Audio System
General Information...................................419
Audio Unit......................................................419
Digital Radio.................................................420
Satellite Radio.............................................422
USB Port........................................................425
SYNC™ 3
General Information...................................427
Using Voice Recognition..........................429
Entertainment.............................................435
Climate...........................................................445
Phone..............................................................447
Navigation.....................................................449
Electric Vehicle Information...................454
Apps................................................................455
Settings..........................................................458
SYNC™ 3 Troubleshooting....................460
Accessories
Accessories...................................................473
Ford Protect
Ford Protect..................................................474
Scheduled Maintenance
General Maintenance Information.......476
Normal Scheduled Maintenance.........479
Special Operating Conditions ScheduledMaintenance............................................482
Customer Information
Rollover Warning........................................485
Radio Frequency Certification Labels.......................................................................485
Warranty Information...............................529
Appendices
Electromagnetic Compatibility..............531
End User License Agreement................534
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingTable of Contents
12 Volt DC Power Point
WARNING: Do not plug optionalelectrical accessories into the cigarlighter socket. Incorrect use of the cigarlighter can cause damage not coveredby the vehicle warranty, and can resultin fire or serious injury.
Note:When you switch the ignition on, youcan use the socket to power 12 voltappliances with a maximum current ratingof 15 amps.
Note:If the power supply does not workafter you switch the ignition off, switch theignition on.
Note:Do not hang any accessory from theaccessory plug.
Note:Do not use the power point over thevehicle capacity of 12 volt DC 180 watts ora fuse may blow.
Note:Always keep the power point capsclosed when not in use.
Do not insert objects other than anaccessory plug into the power point. Thisdamages the power point and may blowthe fuse.
Run the vehicle for full capacity use of thepower point.
To prevent the battery from running out ofcharge:
•Do not use the power point longer thannecessary when the vehicle is notrunning.
•Do not leave devices plugged inovernight or when you park your vehiclefor extended periods.
USB Port and Power PointLocations
USB Ports and Power Points may be in thefollowing locations:
•On the lower instrument panel.
•Inside the center console.
•On the front of the center console.
•On the rear of the center console.
•In the cargo area.
•On the passenger side floor panel.
•3rd row on the quarter trim panels.
Note:Some of the USB ports may not havedata transfer capabilities.
Note:Incorrect use of the USB ports cancause damage not covered by the vehiclewarranty.
110 Volt AC Power Point
WARNING: Do not keep electricaldevices plugged into the power outletwhenever the device is not in use. Theoutlet provides power when the vehicleis on. Failure to follow this instructioncould result in personal injury.
WARNING: Do not use anextension cord or connect multipledevices to the power outlet. Doing socould result in overloading the poweroutlet. Failure to follow this instructioncould result in fire, personal injury orproperty damage.
Note:The power point turns off when youswitch off the ignition, when the vehicle isnot in accessory mode or when the batteryvoltage drops below 11 volts.
You can use the power point for electricdevices that require up to 150 watts. It ison the rear of the center console.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingAuxiliary Power Points
Protected ComponentFuse RatingFuse or RelayNumber
High voltage positive temperature coeffi-cient heater (hybrid electric vehicle).
Traction battery coolant proportional valve(hybrid electric vehicle).10A98
Not used (spare).50A103
Not used (spare).50A104
Not used (spare).40A105
Not used (spare).40A106
Not used (spare).40A107
Not used (spare).20A108
Passenger door module.30A109
Body control module voltage qualitymonitor feed.30A111
Not used (spare).20A112
Not used (spare).50A114
Amplifier.20A115
Not used (spare).5A116
Second row heated seats.30A118
Port fuel injectors.15A120
Rain sensor.5A124
USB smart charger 1.5A125
Amplifier.20A127
Not used (spare).15A128
Power folding seat module.40A131
Heated wiper park.15A133
Family entertainment system.10A134
Not used (spare).20A136
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingFuses
ActionConditionMessage
No action required. Theprocess may take up tothree minutes.
Update of channelprogramming in progress.Updating…
Contact SiriusXM at 1-888-539-7474 to resolvesubscription issues.
Your satellite service is nolonger available.Questions? Call
1-888-539-7474
Use the channel guide toturn off the Lock or Skipfunction on that station.
All the channels in theselected category are eitherskipped or locked.
None found
Check Channel Guide
No action required.SiriusXM has updated thechannels available for yourvehicle.
Subscription Updated
USB PORT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
USB A
USB C
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingAudio SystemE201595 E301114
The USB port allows you to plug in mediaplaying devices, memory sticks and chargedevices.
Note:We recommend using only USB-IFcertified cables and adapters. Non-certifiedcables and adapters may not work.
Locating the USB Ports
The USB ports may be in the followinglocations:
•Inside the media bin.
•Inside the center console.
•On the lower instrument panel.
Note:The number and type of USB portsmay vary depending on your vehicle.
Note:Not all USB ports in your vehicle havedata transfer capabilities. See AuxiliaryPower Points (page 164).
