to the positive (+)
terminal of the good battery.
7. Connect one end of the black negative (–) cable to the negative (–)
terminal of the good battery.
8. Connect the other end of the black negative (–) cable to the remote
negative (–) terminal on the driver side
shock tower for the discharged battery. 9. Start the engine in the vehicle with the
good battery and run the engine at idle
speed for at least four minutes.
10. Try to start the vehicle that had the dead battery. If it will not start after a
few tries, it probably needs service.
Jumper Cable Removal
Reverse the sequence exactly when
removing the jumper cables.
After starting the disabled vehicle and
removing the jumper cables, allow it to idle
for several minutes.
Towing the Vehicle
Transporting a Disabled Vehicle
Caution
Incorrectly transporting a disabled vehicle
may cause damage to the vehicle. Use
proper tire straps to secure the vehicle to
the flatbed tow truck. Do not strap or
hook to any frame, underbody,
or suspension component not specified
below. Do not move vehicles with drive
axle tires on the ground. Damage is not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with an
electric parking brake and/or an
electronic shifter. In the event of a loss of
12-volt battery power, the electric parking
brake cannot be released, and the vehicle
cannot be shifted to N (Neutral). Tire
skates or dollies must be used under the
non-rolling tires to prevent damage while
loading/unloading the vehicle. Dragging
the vehicle will cause damage not
covered by the vehicle warranty.
Caution
The vehicle may be equipped with a tow
eye. Improper use of the tow eye may
cause damage to the vehicle and is not
covered by the vehicle warranty.
If equipped, use the tow eye to load the
vehicle onto a flatbed tow truck from a
flat road surface, or to move the vehicle
a very short distance at a walking pace.
The tow eye is not designed for off-road
recovery. The vehicle must be in
N (Neutral) with the electric parking
brake released when using the tow eye.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
Vehicle Care 327
Contact a professional towing service if the
disabled vehicle must be transported. GM
recommends a flatbed tow truck to
transport a disabled vehicle. Use ramps to
help reduce approach angles, if necessary.
If equipped, a tow eye may be located near
the spare tire or emergency jack. Do not use
the tow eye to pull the vehicle from the
snow, mud, sand, or ditch. Tow eye threads
may have right or left-hand threads. Use
caution when installing or removing the
tow eye.
The vehicle must be in N (Neutral) and the
electric parking brake must be released
when loading the vehicle onto a flatbed tow
truck.
.If the vehicle is equipped with car wash
mode and has 12-volt battery power, refer
to“Car Wash Mode” underAutomatic
Transmission 0211 to place the vehicle in
N (Neutral).
.If the 12-volt battery is dead and/or the
engine will not start, the vehicle will not
move. Try to jump start the vehicle. Refer
to Jump Starting - North America 0324
and if the jump start is successful, retry
the “Car Wash Mode” procedure.
.If jump starting is unsuccessful, the
vehicle will not move. Tire skates or
dollies must be used under the non-rolling
tires to prevent vehicle damage.
Front Attachment Points
The vehicle is equipped with specific
attachment points to be used by the towing
provider. These holes may be used to pull
the vehicle from a flat road surface onto the
flatbed tow truck.
Recreational Vehicle Towing
Recreational vehicle towing means towing
the vehicle behind another vehicle, such as
behind a motor home. The two most
common types of recreational vehicle towing are known as dinghy towing and
dolly towing. Dinghy towing is towing the
vehicle with all four wheels on the ground.
Dolly towing is towing the vehicle with two
wheels on the ground and two wheels up
on a device known as a dolly.
Here are some important things to consider
before recreational vehicle towing:
.Become familiar with the local laws that
apply to recreational vehicle towing.
These laws may vary by region.
.The towing capacity of the towing
vehicle. Be sure to read the tow vehicle
manufacturer's recommendations.
.How far the vehicle will be towed. Some
vehicles have restrictions on how far and
how long they can be towed.
