Towing an all-wheel or four-wheel drivevehicle requires that all wheels be off theground, such as using a wheel lift anddollies or flatbed equipment. Wheel liftmay only be done by lifting the rear wheelsand putting the front wheels on dollies.This prevents damage to the transmission,all-wheel or four-wheel drive system andvehicle.
If your vehicle becomes inoperable withoutaccess to wheel dollies, a car-haulingtrailer or a flatbed transport vehicle, youcan flat-tow with all wheels on the groundunder limited conditions. See Towing theVehicle on Four Wheels (page 287).
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Protected ComponentFuse RatingFuse or RelayNumber
Trailer brake control module.30A42
Body control module.60A43
Brake on and off switch.10A44
Battery charger control module (hybridelectric vehicle).15A46
Heated backlite.40A50
Heated steering wheel.20A54
Trailer tow park lamps.20A55
Trailer tow battery charge.30A57
Trailer tow backup lamps.10A58
Multi-contour seat module.15A61
Headlamp washer pump.15A62
Four-wheel drive module.40A64
Front window wiper motor.30A69
Rear window wiper motor.15A71
Not used (spare).20A72
Driver door module.30A73
Left-hand heated windshield.50A78
Right-hand heated windshield.50A79
Trailer tow.20A80
Not used (spare).20A82
Rear blower motor.20A88
Trailer tow lighting module.20A91
Integrated spark control (hybrid electricvehicle).15A95
Not used (spare).15A96
Electric AC (hybrid electric vehicle).10A97
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GENERAL INFORMATION
Have your vehicle serviced regularly to helpmaintain its roadworthiness and resalevalue. There is a large network ofauthorized dealers that are there to helpyou with their professional servicingexpertise. We believe that their speciallytrained technicians are best qualified toservice your vehicle properly and expertly.They are supported by a wide range ofhighly specialized tools developedspecifically for servicing your vehicle.
If your vehicle requires professional service,an authorized dealer can provide thenecessary parts and service. Check yourwarranty information to find out whichparts and services are covered.
Use only recommended fuels, lubricants,fluids and service parts conforming tospecifications. Motorcraft® parts aredesigned and built to provide the bestperformance in your vehicle.
Precautions
•Do not work on a hot engine.
•Make sure that nothing gets caught inmoving parts.
•Do not work on a vehicle with theengine running in an enclosed space,unless you are sure you have enoughventilation.
•Keep all open flames and other burningmaterial (such as cigarettes) awayfrom the battery and all fuel relatedparts.
Working with the Engine Off
1.Set the parking brake and shift thetransmission to park (P).
2.Switch off the engine.
3.Block the wheels.
Working with the Engine On
WARNING: To reduce the risk ofvehicle damage and personal burninjuries, do not start your engine with theair cleaner removed and do not removeit while the engine is running.
1.Set the parking brake and shift thetransmission to park (P).
2.Block the wheels.
OPENING AND CLOSING THE
HOOD
Opening the Hood
1.Open the left-hand front door.
2.Fully pull the hood release lever andlet it completely retract.
Note:This action releases the hood latch.
3.Fully pull the hood release lever for asecond time.
Note:This action fully releases the hood.
4.Open the hood.
Note:There is no secondary latch under thehood.
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Note:The oil consumption of new enginesreaches its normal level after approximately3,000 mi (5,000 km).
Note:Increases in oil level can occur fromfrequent short trips that do not allow theengine to get to operating temperature, aswell as frequent idling or low speed drivingfor long periods of time.
Note:If oil levels are continuously notedabove the maximum mark, schedule a visitto your authorized dealer.
Adding Engine Oil
WARNING: Do not add engine oilwhen the engine is hot. Failure to followthis instruction could result in personalinjury.
WARNING: Do not remove the fillercap when the engine is running.
Do not use supplemental engine oiladditives because they are unnecessaryand could lead to engine damage that thevehicle warranty may not cover.
1.Clean the area surrounding the engineoil filler cap before you remove it.
2.Remove the engine oil filler cap.
3.Add engine oil that meets ourspecifications. See Capacities andSpecifications (page 384).
4.Reinstall the engine oil filler cap. Turnit clockwise until you feel a strongresistance.
Note:Make sure you install the oil filler capcorrectly.
Note: Do not add oil further than themaximum mark. Oil levels above themaximum mark may cause engine damage.
Note:Immediately soak up any oil spillagewith an absorbent cloth.
