2023 FORD MUSTANG MACH E ECU

Why can I not see a network Iexpect to see in the list of availablenetworks?
•The network is hidden. Make thenetwork visible and try again, ormanually add a network in the Wi-Fisettings menu.
•Some network security types are notsupported, for example WEP.
Why do software downloads taketoo long?
•The network signal is weak. Move yourvehicle closer to the Wi-Fi router or toa place where the network signal is notobstructed.
•Wi-Fi network is in high demand or hasa slow Internet connection. Use a morereliable Wi-Fi network.
Why does the software not updatewhen the system seems to connectto a Wi-Fi network and the signalstrength is excellent?
•No software update is available at thistime.
•Select automatic updates option in thesettings menu to enable automaticsoftware update or contact anauthorized dealer.
•There could be a connection problem.Test the network using another device.
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CREATING A VEHICLE WI-FI
HOTSPOT
You can create a Wi-Fi hotspot in yourvehicle and allow devices to connect to itfor access to the Internet.
1.
Press the button on thetouchscreen.
2.Press Connectivity.
3.Press Vehicle Hotspot.
Note:The vehicle hotspot default settingis on.
4.Press Settings under the VehicleHotspot menu.
5.Press Edit.
6.Switch the Wi-Fi Visibility option on oroff.
Note:The Wi-Fi visibility default setting ison.
Finding the Wi-Fi Hotspot Nameand Password
1.
Press the button on thetouchscreen.
2.Press Connectivity.
3.Press Vehicle Hotspot.
4.Press Settings under the VehicleHotspot menu.
Note:The network name is the hotspotname.
5.Switch the Show Password option onor off.
Connecting a Device to the Wi-FiHotspot
1.On your device, switch Wi-Fi on andselect the hotspot from the list ofavailable Wi-Fi networks.
2.When prompted, enter the password.
Purchasing a Data Plan
1.Connect a device to the hotspot.
Note:The vehicle network carrier’s portalopens on your device.
2.If the portal does not open on yourdevice, open a website and it redirectsto the vehicle network carrier’s portal.
Note:Secure websites do not redirect.
3.Follow the instructions on the carrierportal to purchase a plan.
Note:If you have an active plan, the systemdoes not redirect to the vehicle networkcarrier’s portal when you connect a device.Visit the vehicle network carrier’s websiteto purchase more data.
Note:If data usage information is availablein the vehicle hotspot menu, it isapproximate.
Note:If you carry out a master reset, thesystem does not remove your vehicle fromyour vehicle network carrier’s account. Toremove your vehicle from the account,contact your vehicle network carrier.
Note:The vehicle network carrier providesVehicle Hotspot services, subject to yourvehicle network carrier agreement, coverageand availability.
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If you are on the fringe of the receptionarea, the station could mute due to weaksignal strength.
Note:If you are listening to HD1, the systemchanges back to the analog broadcast untilthe digital broadcast is available again. Ifyou are listening to any other multicastchannels, the station mutes and staysmuted unless it is able to connect to thedigital signal again.
Depending on the station quality, you couldhear a slight sound change when thestation changes between analog anddigital audio.
You cannot access a saved HD station ifyour vehicle is outside the station’sreception area.
SWITCHING DIGITAL RADIORECEPTION ON AND OFF
1.
From the audio screen, pressthe button.
2.Switch HD Radio on or off.
DIGITAL RADIO INDICATORS
HD Radio Indicator
The indicator appears when HD Radio ison and you tune to a station broadcastingHD Radio technology.
The color of the indicator changes toindicate the system status.
Gray indicates the system is acquiring adigital station.
Orange indicates digital audio is playing.
Multicast Indicator
The multicast indicator appears if thecurrent station is broadcasting multipledigital broadcasts. The highlightednumbers indicate additional digitalchannels available.
Note:For stations that have more than oneHD multicast, the HD indicator and radiotext appears as a button. Press the buttonto cycle through all of the HD stations onthat specific frequency.
SATELLITE RADIO
WHAT IS SATELLITE RADIO
Your factory-installed SiriusXM radiosystem includes a limited subscriptionterm, which begins on the date of sale orlease of your vehicle. See an authorizeddealer for availability.
