2023 FORD RANGER USB

Possible Cause and ResolutionSymptom
–You might not be saying the name exactly as it appearson your device.
•Say the first and last name of the contact exactlyas it appears on your device. The system appliesphonetic pronunciation rules of the selectedlanguage to the names of contacts in the phone-book on your device. Select the name of thecontact on the touchscreen and use the Hear itoption to get an idea of how the system expectsyou to pronounce it.
The system does not under-stand certain names ofcontacts in the phonebookon my device.
–Device limitation.
•The system uses text-to-speech technology anduses a synthetically generated voice rather thanpre-recorded human voice.
The system voice promptsand the pronunciation ofsome words do not seem tobe very accurate.
USB and Bluetooth® Audio
Possible Cause and ResolutionSymptom
I cannot connect my device.–Device malfunction.
•Disconnect your device. Switch your device off andon to reset it and try again.
–Cable connection issue.
•Correctly connect the cable to your device and thevehicle USB port.
–Incompatible cable.
•Use the cable recommended by the manufacturerof your device.
396
2023 Ranger (TFG) Canada/United States of America, Vehicles Built From: 10-10-2022, enUSA, Edition date: 202208, First-PrintingSYNC™ 3 (If Equipped)

Possible Cause and ResolutionSymptom
–Incorrect device settings.
•Make sure that your device does not have an auto-install program or active security settings.
•Check that your device is not set only to charge.
–Device lock screen enabled.
•Unlock your device before connecting it.
The system does not recog-nize my device.–Device limitation.
•Do not leave your device in your vehicle during veryhot or very cold weather conditions.
–Cable connection issue.
•Correctly connect the cable to your device and thevehicle USB port.
–Incompatible cable.
•Use the cable recommended by the manufacturerof your device.
The system does not under-stand the name of a track orartist.
–Device limitation.Bluetooth® does not support voicecommands.
•Connect your device to a USB port.
•If you have an iOS device, press and hold the voicecontrol button on the steering wheel to use Siri toplay specific tracks.
I cannot stream audio frommy Bluetooth® device.–Incompatible device.
•Check the compatibility of your device on ourwebsite.
–Device not connected.
•Pair your device. See Phone (page 385).
–Media player not running.
•Start the media player on your device.
The system does not recog-nize the music on my device.–Missing or incorrect audio file metadata, for exampleartist, song title, album or genre.
•Repair the files on your device.
–Corrupt files.
•Repair the files on your device.
397
2023 Ranger (TFG) Canada/United States of America, Vehicles Built From: 10-10-2022, enUSA, Edition date: 202208, First-PrintingSYNC™ 3 (If Equipped)

Possible Cause and ResolutionSymptom
–Copyright-protected files.
•Use a device that contains files that are not copy-right protected.
–Unsupported file format.
•Repair or convert the files to a supported format.See Settings (page 393).
–Device indexing required.
•Re-index your device. See Settings (page 393).
–Device lock screen enabled.
•Unlock your device before connecting it.
Sometimes I cannot hear atrack playing on my device.–Device malfunction.
•Disconnect your device. Switch your device off andon to reset it and try again.
When I disconnect my iOSdevice the audio volume isset to maximum.
–Device limitation.
•Turn the volume down on your device.
If the system does not play the tracks on your USB devicein the correct order, the following information could help:The system does not playthe tracks on my USB drivein the correct order.–If you are selecting USB as the audio source when thesystem is still indexing, SYNC plays tracks sortedalphabetically by file name in the root directory.
–If you are selecting USB as the audio source after thesystem has finished indexing, SYNC plays all trackssorted alphabetically by the title in the ID3 tagregardless of where they are located. SYNC uses thefile name if the title in the ID3 tag does not exist.
–If you are selecting the option to play all tracks fromthe browsing menu, SYNC plays all tracks sortedalphabetically by the title in the ID3 tag regardless ofwhere they are located. SYNC uses the file name if thetitle in the ID3 tag does not exist.
–If you are selecting a track when using the exploredevice option, SYNC plays tracks sorted alphabeticallyby file name in the folder you have selected. SYNCthen plays all tracks in any subfolders in the folder youhave selected.
398
2023 Ranger (TFG) Canada/United States of America, Vehicles Built From: 10-10-2022, enUSA, Edition date: 202208, First-PrintingSYNC™ 3 (If Equipped)

