Resetting the System
1.Simultaneously press and hold theseek up and the audio unit powerbuttons until the screen goes black.
2.Wait three minutes to allow the systemto complete the reset.
3.Press the audio unit power button toswitch the system on.
Note:You can reset the system to restorefunctionality that has stopped working. Thesystem reset is designed to restorefunctionality and not delete any data thatyou have stored.
Additional Information andAssistance
For additional information and assistance,we recommend that you contact anauthorized dealer or refer to our website.
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INTELLECTUAL PROPERTY RIGHTS:All title and intellectual property rights inand to the SOFTWARE (including but notlimited to any images, photographs,animations, video, audio, music, text and"applets" incorporated into theSOFTWARE), the accompanying printedmaterials, and any copies of theSOFTWARE, are owned by FORD MOTORCOMPANY, or its affiliates or suppliers. TheSOFTWARE is licensed, not sold. You maynot copy the printed materialsaccompanying the SOFTWARE. All titleand intellectual property rights in and tothe content which may be accessedthrough use of the SOFTWARE is theproperty of the respective content ownerand may be protected by applicablecopyright or other intellectual propertylaws and treaties. This EULA grants you norights to use such content outside itsintended use. All rights not specificallygranted under this EULA are reserved byFORD MOTOR COMPANY, its affiliates,and third party software and serviceproviders and suppliers. Use of any on-lineservices which may be accessed throughthe SOFTWARE may be governed by therespective terms of use relating to suchservices. If this SOFTWARE containsdocumentation that is provided only inelectronic form, you may print one copy ofsuch electronic documentation.
EXPORT RESTRICTIONS: Youacknowledge that the SOFTWARE issubject to U.S. and European Union exportjurisdiction. You agree to comply with allapplicable international and national lawsthat apply to the SOFTWARE, includingthe U.S. Export Administration Regulations,as well as end-user, end-use anddestination restrictions issued by U.S. andother governments.
TRADEMARKS: This EULA does not grantyou any rights in connection with anytrademarks or service marks of FORDMOTOR COMPANY, its affiliates, and thirdparty software and service providers.
PRODUCT SUPPORT: Please refer toFORD MOTOR COMPANY instructionsprovided in the documentation for theDEVICES product support, such as thevehicle owner guide.
Should you have any questions concerningthis EULA, or if you desire to contact FORDMOTOR COMPANY for any other reason,please refer to the address provided in thedocumentation for the DEVICES.
No Liability for Certain Damages:EXCEPT AS PROHIBITED BY LAW, FORDMOTOR COMPANY, ANY THIRD PARTYSOFTWARE OR SERVICES SUPPLIERS,AND THEIR AFFILIATES SHALL HAVE NOLIABILITY FOR ANY INDIRECT, SPECIAL,CONSEQUENTIAL OR INCIDENTALDAMAGES ARISING FROM OR INCONNECTION WITH THE USE ORPERFORMANCE OF THE SOFTWARE. THISLIMITATION SHALL APPLY EVEN IF ANYREMEDY FAILS OF ITS ESSENTIALPURPOSE. THERE ARE NO WARRANTIESOTHER THAN THOSE THAT MAY BEEXPRESSLY PROVIDED FOR YOUR NEWVEHICLE.
SYNC® Automotive Important SafetyInformation Read and followinstructions:
•Before using your SYNC® system, readand follow all instructions and safetyinformation provided in this end usermanual ("Owner Guide".) Notfollowing precautions found in theOwner Guide can lead to an accidentor other serious injuries.
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2. Account Information
You agree: (a) when registering theTeleNav Software, to provide TeleNav withtrue, accurate, current, and completeinformation about yourself, and (b) toinform TeleNav promptly of any changesto such information, and to keep it true,accurate, current and complete.
3. Software License
•Subject to your compliance with theterms of this Agreement, TeleNavhereby grants to you a personal,non-exclusive, non-transferable license(except as expressly permitted belowin connection with your permanenttransfer of the TeleNav Softwarelicense), without the right tosublicense, to use the TeleNavSoftware (in object code form only) inorder to access and use the TeleNavSoftware. This license shall terminateupon any termination or expiration ofthis Agreement. You agree that you willuse the TeleNav Software only for yourpersonal business or leisure purposes,and not to provide commercialnavigation services to other parties.