For additional information about extendedsubscription terms, visit www.SiriusXM.comin the United States,www.SiriusXM.ca inCanada, or call SiriusXM at1-888-539-7474.
Note:SiriusXM reserves the unrestrictedright to change, rearrange, add or deleteprogramming including canceling, movingor adding particular channels, and its prices,at any time, with or without notice to you.Neither SiriusXM and its affiliates nor FordMotor Company and its affiliates will beliable to you or any third party for any suchmodification, suspension or termination.
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SATELLITE RADIO LIMITATIONS
For optimal reception performance, keepthe antenna clear of snow and ice build-upand keep luggage and other material asfar away from the antenna as possible.Placing luggage over the antenna mayreduce performance. Factory-installed andaftermarket vehicle structures including,but not limited to, roof racks and soft toproofs in a partially open position couldreduce reception performance.
Hills, mountains, tall buildings, bridges,tunnels, freeway overpasses, parkinggarages, dense tree foliage andthunderstorms can interfere with yourreception.
When you pass a ground-basedbroadcast-repeating tower, a strongersignal may overtake a weaker one andcould result in the audio system muting.Your display could show an error messageto indicate the interference.
LOCATING THE SATELLITE RADIOIDENTIFICATION NUMBER
1.Select SiriusXM as the audio source.
2.Tune to channel 0.
SELECTING A CHANNEL
Manually Selecting a Channel
Press the button to find theprevious or next available radiochannel.
Linear Tuner
The linear tuner is displayed whenmanually selecting a channel. You canswipe left or right on the linear tunercarousel to navigate through the channellist. Tap on a channel title to listen to it.
Using Direct Tune
1.Press the channel up or down buttonto open the linear tuner screen.
2.Press Direct Tune to open the numberpad.
3.Enter the channel you prefer.
Using Browse
1.Press Browse.
2.Select a channel.
SATELLITE RADIO SETTINGS
Subscription
Your subscription status is displayed. Youcan subscribe or manage your subscriptiondirectly from the touchscreen.
SiriusXM Favorites
While you are listening to SiriusXM, you cansave favorites by:
•Tapping the currently tuned channelor show logo on the SiriusXM audioscreen.
•Tuning to a channel or show you wantto save as a favorite. Navigate to theSiriusXM Favorites screen and pressthe Add Current button. The currentlytuned channel or show is saved as afavorite.
•Saving a radio preset. This saves thecurrently tuned SiriusXM channel orshow as a favorite
Note:Requires a trial or active subscriptionto use.
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AUDIO SYSTEM – TROUBLESHOOTING
AUDIO SYSTEM – INFORMATION MESSAGES
Satellite Radio Troubleshooting
Recommended ActionPotential EffectsError Message
Internet connectivity isturned off. See ConnectedVehicle (page 372).
Internet streaming and OnDemand shows are unavail-able and some SiriusXMfeatures are disabled.
Connectivity Disabled
SYNC attempts to connect.See Satellite Radio Limit-ations (page 381).Switch toa satellite connection for thecurrent channel if the optionis available.
Audio system may mute.Switch to Satellite buttonmay be displayed on theSiriusXM audio screen if thechannel is also available viasatellite.
No Internet
Antenna may be obstructedor satellite reception is weakin your location. See Satel-lite Radio Limitations(page 381).Switch to aninternet connection for thecurrent channel if the optionis available.
Audio system may mute.Switch to Internet buttonmay be displayed on theSiriusXM audio screen if thechannel is also available viastreaming.
No Satellite Signal
Allow some time for theaudio to load or tune to adifferent channel.
Audio system may mutewhile the audio attempts toload.
Slow Network Connection
A temporary update may bein progress. Allow some timebefore retrying to tune to thechannel. If the issuecontinues, the channel mayno longer be available.
Audio system may mute.Radio may tune to adifferent channel.
Channel Unavailable
A temporary update may bein progress. Allow some timebefore retrying to play theepisode. If the issuecontinues, the episode mayno longer be available.
