
STARTING AND STOPPING THEENGINE – FREQUENTLY ASKEDQUESTIONS - VEHICLESWITHOUT: PUSH BUTTON START
Why is the engine idle speed high whenI am starting the engine?
The speed at which the engine idlesimmediately after starting is optimizedto minimize vehicle emissions andmaximize cabin comfort and fueleconomy.
Why does the engine not crank?
You can only attempt to start theengine for a limited amount of timebefore the starting system temporarilydisables. If you exceed the startingtime limit, a message may appear andyou cannot attempt to start the enginefor at least 15 minutes.
Why do I experience different drivingcharacteristics?
If you disconnect the battery, yourvehicle may exhibit some unusualdriving characteristics forapproximately 5 mi (8 km) after youreconnect it. This is because the enginemanagement system must realignitself with the engine. You candisregard any unusual drivingcharacteristics during this period.
Why can I not start the engine?
If you cannot start the engine after 3attempts, wait 10 seconds and do thefollowing:
1.Fully press the brake pedal or theclutch pedal.
Note:Make sure that the parking brake isapplied.
Note:Make sure that the transmission is inpark (P) or neutral (N).
2.Fully press the accelerator pedal andhold it there.
3.Turn the key to position III and waituntil the engine stops cranking.
4.Release the accelerator pedal.
5.Turn the key to position III.
STARTING AND STOPPING THEENGINE – FREQUENTLY ASKEDQUESTIONS - VEHICLES WITH:PUSH BUTTON START
Why is the engine idle speed high whenI am starting the engine?
The speed at which the engine idlesimmediately after starting is optimizedto minimize vehicle emissions andmaximize cabin comfort and fueleconomy.
Why does the engine not crank?
You can only attempt to start theengine for a limited amount of timebefore the starting system temporarilydisables. If you exceed the startingtime limit, a message may appear andyou cannot attempt to start the enginefor at least 15 minutes.
Why do I experience different drivingcharacteristics?
If you disconnect the battery, yourvehicle may exhibit some unusualdriving characteristics forapproximately 5 mi (8 km) after youreconnect it. This is because the enginemanagement system must realignitself with the engine. You candisregard any unusual drivingcharacteristics during this period.
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WHAT IS A HYBRID ELECTRIC
VEHICLE
A hybrid vehicle has an electric motor anda high voltage battery combined with agasoline engine.
HOW DOES A HYBRID
ELECTRIC VEHICLE WORK
The hybrid vehicle combines electric andgasoline propulsion to provide optimalperformance and improved efficiency.
HYBRID ELECTRIC VEHICLE
DRIVING CHARACTERISTICS
The gasoline engine starts and stops toprovide power when required and to savefuel when not needed. When coasting atlow speeds, coming to a stop or standing,the gas engine normally shuts down andyour vehicle operates in electric-onlymode.
Conditions that may cause the gasolineengine to start or remain running include:
•Considerable vehicle acceleration.
•Driving uphill.
•The high voltage battery charge levelis low.
•Heating or cooling the vehicle interiorin high or low outside temperatures.
•The gasoline engine is below normaloperating temperature.
•Towing a trailer.
•Certain selectable drive modes couldcause the engine to run. See Selectinga Drive Mode (page 363). Use of thepaddle shifters while in drive (D) couldcause the engine to run.
Your hybrid vehicle also comes withstandard hydraulic braking andregenerative braking. Regenerative brakingis performed by your transmission andcaptures brake energy and stores it in thehigh voltage battery.
You could also notice that your enginecontinues to run instead of shutting offduring extended downhill driving. Theengine stays on during this engine brakingbut is not using any fuel.
You could also hear a slight whine orwhistle when operating your vehicle. Thisis the normal operation of the electricmotor in the hybrid system.
HYBRID ELECTRIC VEHICLE
INDICATORS
When you start your vehicle, agreen READY indicator lightappears in the instrument clusterletting you know that your vehicle is readyfor driving.
The engine may not start because yourvehicle has a silent key start feature. Thisfuel saving feature allows your vehicle tobe ready to drive without requiring the gasengine to be running.
The indicator remains on when your vehicleis on, whether the engine is running or not,to indicate your vehicle is capable ofmovement using the electric motor, gasengine or both.
Typically, the engine does not start unlessthe vehicle is cold, a climate controlchange is requested or you press theaccelerator pedal.
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HYBRID ELECTRIC VEHICLE
INFORMATION –
TROUBLESHOOTING
HYBRID ELECTRIC VEHICLEINFORMATION – FREQUENTLYASKED QUESTIONS
What should I do if the vehicle runs outof fuel and the high voltage battery isout of charge?
Refuel and start your vehicle normally.The engine will recharge the highvoltage battery.
Why does the engine sometimes startat key-on?
The vehicle's computer determines ifan engine start is required at key-on.It starts the engine when necessary forcabin heating, windshield defrost, or ifthe outside temperature is low.