OIL CHANGE INDICATOR
RESET
Use the information display controls onthe steering wheel to reset the oil changeindicator.
From the main menu scroll to:
Action and descriptionMessage
Press the right arrow button,then from this menu scrollto the following message.
Settings
Press the right arrow button,then from this menu scrollto the following message.
Vehicle
Press and hold the OKbutton until the instrumentcluster displays thefollowing message.
Hold OK toReset
Reset Successful
When the oil change indic-ator resets the instrumentcluster displays 100%.
Remaining Life
{00}%
If the instrument clusterdisplays one of the followingmessages, repeat theprocess.
Not Reset
Reset Cancelled
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•Climate control.
•Heated steering wheel.
•Audio unit.
•Navigation system.
A message may appear in the informationdisplay to alert you that battery protectionactions are active. This message is only fornotification that an action is taking place,and not intended to indicate an electricalproblem or that the battery requiresreplacement.
After battery replacement, or in somecases after charging the battery with anexternal charger, the battery managementsystem requires eight hours of vehicle sleeptime to relearn the battery state of charge.During this time, your vehicle must remainfully locked with the ignition switched off.
Note:Prior to relearning the battery stateof charge, the battery management systemmay temporarily disable some electricalsystems.
Electrical Accessory Installation
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connectiondirectly to the battery negative post. Thiscan cause inaccurate measurements ofthe battery condition and potentialincorrect system operation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
Remove and Reinstall the Battery
Install a battery approved for use by ourspecifications. See Capacities andSpecifications (page 378).
To disconnect or remove the battery, dothe following:
1.Apply the parking brake and switch theignition off.
2.Switch all electrical equipment off, forexample lights and radio.
3.Wait a minimum of two minutes beforedisconnecting the battery.
Note:The engine management system hasa power hold function and remains poweredfor a period of time after you switch theignition off. This is to allow the system tostore diagnostic and adaptive tables.Disconnecting the battery without waitingcan cause damage not covered by thevehicle warranty.
4.Disconnect the negative battery cableterminal.
5.Disconnect the positive battery cableterminal.
6.Remove the battery securing clamp.
7.Remove the battery.
8.To install, reverse the removalprocedure.
Note:Before reconnecting the battery,make sure the ignition remains switched off.
Note:Make sure to fully tighten the batterycables.
If you disconnect or replace the vehiclebattery, you must reset the followingfeatures:
•Window bounce-back. See PowerWindows (page 94).
•Clock Settings.
•Pre-set radio stations.
Battery Disposal
Make sure that you dispose ofold batteries in anenvironmentally friendly way.Seek advice from your local authorityabout recycling old batteries.
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•Climate control.
•Heated steering wheel.
•Audio unit.
•Navigation system.
A message may appear in the informationdisplay to alert you that battery protectionactions are active. This message is only fornotification that an action is taking place,and not intended to indicate an electricalproblem or that the battery requiresreplacement.
After battery replacement, or in somecases after charging the battery with anexternal charger, the battery managementsystem requires eight hours of vehicle sleeptime to relearn the battery state of charge.During this time, your vehicle must remainfully locked with the ignition switched off.
Note:Prior to relearning the battery stateof charge, the battery management systemmay temporarily disable some electricalsystems.
Electrical Accessory Installation
To make sure the battery managementsystem works correctly, do not connect anelectrical device ground connectiondirectly to the battery negative post. Thiscan cause inaccurate measurements ofthe battery condition and potentialincorrect system operation.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
Remove and Reinstall the Battery
Install a battery approved for use by ourspecifications. See Capacities andSpecifications (page 378).
To disconnect or remove the battery, dothe following:
1.Apply the parking brake and switch theignition off.
2.Switch all electrical equipment off, forexample lights and radio.
3.Wait a minimum of two minutes beforedisconnecting the battery.
Note:The engine management system hasa power hold function and remains poweredfor a period of time after you switch theignition off. This is to allow the system tostore diagnostic and adaptive tables.Disconnecting the battery without waitingcan cause damage not covered by thevehicle warranty.
4.Disconnect the negative battery cableterminal.
5.Disconnect the positive battery cableterminal.
6.Remove the battery securing clamp.
7.Remove the battery.
8.To install, reverse the removalprocedure.
Note:Before reconnecting the battery,make sure the ignition remains switched off.
Note:Make sure to fully tighten the batterycables.
If you disconnect or replace the vehiclebattery, you must reset the followingfeatures:
•Window bounce-back. See PowerWindows (page 94).