3.1 License Limitations
•(a) reverse engineer, decompile,disassemble, translate, modify, alteror otherwise change the TeleNavSoftware or any part thereof; (b)attempt to derive the source code,audio library or structure of theTeleNav Software without the priorexpress written consent of TeleNav;(c) remove from the TeleNavSoftware, or alter, any of TeleNav's orits suppliers' trademarks, trade names,logos, patent or copyright notices, orother notices or markings; (d)
distribute, sublicense or otherwisetransfer the TeleNav Software toothers, except as part of yourpermanent transfer of the TeleNavSoftware; or (e) use the TeleNavSoftware in any manner that
I. infringes the intellectual property orproprietary rights, rights of publicity orprivacy or other rights of any party,
ii. violates any law, statute, ordinance orregulation, including but not limited to lawsand regulations related to spamming,privacy, consumer and child protection,obscenity or defamation, or
iii. is harmful, threatening, abusive,harassing, tortuous, defamatory, vulgar,obscene, libelous, or otherwiseobjectionable; and (f) lease, rent out, orotherwise permit unauthorized access bythird parties to the TeleNav Softwarewithout advanced written permission ofTeleNav.
4. Disclaimers
•To the fullest extent permissiblepursuant to applicable law, in no eventwill TeleNav, its licensors and suppliers,or agents or employees of any of theforegoing, be liable for any decisionmade or action taken by you or anyoneelse in reliance on the informationprovided by the TeleNav Software.TeleNav also does not warrant theaccuracy of the map or other data usedfor the TeleNav Software. Such datamay not always reflect reality due to,among other things, road closures,construction, weather, new roads andother changing conditions. You areresponsible for the entire risk arisingout of your use of the TeleNavSoftware. For example but withoutlimitation, you agree not to rely on theTeleNav Software for criticalnavigation in areas where thewell-being or survival of you or others
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Ambient Lighting...........................................98Adjusting Ambient Lighting.............................99Switching Ambient Lighting On andOff.........................................................................98Anti-Lock Braking System..........................191Anti-Lock Braking System Indicators...........191Anti-Lock Braking SystemLimitations........................................................191Anti-Theft Alarm System...........................84Arming the Anti-Theft Alarm System..........85Disarming the Anti-Theft AlarmSystem................................................................85How Does the Anti-Theft Alarm SystemWork.....................................................................84What Are the Inclination Sensors..................84What Are the Interior Sensors.........................84What Is the Anti-Theft Alarm System.........84What Is the Battery Backup Alarm................85What Is the Perimeter Alarm...........................84Anti-Theft Alarm System Settings..........85Setting the Alarm Security Level...................85Switching Ask on Exit On and Off..................85What are the Alarm Security Levels.............85What Is Ask on Exit..............................................85Appendices....................................................532Applying the Electric ParkingBrake..............................................................194Applying the Electric Parking Brake in anEmergency...................................................194Apps.................................................................388Audio System................................................383AM/FM Radio......................................................394Audio System – Troubleshooting................397Digital Radio........................................................395General Information.........................................383Satellite Radio....................................................396Audio System Precautions.......................392Audio System – Troubleshooting...........391Audio System – InformationMessages.........................................................397Audio Unit.......................................................383Auto Hold........................................................198Auto Hold Indicators...................................198Autolamps........................................................93Autolamp Settings..............................................93What Are Autolamps..........................................93Autolock.............................................................73Autolock Requirements......................................73
What Is Autolock...................................................73Automatically Releasing the ElectricParking Brake..............................................195Automatic Crash Shutoff.........................288Automatic Crash ShutoffPrecautions.....................................................288Re-Enabling Your Vehicle...............................288What Is Automatic Crash Shutoff...............288Automatic Emergency Braking................251Switching Automatic Emergency BrakingOn and Off........................................................251What Is Automatic EmergencyBraking...............................................................251Automatic Engine Stop...............................161How Does Automatic Engine StopWork....................................................................161Overriding Automatic Engine Stop..............162Switching Automatic Engine Stop On andOff........................................................................161What Is Automatic Engine Stop....................161Automatic High Beam Control.................95Automatic High Beam ControlIndicators...........................................................96Automatic High Beam ControlLimitations.........................................................96Automatic High Beam ControlPrecautions.......................................................96Automatic High Beam ControlRequirements...................................................96How Does Automatic High Beam ControlWork.....................................................................95Overriding Automatic High BeamControl.................................................................97Switching Automatic High Beam ControlOn and Off.........................................................96Automatic High Beam Control –Troubleshooting...........................................97Automatic High Beam Control –Information Messages...................................97Automatic Locking Mode............................44Disengaging Automatic Locking Mode........44Engaging Automatic Locking Mode..............44What Is Automatic Locking Mode.................44Automatic Return to Park (P).................184Automatic Return to Park (P)Limitations.......................................................185How Does Automatic Return to Park (P)Work...................................................................184
