High Voltage Battery – Troubleshooting.........................................................................167
Charging Your Vehicle
What is AC Charging..................................168
What is DC Charging..................................168
Charging Your Vehicle Precautions......168
Charging Equipment..................................168
Locating the Charge Port...........................177
Charge Port Indicators................................177
AC Charging...................................................179
DC Charging....................................................181
Setting the Charging Schedule andPreferences...............................................184
Using FordPass and Charging................189
Charging Your Vehicle Hints....................189
Charging Your Vehicle – Troubleshooting........................................................................189
Electric Motor
Electric Motor Precautions.......................192
Selector Positions.......................................192
Shifting Your Vehicle Into Gear..............193
Temporary Neutral Mode.........................193
Automatic Return to Park (P)................194
Electric Motor Audible Warnings...........194
All-Wheel Drive
How Does All-Wheel Drive Work..........196
All-Wheel Drive Precautions...................196
All-Wheel Drive Limitations....................196
All-Wheel Drive – Troubleshooting......196
Brakes
Brake Precautions.......................................197
Anti-Lock Braking System........................197
Brake Over Accelerator..............................197
Locating the Brake Fluid Reservoir........197
Checking the Brake Fluid..........................197
Brake Fluid Specification.........................198
Brakes – Troubleshooting........................198
Electric Parking Brake
What Is the Electric Parking Brake......200
Applying the Electric Parking Brake.....200
Applying the Electric Parking Brake in anEmergency................................................200
Manually Releasing the Electric ParkingBrake...........................................................200
Automatically Releasing the ElectricParking Brake..........................................200
Electric Parking Brake Audible Warning.........................................................................201
Releasing the Electric Parking Brake ifthe Vehicle Battery Has Run Out ofCharge.........................................................201
Electric Parking Brake – Troubleshooting.........................................................................201
Reverse Brake Assist
What Is Reverse Brake Assist.................203
How Does Reverse Brake Assist Work........................................................................203
Reverse Brake Assist Precautions........203
Switching Reverse Brake Assist On andOff................................................................204
Overriding Reverse Brake Assist...........204
Reverse Brake Assist Indicators............204
Reverse Brake Assist – Troubleshooting........................................................................205
Cross Traffic Braking
What Is Cross Traffic Braking.................207
How Does Cross Traffic Braking Work........................................................................207
Cross Traffic Braking Precautions........207
Switching Cross Traffic Braking On andOff................................................................208
Overriding Cross Traffic Braking...........208
Cross Traffic Braking Indicators............208
Cross Traffic Braking – Troubleshooting.......................................................................208
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTable of Contents
Hill Start Assist
What Is Hill Start Assist............................210
How Does Hill Start Assist Work...........210
Hill Start Assist Precautions...................210
Auto Hold
How Does Auto Hold Work.......................211
Switching Auto Hold On and Off............211
Using Auto Hold............................................211
Auto Hold Indicators....................................211
Traction Control
What Is Traction Control...........................213
How Does Traction Control Work..........213
Switching Traction Control On and Off.........................................................................213
Traction Control Indicator.........................213
Traction Control – Troubleshooting......214
Stability Control
How Does Stability Control Work..........215
Switching Stability Control On and Off.........................................................................216
Stability Control Indicator........................218
Steering
Electric Power Steering.............................219
Steering – Troubleshooting....................220
Parking Aids
Parking Aid Precautions............................221
Switching Parking Aid On and Off.........221
Rear Parking Aid..........................................222
Front Parking Aid.........................................222
Side Parking Aid..........................................223
Parking Aid Indicators...............................225
Parking Aids – Troubleshooting............225
Rear View Camera
What Is the Rear View Camera.............226
Rear View Camera Precautions............226
Locating the Rear View Camera...........226
Rear View Camera Guide Lines.............226
Rear View Camera Object DistanceIndicators....................................................227
Rear View Camera Settings....................227
360 Degree Camera
What Is the 360 Degree Camera..........229
How Does the 360 Degree Camera Work........................................................................229
360 Degree Camera Precautions.........229
360 Degree Camera Limitations..........229
Locating the 360 Degree Cameras......229
360 Degree Camera Guide Lines.........230
360 Degree Camera Settings.................231
Active Park Assist
What Is Active Park Assist.......................232
How Does Active Park Assist Work......232
Active Park Assist Precautions..............232
Switching Active Park Assist On and Off........................................................................232
Entering a Parallel Parking Space........232
Entering a Perpendicular Parking Space........................................................................233
Exiting a Parking Space............................233
Active Park Assist – Troubleshooting........................................................................234
Adaptive Cruise Control
How Does Adaptive Cruise Control WithStop and Go Work..................................236
Adaptive Cruise Control Precautions........................................................................236
Adaptive Cruise Control Limitations........................................................................236
Switching Adaptive Cruise Control Onand Off.......................................................238
Adaptive Cruise Control AutomaticCancellation.............................................239
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMTable of Contents
If you require assistance or clarification onpolicies or procedures, please contact thecustomer relationship center.