•Clock Settings.
•Pre-set radio stations.
Battery Disposal
Make sure that you dispose ofold batteries in anenvironmentally friendly way.Seek advice from your local authorityabout recycling old batteries.
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GENERAL INFORMATION
Your dealer has many quality productsavailable to clean your vehicle and protectits finishes.
CLEANING PRODUCTS
Materials
For best results, use the following productsor products of equivalent quality:
For additional information and assistance,we recommend that you contact anauthorized dealer.
SpecificationName
Motorcraft® Bug and Tar Remover, ZC-42 (U.S. & Canada)
ESR-M5B194-BMotorcraft® Custom Bright Metal Cleaner, ZC-15 (U.S. & Canada)
ESR-M14P4-AMotorcraft® Detail Wash, ZC-3-A (U.S. & Canada)
ESR-M14P3-AMotorcraft® Engine Shampoo and Degreaser, ZC-20 (U.S.)
Motorcraft® Engine Shampoo, CXC-66-A (Canada)
Motorcraft® Premium Leather and Vinyl Cleaner, ZC-56 (U.S. &Canada)
Motorcraft® Multi-Purpose Cleaner, CXC-101 (Canada)
WSS-M14P19-AMotorcraft® Premium Windshield Wash Concentrate withBitterant, ZC-32-B2 (U.S.)
WSS-M14P19-AMotorcraft® Premium Quality Windshield Washer Fluid, CXC-37-F/M (Canada)
Motorcraft® Professional Strength Carpet & Upholstery Cleaner,ZC-54 (U.S. & Canada)
ESR-M14P5-AMotorcraft® Premium Glass Cleaner, CXC-100 (Canada)
Motorcraft® Spot and Stain Remover, ZC-14 (U.S.)
ESR-M14P5-AMotorcraft® Ultra-Clear Spray Glass Cleaner, ZC-23 (U.S.)
Motorcraft® Wheel and Tire Cleaner, ZC-37-A (U.S. & Canada)
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CLEANING THE EXTERIOR
Wash your vehicle regularly with cool orlukewarm water and a neutral pHshampoo, we recommend MotorcraftDetail Wash.
•Never use strong household detergentsor soap, for example dish washing orlaundry liquid. These products candiscolor and spot painted surfaces.
•Never wash your vehicle when it is hotto the touch, or during strong or directsunlight.
•Dry your vehicle with a chamois or softterry cloth towel to eliminate waterspotting.
•Immediately remove fuel spillages, birddroppings, insect deposits and road tar.These may cause damage to yourvehicle’s paintwork or trim over time.We recommend Motorcraft Bug andTar Remover.
•Remove any exterior accessories, forexample antennas, before entering acar wash.
•When filling with AdBlue®, remove anyresidue on painted surfacesimmediately.
Note:Suntan lotions and insect repellentscan damage painted surfaces. If thesesubstances come in contact with yourvehicle, wash the affected area as soon aspossible.
Cleaning the Exterior Precautions
Immediately remove fuel spillages, AdBlueresiduals, bird droppings, insect depositsand road tar. These may cause damage toyour vehicle’s paintwork or trim over time.
Remove any exterior accessories, forexample antennas, before entering a carwash.
Cleaning the Exterior Lamps
Note:Do not scrape the exterior lampslenses or use abrasives, alcoholic solventsor chemical solvents to clean them.
Note:Do not wipe the exterior lamps whenthey are dry.
Exterior Chrome Parts
•Apply a high quality-cleaning productto bumpers and other chrome parts.Follow the manufacturer’s instructions.We recommend Motorcraft CustomBright Metal Cleaner.
•Do not apply the cleaning product tohot surfaces. Do not leave the cleaningproduct on chrome surfaces longerthan the time recommended.
•Using non-recommended cleaners canresult in severe and permanentcosmetic damage.
Note:Never use abrasive materials, forexample steel wool or plastic pads as theycan scratch the chrome surface.
Note:Do not use chrome cleaner, metalcleaner or polish on wheels or wheel covers.
Exterior Plastic Parts
For routine cleaning we recommendMotorcraft Detail Wash. If tar or greasespots are present, we recommendMotorcraft Bug and Tar Remover.
Stripes or Graphics (If Equipped)
Hand washing your vehicle is preferredhowever, pressure washing may be usedunder the following conditions:
•Do not use water pressure higher than2,000 psi (14,000 kPa).
•Do not use water hotter than 179°F(82°C).
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