
SECURITY – FREQUENTLY ASKEDQUESTIONS
What should I do if there is apotential alarm problem with myvehicle?
•Take all remote controls to anauthorized dealer if there is a potentialalarm problem with your vehicle.
What should I do if my vehicle isunable to start with a correctlycoded key?
•Have your vehicle checked as soon aspossible.
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EXTERIOR ZONE LIGHTINGSETTINGS
1.Press Features on the touchscreen.
2.Press Zone Lighting.
3.Press the settings menu in the upperright-hand corner.
4.Press a setting.
Enable Autolamp Override
This setting allows your vehicle to overridethe autolamps when using zone lighting.
When you access zone lighting for the firsttime, you can choose this setting. You canchange this setting at any time.
Include Reverse Lamps
This setting turns the reverse lamps onwhen you switch the rear lighting zone on.
Switch this setting off if you have a backupalarm installed to prevent the reverselamps from turning on and sounding thealarm when using zone lighting.
AUTOMATIC HIGH BEAM
CONTROL (IF EQUIPPED)
HOW DOES AUTOMATIC HIGHBEAM CONTROL WORK
Automatic high beam control turns thehigh beams on if it is dark enough and noother traffic is present. If it detects anapproaching vehicle’s headlamps or taillamps, or street lighting ahead, the systemturns the high beams off.
A camera sensor, centrally mountedbehind the windshield of your vehicle,continuously monitors conditions to turnthe high beams on and off.
Without automatic high beamcontrol.A
With automatic high beamcontrol.B
AUTOMATIC HIGH BEAMCONTROL PRECAUTIONS
WARNING: The system does notrelieve you of your responsibility to drivewith due care and attention. You mayneed to override the system if it does notturn the high beams on or off.
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WHAT IS REMOTE START
The system allows you to remotely startyour vehicle and to adjust the interiortemperature according to the settings thatyou chose.
REMOTE START
PRECAUTIONS
WARNING: Do not start the enginein a closed garage or in other enclosedareas. Exhaust fumes are toxic. Alwaysopen the garage door before you startthe engine. Failure to follow thisinstruction could result in personal injuryor death.
REMOTE START LIMITATIONS
Remote start does not work under thefollowing conditions:
•The alarm horn is sounding.
•The hood is open.
•The transmission is not in park (P).
•The ignition is on.
•The battery voltage is below theminimum operating voltage.
•Remote start is not enabled.
Note:Do not use remote start if the fuellevel is low.
ENABLING REMOTE START
1.Press Settings on the touchscreen.
2.Press Vehicle.
3.Press Remote Start Setup.
4.Switch Remote Start on or off.
Note:To remote start with FordPass, makesure that the modem is enabled. SeeConnecting FordPass to the Modem(page 548).
REMOTELY STARTING AND
STOPPING THE VEHICLE
Remotely Starting the Vehicle
Press the button on the remotecontrol.
Within three seconds, press thebutton on the remote control.
Within three seconds, press thebutton again.
Note:You can also use FordPass to startthe vehicle.
Note:The vehicle doors lock when yousuccessfully remote start your vehicle.
Note:The turn signal lamps flash twice.
Note:The parking lamps turn on when thevehicle is running.
Note:The horn sounds if the system failsto start.
Note:All other vehicle systems remain offwhen you have remotely started the vehicle.
Note:The vehicle remains secured whenyou have remotely started the vehicle. Avalid key must be inside your vehicle toswitch the ignition on and drive your vehicle.
Remotely Stopping the Vehicle
Press the button on the remotecontrol.
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Note:An audible alarm sounds and thesystem shuts down if it applies brakes foran extended period of time. This allows thebrakes to cool. The system functionsnormally again after the brakes cool.
Note:When towing with adaptive cruisecontrol, switch on Tow/Haul Mode andDiesel Engine Brake.
Note:Tow/Haul mode increases the timegaps and allows more distance for braking.
ADAPTIVE CRUISE CONTROL
LIMITATIONS
Sensor Limitations
WARNING: On rare occasions,detection issues can occur due to theroad infrastructures, for example bridges,tunnels and safety barriers. In thesecases, the system may brake late orunexpectedly. At all times, you areresponsible for controlling your vehicle,supervising the system and intervening,if required.
WARNING: If the systemmalfunctions, have your vehicle checkedas soon as possible.
WARNING: Large contrasts inoutside lighting can limit sensorperformance.
WARNING: The system only warnsof vehicles detected by the radar sensor.In some cases there may be no warningor a delayed warning. Apply the brakeswhen necessary. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: The system may notdetect stationary or slow movingvehicles below 6 mph (10 km/h).
WARNING: The system does notdetect pedestrians or objects in the road.
WARNING: The system does notdetect oncoming vehicles in the samelane.
WARNING: The system may notoperate properly if the sensor is blocked.Keep the windshield free fromobstruction.