Can I put E15 or E85 in my vehicle, andhow will it affect my fuel economy?
Your hybrid vehicle can use E15 (15%ethanol, 85% gasoline) fuel, but youmay notice slightly reduced fueleconomy because ethanol containsless energy per gallon than gasoline.Your hybrid vehicle is not designed touse E85 (85% ethanol).
Why does it take a long time before theengine shuts down?
There are several reasons the enginestays on for an extended amount oftime when you first start it. Onecommon reason is to make sure thatthe emissions components are warmenough to minimize tailpipe emission.As the climate gets cooler, theengine-on time is extended.
Why does my engine stay on when it isextremely cold outside?
In order to make sure that the climatecontrol system can begin heating thecabin or defrosting the windshield assoon as a driver requests it, the enginecoolant temperature has to be keptsufficiently hot. Keeping the engine onis required to maintain the correctcoolant temperature.
POWER FLOW
WHAT IS POWER FLOW
The power flow shows how power is beingused in the vehicle and also displaysreasons for engine operation.
HOW DOES POWER FLOW WORK
The power flow information foryour hybrid vehicle is availablethrough the home screen orunder Apps.
Vehicle Operational States
Power flows to or from the front and rearwheels depending on the operational stateand the drive conditions.
•Idling: The vehicle is running and in park(P). The engine and/or the high voltagebattery are on.
•Electric driving: The vehicle is runningand in drive (D) or neutral (N). The highvoltage battery provides power to thewheels.
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WHAT IS THE HIGH VOLTAGE
BATTERY
The high voltage battery is a highlysophisticated lithium-ion battery system,used to store electrified propulsion energyto power the vehicle.
HIGH VOLTAGE BATTERY
PRECAUTIONS
WARNING: This battery packshould only be serviced by an authorizedelectric vehicle technician. Improperhandling can result in personal injury ordeath.
WARNING: Apply the parkingbrake, shift into park (P), switch theignition off and remove the key beforeyou open the hood or have any serviceor repair work completed. If you do notswitch the ignition off, the engine couldrestart at any time. Failure to follow thisinstruction could result in personal injuryor death.
WARNING: Do not touch theelectronic ignition system parts after youhave switched the ignition on or whenthe engine is running. The systemoperates at high voltage. Failure toadhere to this warning could result inserious personal injury or death.
WARNING: Keep your hands andclothing clear of the engine cooling fan.
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AUTOMATIC TRANSMISSION
PRECAUTIONS
WARNING: Apply the parkingbrake, shift into park (P), switch theignition off and remove the key beforeyou leave your vehicle. Failure to followthis instruction could result in personalinjury or death.
WARNING: When your vehicle isstationary, keep the brake pedal fullypressed when shifting gears. Failure tofollow this instruction could result inpersonal injury, death or propertydamage.
WARNING: Do not apply the brakepedal and accelerator pedalsimultaneously. Applying both pedalssimultaneously for more than a fewseconds will limit engine performance,which may result in difficulty maintainingspeed in traffic and could lead to seriousinjury.
AUTOMATIC TRANSMISSION
POSITIONS
PARK (P)
WARNING: Shift into park (P) onlywhen your vehicle is stationary.
In park (P) power is not transmitted to thedriven wheels.
Note:A tone sounds if you attempt to exityour vehicle without the transmission in park(P).
Note:Your vehicle may not shift out of park(P) if the vehicle battery has run out ofcharge.
Note:Your vehicle may not shift out of park(P) if a fuse is blown.
Note:Your vehicle may not shift out of park(P) unless the key or remote control is insideyour vehicle.
Note:The electronic parking brake couldapply when the selector is in park (P). SeeAutomatically Releasing the ElectricParking Brake (page 295).
Note:Your vehicle could shift into park (P)if you attempt to exit your vehicle withoutthe transmission in park (P). See How DoesAutomatic Return to Park (P) Work (page270).
Note:A tone could sound when you selectpark (P).
REVERSE (R)
WARNING: Shift into reverse (R)only when your vehicle is stationary.
In reverse (R) power is transmitted to thedriven wheels.
NEUTRAL (N)
WARNING: In neutral (N) yourvehicle is free to roll.
In neutral (N) power is not transmitted tothe driven wheels.
DRIVE (D)
In drive (D) power is transmitted to thedriven wheels.
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WHAT IS THE ELECTRIC
PARKING BRAKE
The electric parking brake is used to holdyour vehicle on slopes and flat roads.
APPLYING THE ELECTRIC
PARKING BRAKE
WARNING: Apply the parkingbrake, shift into park (P), switch theignition off and remove the key beforeyou leave your vehicle. Failure to followthis instruction could result in personalinjury or death.
WARNING: If you drive extendeddistances with the parking brake applied,you could cause damage to the brakesystem.
WARNING: The electric parkingbrake does not operate if the vehiclebattery has run out of charge.
The switch is on the lower partof the instrument panel.
