Jump Starting the Vehicle ........................190
Transporting the Vehicle ...........................192
Towing Points ...............................................193
Customer Assistance
Getting the Services You Need ..............194
In California (U.S. Only) ............................195
The Better Business Bureau (BBB) Auto
Line Program (U.S. Only) .....................196
Getting Assistance Outside the U.S. and
Canada ........................................................197
Ordering Additional Owner's Literature
........................................................................1 9 8
Reporting Safety Defects (U.S. Only)
........................................................................1 9 8
Reporting Safety Defects (Canada Only)
........................................................................1 9 9
Fuses
Fuse Specification Chart .........................200
Changing a Fuse .........................................208
Vehicle Inspection Guide
Vehicle Inspection Information ..............210
Maintenance
General Information ...................................219
Opening and Closing the Hood .............220
Under Hood Overview - 6.7L Diesel ......222
Under Hood Overview - 7.3L ...................223
Engine Oil Dipstick - 6.7L Diesel ............224
Engine Oil Dipstick - 7.3L ..........................224
Engine Oil Check - 6.7L Diesel ...............224
Engine Oil Check - 7.3L .............................225
Changing the Engine Oil and Oil Filter
........................................................................226
Oil Change Indicator Reset ......................227
Changing the Engine Air Filter - 6.7L
Diesel ...........................................................228
Changing the Engine Air Filter - 7.3L .....230Draining the Fuel Filter Water Trap - 6.7L
Diesel ...........................................................232
Engine Coolant Check - 6.7L Diesel ......233
Engine Coolant Check - 7.3L ...................238
Automatic Transmission Fluid Check
........................................................................242
Brake Fluid Check .......................................244
Power Steering Fluid Check ....................245
Changing the 12V Battery ........................246
Adjusting the Headlamps ........................247
Washer Fluid Check ...................................249
Fuel Filter - 7.3L ...........................................249
Checking the Wiper Blades ....................249
Changing the Wiper Blades ....................249
Removing a Headlamp ............................250
Changing a Bulb .........................................250
Changing the Engine-Mounted and
Diesel Fuel Conditioner Module Fuel
Filters - 6.7L Diesel ..................................251
Electrical System Inspection ..................254
Air Induction System Inspection ...........254
Exhaust System Inspection ....................255
Brake System Inspection .........................255
Axle Inspection ............................................258
Steering System Inspection ...................259
Suspension System Inspection .............259
Frame and Tow Hook Inspection .........260
Rear Axle Fluid Check ...............................260
Spring U-Bolt Check .................................260
Vehicle Care
General Information ..................................262
Cleaning Products ......................................262
Cleaning the Exterior .................................263
Waxing ............................................................264
Cleaning the Engine ..................................264
Cleaning the Windows and Wiper Blades
........................................................................265
Cleaning the Interior ..................................265
Cleaning the Instrument Panel and
Instrument Cluster Lens ......................266
4
Table of Contents
If these modified engine performance
characteristics persist for an extended
period and either the service engine soon
or powertrain malfunction, reduced power,
electronic throttle control light is
illuminated, have the system checked by
an authorized dealer.
Service engine soon
Powertrain malfunction, reduced
power, electronic throttle control
Diesel Lubrication System
It is important to change the engine oil at
the recommended service intervals or
when indicated by the information display
to maintain oil viscosity. Extending the oil
and filter change interval beyond the
recommended interval can negatively
affect engine performance, fuel economy
and engine life. See Engine Oil Check
(page 224).
Engine and secondary cooling system
The cooling system contains a primary
cooling loop to cool the engine and a
secondary cooling loop to cool the
transmission, charge air, and fuel. The
coolant serves three primary purposes: to
provide heat transfer, freeze point
protection, and corrosion protection using
additives.
