Less Cost to Properly Maintain YourVehicle
The Ford Protect extended service planalso offers a Premium Maintenance Planthat covers all scheduled maintenance,and selected wear items. The coverage isprepaid, so you never have to worry aboutthe cost of your vehicle’s maintenance.
Covered maintenance includes:
•Windshield wiper blades.
•Spark plugs.
•The clutch disc (if equipped).
•Brake pads and linings.
•Shock absorbers.
•Struts.
•Engine belts.
•Engine coolant hoses, clamps ando-rings.
•Diesel exhaust fluid replenishment (ifequipped).
•Cabin air filter replacement every20,000 mi (32,000 km) for electricvehicles only.
Interest Free Finance Options
Just a 5% down payment provides youwith an affordable, no interest, no feepayment program allowing you all thesecurity and benefits Ford Protectextended service plan has to offer whilepaying over time. You are pre-approvedwith no credit check or hassles. To learnmore, call our Ford Protect extendedservice plan specialists at 800-367-3377.
Ford Protect Extended Service PlanP.O. Box 321067Detroit, MI 48232
Ford Protect Extended ServicePlan (Canada Only)
You can get more protection for yourvehicle by purchasing a Ford Protectextended service plan. Ford Protectextended service plan is the only servicecontract backed by Ford Motor Companyof Canada, Limited. Depending on the planyou purchase, Ford Protect extendedservice plan provides benefits such as:
•Rental reimbursement.
•Coverage for certain maintenance andwear items.
•Protection against repair costs afteryour New Vehicle Limited WarrantyCoverage expires.
•Roadside Assistance benefits.
There are several Ford Protect extendedservice plans available in various time,distance and deductible combinations.Each plan is tailored to fit your own drivingneeds, including reimbursement for towingand rental. When you purchase FordProtect extended service plan, you receiveadded peace-of-mind protectionthroughout Canada, the United States andMexico, provided by a network ofparticipating authorized Ford MotorCompany dealers.
Note:Repairs performed outside of Canadaand the United States are not eligible forFord Protect extended service plancoverage.
This information is subject to change. Visityour local Ford of Canada dealer orwww.ford.ca to find the Ford Protectextended service plan that is right for you.
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Check Every Month
Engine oil level.
Function of all interior and exterior lights.
Tires, including spare, for wear and proper pressure.
Windshield washer fluid level.
Fuel and water separator. Drain if necessary, or if indicated by the information display.
Holes and slots in the tail pipe to make sure they are functional and clear of debris.
Check Every Six Months
Battery connections. Clean if necessary.
Body and door drain holes for obstructions. Clean if necessary.
Cooling system fluid level and coolant strength.
Door weatherstrips for wear. Lubricate if necessary.
Hinges, latches and outside locks for proper operation. Lubricate if necessary.
Parking brake for proper operation.
Seatbelts and seat latches for wear and function.
Safety warning lamps (brake, ABS, airbag and seatbelt) for operation.
Washer spray and wiper operation. Clean or replace blades as necessary.
Multi-Point Inspection
In order to keep your vehicle running right,it is important to have the systems on yourvehicle checked regularly. This can helpidentify potential issues and prevent majorproblems. We recommend having thefollowing multi-point inspection performedat every scheduled maintenance intervalto help make sure your vehicle keepsrunning great.
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Multi-Point Inspection
Hazard warning system operationAccessory drive belt(s)
Horn operationBattery performance
Radiator, cooler, heater and air conditioninghosesEngine air filter
Suspension components for leaks ordamageExhaust system
Steering and linkageExterior lamps operation
Tires, including spare, for wear and proper
pressure2Fluid levels1; fill if necessary
Windshield for cracks, chips or pitsFor oil and fluid leaks
Washer spray and wiper operationHalf-shaft dust boots
1 Brake, coolant recovery reservoir, automatic transmission and window washer.2If your vehicle has a temporary mobility kit, check the tire sealant expiration Use By dateon the canister. Replace as needed.