.The proper towing equipment. See your
dealer or trailering professional for
additional advice and equipment
recommendations.
.If the vehicle is ready to be towed. Just
as preparing the vehicle for a long trip,
make sure the vehicle is prepared to be
towed.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
328 Vehicle Care
Caution
Use of a shield mounted in front of the
vehicle grille could restrict airflow and
cause damage to the transmission. The
repairs would not be covered by the
vehicle warranty. If using a shield, only
use one that attaches to the towing
vehicle.
Dinghy Towing
Caution
If the vehicle is towed with all four
wheels on the ground, the drivetrain
components could be damaged. The
(Continued)
Caution (Continued)
repairs would not be covered by the
vehicle warranty. Do not tow the vehicle
with all four wheels on the ground.
The vehicle is neither designed nor intended
to be towed with all four wheels on the
ground. If the vehicle must be towed, a
dolly should be used. See the following
information on dolly towing.
Dolly Towing
Driving onto a Dolly 1. Park the vehicle on level ground in front of the dolly and turn the vehicle off.
2. Make sure the parking brake is released. 3. Press and hold ENGINE START/STOP with
your foot off the brake for five seconds.
4. Hold the brake pedal and press the parking brake switch for 15 seconds until
the service parking brake light flashes.
5. While the service parking brake light is still flashing, remove your foot from the
brake pedal and release the parking
brake switch.
6. Immediately press and release the parking brake switch again while the
service park brake light is still flashing.
7. Start the vehicle and drive onto the dolly.
8. Place the vehicle in P (Park).
9. Turn off the vehicle.
10. Open the hood.
11. Exit the vehicle and secure the vehicle onto the dolly.
12. Disconnect the negative (–) terminal connector from the 12-volt battery.
13. Close the hood of the vehicle.
Removing the Vehicle from a Dolly1. Make sure the vehicle is secured to the dolly.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
Vehicle Care 329
2. Open the door and open the hood of thevehicle.
3. Connect the negative (–) terminal connector from the 12-volt battery.
4. Press and hold ENGINE START/STOP with your foot off the brake for five seconds.
5. Hold the brake pedal and press the parking brake switch for five seconds
until the parking brake light flashes.
6. Turn the vehicle off.
7. Unsecure the vehicle and remove it from the dolly.
Towing the Vehicle from the RearCaution
Towing the vehicle from the rear could
damage it. Also, repairs would not be
covered by the vehicle warranty. Never
have the vehicle towed from the rear.
Do not tow the vehicle from the rear.
Appearance Care
Exterior Care
Locks
Locks are lubricated at the factory. Use a
de-icing agent only when absolutely
necessary, and have the locks greased after
using. See Recommended Fluids and
Lubricants 0343.
Washing the Vehicle
To preserve the vehicle's finish, wash it
often and out of direct sunlight.
Caution
Do not use petroleum-based, acidic,
or abrasive cleaning agents as they can
damage the vehicle's paint, metal,
or plastic parts. If damage occurs, it
would not be covered by the vehicle
warranty. Approved cleaning products can
be obtained from your dealer. Follow all
manufacturer directions regarding correct
product usage, necessary safety
precautions, and appropriate disposal of
any vehicle care product.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
Service and Maintenance 341
.Vehicles that are regularly used for short
trips of 6 km (4 mi) or less.
The oil life indicator will show you when
to change the oil and filter. Under severe
conditions the indicator may come on
before 12 000 km (7,500 mi).
* Footnote: Under extreme driving
conditions listed above, it may be
necessary to replace your spark plugs at
more frequent intervals. For further
assistance in determining the most
suitable service maintenance intervals for
your vehicle, please contact your
authorized GM Dealer.
Extreme service is for vehicles mainly
driven off-road in four-wheel drive or used
in farming, mining, forestry, or snow
plowing.
Additional Required Services—Severe
Service
Every 72 000 km (45,000 mi)
.Change automatic transmission fluid.
