CLEANING THE WINDOWS AND
WIPER BLADES
Car wash chemicals and environmentalfallout can result in windshield and wiperblade contamination. Dirty windshield andwipers will result in poor windshield wiperoperation. Keep the windshield and wiperblades clean to maintain windshield wiperperformance.
To clean the windshield and wiper blades:
•Clean the windshield with anon-abrasive glass cleaner. Whencleaning the interior of the windshield,avoid getting any glass cleaner on theinstrument panel or door panels. Wipeany glass cleaner off these surfacesimmediately.
•For windshields contaminated withtree sap, chemicals, wax or bugs, cleanthe entire windshield using steel wool(no greater than 0000 grade) in acircular motion and rinse with water.
•Clean the wiper blades with isopropylrubbing alcohol or windshield washerconcentrate.
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.The vehicle warranty does not coverdamage caused to the heated rear windowgrid lines.
CLEANING THE INTERIOR
WARNING: Do not use cleaningsolvents, bleach or dye on the vehicle'sseatbelts, as these actions may weakenthe belt webbing.
WARNING: On vehicles equippedwith seat-mounted airbags, do not usechemical solvents or strong detergents.Such products could contaminate theside airbag system and affectperformance of the side airbag in a crash.
For fabric, carpets, cloth seats and seatsequipped with side airbags:
•Remove dust and loose dirt with avacuum cleaner.
•Remove light stains and soil withMotorcraft Professional StrengthCarpet & Upholstery Cleaner.
•If grease or tar is present on thematerial, spot-clean the area first withMotorcraft Spot and Stain Remover. InCanada, use Motorcraft Multi-PurposeCleaner.
•If a ring forms on the fabric after spotcleaning, clean the entire areaimmediately (but do not oversaturate)or the ring will set.
•Do not use household cleaningproducts or glass cleaners, which canstain and discolor the fabric and affectthe flame retardant abilities of the seatmaterials.
Mirrors
Do not clean the housing or glass of anymirror with harsh abrasives, fuel or otherpetroleum or ammonia-based cleaningproducts.
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CLEANING THE INSTRUMENT
PANEL AND INSTRUMENT
CLUSTER LENS
WARNING: Do not use chemicalsolvents or strong detergents whencleaning the steering wheel orinstrument panel to avoid contaminationof the airbag system.
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces. See Cleaning Leather Seats(page 297).
Clean the instrument panel and clusterlens with a clean, damp and soft cloth,then use a clean, dry and soft cloth to drythese areas.
•Avoid cleaners or polishes that increasethe gloss of the upper portion of theinstrument panel. The dull finish in thisarea helps protect you fromundesirable windshield reflection.
•Do not use any household cleaningproducts or glass cleaners as thesemay damage the finish of theinstrument panel, interior trim andcluster lens.
•Wash or wipe your hands clean if youhave been in contact with certainproducts such as insect repellent andsuntan lotion to avoid possible damageto the interior painted surfaces.
•Do not allow air fresheners and handsanitizers to spill onto interior surfaces.If a spill occurs, wipe off immediately.Your warranty may not cover thesedamages.
If a staining liquid like coffee or juice hasbeen spilled on the instrument panel or oninterior trim surfaces:
1.Wipe up spilled liquid using a clean,soft cloth as quickly as possible.
2.Use Motorcraft Premium Leather andVinyl Cleaner or a commerciallyavailable leather cleaning product forautomotive interiors. Test any cleaneror stain remover on an inconspicuousarea.
3.Alternatively, wipe the surface with aclean, soft cloth and a mild soap andwater solution. Dry the area with aclean, soft cloth.
4.If necessary, apply more soap andwater solution or cleaning product toa clean, soft cloth and press it onto thesoiled area. Allow this to set at roomtemperature for 30 minutes.
5.Remove the soaked cloth, then with aclean, damp cloth, use a rubbingmotion for 60 seconds on the soiledarea.
6.Dry the area with a clean, soft cloth.
CLEANING LEATHER SEATS (IF
EQUIPPED)
Note:Follow the same procedure ascleaning leather seats for cleaning leatherinstrument panels and leather interior trimsurfaces.
For routine cleaning, wipe the surface witha soft, damp cloth and a mild soap andwater solution. Dry the area with a clean,soft cloth.
For cleaning and removing stains such asdye transfer, use Motorcraft PremiumLeather and Vinyl Cleaner or acommercially available leather cleaningproduct for automotive interiors.
Note:Test any cleaner or stain remover onan inconspicuous area.
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If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the fuel pump shut-off, yourvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth®-enabled phone.
See Supplementary Restraints System(page 48). Important information aboutairbag deployment is in this chapter.
See Roadside Emergencies (page 233).Important information about the fuel pumpshut-off is in this chapter.
Setting 911 Assist On or Off
Press the Settings button then select:
Action and DescriptionMenuItem
Select the desired option, onor off.911 Assist
To make sure that 911 Assist worksproperly:
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
•A connected Bluetooth® enabledphone must have adequate networkcoverage, battery power and signalstrength.
•The vehicle must have battery powerand be located in the U.S., Canada orin a territory in which 911 is theemergency number.
In the Event of a Crash
Not all crashes deploy an airbag or activatethe fuel pump shut-off (the triggers for 911Assist). If a connected cell phone sustainsdamage or loses its connection to SYNCduring a crash, SYNC searches for and triesto connect to a previously paired cellphone; SYNC then attempts to call theemergency services.