Be sure to ask your dealership serviceadvisor or technician about the multi-pointvehicle inspection. It is a comprehensiveway to perform a thorough inspection ofyour vehicle. Your checklist gives youimmediate feedback on the overallcondition of your vehicle.
NORMAL SCHEDULED
MAINTENANCE
Intelligent Oil-Life Monitor™
Your vehicle has an Intelligent Oil-LifeMonitor that determines when you shouldchange the engine oil based on how youuse your vehicle. By using severalimportant factors in its calculations, themonitor helps reduce the cost of owningyour vehicle and reduces environmentalwaste at the same time.
This means you do not have to rememberto change the oil on a mileage-basedschedule. Your vehicle lets you know whenan oil change is due by displaying amessage in the instrument cluster display.
The following table provides examples ofvehicle use and its impact on oil changeintervals. It is a guideline only. Actual oilchange intervals depend on several factorsand generally decrease with severity ofuse.
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When to Expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Normal
7,500–12,500 mi(12,000–20,000 km)
Normal commuting with highway drivingNo, or moderate, load or towingFlat to moderately hilly roadsNo extended idling
Severe
5,000–7,500 mi(8,000–12,000 km)
Moderate to heavy load or towingMountainous or off-road conditionsExtended idlingExtended hot or cold operation
Extreme
3,000–5,000 mi(5,000–8,000 km)Maximum load or towingExtreme hot or cold operationExtended engine idling
Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Instrument Cluster Display1
Change the engine oil and filter.
Rotate the tires.
Perform a multi-point inspection, recommended.
Inspect the automatic transmission fluid level. Consult your dealer for requirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and heat shields.
Inspect the rear axle and U-joints.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tire-rod ends, driveshaft and the U-joints.
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At Every Oil Change Interval as Indicated by the Instrument Cluster Display1
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
1 Do not exceed one year or 12,500 mi (20,000 km) between service intervals.
Brake Fluid Maintenance1
Change the brake fluid.2Every 3 Years
1 Perform this maintenance item every 3 years. Do not exceed the designated time for theinterval.2 Brake fluid servicing requires special equipment available at your authorized dealer.
Other Maintenance Items1
Replace the cabin air filter.Every 20,000 mi(32,000 km)
Replace the engine air filter.Every 30,000 mi(48,000 km)
Replace the spark plugs.Every 100,000 mi(160,000 km)Inspect the accessory drive belt(s).2
Change the automatic transmission fluid.Every 150,000 mi(240,000 km)Replace the accessory drive belt(s).3
Change the engine coolant.4At 200,000 mi(322,000 km)
1 Perform these maintenance items within 3,000 mi (4,800 km) of the last engine oil andfilter change. Do not exceed the designated distance for the interval.2 After initial inspection, inspect every other oil change until replaced.3 If not replaced within the last 100,000 mi (160,000 km).4 Initial replacement at 10 years or 200,000 mi (322,000 km), then every five years or100,000 mi (160,000 km).
