ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside Assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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T type tires have some additionalinformation beyond those of Ptype tires. These differences aredescribed below:
A.T: Indicates a type of tire,designated by the Tire and RimAssociation, that is intended fortemporary service on cars, sportutility vehicles, minivans and lighttrucks.
B.145: Indicates the nominalwidth of the tire in millimetersfrom sidewall edge to sidewalledge. In general, the larger thenumber, the wider the tire.
C.80: Indicates the aspect ratiowhich gives the tire's ratio ofheight to width. Numbers of 70 orlower indicate a short sidewall.
D.D: Indicates a diagonal type tire.
R: Indicates a radial type tire.
E.16: Indicates the wheel or rimdiameter in inches. If you changeyour wheel size, you will have topurchase new tires to match thenew wheel diameter.
Location of the Tire Label
You will find a Tire Labelcontaining tire inflation pressureby tire size and other importantinformation located on the B-Pillaror the edge of the driver's door.See Load Carrying (page 218).
Inflating Your Tires
Safe operation of your vehiclerequires that your tires areproperly inflated. Remember thata tire can lose up to half of its airpressure without appearing flat.
Every day before you drive, checkyour tires. If one looks lower thanthe others, use a tire gauge tocheck pressure of all tires andadjust if required.
At least once a month and beforelong trips, inspect each tire andcheck the tire pressure with a tiregauge (including spare, ifequipped). Inflate all tires to theinflation pressure recommendedby us.
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How Temperature Affects Your TirePressure
The tire pressure monitoring systemmonitors tire pressure in each pneumatictire. While driving in a normal manner, atypical passenger tire inflation pressuremay increase about 2–4 psi (14–28 kPa)from a cold start situation. If the vehicle isstationary overnight with the outsidetemperature significantly lower than thedaytime temperature, the tire pressure maydecrease about 3 psi (21 kPa) for a drop of30°F (17°C) in ambient temperature. Thislower pressure value may be detected bythe tire pressure monitoring system asbeing significantly lower than therecommended inflation pressure andactivate the system warning light for lowtire pressure. If the low tire pressurewarning light is on, visually check each tireto verify that no tire is flat. If one or moretires are flat, repair as necessary. Checkthe air pressure in the road tires. If any tireis under-inflated, carefully drive the vehicleto the nearest location where air can beadded to the tires. Inflate all the tires tothe recommended inflation pressure.
CHANGING A ROAD WHEEL
WARNING: If the tire pressuremonitor sensor becomes damaged itmay not function.
If you get a flat tire when driving, do notheavily apply the brake. Instead, graduallydecrease your speed. Firmly hold thesteering wheel and slowly move to a safeplace on the side of the road.
Have a flat serviced by an authorizeddealer in order to prevent damage to thesystem sensors. See Tire PressureMonitoring System (page 309). Replacethe spare tire with a road tire as soon aspossible. During repairing or replacing ofthe flat tire, have the authorized dealerinspect the system sensor for damage.
Note:The use of tire sealant could damageyour tire pressure monitoring system andshould only be used in roadsideemergencies.
Note:The tire pressure monitoring systemindicator light illuminates when the sparetire is in use. To restore the full function ofthe monitoring system, all road wheels withtire pressure monitoring sensors must bemounted on this vehicle.
Dissimilar Spare Wheel and TireAssembly Information
WARNING: Failure to follow theseguidelines could result in an increasedrisk of loss of vehicle control, injury ordeath.
If you have a dissimilar spare wheel andtire, then it is intended for temporary useonly. This means that if you need to use it,you should replace it as soon as possiblewith a road wheel and tire assembly thatis the same size and type as the road tiresand wheels that were originally providedby Ford.
A dissimilar spare wheel and tire assemblyis defined as a spare wheel and tireassembly that is different in brand, size orappearance from the other road tires andwheels on your vehicle.
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2.Insert the jack handle into the guidehole. Turn counterclockwise until thewheel rests on the ground, and there isslack in the cable.
3.Pass the bracket and cable through thewheel opening.
Note:If the spare wheel is not the sametype and size as your vehicle road wheel,drive the shortest distance possible.
Note:Do not fit more than one spare wheelon your vehicle at any one time.
Note:The spare wheel has a label showingthe maximum driving speed. Drive withcaution and at no more than the permittedmaximum speed.
Note:The usage of a dissimilar spare wheelor tire at any one wheel location can leadto impairment of the handling, stability andbraking performance, comfort and noise.
Note:When driving with a spare tire, do notswitch on four-wheel drive mode unless youneed to get your vehicle unstuck.
Note:The spare wheel is underneath therear of the vehicle.
Note:Only two extensions are used tolower the rear wheel.
Jacking and Lifting Points
WARNING: Use only the specifiedjacking points. If you use other locations,you could damage the body, steering,suspension, engine, braking system orthe fuel lines.
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