TOWING YOUR VEHICLE
PRECAUTIONS
Use the following guidelines when towingyour vehicle. Failure to follow thisinstruction could result in vehicle damagenot covered by the vehicle warranty.
Note:Make sure you properly secure yourvehicle to the tow vehicle.
Note:If you are unsure of the vehicle’sconfiguration, contact an authorized dealer.
RECREATIONALLY TOWING
YOUR VEHICLE
You cannot recreational tow your vehiclewith all wheels on the ground becausevehicle or electric drive motor damagecould occur. You must recreational towyour vehicle with all four wheels off theground, such as when using a car-haulingtrailer. Otherwise, you cannot recreationaltow your vehicle.
EMERGENCY TOWING
If your vehicle becomes inoperable withoutaccess to wheel dollies or a vehicletransport trailer, it can be flat-towed withall wheels on the ground, regardless of thedrivetrain, under the following conditions:
•Your vehicle is facing forward fortowing in a forward direction.
•You switch Emergency Tow on.
•Maximum speed is 35 mph (55 km/h).
•Maximum distance is 50 mi (80 km).
Switching Emergency Tow On
1.Properly secure your vehicle to the towvehicle.
2.Switch your vehicle on to accessorymode. See Starting and PoweringOff (page 164).
3.Apply the parking brake.
4.
Press the button on thetouchscreen.
5.Press Vehicle.
6.Press and hold Emergency Tow until aconfirmation message appears on thetouchscreen.
7.Press and hold the brake pedal.
8.Shift into neutral (N).
Note:A confirmation message appears inthe instrument cluster display.
9.Release the parking brake.
10.Switch your vehicle off.
Switching Emergency Tow Off
1.Switch your vehicle on.
2.Press and hold the brake pedal.
3.Shift into park (P). A message displaysin the instrument cluster display andpark (P) displays in the instrumentcluster display and on the shifter.
312
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTowing Your VehicleE386797
TOWING YOUR VEHICLE – TROUBLESHOOTING
TOWING YOUR VEHICLE – INFORMATION MESSAGES
DescriptionMessage
Displays to remind you to release the parking brake to emer-gency tow your vehicle.Neutral Tow RemovePark Brake for Towing
Displays when emergency tow is off.Neutral Tow Disengaged
Displays to remind you to switch off the vehicle to emergencytow your vehicle.Neutral Tow EngagedTurn Ignition Off forTowing
Displays to remind you that emergency towing is active. Toexit emergency towing, shift to park (P).Neutral tow engagedDepress Brake and SelectPark to Exit Neutral Tow
Note:You cannot recreationally tow your vehicle. You can only emergency tow your vehicle.
313
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTowing Your Vehicle
Protected ComponentRatingItem
Not used.—9
Not used.—10
Powertrain control module.15 A11
Not used.—12
A/C electric compressor.15 A13Active grille shutter.Powertrain control moduleheater cooling pump.Powertrain control moduleheater shut off valve.
Secondary drive unit trans-mission oil pump (GT).15 A14
Not used.—15
Battery charge controlmodule.10 A16
Not used.—17
Powertrain control module.10 A18
Brake system controlmodule.10 A19
Charge port status indicator.5 A20
Frunk actuator relay coil.5 A21
Amplifier.20 A22
Rear driver side electronicdoor.20 A23
Not used.—24
Left-hand enhanced head-lamps.25 A25
Right-hand enhanced head-lamps.25 A26
Keep alive power.5 A27
Frunk actuator relay coil.5 A28
316
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMFuses
Protected ComponentRatingItem
DC/DC converter.5 A29
Not used.—30
Electronic power assiststeering.5 A31
Body control module.30 A32
Advanced driver assistancesystem.20 A33
Headlamp control module.10 A34
Heated steering wheel.15 A35
Primary hybrid powertraincontrol module.10 A36
Auxiliary power distributionbox.Secondary hybrid power-train control module.