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What Is Automatic Return to Park(P).......................................................................184Automatic Transmission AudibleWarnings.......................................................187Automatic Transmission............................182Automatic Return to Park (P).......................184Automatic Transmission Positions..............182Automatic Transmission –Troubleshooting.............................................188Grade Assist - Hybrid Electric Vehicle(HEV).................................................................185Manual Park Release - Gasoline...................185Temporary Neutral Mode................................183Automatic Transmission PositionIndicators......................................................183Automatic Transmission Positions........182Drive (D).................................................................183Low (L)...................................................................183Neutral (N)............................................................182Park (P)..................................................................182Reverse (R)...........................................................182Automatic TransmissionPrecautions..................................................182Automatic Transmission –Troubleshooting........................................188Automatic Transmission – InformationMessages..........................................................188Auto Mode.......................................................126Auto Mode Indicators........................................126Switching Auto Mode On and Off................126Switching Dual Mode On and Off................128Auto-Start-Stop...........................................168Auto-Start-Stop – Troubleshooting...........169Auto-Start-Stop Indicators......................168Auto-Start-Stop Precautions..................168Auto-Start-Stop –Troubleshooting.........................................169Auto-Start-Stop – Frequently AskedQuestions..........................................................170Auto-Start-Stop – InformationMessages..........................................................169Autounlock........................................................73Autounlock Requirements................................73Switching Autounlock On and Off.................73What Is Autounlock.............................................73AWDSee: All-Wheel Drive.........................................189
B
BatterySee: Changing the 12V Battery......................315See: Changing the 12V Battery - Hybrid ElectricVehicle (HEV).................................................318Blind Spot Information System...............241Blind Spot Information System –Troubleshooting............................................243Blind Spot Information SystemIndicators.....................................................242Blind Spot Information SystemLimitations...................................................241Blind Spot Information SystemPrecautions..................................................241Blind Spot Information SystemRequirements..............................................241Blind Spot Information System –Troubleshooting........................................243Blind Spot Information System –Information Messages................................243Body Control Module Fuse Box..............301Accessing the Body Control Module FuseBox......................................................................301Identifying the Fuses in the Body ControlModule Fuse Box...........................................301Locating the Body Control Module FuseBox......................................................................301Bonnet LockSee: Opening and Closing the Hood..........304Booster Seats..................................................39Brake Coach - Hybrid Electric Vehicle(HEV)..............................................................119Brake Fluid Specification...........................192Brake Over Accelerator................................191Brake Precautions.........................................191Brakes................................................................191Anti-Lock Braking System................................191Brakes – Troubleshooting...............................193Brakes – Troubleshooting.........................193Brakes – Frequently AskedQuestions.........................................................193Brakes – Warning Lamps................................193Breaking-In.....................................................278
C
Calculating Payload....................................259
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Calculating the Load Limit.......................259Canceling the Set Speed..........................204Capacities and Specifications................363Catalytic Converter......................................180Catalytic Converter –Troubleshooting............................................180Catalytic Converter Precautions............180Catalytic Converter –Troubleshooting........................................180Catalytic Converter – WarningLamps................................................................180Center Console..............................................153Opening the Center Console..........................153Changing a Flat Tire....................................354Changing a Road Wheel...........................354Changing the 12V Battery..........................315Changing the 12V Battery - HybridElectric Vehicle (HEV).............................318Changing the Engine Air Filter - 2.0LEcoBoost™..................................................313Changing the Engine Air Filter - 2.5L,Hybrid Electric Vehicle (HEV)...............314Changing the Fuel Filter.............................315Changing the Remote Control Battery -Vehicles With: Push Button Start.........64Changing the Remote Control Battery -Vehicles Without: Push ButtonStart.................................................................63Changing the Vehicle Wi-Fi HotspotName or Password...................................381Charging a Device.........................................147Charging a Wireless Device.......................152Checking MyKey System Status..............69Checking the Brake Fluid...........................192Checking the Coolant................................309Checking the Seatbelts...............................48Checking the Tire Pressures....................346Checking the Wiper Blades........................89Children and Airbags.....................................53Child Restraint Anchor Points....................32Locating the Child Restraint Lower AnchorPoints...................................................................32Locating the Child Restraint Top TetherAnchor Points...................................................33What Are the Child Restraint AnchorPoints...................................................................32Child Restraints...............................................33Child Restraint Position Information.............33