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M
Maintenance.................................................304Engine Oil.............................................................308Exterior Bulbs.......................................................321Interior Bulbs.......................................................326Maintenance Precautions........................304Manually Dimming the InteriorMirror..............................................................102Manually Releasing the Electric ParkingBrake..............................................................194Manual Park Release - Gasoline.............185Manual Park Release Precautions...............185Using Manual Park Release............................185What Is Manual Park Release........................185Manual Seats.................................................136Adjusting the Head Restraint.........................136Adjusting the Seat Backrest............................137Adjusting the Seat Cushion............................143Adjusting the Seat Height...............................138Folding the Seat Backrest...............................143Head Restraint Components.........................136Installing the Head Restraint..........................137Moving the Seat Backward andForward..............................................................137Removing the Head Restraint........................137Unfolding the Seat Backrest..........................144Mislock................................................................73Mislock Limitations..............................................73Switching Mislock On and Off.........................74What Is Mislock.....................................................73Mobile CommunicationsEquipment..................................................502Mobile Device Data........................................25Moonroof Bounce-Back............................106Overriding Moonroof Bounce-Back............106What Is Moonroof Bounce-Back..................106Moonroof.........................................................105Moonroof Bounce-Back..................................106Motorcraft Parts - 2.0LEcoBoost™.................................................365Motorcraft Parts - 2.5L, Hybrid ElectricVehicle (HEV)............................................365Muting the Audio.........................................393MyKey Settings................................................67Configurable MyKey Settings...........................67Non-Configurable MyKey Settings................67
MyKey – Troubleshooting...........................70MyKey – Frequently Asked Questions...........71MyKey – Information Messages.....................70MyKey™.............................................................67MyKey Settings......................................................67MyKey – Troubleshooting.................................70
N
Navigation......................................................422Normal Scheduled Maintenance..........453
O
Opening and Closing the Flip Key.............61Opening and Closing the Hood.............304Opening and Closing theMoonroof......................................................105Opening and Closing the SlidingWindows........................................................101Opening and Closing theSunshade.....................................................105Opening and Closing theWindows......................................................100Opening the Tailgate.....................................81Opening the Tailgate From Outside YourVehicle..................................................................81Opening the Tailgate to the MiddlePosition................................................................81Operating the Doors From Inside YourVehicle..............................................................72Opening the Doors From Inside YourVehicle..................................................................72Unlocking and Locking the Doors Using theCentral Locking.................................................72Operating the Doors From Outside YourVehicle..............................................................72Unlocking and Locking the Doors Using theKey Blade............................................................72Unlocking and Locking the Doors Using theRemote Control................................................72Ordering a Canadian French Owner'sManual.........................................................460OTASee: Vehicle Software Updates...................445Our Sustainability Report........................459Overriding the Set Speed.........................224
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Over the airSee: Vehicle Software Updates...................445Over-the-airSee: Vehicle Software Updates...................445
P
Parking Aid Precautions..............................211Parking Aids.....................................................211Parking Aids – Troubleshooting....................212Rear Parking Aid...................................................211Parking Aids – Troubleshooting..............212Parking Aids – Information Messages........212Passive Anti-Theft System........................84How Does the Passive Anti-Theft SystemWork.....................................................................84What Is the Passive Anti-TheftSystem................................................................84Perchlorate....................................................502Personalized Settings...................................117Changing the Instrument Cluster DisplayLanguage............................................................117Changing the Measurement Unit...................117Changing the Temperature Unit.....................117Changing the Tire Pressure Unit.....................117Personal Safety SystemComponents.................................................49Personal Safety System™..........................49Phone..............................................................420Pickup Bed Anchor Points........................262Locating the Pickup Bed AnchorPoints................................................................262Pickup Bed Anchor Point LoadCapacities........................................................263Pickup Bed Anchor PointPrecautions.....................................................262Pickup Bed.....................................................262Pickup Bed Anchor Points..............................262Pickup Bed Slots................................................264Tailgate Anchor Points.....................................263Pickup Bed Precautions............................262Pickup Bed Slots.........................................264Locating the Pickup Bed Slots.....................264Pickup Bed Storage.....................................154Locating the Pickup Bed Storage.................154Opening the Pickup Bed Storage.................155Playing Media From a USB Device........387Playing Media Using the USB Port.........147