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingAudio System
Automatic crash notificationsystem off.
Cell phone network signalstrength.
Vehicle data sharing on.
Vehicle location sharing on.
Vehicle data and vehicle locationsharing on.
Wireless charger active.
Feature Bar
Select to use the radio, a USB, amedia player or a Bluetooth®device. See Entertainment(page 435).
Select to adjust climate settingsSee Climate (page 445).
Select to make calls and accessthe phonebook on your cellphone. See Phone (page 447).
Select to use the navigationsystem. See Navigation (page449).
Select to search for and usecompatible apps on your iOS orAndroid device. See Apps (page455).
Select to adjust system settings.See Settings (page 458).
Cleaning the Touchscreen
See Cleaning the Interior (page 342).
Updating the System
Updating the System Using a USB Drive
Downloading an Update
1.Go to the SYNC update page on thelocal Ford website.
2.Download the update.
Note:The website notifies you if an updateis available.
3.Insert a USB drive into your computer.
Note:The USB drive needs to be empty andmeet the minimum requirements detailedon the website.
4.Follow the instructions provided todownload the update to the USB drive.
Installing an Update
Note:You can use the system when aninstallation is in progress.
1.Disconnect all other USB devices fromthe USB ports.
2.Connect the USB drive with the updateto a USB port.
Note:Installation starts automaticallywithin 10 minutes.
Updating the System Using a Wi-FiNetwork Connection
Connecting to a Wi-Fi Network
Select the settings option on thefeature bar.
1.Select Automatic Updates.
2.Select System Wi-Fi.
3.Switch System Wi-Fi on.
4.Select Available Wi-Fi Networks.
5.Select an available Wi-Fi network.
Note:Enter the network password toconnect to a secure network.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSYNC™ 3 E263583 E100027 E283811 E280315 E280315
FunctionButton
Playlists
Artist
Albums
Songs
Genres
Podcasts
Audio books
Composers
This button allows you to choose a specificletter to view within the category you arebrowsing.
A-Z Jump
If available, this allows you to browse thefolders and files on your USB device.Explore Device
USB Ports
The USB ports are in the center console orbehind a small access door in theinstrument panel.
This feature allows you to plug in USBmedia devices, memory sticks, flash drivesor thumb drives, and charge devices if theysupport this feature.
Select this option to play audio from yourUSB device.
Apps
The system supports the use of certainaudio apps such as iHeartRadio through aUSB or Bluetooth®-enabled device.
Each app gives you different on-screenoptions depending on the app's content.See Apps (page 455).
Supported Media Players, Formatsand Metadata Information
The system is capable of hosting nearlyany digital media player, including iPod,iPhone, and most USB drives.
Supported audio formats include MP3,WMA, WAV, AAC, and FLAC.
Supported audio file extensions includeMP3, WMA, WAV, M4A, M4B, AAC, andFLAC.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSYNC™ 3E211463
Supported USB file systems include: FAT,exFAT, and NTFS.
SYNC 3 is also able to organize the mediafrom your USB device by metadata tags.Metadata tags, which are descriptivesoftware identifiers embedded in themedia files, provide information about thefile.
If your indexed media files contain noinformation embedded in these metadatatags, SYNC 3 may classify the emptymetadata tags as unknown.
SYNC 3 is capable of indexing up to50,000 songs per USB device, for up to 10devices.
CLIMATE
Touch the climate button on thetouchscreen to access the climate controlfeatures.
Note:You can switch temperature unitsbetween Fahrenheit and Celsius. SeeSettings (page 458).
Accessing the Climate ControlMenu
Touch the button to accessadditional controls for the frontclimate system.
Directing the Airflow
Touch the button to directairflow to the windshield airvents and de-mister.
Touch the button to directairflow to the instrument panelair vents.
Touch the button to directairflow to the footwell air vents.
You can direct air through any combinationof these air vents.
Setting the Blower Motor Speed
Touch up or down to increase ordecrease the volume of air thatcirculates in your vehicle.
Setting the Temperature
Touch up or down on the left-handtemperature control to set the left-handtemperature.
Note:This control also adjusts theright-hand side temperature when youswitch off dual zone mode.
Touch up or down on the right-handtemperature control to set the right-handtemperature.
Switching Auto Mode On and Off
Touch the button to switch onautomatic operation, then setthe temperature.
The system adjusts the blower motorspeed, air distribution, air conditioningoperation, and outside or recirculated airto reach and maintain the temperature youhave set.
Switching the Air Conditioning Onand Off
A pop-up appears on the screento display the air conditioningoptions.
MAX A/C: Touch the button to activateand maximize cooling. The driver andpassenger temperatures are set to LO,recirculated air flows through theinstrument panel vents, air conditioningautomatically turns on and the fanautomatically adjusts to the highest speed.
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2023 Explorer (CTW) Canada/United States of America, enUSA, Edition date: 202209, First-PrintingSYNC™ 3E265038 E244097 E244098