Horn.20 A37
Blower motor.40 A38
Not used.—39
Not used.—40
Amplifier.20 A41
Driver power seat.30 A42
Anti-lock brake systemvalves.40 A43
Auxiliary power distributionbox.60 A44
Passenger power seat.30 A45
Not used.—46
Not used.—47
Not used.—48
Anti-lock brake systempump.60 A49
317
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMFuses
Motor electronic coolant reservoir. See Checking the Coolant (page 326).A
Battery coolant reservoir. See Checking the Coolant (page 326).B
Brake fluid reservoir. See Checking the Brake Fluid (page 197).C
Under hood fuse box. See Under Hood Fuse Box (page 314).D
Windshield washer fluid reservoir. See Adding Washer Fluid (page 110).E
Note:Some of these components areunderneath the luggage compartment coverand cannot be seen unless the cover isremoved. See Installing and Removingthe Luggage Compartment Cover (page297).
CHECKING THE COOLANT
WARNING: Do not remove thecoolant reservoir cap when the vehicleis on or the cooling system is hot. Wait10 minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
WARNING: Do not put coolant inthe windshield washer reservoir. Ifsprayed on the windshield, coolant couldmake it difficult to see through thewindshield.
WARNING: Do not add coolantfurther than the MAX mark.
Note: Coolant expands when it is hot. Thelevel may extend beyond the MAX mark.
Your vehicle has a battery cooling systemand a motor electrical cooling system. SeeUnder Hood Overview (page 325). Theluggage compartment covers need to beremoved in order to access the reservoirs.See Installing and Removing theLuggage Compartment Cover (page 297).
When the electric motor is cold, check theconcentration and level of the coolant atthe intervals listed in the scheduledmaintenance information. See ScheduledMaintenance (page 410).
Maintain coolant concentration within48% to 50%, which equates to a freezepoint between -29–-35°F (-34–-37°C).Check coolant concentration using arefractometer. We do not recommend theuse of hydrometers or coolant test stripsfor measuring coolant concentration.
Adding Coolant
It is very important to use predilutedcoolant approved to the correctspecification in order to avoid plugging thesmall passageways in the electric motorcooling system. See Cooling SystemCapacity and Specification (page 366).
Do not mix different colors or types ofcoolant in your vehicle. Mixing of coolantsor using an incorrect coolant may harm theelectric motor or cooling systemcomponents and may cause damage thatthe vehicle warranty may not cover.
Note:Automotive fluids are notinterchangeable.
Note:Do not use stop leak pellets, coolingsystem sealants, or non-specified additivesas they can cause damage to the electricmotor cooling or heating systems.
326
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMMaintenance
12V BATTERY – INFORMATION MESSAGES
ActionMessage
Your vehicle has a 12 volt battery problem.We recommend having the battery systemchecked by an authorized EV dealer.
12V Battery Fault Service Soon
The electric vehicle range is reduced dueto the park and/or hazard lamps on whileyour vehicle was off.
Electric Range Reduced due to Park/HazardLamps On While Vehicle Off
Your vehicle has an electrical drain withinthe vehicle. Please check for any after-market devices that could be draining thebattery. If none are found, please have yourvehicle serviced by an authorized EV dealer.
Electrical System Drain Service Required
ADJUSTING THE HEADLAMPS
Vertical Aim Adjustment
The headlamps on your vehicle areproperly aimed at the assembly plant. Ifyour vehicle has been in an accident, havethe alignment of your headlamps checkedby an authorized dealer.
Headlamp Aiming Target
8 feet (2.4 meters)A
Center height of lamp to groundB
25 feet (7.6 meters)C
Horizontal reference lineD
Vertical Aim Adjustment
1.Park your vehicle on a level surfaceapproximately 25 ft (7.6 m) away froma vertical wall or screen.
2.Apply the parking brake.
3.Measure the height from the center ofyour headlamp to the ground.
Note:There may be an identifying mark onthe lens to help you locate the center of theheadlamp low beam light.
4.Mark a horizontal reference line on thewall or screen that is a minimum of 8 ft(2.4 m) long.
5.Switch the low beam headlamps onand open the hood.
329
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMMaintenanceE142592
Do not wipe lamps when they are dry.
CLEANING WINDOWS AND WIPERBLADES
To clean the windshield and wiper blades:
•Clean the windshield with anon-abrasive glass cleaner.
Note:When cleaning the interior of thewindshield, avoid getting any glass cleaneron the instrument panel or door panels.Wipe any glass cleaner off these surfacesimmediately.