Playing or Pausing the AudioSource...........................................................392Post-Crash Alert System..........................287How Does the Post-Crash Alert SystemWork..................................................................288Post-Crash Alert SystemLimitations......................................................288Switching the Post-Crash Alert SystemOff......................................................................288What Is the Post-Crash Alert System........287Post Impact Braking...................................288How Does Post Impact BrakingWork..................................................................288Overriding Post Impact Braking...................288Post Impact Braking Indicators....................288Post Impact Braking Limitations.................288Power Gauge - Hybrid Electric Vehicle(HEV)..............................................................110Power Outlet Indicators.............................149Power Outlet Limitations..........................149Power Outlet..................................................149Power Outlet Precautions.........................149Power Seats...................................................138Adjusting the Head Restraint.........................138Adjusting the Lumbar Support.....................140Adjusting the Seat Backrest...........................140Adjusting the Seat Height...............................140Head Restraint Components.........................138Installing the Head Restraint.........................139Moving the Seat Backward andForward.............................................................139Removing the Head Restraint........................139Pre-Collision Assist Limitations.............248Pre-Collision Assist Precautions............247Pre-Collision Assist.....................................247Automatic Emergency Braking......................251Distance Alert.......................................................251Distance Indication...........................................249Evasive Steering Assist....................................252Pre-Collision Assist –Troubleshooting............................................253Pre-Collision Assist –Troubleshooting........................................253Pre-Collision Assist – Frequently AskedQuestions........................................................254Pre-Collision Assist – InformationMessages.........................................................253
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Resetting the Individual Trip Values -Vehicles With: 4.2 Inch Screen.............120Resetting the Trip Computer....................120Restarting the Engine.................................168Resuming the Set Speed...........................218Roadside Assistance..................................282Rollover Warning.........................................459Running-InSee: Breaking-In.................................................278Running Out of Fuel.....................................173Adding Fuel From a Portable FuelContainer...........................................................173Filling a Portable Fuel Container...................173
S
Satellite Radio..............................................396Locating the Satellite Radio IdentificationNumber............................................................396Satellite Radio Limitations............................396What Is Satellite Radio...................................396Scheduled Maintenance..........................450Seatbelt Extensions......................................48Seatbelt Precautions....................................42Seatbelt Reminder........................................46How Does the Seatbelt ReminderWork.....................................................................46Seatbelt Reminder Audible Warnings..........47Seatbelt Reminder Indicators.........................46Switching the Seatbelt Reminder On andOff..........................................................................47Seatbelts...........................................................42Automatic Locking Mode..................................44Seatbelt Reminder..............................................46Sensitive Locking Mode.....................................44Security..............................................................84Anti-Theft Alarm System.................................84Anti-Theft Alarm System Settings................85Passive Anti-Theft System..............................84Security – Troubleshooting..............................86Security – Troubleshooting.......................86Security – Frequently AskedQuestions...........................................................87Security – Information Messages..................86Selecting a Drive Mode.............................230Selecting the Audio Source.....................392