Vehicles with diesel engines typically are
used to carry heavy loads and accumulate
mileage rapidly. These two factors may
cause the additives in the coolant to wear
out in a shorter time. You can find more
information about coolant additives and
coolant change intervals in the coolant
chapter. See General Maintenance
Information (page 319). Operating the
engine with insufficient coolant or coolant
additive can cause severe engine damage.Selective catalytic reduction system
Your vehicle is equipped with a selective
catalytic reduction system designed to
reduce emission levels of nitrogen oxides
from the exhaust of your diesel engine. This
system relies on the use of Diesel Exhaust
Fluid (DEF) that you must replenish at
certain intervals. Failure to maintain proper
DEF levels or if the DEF becomes
contaminated will result in vehicle speed
limitations or result in your vehicle entering
an idle-only mode. See Selective
Catalytic Reductant System (page 118).
Minor Troubleshooting Guide
If the engine won’t crank
WARNING: Battery posts,
terminals and related accessories
contain lead and lead compounds. Wash
hands after handling.
Turn on the headlights. If the lights are dim,
do not go on at all or when the ignition is
turned to the start position, the lights
become dim or go out, the battery
connections may be loose or corroded, or
the battery may be discharged. If there is
a clicking or stuttering sound coming from
the engine compartment when you turn
the key to the start position, this may also
indicate a loose or corroded battery
connection.
Check the battery connections at the
battery posts, cable connection to the
engine grounding point and at the starter
connection.
If you suspect a discharged battery, have
it checked and corrected.
9
Introduction
Engine Oil Pressure Gauge
Indicates engine oil pressure. At normal
operating temperature, the level indicator
is in the normal range. If the pressure gauge
falls below the normal range, stop your
vehicle, switch off the engine and check
the engine oil level. Add oil if needed. If the
oil level is correct, have your vehicle
checked by an authorized dealer.
Engine Coolant Temperature
Gauge
WARNING: Do not remove the
coolant reservoir cap when the engine is
on or the cooling system is hot. Wait 10
minutes for the cooling system to cool
down. Cover the coolant reservoir cap
with a thick cloth to prevent the
possibility of scalding and slowly remove
the cap. Failure to follow this instruction
could result in personal injury.
Indicates engine coolant temperature. At
normal operating temperature, the level
indicator is in the normal range. If the
engine coolant temperature exceeds the
normal range, stop your vehicle as soon as
possible, switch off the engine and let the
engine cool.
Fuel Gauge
The fuel gauge indicates about how much
fuel is in the fuel tank.
The arrow adjacent to the fuel pump
symbol indicates on which side of your
vehicle the fuel filler door is located.
Note:The fuel gauge may vary slightly
when your vehicle is moving or on a slope.Low Fuel Reminder
A low fuel level reminder displays and
sounds when the distance to empty
reaches 50 mi (80 km), 25 mi (40 km),
10 mi (20 km) and 0 mi (0 km) for all
vehicle keys.
Note:The low fuel reminder can appear at
different fuel gauge positions depending on
fuel economy conditions. This variation is
normal.
Distance to Empty
Indicates the approximate distance your
vehicle can travel on the fuel remaining in
the tank. Changes in driving pattern can
cause the value to not only decrease but
also increase or stay constant for periods
of time.
Configurable Gauge
Transmission Fluid Temperature Gauge
Indicates transmission fluid temperature.
At normal operating temperature, the level
indicator is in the normal range. If the
transmission fluid temperature exceeds
the normal range, stop your vehicle as soon
as possible and verify the airflow is not
restricted by snow or debris blocking
airflow through the grille.
Special operating conditions such as
snowplowing, towing, or off-road use may
cause higher than normal operating
temperatures. See Special Operating
Conditions Scheduled Maintenance
(page 329).
To lower the transmission temperature
into the normal range, alter the severity of
your driving conditions. Operating the
transmission for extended periods with the
gauge in the higher than normal area may
cause internal transmission damage. If the
gauge continues to show high
temperatures, see an authorized dealer.
65
Instrument Cluster
Your vehicle may not pass the I/M test if
the service engine soon indicator is on or
not working properly (bulb is burned out),
or if the OBD-II system has determined
that some of the emission control systems
have not been properly checked. In this
case, the vehicle is not ready for I/M
testing.