United States
Ford Motor CompanyCustomer Relationship CenterPO Box 6248Dearborn, MI 481261-800-392-3673 (FORD)TDD for the hearing impaired:7-1-1 (where offered by your telephoneservice provider)www.ford.com/help/contact/
Ford Credit - US Only
Ford Credit offers a full range of financingand lease plans to help you acquire yourvehicle. If you have financed or leased yourvehicle through Ford Credit, thank you foryour business.
For assistance call 1-800-727-7000, or formore information about Ford Credit andaccess to an account manager, visitwww.ford.com/finance.
Canada
Customer Relationship CentreFord Motor Company of Canada LimitedP.O. Box 2000Oakville, Ontario L6J 5E41-800-565-3673 (FORD)TDD for the hearing impaired:7-1-1 (where offered by your telephoneservice provider)www.ford.ca
Australia
Ford Motor Company of Australia Pty Ltd.Customer Relationship CentrePrivate Mail Bag 5Campbellfield, Victoria, 3061Telephone: (13 FORD) 13 3673E-mail: [email protected]
New Zealand
Ford Motor CompanyAttention: Customer Relationship CentrePrivate Bag 76912Manukau City 2241Telephone: 0800 367 369 (FORDNZ)E-mail: [email protected]
China - Imported Vehicle
Customer Relationship CenterTelephone: 400-690-1886Website: https://www.ford.com.cn/
China - Chang’An Ford
Customer Relationship CenterTelephone: 800-810-8168Mobile: 400-887-7766Website: https://www.ford.com.cn/
Asia Pacific Direct Markets(APDM)
E-mail: [email protected]
Caribbean, Central America andIsrael
Ford Motor CompanyFord Export OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Fax: (313) 390-0804Telephone: (313) 594-4857E-mail: [email protected]
U.S. Virgin Islands and Puerto Rico
Ford Motor CompanyFord Export OperationsAttention: Owner Relations1555 Fairlane DriveFairlane Business Park #3Allen Park, MI 48101Telephone: (800) 841-3673E-mail: [email protected]
15
2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMContacting Us
CENTER CONSOLE - GT
See Locating the USB Ports (page 159).A
See Switching Active Park Assist On and Off (page 232).B
See Switching the Hazard Flashers On and Off (page 307).C
See Applying the Electric Parking Brake (page 200).D
See Selecting a Drive Mode (page 260).E
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMVisual SearchABCDE E379462
WHAT IS MYKEY
MyKey allows you to program keys withrestricted driving modes to promote gooddriving habits.
You can program the restrictions to all keysexcept one. Any keys that you did notprogram are administrator keys or adminkeys.
Note:Every MyKey receives the samerestrictions and settings. You cannotprogram them individually.
MYKEY SETTINGS
NON-CONFIGURABLE MYKEYSETTINGS
Seatbelt Reminder or Belt-Minder™
MyKey mutes the audio system until thefront seat passengers buckle the front seatbelts.
Note:If your vehicle includes an AM/FMradio or a very basic audio system, the radiomay not mute.
Satellite Radio (If Equipped)
Some satellite radio channels haverestricted access to adult radio content.
Early Low Fuel
The low fuel level warning lamp turns onearlier.
Driving and Parking Aids
You cannot configure settings for parkingaids, blind spot information system, andcross traffic alert. These systems turn onwhen the vehicle turns on, and you cannotswitch them off with a MyKey.
You cannot configure settings forpre-collision assist and lane keeping. Thesesystems turn on when the vehicle turns on.
A new destination in the navigation systemcan only be set using voice commandswhen using a MyKey, and with your vehiclemoving.
Note:MyKey drivers may be able to switchthe lane keeping assist off, but this featureturns back on automatically with every newkey cycle.
CONFIGURABLE MYKEYSETTINGS
You can configure the following settingsafter creating a MyKey. See Creating aMyKey (page 77).
Speed Limit
WARNING: Do not set MyKeymaximum speed limit to a limit that willprevent the driver from maintaining asafe speed considering posted speedlimits and prevailing road conditions. Thedriver is always responsible to drive inaccordance with local laws andprevailing conditions. Failure to do socould result in accident or injury.
You can set a speed limit for your vehicle.Warning messages appear on thetouchscreen and a tone sounds if yourvehicle reaches the set speed. You cannotoverride the set speed when using a MyKey.
Speed Minder
You can set a speed reminder for yourvehicle. Warning messages appear on thetouchscreen and a tone sounds if yourvehicle exceeds the set speed.
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2023 Mustang Mach-E (CGW) Canada/United States of America, enUSA, Edition date: 202209, DOMMyKey™
INSTRUMENT CLUSTER
INDICATORS
Adaptive Cruise Control
See Adaptive Cruise Control(page 236).