Child Restraints Recommendation...............34Child Safety.......................................................31Child Restraint Anchor Points..........................32Child Restraints.....................................................33Installing Child Restraints.................................34Child Safety Locks..........................................41Child Safety Precautions..............................31Cleaning Products........................................327Cleaning the Exterior..................................328Cleaning Camera Lenses andSensors.............................................................329Cleaning Chrome, Aluminium or StainlessSteel...................................................................328Cleaning Headlamps and RearLamps...............................................................328Cleaning Stripes or Graphics.........................329Cleaning the Engine Compartment............329Cleaning the Exterior Precautions...............328Cleaning the Underbody.................................329Cleaning Wheels................................................328Cleaning Windows and WiperBlades...............................................................328Cleaning the Interior...................................329Cleaning Carpets and Floor Mats.................331Cleaning Displays and Screens....................330Cleaning Fabric...................................................330Cleaning Leather................................................330Cleaning Moonroof Tracks..............................331Cleaning Plastic.................................................330Cleaning Seatbelts.............................................331Cleaning Storage Compartments................331Cleaning the Instrument Panel....................329Cleaning Vinyl.......................................................331Clearing All MyKeys.......................................69Climate Control.............................................125Auto Mode.............................................................126Climate Control Hints.................................128Cold Weather Precautions.......................278Configuring the Trip Computer - VehiclesWith: 4.2 Inch Screen...............................120Connected Vehicle.......................................377Connecting the Vehicle to a MobileNetwork.............................................................377Connected Vehicle Data..............................24Connected Vehicle Limitations...............377Connected Vehicle Requirements.........377Connected Vehicle – Troubleshooting -Vehicles With: Modem............................378
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Introduction.......................................................17
J
Jump Starting the Vehicle........................284Jump Starting Precautions............................284Jump Starting the Vehicle..............................285Preparing the Vehicle.......................................285
K
Keyless Entry....................................................76Keyless Entry – Troubleshooting.....................77Keyless Entry Keypad....................................78Keyless Entry Keypad –Troubleshooting..............................................80Keyless Entry Keypad Limitations............78Keyless Entry Keypad Master AccessCode.................................................................78Keyless Entry Keypad Personal AccessCodes...............................................................78Keyless Entry Keypad –Troubleshooting..........................................80Keyless Entry Keypad – Frequently AskedQuestions..........................................................80Keyless Entry Limitations............................76Keyless Entry Settings..................................76Keyless Entry – Troubleshooting..............77Keyless Entry – Frequently AskedQuestions............................................................77Keys and Remote Controls..........................61Keys and Remote Controls –Troubleshooting..............................................66Keys and Remote Controls –Troubleshooting..........................................66Keys and Remote Controls – InformationMessages...........................................................66
L
Lane Centering..............................................225How Does Lane Centering Work..................225Lane Centering Alerts.......................................226Lane Centering AutomaticCancellation....................................................227Lane Centering Indicators...............................227Lane Centering Limitations............................226Lane Centering Manual Cancellation.........227
Lane Centering Precautions..........................225Lane Centering Requirements......................225Switching Lane Centering On andOff.......................................................................226Lane Keeping System Indicators............237Lane Keeping System................................234Aid Mode...............................................................236Alert and Aid Mode...........................................236Alert Mode............................................................235Lane Keeping System –Troubleshooting............................................238Lane Keeping System Limitations........234Lane Keeping System Precautions.......234Lane Keeping System –Troubleshooting........................................238Lane Keeping System – Frequently AskedQuestions........................................................239Lane Keeping System – InformationMessages.........................................................238Launching or Retrieving a Boat orPersonal Watercraft................................269Load Carrying.................................................257Load Carrying Precautions.......................257Loading Your Trailer....................................268Locating the 12V Pre-WiredConnections................................................447Locating the Blind Spot InformationSystem Sensors.........................................242Locating the Brake Fluid Reservoir.........191Locating the Cross Traffic AlertSensors.........................................................245Locating the Fuel Filler Funnel.................172Locating the Keyless Entry Keypad.........78Locating the Power Outlets......................149Locating the Pre-Collision AssistSensors.........................................................249Locating the Rear View Camera.............214Locating the Safety ComplianceCertification Labels..................................258Locating the Tire label...............................335Locating the USB Ports..............................147Locating the Wireless AccessoryCharger..........................................................152Locating Your Vehicle...................................62Locking and Unlocking the Tailgate........82Locking the Rear Window Controls........101
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