Phone
Possible Cause and ResolutionSymptom
During a call, I can hearexcessive background noise.–Incorrect cell phone settings.
•Check and adjust the audio settings on your cellphone. Refer to your cell phone's user manual.
During a call, I can hear theother person but theycannot hear me.
–Cell phone malfunction.
•Switch your cell phone on and off, and vehicleBluetooth® on and off and try again.
–Cell phone microphone muted.
•Unmute your cell phone microphone.
–Privacy mode is enabled.
•Switch off privacy mode.
During a call, I cannot hearthe other person and theycannot hear me.
–System restart required.
•Switch the ignition off and open the door. Closethe door and lock the vehicle. Wait until thetouchscreen is off and any illuminated USB portsare not illuminated. Unlock the vehicle, switch theignition on and try again.
I cannot download a phone-book.–Incompatible cell phone.
•Check the compatibility of your cell phone on ourwebsite.
–Incorrect cell phone settings.
•Allow the system to retrieve contacts from yourcell phone. Refer to your cell phone's user manual.
–Incorrect system settings.
•Switch automatic phonebook download on. SeeSettings (page 393).
–Cell phone malfunction.
•Switch your cell phone off and on to reset it andtry again.
399
2023 Ranger (TFG) Canada/United States of America, Vehicles Built From: 10-10-2022, enUSA, Edition date: 202208, First-PrintingSYNC™ 3 (If Equipped)

Apps
Possible Cause and ResolutionSymptom
The system cannot find anyapps.–Incompatible device.
•You need an Android device with OS 4.3 or higheror an iOS device with iOS 8.0 or higher. Pair andconnect your Android device to find compatibleapps. Connect your iOS device to a USB port orpair and connect using Bluetooth®.
I have a compatible deviceand it is correctly connectedbut the system still cannotfind any apps.
–Compatible apps are not installed on your device.
•Download and install the latest version of the app.
–Compatible apps are not running on your device.
•Start the apps to allow the system to find themand make sure you sign in to any apps if required.
–Incorrect app settings.
•Check and adjust the app settings on your deviceand allow SYNC to access the app if required.
I have a compatible device,it is correctly connected andmy apps are running but thesystem still cannot find anyapps.
–Apps failed to fully close.
•Restart the apps and try again.
•If you have an Android device with apps that havean exit or quit option, use this and then restart theapps. Alternatively, use the force stop option in thesettings menu on your device.
•If you have an iOS device with iOS 8.0 or higher,tap the home button on your device twice and thenswipe the app upward to close it.
I have an Android devicethat is correctly connected,I have restarted my appsand they are running but thesystem still cannot findthem.
–An issue on some older versions of the Android oper-ating system could result in apps not being found.
•Switch Bluetooth® off and on again to force thesystem to reconnect to your device.
402
2023 Ranger (TFG) Canada/United States of America, Vehicles Built From: 10-10-2022, enUSA, Edition date: 202208, First-PrintingSYNC™ 3 (If Equipped)