Automatic High Beam
See Automatic High BeamControl Indicators (page 115).
Auto Hold Active
See Auto Hold (page 211).
Auto Hold Unavailable
See Auto Hold (page 211).
Blind Spot Information System
See Blind Spot InformationSystem (page 271).
BlueCruise
See BlueCruise (page 251).
Cruise Control
See Adaptive Cruise Control(page 236).
Headlamp High Beam
See Using the High BeamHeadlamps (page 111).
Parking Lamps
See Headlamp Indicators(page 111).
Pre-Collision Assist
See Pre-Collision Assist (page277).
Ready to Drive
See Starting and PoweringOff (page 164).
Stability Control and TractionControl
See Traction Control (page213). See Stability Control(page 215).
Turn Signal Lamps
See Using the Turn SignalLamps (page 113).
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STARTING AND POWERING
OFF PRECAUTIONS
•The system may not function if theremote control is close to metalobjects or electronic devices, such askeys or a cell phone.
•A valid remote control must be insideyour vehicle to switch the power on andstart your vehicle.
•Remote controls left inside your vehiclewhen locked are disabled. A messagemay appear in the information displayindicating that there is no key detectedwhen you try to start your vehicle.Press the unlock button on the remotecontrol to enable it, and then start yourvehicle.
•Make sure all occupants fasten theirseat belt.
•Make sure the headlamps andelectrical accessories are off.
•Make sure the parking brake is on.
•Make sure the vehicle is in park (P).
STARTING THE VEHICLE
1.Fully press the brake pedal.
Note:Do not touch the accelerator pedal.
2.Press the push button start.
You can also start your vehicle using ValetMode or a Backup Start Passcode. SeePhone as a Key (page 72).
POWERING OFF
WARNING: Do not switch off yourvehicle when it is moving. This results ina significant decrease in braking andsteering assistance. If the vehicle isswitched off, some electrical circuits, forexample airbags, could also turn off.Failure to follow this instruction couldresult in the loss of control of yourvehicle, personal injury or death.
Note:If you unintentionally switch yourvehicle off, shift into neutral (N) and restartyour vehicle.
When your vehicle is not moving and isstarted, or the power is in accessory mode,press and release the push button startwithout pressing the brake pedal. Thisshuts off the vehicle and all electricalaccessories.
When your vehicle is moving, press thepush button start three times within twoseconds, or press and hold for at least onesecond. Shift into neutral (N) and use thebrakes to bring your vehicle to a safe stop.When your vehicle comes to a completestop, shift into park (P).
RESTARTING THE VEHICLE
AFTER POWERING OFF
Fast Restart
The fast restart feature allows you torestart your vehicle within 10 seconds ofswitching it off, even if it does not detecta valid remote control.
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WARNING: Do not attempt torepair the charging equipment. Contactyour local dealer for assistance.
WARNING: Read all warnings onthe charging equipment before using forthe first time.
WARNING: Read all instructions inthis publication before using the chargingequipment.
WARNING: To reduce the risk offire, connect only to a circuit providedwith 40 amps maximum branch circuitovercurrent protection installed inaccordance with NEC and local electricalcode.
WARNING: Do not use the chargingequipment with an extension cord, surgeprotector, timer or other adapter. Failureto follow this instruction could result inelectric shock or fire.
WARNING: The wall plug must fitfirmly into the outlet. If the connectionfeels loose, worn or the outlet isdamaged, have a qualified electricianreplace the outlet. Using chargingequipment with a worn outlet may causeburns, property damage and increase therisk of electric shock.
WARNING: Fully insert the pluginto the wall outlet. Failure to follow thisinstruction could result in electric shock.
WARNING: Children should besupervised when in the vicinity of thecharging equipment while plugged in.
WARNING: Do not put fingers intothe electric charge coupler. Failure tofollow this instruction could result inelectric shock.
WARNING: This equipment hasarcing or sparking parts. Do not exposeto flammable vapors. Position thisequipment at least 18 in (450 mm)above the floor.
WARNING: Do not connect ordisconnect any pluggable componentsof the charging equipment when in useor charging. Failure to follow this instructcan cause damage to the chargingequipment.
WARNING: Do not use the chargingequipment in temperatures outside ofthe operation range of -22°F (-30°C) to122°F (50°C).
WARNING: Store the chargingequipment in a clean dry place betweenthe temperatures of -22°F (-30°C) to185°F (85°C).
WARNING: Do not plug thecharging equipment into an electricaloutlet that is submerged in water orcovered in snow.
WARNING: Do not use chargingequipment in severe rain, snow orelectrical storm.
WARNING: Do not allow chargingequipment to be immersed in water orliquids. Failure to follow this warningcould result in fire, electric shock, orserious personal injury or death.
WARNING: When using thecharging equipment avoid moisture,water, snow and foreign objects at alltimes.
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