•Clean the wiper blades with washerfluid or water applied with a softsponge or cloth.
Note: Do not use razor blades or othersharp objects to clean or remove decalsfrom the inside of the heated rear window.This can cause damage not covered by thevehicle Warranty.
CLEANING CHROME, ALUMINIUMOR STAINLESS STEEL
We recommend that you only use a carshampoo, a soft cloth and water onbumpers and other chrome, aluminium orstainless steel parts.
Note:For additional information andassistance, we recommend that you contactan authorized dealer.
Note:Rinse the area well after cleaning.
Note:Do not use abrasive materials, forexample steel wool or plastic pads, as theycan scratch these surfaces.
Note:Do not use chrome cleaner, metalcleaner or polish on wheels or wheel covers.
CLEANING WHEELS
Only use a recommended wheel and tirecleaner to clean the wheels weekly. Foradditional information and assistance, werecommend that you contact anauthorized dealer.
1.Use a sponge to remove heavydeposits of dirt and brake dust.
2.Rinse well after cleaning.
Note:Do not apply a cleaning chemical towarm or hot wheel rims and covers.
If you intend on parking your vehicle for anextended period after cleaning the wheelswith a wheel cleaner, drive your vehicle fora few minutes before parking your vehicle.This reduces the risk of corrosion of thebrake discs, brake pads and linings.
Do not clean the wheels when they are hot.
Note: Some car washes could damagewheel rims and covers.
Note: Using non-recommended cleaners,harsh cleaning products, chrome wheelcleaners or abrasive materials coulddamage wheel rims and covers.
CLEANING STRIPES ORGRAPHICS
It is recommended to wash your vehicle byhand however, pressure washing may beused under the following conditions:
•Use a spray with a 40° wide sprayangle pattern.
•Keep the nozzle at a 12 in (305 mm)distance and 90° angle to yourvehicle's surface.
•Do not use water pressure higher than1,450 psi (10,000 kPa).
•Do not use water hotter than 167°F(75°C).
332
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMVehicle Care
PREPARING YOUR VEHICLE
FOR STORAGE
If you plan on storing your vehicle for 30days or more, read the followingmaintenance recommendations to makesure your vehicle stays in good operatingcondition.
We engineer and test all vehicles and theircomponents for reliable, regular driving.Under various conditions, long-termstorage may lead to degradedperformance or failure unless you usespecific precautions to preserve vehiclecomponents.
General
•Store all vehicles in a dry, ventilatedplace.
•Protect from sunlight, if possible.
•If vehicles are stored outside, theyrequire regular maintenance to protectagainst rust and damage.
Body
•Wash your vehicle thoroughly toremove dirt, grease, oil, tar or mud fromexterior surfaces, rear-wheel housingand the underside of front fenders.
•Periodically wash your vehicle if it isstored in exposed locations.
•Touch-up exposed or primed metal toprevent rust.
•Cover chrome and stainless steel partswith a thick coat of auto wax to preventdiscoloration. Re-wax as necessarywhen you wash your vehicle.
•Lubricate all hood, door and luggagecompartment hinges and latches witha light grade oil.
•Cover interior trim to prevent fading.
•Keep all rubber parts free from oil andsolvents.
Cooling system
•Protect against freezing temperatures.
•When removing your vehicle fromstorage, check coolant fluid level.Confirm that there are no coolingsystem leaks and that fluid is at therecommended level.
Battery Systems
We recommend the following actions foryour vehicle:
•When storing your vehicle for greaterthan 30 days the state of chargeshould be approximately 50%.Additionally, we recommenddisconnecting the 12v battery whichwill reduce system loads on the HVbattery.
Note:Make sure the vehicle has beenswitched off and doors closed for at leastfive minutes before disconnecting the 12 voltbattery.
Brakes
•Make sure the brakes and parking brakerelease fully.
Tires
•Maintain recommended air pressure.
Miscellaneous
•Make sure all linkages, cables, leversand pins under your vehicle are coveredwith grease to prevent rust.
•Move vehicles at least 25 ft (7.5 m)every 15 days to lubricate working partsand prevent corrosion.
337
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMStoring Your Vehicle