Before making the call:
•SYNC provides a short window of time(about 10 seconds) to cancel the call.If you fail to cancel the call, SYNCattempts to dial 911.
•SYNC says the following, or a similarmessage: "SYNC will attempt to call911, to cancel the call, press Cancel onyour screen or press and hold thephone button on your steering wheel".
If you do not cancel the call, and SYNCmakes a successful call, a pre-recordedmessage plays for the 911 operator, andthen the occupant(s) in your vehicle areable to talk with the operator. Be preparedto provide your name, phone number andlocation immediately, because not all 911systems are capable of receiving thisinformation electronically.
911 Assist May Not Work If
•Your cellular phone or 911 Assisthardware sustains damage in a crash.
•The vehicle's battery or the SYNCsystem has no power.
•The phone(s) thrown from your vehicleare the ones paired and connected tothe system.
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911 Assist Privacy Notice
When you switch on 911 Assist, it maydisclose to emergency services that yourvehicle has been in a crash involving thedeployment of an airbag or activation ofthe fuel pump shut-off. Certain versions orupdates to 911 Assist may also be capableof electronically or verbally disclosing to911 operators your vehicle location or otherdetails about your vehicle or crash to assist911 operators to provide the mostappropriate emergency services. If you donot want to disclose this information, donot switch the feature on.
SYNC Mobile Apps
The system enables voice and steeringwheel control of SYNC AppLink enabledsmartphone apps. When an app is runningthrough AppLink, you can control mainfeatures of the app through voicecommands and steering wheel controls.
Note:You must pair and connect yoursmartphone to SYNC to access AppLink.
Note:Android users need to connect thephone to SYNC using Bluetooth®.
Note:For information on available apps,supported smartphone devices andtroubleshooting tips please visit the Fordwebsite.
Note:Availability of SYNC AppLink enabledApps will vary by region.
Note:Make sure you have an active accountfor the app that you have downloaded.Some apps work automatically with nosetup. Other apps want you to configureyour personal settings and personalize yourexperience by creating stations or favorites.We recommend you do this at home oroutside of your vehicle.
To Access Using the SYNC Menu
Press the Mobile Apps button to accessthe menu on-screen. Then select:
Action and DescriptionMenuItem
Scroll through the list ofavailable applications andselect a particular app.
FindMobileApps
Note:If you cannot find a compatible SYNCAppLink app, make sure the required app isrunning on the mobile device.
To Access Using Voice Commands
Press the voice button, then when prompted say:
Action and DescriptionVoice Command
Say the name of the application after the tone.The app should start. When an app is running through SYNC, youcan press the voice button and speak commands specific to theapp, for example "Play Playlist Road Trip".
Mobile Applications
SYNC lists all of the currently available mobile apps.List Applications
Searches your connected mobile device for SYNC-compatiblemobile apps.Find Applications
Use this command to discover the available voice commands.Help
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Replacing a Lost Key or RemoteControl.............................................................62Replacing the Cabin Air Filter...................132Reporting Safety Defects (CanadaOnly)..............................................................244Reporting Safety Defects (U.S.Only)..............................................................244Reprogramming the Garage DoorOpener...........................................................143Resuming the Set Speed...........................185Roadside Assistance..................................233Roadside Emergencies..............................233Running-InSee: Breaking-In.................................................230Running Out of Fuel.....................................153
S
Safety Canopy™ - Coupe...........................54Safety Precautions.......................................152Satellite Radio...............................................379Scheduled Maintenance..........................449Seatbelt Extensions......................................46Seatbelt Reminder........................................44Seatbelts...........................................................40Principle of Operation........................................40Seatbelt Warning Lamp and IndicatorChime..............................................................43Seats..................................................................133Security...............................................................73Settings............................................................431Setting the Cruise Control Speed..........184Side Airbags.....................................................53Sitting in the Correct Position..................133Snow ChainsSee: Using Snow Chains.................................325Spare WheelSee: Changing a Road Wheel.......................330Special Notices...............................................20Special Operating Conditions ScheduledMaintenance..............................................455Speed ControlSee: Cruise Control............................................184Stability Control.............................................175Principle of Operation.......................................175Starting a Gasoline Engine........................147Starting and Stopping the Engine.........146General Information..........................................146
Steering...........................................................202Steering Wheel Lock....................................147Steering Wheel................................................75Storage Compartments.............................145Sun Visors.........................................................88Supplementary Restraints System.........48Principle of Operation........................................48Suspension Specifications - Mach1.........................................................................341Switching Automatic High Beam ControlOn and Off.....................................................84Switching Cruise Control On andOff...................................................................184Switching the Heated Steering WheelOn and Off......................................................77Symbols Glossary...........................................12SYNC™ 3.......................................................400General Information........................................400SYNC™ 3 Troubleshooting......................433SYNC™ Applications andServices........................................................387SYNC™...........................................................383General Information.........................................383SYNC™ Troubleshooting..........................391
T
Technical SpecificationsSee: Capacities and Specifications.............337The Better Business Bureau (BBB) AutoLine Program (U.S. Only)........................241Tire Care..........................................................307Tire Inflation When PuncturedSee: Tire Sealant and Inflator Kit.................301Tire Pressure Monitoring System...........326Tire Repair KitSee: Tire Sealant and Inflator Kit.................301Tire Sealant and Inflator Kit.....................301TiresSee: Wheels and Tires......................................301Towing a Trailer - Mach 1............................219Towing a Trailer.............................................219Towing the Vehicle on FourWheels...........................................................227Towing..............................................................219Track Use - Mach 1.......................................278Track Use........................................................285
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