If the vehicle’s engine or transmission has
just been serviced, or the battery has
recently run down or been replaced, the
OBD-II system may indicate that the
vehicle is not ready for I/M testing. To
determine if the vehicle is ready for I/M
testing, turn the ignition key to the on
position for 15 seconds without cranking
the engine. If the service engine soon
indicator blinks eight times, it means that
the vehicle is not ready for I/M testing; if
the service engine soon indicator stays on
solid, it means that your vehicle is ready
for I/M testing.
The OBD-II system checks the emission
control system during normal driving. A
complete check may take several days.
If the vehicle is not ready for I/M testing,
you can perform the following driving cycle
consisting of mixed city and highway
driving:
1. 15 minutes of steady driving on an
expressway or highway followed by 20
minutes of stop-and-go driving with at
least four 30-second idle periods.
2. Allow your vehicle to sit for at least
eight hours with the ignition off. Then,
start the vehicle and complete the
above driving cycle. The vehicle must
warm up to its normal operating
temperature. Once started, do not turn
off the vehicle until the above driving
cycle is complete.
If the vehicle is still not ready for I/M
testing, you need to repeat the above
driving cycle.SELECTIVE CATALYTIC
REDUCTANT SYSTEM - DIESEL
Your vehicle may have a selective catalytic
reduction system. This system helps
reduce emission levels of oxides of
nitrogen from the exhaust system. The
system automatically injects diesel
exhaust fluid into the exhaust system to
enable correct selective catalytic reduction
system function.
Note:Selective catalytic reduction systems
are not fitted to vehicles in markets where
only high-sulfur diesel fuel is available.
Diesel Exhaust Fluid Level
In order for the system to operate correctly
you must maintain the diesel exhaust fluid
level.
The system has a sensor to monitor fluid
level and quality/concentration. A warning
message appears in the information
display when the diesel exhaust fluid level
is low. If a warning message appears, refill
the diesel exhaust fluid tank as soon as
possible. See Information Messages
(page 74).
Filling the Diesel Exhaust Fluid
Tank
WARNING: Keep diesel exhaust
fluid out of reach of children. Avoid
contact with skin, eyes or clothing. In
case of contact with your eyes, flush
immediately with water and get prompt
medical attention. In case of contact
with your skin, clean immediately with
soap and water. If you swallow any
diesel exhaust fluid, drink plenty of
water, call a physician immediately.
118
Engine Emission Control
Engine starting (with parking brake applied)
Check the gauge (diesel engine) or indicator light (gasoline
engine) to verify the alternator is charging. Voltmeter
Inspect for excessive free play in the steering linkages. The
steering wheel should have less than 2 in (5 cm) of free play
at its rim. Steering linkage free play
Verify the parking brake holds the vehicle by gently trying to
pull forward with the parking brake applied. Parking brake
Verify operation using the following procedure. Chock the
wheels, if necessary. Push in the parking brake and, on
tractors, push in the tractor parking brake knob: Air brakes
1. Verify the air compressor or governor cutout pressure is
approximately 120 psi (827 kPa).
2. Turn off the engine, and then turn the key back to the on
position (without starting the engine).
3. Without the brake pedal applied, note the air pressure drop
for one minute. It should be less than 2 psi (14 kPa) for single
vehicles and 3 psi (21 kPa) for combination vehicles.
4. Press and hold the brake pedal with 90 psi (621 kPa) or
more. Make sure there is no more than a 3 psi (21 kPa) per
minute leak for single vehicles and a 4 psi (28 kPa) minute
leak for combination vehicles.
5. Pump the brake pedal to deplete the system of air pressure.
The warning light and tone should turn on at 57 psi (393 kPa).
6. Pump the brake pedal and make sure the parking brake
and trailer parking brake knobs pop out at 20 psi (138 kPa)
or higher.
Verify that the fluid level is in the proper operating range. See
Automatic Transmission Fluid Check (page 242). Automatic transmission
fluid
Front of vehicle
Verify all exterior lights illuminate and are clean. Lights
Check headlights function on high and low beam.
Verify reflectors are clean, unbroken and of proper color (red
on rear, amber elsewhere).