Changing a Road Wheel............................313Changing the 12V Battery..........................275Changing the Engine Air Filter.................267Changing the Vehicle Wi-Fi HotspotName or Password...................................342Changing the Wiper Blades......................277Charging the 12V Battery...........................274Checking MyKey System Status................61Checking the Wiper Blades......................277Child Restraint and SeatbeltMaintenance.................................................39Child Restraint Positioning..........................31Child Safety......................................................20General Information............................................20Child Safety Locks..........................................32Cleaning Leather Seats.............................288Cleaning Products.......................................284Cleaning the Engine...................................286Cleaning the Exterior..................................285Cleaning the Instrument Panel andInstrument Cluster Lens........................288Cleaning the Interior...................................287Cleaning the Wheels..................................289Cleaning the Windows and WiperBlades...........................................................287Clearing All MyKeys........................................61Climate............................................................382Climate Control...............................................117Cold Weather Precautions.......................232Connected Vehicle.......................................337Connecting the Vehicle to a MobileNetwork............................................................337Connected Vehicle Data...............................16Connected Vehicle Limitations...............337Connected Vehicle Requirements.........337Connected Vehicle – Troubleshooting -Vehicles With: Modem............................338Connected Vehicle – Troubleshooting -Vehicles With: SYNC 3............................339Connecting a Bluetooth® Device -Vehicles With: AM/FM/USB/Bluetooth,Vehicles Without: SYNC........................348Connecting the Vehicle to a MobileNetwork........................................................337Connecting FordPass to the Modem..........337Enabling and Disabling the Modem............337What Is the Modem...........................................337
Connecting the Vehicle to a Wi-FiNetwork - Vehicles With: SYNC 3.......337Coolant CheckSee: Engine Coolant Check...........................269Crash and Breakdown Information........241Automatic Crash Shutoff.................................241Crash Sensors and Airbag Indicator.......48Creating a MyKey...........................................60Creating a Vehicle Wi-Fi Hotspot -Vehicles With: SYNC 3.............................341Creating a Vehicle Wi-Fi Hotspot -Vehicles Without: SYNC..........................341Cross Traffic Alert........................................209Cruise Control..................................................73Principle of Operation.......................................192Cruise controlSee: Using Cruise Control................................192Customer Assistance.................................242Customer Information...............................426
D
Data Privacy......................................................14Daytime Running Lamps.............................79Declaration of Conformity.......................456Digital Radio...................................................351Direction Indicators........................................81Doors and Locks.............................................64Driver Alert.....................................................200Driver and Passenger Airbags....................42Driving Aids....................................................200Driving Hints....................................................231Driving Through Water...............................233DRLSee: Daytime Running Lamps.........................79
E
Economical Driving......................................231Electromagnetic Compatibility..............428Electronic Locking Differential.................173Emergency Call Limitations........................51Emergency Call Requirements.................50Emergency Call System Data.....................17Emission Law..................................................157End User License Agreement...................431Engine Block Heater....................................146Engine Coolant Check...............................269
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2023 Ranger (TFG) Canada/United States of America, Vehicles Built From: 10-10-2022, enUSA, Edition date: 202208, First-PrintingIndex

Towing..............................................................224Traction Control.............................................178Principle of Operation.......................................178Trail Control Indicators...............................185Trail Control....................................................184Trail Control – Troubleshooting....................185Trail Control – Troubleshooting..............185Trail Control – InformationMessages..........................................................185Trailer Sway Control....................................225Transmission Code Designation............328Transmission...................................................161Transporting the Vehicle...........................238Type Approvals............................................456
U
Under Hood Overview...............................265Under Seat Storage......................................141Unique Driving Characteristics................148Universal Garage Door Opener...............134USB Port.........................................................354Using Adaptive Cruise Control................193Using a Slide-In Camper...........................223Using Cruise Control....................................192Using Four-Wheel Drive.............................165Using MyKey With Remote StartSystems..........................................................62Using Snow Chains....................................308Using Stability Control...............................180Using SYNC™ With Your MediaPlayer............................................................362Using SYNC™ With Your Phone............359Using Traction Control................................178Using Voice Recognition............................357Using Voice Recognition - VehiclesWithout: SYNC..........................................355Utilizing the Mediation/ArbitrationProgram (Canada Only)........................245
V
Vehicle Care...................................................284General Information.........................................284Vehicle Certification Label.......................328Vehicle Identification Number................327Vehicle Storage............................................289Vehicle Wi-Fi Hotspot.................................341
VentilationSee: Climate Control...........................................117VINSee: Vehicle Identification Number.............327Voice Control....................................................73
W
Warning Lamps and Indicators.................92Warranty Information................................426Washer Fluid Check.....................................277WashersSee: Cleaning the Exterior..............................285See: Wipers and Washers..................................75Waxing.............................................................286What Is 911 Assist...........................................50What Is a Connected Vehicle...................337What is the Rear Occupant AlertSystem...........................................................132What Is Trail Control...................................184Wheel NutsSee: Changing a Road Wheel.........................313Wheels and Tires.........................................292General Information.........................................292Technical Specifications.................................324Wi FiSee: Changing the Vehicle Wi-Fi HotspotName or Password.......................................342See: Connecting the Vehicle to a Wi-FiNetwork - Vehicles With: SYNC 3...........337See: Creating a Vehicle Wi-Fi Hotspot -Vehicles With: SYNC 3.................................341See: Creating a Vehicle Wi-Fi Hotspot -Vehicles Without: SYNC..............................341See: Vehicle Wi-Fi Hotspot.............................341Windows and Mirrors....................................83Windshield Washers......................................76Windshield Wipers.........................................75Wiper BladesSee: Checking the Wiper Blades...................277Wipers and Washers.....................................75
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2023 Ranger (TFG) Canada/United States of America, Vehicles Built From: 10-10-2022, enUSA, Edition date: 202208, First-PrintingIndex