Every 120 000 km (75,000 mi)
.Change rear axle fluid, if equipped with
AWD. Do not directly power wash the
transfer case and/or front/rear axle
output seals. High pressure water can overcome the seals and contaminate the
transfer case fluid. Contaminated fluid will
decrease the life of the transfer case and/
or axles and should be replaced.
Owner Checks and Services
Every Five Years
.Replace brake fluid.
Every Seven Years
.Replace Air Conditioning Desiccant and
perform air conditioning system
maintenance every seven years. This
service requires replacement of the
desiccant to help the longevity and
efficient operation of the air conditioning
system. This service can be complex. See
your dealer.
Multi-Point Vehicle
Inspection (MPVI)
A Multi Point Vehicle Inspection (MPVI)
completed by a GM dealer technician is a
maintenance assessment of your vehicle.
The benefit of the MPVI is to identify and
inform the customer of service items that
require immediate attention and those that
may require attention in the future. The technician will perform the following
checks on your vehicle. For a complete list
of checks, inspections, and services, see your
dealer.
Some items may not apply to your vehicle
and/or region.
Diagnostics
.OnStar active, if equipped
.Service history/recall check
Engine Oil and Filter
.Engine oil
.Oil life monitor
‐
Reset oil life monitor
Exterior Lights
.Visual inspection
Windshield and Wipers
.Visual inspection
Battery
.Battery visual inspection
.Battery test results
.Battery cables and connections

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
Customer Information 355
Services Provided
.Emergency Fuel Delivery:Delivery of
enough fuel for the vehicle to get to the
nearest service station.
.Lock-Out Service: Service to unlock the
vehicle if you are locked out. A remote
unlock may be available if you have
OnStar. For security reasons, the driver
must present identification before this
service is given.
.Emergency Tow from a Public Road or
Highway: Tow to the nearest GMC dealer
for warranty service, or if the vehicle was
in a crash and cannot be driven.
Assistance is not given when the vehicle
is stuck in the sand, mud, or snow.
.Flat Tire Change: Service to change a flat
tire with the spare tire. The spare tire,
if equipped, must be in good condition
and properly inflated. It is the owner's
responsibility for the repair or
replacement of the tire if it is not covered
by the warranty.
.Battery Jump Start: Service to jump start
a dead battery.
.Trip Interruption Benefits and Assistance:
If your trip is interrupted due to a
warranty event, incidental expenses may
be reimbursed within the Powertrain warranty period. Items considered are
reasonable and customary hotel, meals,
rental car, or a vehicle being delivered
back to the customer, up to 500 miles.
Services Not Included in Roadside
Assistance
.Impound towing caused by violation of
any laws
.Legal fines
.Mounting, dismounting, or changing of
snow tires, chains, or other traction
devices
Service is not provided if a vehicle is in an
area that is not accessible to the service
vehicle or is not a regularly traveled or
maintained public road, which includes ice
and winter roads. Off-road use is not
covered.
Services Specific to Canadian-Purchased
Vehicles
.Fuel Delivery: Reimbursement is up to 7 L.
Propane and other fuels are not provided
through this service.
.Lock-Out Service: Vehicle registration is
required.
.Trip Interruption Benefits and Assistance:
Must be over 150 km from where your
trip was started to qualify.
Pre-authorization, original detailed
receipts, and a copy of the repair orders
are required. Once authorization has been
received, the Roadside Assistance advisor
will help to make arrangements and
explain how to receive payment.
.Alternative Service: If assistance cannot
be provided right away, the Roadside
Assistance advisor may give permission to
get local emergency road service. You will
receive payment, up to $100, after
sending the original receipt to Roadside
Assistance. Mechanical failures may be
covered, however any cost for parts and
labor for repairs not covered by the
warranty are the owner’s responsibility.