Sensitive Locking Mode...............................44How Does Sensitive Locking ModeWork.....................................................................44What is Sensitive Locking Mode....................44Service Data.....................................................23Setting a Memory Preset..........................393Settings Data...................................................24Settings...........................................................430Setting the Adaptive Cruise ControlGap.................................................................223Setting the Adaptive Cruise ControlSpeed............................................................222Setting the Blower Motor Speed............126Setting the Clock and Date......................393Setting the Cruise Control Speed...........217Setting the Hill Descent Speed.............206Setting the Temperature...........................126Setting the Trail Control Speed.............204Shifting Your Immobile Vehicle Out ofPark (P) - Gasoline....................................187Shifting Your Vehicle Into Gear...............183Sitting in the Correct Position..................135Software UpdateSee: Vehicle Software Updates...................445Sounding the Panic Alarm..........................62Special Notices.................................................17Special Operating Conditions ScheduledMaintenance..............................................456Speed ControlSee: Cruise Control.............................................217Speedometer...................................................111Stability Control Indicator........................203Stability Control...........................................202Stability Control – Troubleshooting...........203Stability Control –Troubleshooting........................................203Stability Control – Warning Lamps............203Starter SwitchSee: Ignition Switch...........................................156Starting and Stopping the Engine –Precautions..................................................156Starting and Stopping the Engine.........156Automatic Engine Stop.....................................161Engine Block Heater..........................................159Starting and Stopping the Engine –Troubleshooting.............................................162Starting the Engine.............................................157Stopping the Engine.........................................160
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Starting and Stopping the Engine –Troubleshooting.........................................162Starting and Stopping the Engine –Frequently Asked Questions.....................164Starting and Stopping the Engine –Information Messages.................................163Starting and Stopping the Engine –Warning Lamps..............................................162Starting the Engine.......................................157Restarting the Engine After Stoppingit...........................................................................158Starting a Gasoline Engine..............................157Starting a Hybrid Electric VehicleSystem...............................................................158Steering...........................................................208Electric Power Steering...................................208Steering – Troubleshooting...........................208Steering – Troubleshooting....................208Steering – Frequently AskedQuestions.........................................................210Steering – Information Messages...............209Steering – Warning Indicators......................208Steering Wheel...............................................26Stopping the Engine...................................168Stopping the Engine When Your Vehicle isMoving...............................................................160Stopping the Engine When Your Vehicle isStationary........................................................160Storage.............................................................153Center Console....................................................153Cup Holders..........................................................153Glasses Holder.....................................................154Glove Compartment..........................................153Pickup Bed Storage...........................................154Under Seat Storage...........................................154Storing Your Vehicle....................................333Streaming Bluetooth Audio....................386SunroofSee: Moonroof.....................................................105Switching Adaptive Cruise Control Onand Off...........................................................221Switching Air Conditioning On andOff....................................................................125Switching All of the Interior Lamps Onand Off............................................................98Switching Auto Hold On and Off...........198Switching Auto-Start-Stop On andOff...................................................................168
Switching Blind Spot InformationSystem On and Off..................................242Switching Climate Control On andOff....................................................................125Switching Cross Traffic Alert On andOff..................................................................244Switching Cruise Control On andOff....................................................................217Switching Driver Alert On and Off.........256Switching From Adaptive Cruise Controlto Cruise Control.......................................225Switching Hill Descent Control On andOff..................................................................206Switching Maximum Cooling On andOff....................................................................125Switching Maximum Defrost On andOff....................................................................125Switching Pre-Collision Assist On andOff..................................................................248Switching Rear Occupant Alert SystemOn and Off...................................................145Switching Recirculated Air On andOff....................................................................125Switching Repeat Mode On andOff..................................................................392Switching Shuffle Mode On andOff..................................................................392Switching Stability Control On andOff..................................................................203Switching the Audio Unit On andOff..................................................................392Switching the Front Interior Lamps Onand Off............................................................98Switching the Hazard Flashers On andOff..................................................................284Switching the Heated Mirrors On andOff...................................................................126Switching the Heated Steering WheelOn and Off.....................................................88Switching the Heated Wiper Park On andOff....................................................................125Switching the Lane Keeping SystemMode..............................................................235Switching the Lane Keeping System Onand Off..........................................................235Switching the Rear Interior Lamps Onand Off............................................................98
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