212
Vehicle Inspection Guide
UNDER HOOD OVERVIEW - 6.7L DIESEL
E313700E313700
Engine compartment fuse box. See Fuses (page 200). A
Windshield washer fluid reservoir. See Washer Fluid Check (page 249). B
Automatic transmission fluid dipstick. See Automatic Transmission Fluid
Check (page 242). C
Secondary Cooling System Reservoir. See Engine Coolant Check (page 233). D
Engine coolant reservoir. See Engine Coolant Check (page 233). E
Secondary fuel filter. See Draining the Fuel Filter Water Trap (page 232). F
Engine oil separator. See Changing the Engine Oil and Oil Filter (page 226). G
Engine oil filler cap. See Engine Oil Check (page 224). H
Brake fluid reservoir. See Brake Fluid Check (page 244). I
Power steering fluid reservoir. See Power Steering Fluid Check (page 245). J
Air brake compressor. See Brake System Inspection (page 255). K
Engine oil dipstick. See Engine Oil Dipstick (page 224). L
Air cleaner assembly. See Changing the Engine Oil and Oil Filter (page 226). M
222
Maintenance
UNDER HOOD OVERVIEW - 7.3L
E330964E330964
Engine compartment fuse box. See Fuses (page 200). A
Engine oil dipstick. See Engine Oil Dipstick (page 224). B
Windshield washer fluid reservoir. See Washer Fluid Check (page 249). C
Automatic transmission fluid dipstick. See Automatic Transmission Fluid
Check (page 242). D
Engine coolant reservoir. See Engine Coolant Check (page 238). E
Engine oil filler cap. See Engine Oil Check (page 225). F
Brake fluid reservoir. See Brake Fluid Check (page 244). G
Power steering fluid reservoir. See Power Steering Fluid Check (page 245). H
Air cleaner assembly. See Changing the Engine Air Filter (page 230). I
223
Maintenance
4. Check the coolant level. If the coolant
level is at or below the minimum mark,
add prediluted coolant immediately.
5. When the engine temperature cools,
you can re-start the engine. Have your
vehicle checked as soon as possible to
minimize engine damage.
Note: Driving your vehicle without repair
increases the chance of engine damage.
Engine Coolant Temperature
Management (If Equipped)
WARNING: To reduce the risk of
crash and injury, be prepared that the
vehicle speed may reduce and the
vehicle may not be able to accelerate
with full power until the coolant
temperature reduces.
If you tow a trailer with your vehicle, the
engine may temporarily reach a higher
temperature during severe operating
conditions, for example ascending a long
or steep grade in high ambient
temperatures.
At this time, you may notice the coolant
temperature gauge moves toward the red
zone and a message may appear in the
information display.
You may notice a reduction in vehicle
speed caused by reduced engine power in
order to manage the engine coolant
temperature. Your vehicle may enter this
mode if certain high-temperature and
high-load conditions take place. The
amount of speed reduction depends on
vehicle loading, grade and ambient
temperature. If this occurs, there is no
need to pull off the road. You can continue
to drive your vehicle.The air conditioning may turn on and off
during severe operating conditions to
protect the engine from overheating. When
the coolant temperature decreases to the
normal operating temperature, the air
conditioning turns on.
If the coolant temperature gauge moves
fully into the red zone, or if the coolant
temperature warning or service engine
soon messages appear in your information
display, do the following:
1. Pull off the road as soon as safely
possible and shift the transmission into
park (P).
2. Leave the engine running until the
coolant temperature gauge needle
returns to the normal position. After
several minutes, if the temperature
does not drop, follow the remaining
steps.
3. Switch the engine off and wait for it to
cool. Check the coolant level.
4. If the coolant level is at or below the
minimum mark, add prediluted coolant
immediately.
5. If the coolant level is normal, restart
the engine and continue.
AUTOMATIC TRANSMISSION
FLUID CHECK
The transmission does not consume fluid.
However, check the fluid level if the
transmission is not working properly, for
example if the transmission slips, shifts
slowly or if there are signs of fluid loss.
Replace the transmission fluid and filter
on your vehicle at the specified service
interval. See Scheduled Maintenance
(page 319).
Automatic transmission fluid expands
when warmed. To check the fluid level
consistently and accurately, do the
following:
242
Maintenance