WARNING: The sensor mayincorrectly track lane markings as otherstructures or objects. This can result ina false or missed warning.
Camera.1.
Radar sensor.2.
The camera is on the windshield behindthe interior mirror.
The radar sensor is in the lower grille.
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TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towingyour vehicle. Failure to follow thisinstruction could result in vehicle damagenot covered by the vehicle warranty.
Note:Make sure you properly secure yourvehicle to the tow vehicle.
Note:If you are unsure of the vehicle’sconfiguration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE - 4X4
WARNING: Do not disconnect thebattery when recreationally towing yourvehicle. This prevents the transfer casefrom shifting properly and could causethe vehicle to roll, even if thetransmission is in park (P).
WARNING: Placing the transfercase in its neutral position could causeyour vehicle to freely roll. Make sure youpress and hold the brake pedal and thevehicle is in a secure, safe position whenyou place the transfer case in its neutralposition.
Follow these guidelines if you have a needfor recreational towing. An example ofrecreational towing would be towing yourvehicle behind a motorhome. Theseguidelines are to make sure that you donot damage the transmission.
You can only tow your vehicle with allwheels on the ground by placing thetransfer case in its neutral position andengaging the recreational tow feature.Perform the following steps afterpositioning your vehicle behind the towvehicle and properly securing themtogether.
Note:Put your climate control system inrecirculated air mode to prevent exhaustfumes from entering your vehicle.
Note:Failure to put the transfer case in itsneutral position can damage vehiclecomponents.
Note: You can check the towing status atany time by opening the driver door orturning the ignition to the accessory or onposition.Neutral Tow Enabled LeaveTransmission in Neutral appears in theinstrument cluster display to confirm youcan recreationally tow your vehicle.
Note:If your vehicle has an anti-theftalarm, make sure you switch perimetersensing on when towing. See Setting theAlarm Security Level (page 104).
Switching Neutral Tow On
1.Place your vehicle in accessory modeby pressing the push button ignitionswitch once without pressing the brakepedal or by turning the ignition key tothe on position.
2.Press and hold the brake pedal.
3.Press the 2H button on the four-wheeldrive mode control.
4.Shift the transmission into neutral (N).
5.Using the instrument cluster controlson the steering wheel, select Settings.
6.Select Neutral Tow.
7.Press and hold the OK button until aconfirmation message appears in theinformation display.
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This introduces new features and providesupdates to the vehicle's software systems.Make sure to switch Automatic Updateson, set a recurring update schedule andconnect your vehicle to Wi-Fi. Updatescould take longer when not connected toWi-Fi or could not download at all. SeeConnecting the Vehicle to a Wi-FiNetwork (page 548).
Your vehicle may be able to receivedrivable software updates, non-drivablesoftware updates or both. Drivablesoftware updates happen during normalvehicle usage and require limited inputfrom you. You are notified on yourtouchscreen and connected device priorto a non-drivable update.
Most non-drivable updates complete inless than 30 minutes, although someupdates could take up to a few hours.
You are notified of vehicle software updatestatus on to the top left of touchscreen.You can also see the notifications in yourconnected device. See Software UpdateIndicators (page 583).
Vehicle Software UpdateRequirements
Non-drivable software updates do notinstall if any of the following occur:
•Your vehicle is running.
•Your vehicle is switched on.
•Your vehicle is not parked.
•The 12 V battery charge is too low.
•The hazard indicators are switched on.
•The alarm is sounding.
•The doors are open.
•The parking lamps are switched on.
•You are pressing the brake pedal.
•An emergency call is in process.
•Your vehicle is in limp home mode.
Vehicle Software UpdateLimitations
Once you begin a non-drivable softwareupdate, you cannot:
•Cancel the update.
•Enter your vehicle unless you have akey blade.
•You can open the doors using themechanical latch if child locks arenot on.
•Use the remote control to lock, unlockor start your vehicle.
•Drive your vehicle.
•Charge your vehicle.
•Charging resumes once the updatecompletes.
SOFTWARE UPDATE
SETTINGS
To access the Software Updates menu:
1.Press Settings on the touchscreen.
2.Press Software Updates.
You can do the following in the SoftwareUpdates menu:
•Switch Automatic Updates on and off.
•Schedule and install software updates.
•View software update details.
Press the button next to a menuoption for more information.
Switching Automatic Updates Onand Off
Your vehicle may come with AutomaticUpdates switched on. To make sure yourvehicle always has the latest software,which could include security or otherenhancements, we do not recommendswitching Automatic Updates off.
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For a complete listing of the accessoriesthat are available for your vehicle, pleasecontact your authorized dealer or visit theonline store web site:
Web Address (United States)
www.Accessories.Ford.com
Web Address (Canada)
www.Accessories.Ford.ca
We will repair or replace any properlyauthorized dealer-installed Ford OriginalAccessory found to be defective infactory-supplied materials or workmanshipduring the warranty period, as well as anycomponent damaged by the defectiveaccessories.
