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REMOTE CONTROL
LIMITATIONS
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
This device complies with Part 15 of theFCC Rules and with Industry Canadalicense-exempt RSS standard(s).Operation is subject to the following twoconditions: (1) This device may not causeharmful interference, and (2) This devicemust accept any interference received,including interference that may causeundesired operation.
Make sure a valid remote control is within3 ft (1 m) from the front door handles andrear of vehicle.
The system may not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
USING THE REMOTE CONTROL
Use your remote control to access variousvehicle systems.
Note:The buttons on your remote may varydepending on the vehicle region or options.
Unlock
Press the button to unlock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 72).
Lock
Press the button to lock alldoors. See Unlocking andLocking the Doors Using theRemote Control (page 72).
Remote Start (If Equipped)
Press the button to remote start.See Remotely Starting andStopping the Vehicle (page122).
Panic Alarm (If Equipped)
Press the button to sound thepanic alarm. See Sounding thePanic Alarm (page 62).
OPENING AND CLOSING THE
FLIP KEY
Opening Your Flip Key
Press the round button on the remotecontrol to extend the flip key.
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WHAT IS A HYBRID ELECTRIC
VEHICLE
A hybrid vehicle has an electric motor anda high voltage battery combined with agasoline engine.
HOW DOES A HYBRID
ELECTRIC VEHICLE WORK
The hybrid vehicle combines electric andgasoline propulsion to provide optimalperformance and improved efficiency.
HYBRID ELECTRIC VEHICLE
DRIVING CHARACTERISTICS
The gasoline engine starts and stops toprovide power when required and to savefuel when not needed. When coasting atlow speeds, coming to a stop or standing,the gas engine normally shuts down andyour vehicle operates in electric-onlymode.
Conditions that may cause the gasolineengine to start or remain running include:
•Considerable vehicle acceleration.
•Driving uphill.
•The high voltage battery charge levelis low.
•Heating or cooling the vehicle interiorin high or low outside temperatures.
•The gasoline engine is below normaloperating temperature.
•Towing a trailer.
•Certain selectable drive modes couldcause the engine to run. See Selectinga Drive Mode (page 230).
Your hybrid vehicle also comes withstandard hydraulic braking andregenerative braking. Regenerative brakingis performed by your transmission andcaptures brake energy and stores it in thehigh voltage battery.
You could also notice that your enginecontinues to run instead of shutting offduring extended downhill driving. Theengine stays on during this engine brakingbut is not using any fuel.
You could also hear a slight whine orwhistle when operating your vehicle. Thisis the normal operation of the electricmotor in the hybrid system.
Note:Having your engine running is notalways an indication of inefficiency. In somecases, it is actually more efficient thandriving in electric mode.
HYBRID ELECTRIC VEHICLE
INDICATORS
When you start your vehicle, agreen READY indicator lightappears in the instrument clusterletting you know that your vehicle is readyfor driving.
The engine may not start because yourvehicle has a silent key start feature. Thisfuel saving feature allows your vehicle tobe ready to drive without requiring the gasengine to be running.
The indicator remains on when your vehicleis on, whether the engine is running or not,to indicate your vehicle is capable ofmovement using the electric motor, gasengine or both.
Typically, the engine does not start unlessthe vehicle is cold, a climate controlchange is requested or you press theaccelerator pedal.
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ROADSIDE ASSISTANCE
Vehicles Sold in the United States:Getting Roadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Companyoffers a complimentary roadsideassistance program. This program isseparate from the New Vehicle LimitedWarranty.
The service is available:
•24 hours a day, seven days a week.
•For the coverage period supplied withyour vehicle.
Roadside Assistance covers:
•A flat tire change with a good spare(except vehicles supplied with a tireinflation kit).
•Battery jump start.
•Lock-out assistance (key replacementcost is the customer's responsibility).
•Fuel delivery — independent servicecontractors, if not prohibited by state,local or municipal law, shall deliver upto 2 gal (8 L) of gasoline or 5 gal (20 L)of diesel fuel to a disabled vehicle.Roadside assistance limits fuel deliveryservice to two no-charge occurrenceswithin a 12-month period.
•Winch out — available within 100 ft(30 m) of a paved or countymaintained road, no recoveries.
•Towing — independent servicecontractors, if not prohibited by state,local or municipal law, shall tow Fordeligible vehicles to an authorized dealerwithin 35 mi (56 km) of thedisablement location or to the nearestauthorized dealer. If a memberrequests a tow to an authorized dealerthat is more than 35 mi (56 km) fromthe disablement location, the membershall be responsible for any mileagecosts in excess of 35 mi (56 km).
•Roadside Assistance includes up to$200 for a towed trailer if the disabledeligible vehicle requires service at thenearest authorized dealer. If the towingvehicle is operational but the trailer isnot, then the trailer does not qualify forany roadside services.
Vehicles Sold in the United States:Using Roadside Assistance
Complete the roadside assistanceidentification card and place it in yourwallet for quick reference. This card is inthe Owner's Manual kit.
United States vehicle customers whorequire Roadside Assistance, call1-800-241-3673.
If you need to arrange roadside assistancefor yourself, Ford Motor Companyreimburses a reasonable amount fortowing to the nearest dealership within35 mi (56 km). To obtain reimbursementinformation, United States vehiclecustomers call 1-800-241-3673.Customers need to submit their originalreceipts.
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