Audio system may mute.Radio may tune to adifferent channel.
Episode Unavailable
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This introduces new features and providesupdates to the vehicle's software systems.Make sure to switch Automatic Updateson, set a recurring update schedule andconnect your vehicle to Wi-Fi. Updatescould take longer when not connected toWi-Fi or could not download at all. SeeConnecting the Vehicle to a Wi-FiNetwork (page 372). See Connecting theVehicle to a Wi-Fi Network (page 372).
Your vehicle may be able to receivedrivable software updates, non-drivablesoftware updates or both. Drivablesoftware updates happen during normalvehicle usage and require limited inputfrom you. You are notified on yourtouchscreen and connected device priorto a non-drivable update.
Most non-drivable updates complete inless than 30 minutes, although someupdates could take up to a few hours.
You are notified of vehicle software updatestatus on to the top left of touchscreen.You can also see the notifications in yourconnected device. See Software UpdateIndicators (page 405).
Vehicle Software UpdateRequirements
Non-drivable software updates do notinstall if any of the following occur:
•Your vehicle is running.
•Your vehicle is switched on.
•Your vehicle is not parked.
•The 12 V battery charge is too low.
•The hazard indicators are switched on.
•The alarm is sounding.
•The doors are open.
•The parking lamps are switched on.
•You are pressing the brake pedal.
•An emergency call is in process.
•Your vehicle is in limp home mode.
Vehicle Software UpdateLimitations
Once you begin a non-drivable softwareupdate, you cannot:
•Cancel the update.
•Enter your vehicle unless you have akey blade.
•You can open the doors using themechanical latch if child locks arenot on.
•Use the remote control to lock, unlockor start your vehicle.
•Drive your vehicle.
•Charge your vehicle.
•Charging resumes once the updatecompletes.
SOFTWARE UPDATE
SETTINGS
1.
Press the button on thetouchscreen.
2.Press Software Updates.
You can do the following in the SoftwareUpdates menu:
•Switch Automatic Updates on and off.
•Schedule and install software updates.
•View software update details.
Press the button next to a menuoption for more information.
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Switching Automatic Updates Onand Off
Your vehicle may come with AutomaticUpdates switched on. To make sure yourvehicle always has the latest software,which could include security or otherenhancements, we do not recommendswitching Automatic Updates off.
Note:Software updates require approvalto download or install with AutomaticUpdates switched off.
Scheduling and InstallingSoftware Updates
Scheduling Software Updates
From the Software Updates menu:
1.Press Schedule Updates.
2.Select the days and time for updates.
3.Press Save.
The more days that updates arescheduled, the more frequently yourvehicle installs new updates. Werecommend selecting a time you normallydo not need your vehicle, such as overnight.
Some updates require your vehicle to beswitched off.
Note:The schedule you set is recurring. IfAutomatic Updates is on, every time anon-drivable update is available, it installson this schedule unless you change it. Youare notified on your touchscreen andconnected device prior to a non-drivableupdate, with an option to reschedule it.
Installing Software Updates
Using the Status Bar
1.Press a Software Update indicator onyour touchscreen when it appears.
2.Follow the instructions on thetouchscreen.
Using the Touchscreen
From the Software Updates menu:
1.Press Update Details.
2.Press Update Now.
Viewing Software Update Details
From the Software Updates menu:
1.Press Update Details.
SOFTWARE UPDATE
INDICATORS
You can press the indicators in the statusbar when they appear for moreinformation.
Vehicle software updatereminder, schedule required,confirmation of default schedulerequired, or consent required.
Vehicle software updatecanceled, update not successful,or precondition not met.
Vehicle software updatesuccessful.
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Less Cost to Properly Maintain YourVehicle
The Ford Protect extended service planalso offers a Premium Maintenance Planthat covers all scheduled maintenance,and selected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Clutch disc - if equipped.
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Cabin air filter replacement every20,000 mi (32,000 km).
Interest Free Finance Options
Just a 5% down payment provides youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan - Canada Only
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Visityour local Ford of Canada dealer orwww.ford.ca to find the Ford Protectextended service plan that is right for you.
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