We will warrant your Ford OriginalAccessory through the warranty thatprovides the greatest benefit:
•24 months, unlimited mileage.
•The remainder of your new vehiclelimited warranty.
Contact an authorized dealer for detailsand a copy of the warranty.
Ford Licensed Accessories are theaccessory manufacturer's designs. Themanufacturer develops and thereforewarrants Ford Licensed Accessories, anddoes not design or test these accessoriesto Ford Motor Company engineeringrequirements. Contact an authorized Forddealer for the manufacturer’s limitedwarranty details, and request a copy of theFord Licensed Accessories product limitedwarranty from the accessory manufacturer.
For maximum vehicle performance, keepthe following information in mind whenadding accessories or equipment to yourvehicle:
•When adding accessories, equipment,passengers and luggage to yourvehicle, do not exceed the total weightcapacity of the vehicle or of the frontor rear axle (GVWR or GAWR asindicated on the Safety ComplianceCertification label). Ask an authorizeddealer for specific weight information.
•The Federal CommunicationsCommission (FCC) and CanadianRadio TelecommunicationsCommission (CRTC) regulate the useof mobile communications systemsthat are equipped with radiotransmitters, for example two-wayradios, telephones and theft alarms.Any such equipment installed in yourvehicle should comply with FederalCommunications Commission (FCC)and Canadian RadioTelecommunications Commission(CRTC) regulations and should beinstalled only by an authorized dealer.
•An authorized dealer needs to installmobile communications systems.Improper installation may harm theoperation of your vehicle, particularlyif the manufacturer did not design themobile communication systemspecifically for automotive use.
•If you or an authorized Ford dealer addany non-Ford electrical or electronicaccessories or components to yourvehicle, you may adversely affectbattery performance and durability. Inaddition, you may also adversely affectthe performance of other electricalsystems in the vehicle.
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Adjusting the Seatbelts DuringPregnancy......................................................53Adjusting the Sound Settings.................554Adjusting the Steering Wheel - VehiclesWith: Manual Adjustable SteeringColumn..........................................................109Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn..........................................................109Adjusting the Volume................................554Aid Mode..........................................................319How Does Aid Mode Work..............................319What Is Aid Mode...............................................319Airbag Precautions........................................59Airbags................................................................57Air ConditioningSee: Climate Control - Vehicles With:Automatic Temperature Control..............152See: Climate Control - Vehicles With: ManualTemperature Control....................................156Air Conditioning System Capacity andSpecification..............................................536Alert and Aid Mode......................................319How Does Alert and Aid Mode Work...........319What Is Alert and Aid Mode............................319Alert Mode.......................................................318Adjusting the Steering Wheel VibrationIntensity.............................................................319How Does Alert Mode Work...........................318What Is Alert Mode............................................318Alexa Built-In.................................................567Alexa Built-In Requirements....................567Alexa Built-In Settings...............................567AM/FM Radio................................................555AM/FM Radio Limitations..............................555Selecting a Radio Station...............................555Ambient Lighting...........................................127Adjusting Ambient Lighting.............................127Switching Ambient Lighting On andOff........................................................................127Anti-Lock Braking System........................249Anti-Lock Braking SystemLimitations......................................................249Anti-Theft Alarm System..........................103Arming the Anti-Theft Alarm System........104Disarming the Anti-Theft AlarmSystem..............................................................104
How Does the Anti-Theft Alarm SystemWork...................................................................103What Are the Inclination Sensors................104What Are the Interior Sensors.......................103What Is the Anti-Theft AlarmSystem...............................................................103What Is the Battery Backup Alarm..............104What Is the Perimeter Alarm.........................103Anti-Theft Alarm System Settings........104Setting the Alarm Security Level..................104Switching Ask on Exit On and Off................104What are the Alarm Security Levels...........104What Is Ask on Exit............................................104Appendices....................................................703Applying the Electric ParkingBrake..............................................................253Applying the Electric Parking Brake in anEmergency...................................................253App Precautions...........................................575App Requirements.......................................575Apps..................................................................575Audio System................................................553AM/FM Radio......................................................555Audio System – Troubleshooting................559Digital Radio........................................................556Satellite Radio.....................................................557Audio System Precautions.......................553Audio System – Troubleshooting.........559Audio System – InformationMessages.........................................................559Auto-Dimming Interior Mirror....................131Auto-Dimming Interior MirrorLimitations.........................................................131What Is the Auto-Dimming InteriorMirror....................................................................131Auto Hold.......................................................266Auto Hold Indicators..................................266Autolamps.......................................................118Autolamp Settings..............................................118What Are Autolamps.........................................118Autolock............................................................82Autolock Requirements.....................................82What Is Autolock..................................................82Automatically Releasing the ElectricParking Brake.............................................254Automatic Crash Shutoff..........................423Automatic Crash ShutoffPrecautions.....................................................423
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