Scheduling Service Appointments
When the vehicle requires warranty service,
contact your dealer and request an
appointment. By scheduling a service
appointment and advising the service
consultant of your transportation needs,
your dealer can help minimize your
inconvenience.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
OnStar 363
OnStar
OnStar Overview
OnStar Overview . . . . . . . . . . . . . . . . . . . . . . 363
OnStar Services
Emergency . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
Security . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 364
OnStar Additional Information
OnStar Additional Information . . . . . . . . . 365
OnStar Overview
=Voice Command Button
QBlue OnStar Button
>Red Emergency Button
This vehicle may be equipped with a
comprehensive, in-vehicle system that can
connect to an OnStar Advisor for Emergency,
Security, Navigation, Connections, and
Diagnostics Services. OnStar services may
require a paid service plan and data plan.
OnStar requires the vehicle battery and
electrical system, cellular service, and GPS
satellite signals to be available and
operating. OnStar acts as a link to existing
emergency service providers. OnStar may
collect information about you and your
vehicle, including location information. See
OnStar User Terms, Privacy Statement, and
Software Terms for more details including
system limitations at www.onstar.com (U.S.)
or www.onstar.ca (Canada). The OnStar system status light is next to
the OnStar buttons. If the status light is:
.Solid Green: System is ready.
.Flashing Green: On a call.
.Red: Indicates a problem.
.Off: System is off. PressQtwice to
speak with an OnStar Advisor.
Press
Qor call 1-888-4ONSTAR
(1-888-466-7827) to speak to an Advisor.
Functionality of the Voice Command button
may vary by vehicle and region.
Press
=to:
.Open the OnStar app on the infotainment
display. If equipped, the infotainment
system has OnStar controls in the
embedded OnStar app on the Home Page.
Most OnStar functions that can be
performed with the buttons can be done
using the app. To open the app, touch the
OnStar icon on the Home Page. App
updates require a corresponding service
plan. Features vary by region and model.
Features are subject to change. For more
information, see my.gmc.com/learn or
press
Q.

GMC Acadia/Acadia Denali Owner Manual (GMNA-Localizing-U.S./Canada/
Mexico-16402009) - 2023 - CRC - 3/28/22
364 OnStar
Or
.Give OnStar Turn-by-Turn Navigation voice
commands.
.Obtain and customize the Wi-Fi hotspot
name or SSID and password, if equipped.
Press
Qto connect to an Advisor to:
.Verify account information or update
contact information.
.Get driving directions.
.Receive a Diagnostic check of the vehicle's
key operating systems.
.Receive Roadside Assistance.
.Manage Wi-Fi Settings, if equipped.
Press
>to get a priority connection to an
OnStar Advisor available 24/7 to:
.Get help for an emergency.
.Be a Good Samaritan or respond to an
AMBER Alert.
.Get assistance in severe weather or other
crisis situations and find evacuation
routes.
OnStar Services
Emergency
Emergency Services require an active safety
and security plan. With Automatic Crash
Response, built-in sensors can automatically
alert a specially trained OnStar Advisor who
is immediately connected in to the vehicle
to help.
Press
>for a priority connection to an
OnStar Advisor who can contact emergency
service providers, direct them to your exact
location, and relay important information.
With OnStar Crisis Assist, specially trained
Advisors are available 24 hours a day, 7 days
a week, to provide a central point of
contact, assistance, and information during a
crisis.
With Roadside Assistance, Advisors can
locate a nearby service provider to help with
a flat tire, a battery jump, or an empty
gas tank.
Security
If equipped, OnStar provides these services:
.With Stolen Vehicle Assistance, OnStar
Advisors can use GPS to pinpoint the
vehicle and help authorities quickly
recover it.
.With Remote Ignition Block, if equipped,
OnStar can block the vehicle from being
restarted.
.With Stolen Vehicle Slowdown,
if equipped, OnStar can work with law
enforcement to gradually slow the
vehicle down.
Theft Alarm Notification
If equipped, if the doors are locked and the
vehicle alarm sounds, a notification by text,
e-mail, or phone call will be sent. If the
vehicle is stolen, an OnStar Advisor can work
with authorities to recover the vehicle.