Pull the switch up to apply the electricparking brake. The red warning lampflashes, then steadily illuminates when theparking brake is applied.
Note:You can apply the electric parkingbrake when the ignition is off.
Note:The electric parking brake couldautomatically apply when park (P) isselected. See Park (P) (page 264).
APPLYING THE ELECTRIC
PARKING BRAKE IN AN
EMERGENCY
You can use the electric parking brake toslow or stop your vehicle in an emergency.
Pull the switch up and hold it.
The red warning lamp illuminates, a tonesounds and the stoplamps turn on whenyou use the electric parking brake in anemergency.
The electric parking brake continues toslow your vehicle down unless you releasethe switch.
Note:Do not apply the electric parkingbrake when your vehicle is moving, exceptin an emergency. If you repeatedly use theelectric parking brake to slow or stop yourvehicle, you could cause damage to thebrake system.
MANUALLY RELEASING THE
ELECTRIC PARKING BRAKE
1.Switch the ignition on.
2.Press and hold the brake pedal.
3.Push the switch down.
The red warning lamp turns off.
Pulling Away on a Hill When Towing aTrailer
1.Press and hold the brake pedal.
2.Pull the switch upward and hold it.
3.Shift into gear.
4.Press the accelerator pedal until enginehas developed sufficient torque toprevent your vehicle from rolling downthe hill.
5.Release the switch and pull away in anormal manner.
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•The system could have difficultiesrecognizing the sticker based onenvironmental factors. You could needto move to a different area to changethe lighting and background or youcould need to change the direction youare driving. You could also try settingup the system at a different time ofday.
•Some trailers are not compatible withthe sticker and camera system. If theissue persists, set up the trailer with asensor purchased from your authorizeddealer. See Trailer SensorInstallation (page 441).
What does it mean if the systempauses during calibration?
•There could be steering input or trailermovement during the straight driveportion of the calibration process.
What does it mean if the systemdisplays hold steering steadyduring turn?
•Part of the calibration process for thesticker setup requires a steady turn. Ifyou are continually moving the steeringwheel during the turn, this delays thecalibration process. To enable thecalibration process, hold the steeringwheel at the same position whenturning.
What does it mean if the systemdisplays that it is not available?
•There could be a sub-system that thesystem uses that is not correctlyoperating. If the system continues todisplay it is not available, visit yourauthorized dealer to have your vehiclechecked.
•There could be a battery voltage issue.Make sure the battery is correctlycharged. If the system continues todisplay it is not available, visit yourauthorized dealer to have your vehiclechecked.
What does it mean if the systemdisplays that driving is required toinitialize steering?
•The steering system needs to learninternal parameters to fully turn on thefeature. Drive your vehicle straightforward above 25 mph (40 km/h) forapproximately 5 minutes.
•Your vehicle is new, there is a batteryvoltage issue or you have serviced thesteering system.
What does it mean if the systemrequires you to pull forward toinitialize?
•This occurs when the vehicle has notmoved during the current key cycleafter you connect and select the trailerin the touchscreen, or you operate thesystem at speeds below 1 mph(1 km/h) for an extended period oftime. Drive forward above 2 mph(3 km/h) and the system indicateswhen it initializes.
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•The system could have difficultiesrecognizing the sticker based onenvironmental factors. You could needto move to a different area to changethe lighting and background or youcould need to change the direction youare driving. You could also try settingup the system at a different time ofday.
•Some trailers are not compatible withthe sticker and camera system. If theissue persists, set up the trailer with asensor purchased from your authorizeddealer. See Trailer SensorInstallation (page 456).
What does it mean if the systempauses during calibration?
•There could be steering input or trailermovement during the straight driveportion of the calibration process.
What does it mean if the systemdisplays hold steering steadyduring turn?
•Part of the calibration process for thesticker setup requires a steady turn. Ifyou are continually moving the steeringwheel during the turn, this delays thecalibration process. To enable thecalibration process, hold the steeringwheel at the same position whenturning.
What does it mean if the systemdisplays that it is not available?
•There could be a sub-system that thesystem uses that is not correctlyoperating. If the system continues todisplay it is not available, visit yourauthorized dealer to have your vehiclechecked.
•There could be a battery voltage issue.Make sure the battery is correctlycharged. If the system continues todisplay it is not available, visit yourauthorized dealer to have your vehiclechecked.
What does it mean if the systemdisplays that driving is required toinitialize steering?
•The steering system needs to learninternal parameters to fully turn on thefeature. Drive your vehicle straightforward above 25 mph (40 km/h) forapproximately 5 minutes.
•Your vehicle is new, there is a batteryvoltage issue or you have serviced thesteering system.
What does it mean if the systemrequires you to pull forward toinitialize?
•This occurs when the vehicle has notmoved during the current key cycleafter you connect and select the trailerin the touchscreen, or you operate thesystem at speeds below 1 mph(1 km/h) for an extended period oftime. Drive forward above 2 mph(3 km/h) and the system indicateswhen it initializes.
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