Refueling.........................................................170
Fuel Tank Capacity......................................172
Fuel and Refueling – Troubleshooting..........................................................................172
Catalytic Converter
What Is the Catalytic Converter.............173
Catalytic Converter Precautions............173
Catalytic Converter – Troubleshooting.........................................................................173
Automatic Transmission
Automatic Transmission Precautions.........................................................................174
Automatic Transmission Positions.......174
Shifting Your Vehicle Into Gear...............175
Automatic Transmission PositionIndicators....................................................175
Manually Shifting Gears............................175
Temporary Neutral Mode.........................176
Automatic Return to Park (P)..................177
Manual Park Release..................................177
Automatic Transmission AudibleWarnings.....................................................179
All-Wheel Drive
How Does All-Wheel Drive Work..........180
All-Wheel Drive Precautions..................180
All-Wheel Drive Limitations....................180
All-Wheel Drive – Troubleshooting......180
Brakes
Brake Precautions........................................181
Anti-Lock Braking System.........................181
Brake Over Accelerator...............................181
Locating the Brake Fluid Reservoir........181
Checking the Brake Fluid...........................181
Brake Fluid Specification..........................182
Brakes – Troubleshooting........................182
Electric Parking Brake
What Is the Electric Parking Brake........184
Applying the Electric Parking Brake......184
Applying the Electric Parking Brake in anEmergency.................................................184
Manually Releasing the Electric ParkingBrake............................................................184
Automatically Releasing the ElectricParking Brake............................................185
Electric Parking Brake Audible Warning.........................................................................185
Releasing the Electric Parking Brake ifthe Vehicle Battery Has Run Out ofCharge.........................................................185
Electric Parking Brake – Troubleshooting.........................................................................185
Hill Start Assist
What Is Hill Start Assist.............................187
How Does Hill Start Assist Work............187
Hill Start Assist Precautions....................187
Hill Start Assist – Troubleshooting.......187
Auto Hold
How Does Auto Hold Work......................188
Switching Auto Hold On and Off..........188
Using Auto Hold...........................................188
Auto Hold Indicators..................................188
Traction Control
How Does Traction Control Work.........190
Switching Traction Control On and Off........................................................................190
Traction Control Indicator........................190
Traction Control – Troubleshooting......190
Stability Control
How Does Stability Control Work..........191
Switching Stability Control On and Off.........................................................................192
Stability Control Indicator........................192
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Cooling System Capacity andSpecification - 2.0L EcoBoost™......348
Cooling System Capacity andSpecification - 2.7L EcoBoost™.......349
Fuel Tank Capacity....................................349
Air Conditioning System Capacity andSpecification - 2.0L EcoBoost™......350
Air Conditioning System Capacity andSpecification - 2.7L EcoBoost™........351
Washer Fluid Specification......................351
Brake Fluid Specification.........................352
Vehicle Identification
Vehicle Identification Number...............353
Connected Vehicle
What Is a Connected Vehicle.................354
Connected Vehicle Requirements.......354
Connected Vehicle Limitations.............354
Connecting the Vehicle to a MobileNetwork.....................................................354
Connecting the Vehicle to a Wi-FiNetwork.....................................................354
Connected Vehicle – Troubleshooting........................................................................355
Vehicle Wi-Fi Hotspot
Creating a Vehicle Wi-Fi Hotspot..........357
Changing the Vehicle Wi-Fi HotspotName or Password.................................357
Vehicle Wi-Fi Hotspot – Troubleshooting........................................................................358
Audio System
Audio System Precautions.....................359
Identifying the Audio Unit.......................359
Switching the Audio Unit On and Off........................................................................359
Selecting the Audio Source....................359
Playing or Pausing the Audio Source........................................................................359
Adjusting the Volume...............................359
Switching Shuffle Mode On and Off.......................................................................360
Switching Repeat Mode On and Off.......................................................................360
Setting a Memory Preset........................360
Muting the Audio........................................360
Adjusting the Sound Settings...............360
Setting the Clock and Date....................360
AM/FM Radio................................................361
Switching the Display On and Off........362
Digital Radio.................................................362
Satellite Radio.............................................363
Center Display Overview
Center Display Precautions....................365
Center Display Limitations......................365
Status Bar.....................................................365
Accessing Feature Drawers....................366
Rebooting the Center Display...............366
Voice Interaction
Ford Assistant..............................................367
Alexa Built-In
What is Alexa Built-In...............................369
Alexa Built-In Requirements..................369
Signing Into Your Account.......................369
Using Alexa Built-In...................................369
Alexa Built-In Settings..............................369
Phone
Phone Precautions......................................371
Connecting Your Phone.............................371
Phone Menu...................................................371
Making and Receiving a Phone Call......372
Sending and Receiving a Text Message........................................................................373
Switching Text Message Notification Onand Off........................................................374
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SYMBOLS USED ON YOUR
VEHICLE
These are some of the symbols you maysee on your vehicle.
Airbag
Air conditioning system
Air conditioning system lubricanttype
Anti-lock braking system
Avoid smoking, flames or sparks
Battery
Battery acid
Blower motor
Brake fluid - non petroleumbased
Brake system
Brake system
Cabin air filter
Check fuel cap
Child safety door lock or unlock
Child seat lower anchor
Child seat tether anchor
Cruise control
Do not open when hot
Electric Parking brake
Engine air filter
Engine coolant
Engine coolant temperature
Engine oil
Explosive gas
Fan warning
Fasten seatbelt
Flammable
Front fog lamps
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MOBILE DEVICE DATA
If you connect a mobile device to yourvehicle, you can display data from yourdevice on the touchscreen for example,music and album art. You can share yourvehicle data with mobile apps on yourdevice through the system. See AppRequirements (page 376).
The mobile apps function operates by yourconnected device sending data to us in theUnited States. The data is encrypted andincludes, for example, the vehicleidentification number of your vehicle, theSYNC module serial number, odometer,enabled apps, usage statistics anddebugging information. We retain it onlyas long as necessary to provide the service,to troubleshoot, for continuousimprovement and to offer you productsand services that may be of interest to youaccording to your preferences and whereallowed by law.
If you connect a cell phone to the system,the system creates a profile that links tothat cell phone. The cell phone profileenables more mobile features and efficientoperation. The profile contains, forexample data from your phonebook, readand unread text messages and call history,including history of calls when your cellphone was not connected to the system.
If you connect a media device, the systemcreates and retains a media device indexof supported media content. The systemalso records a short diagnostic log ofapproximately 10 minutes of all recentsystem activity.
The cell phone profile, media device indexand diagnostic log remain in your vehicleunless you delete them and are generallyaccessible only in your vehicle when youconnect your cell phone or media device.If you no longer plan to use the system oryour vehicle, we recommend you use themaster reset function to erase the storedinformation. See Performing a SystemReset (page 384).
System data cannot be accessed withoutspecial equipment and access to yourvehicle's module.
For additional information about ourprivacy policy, refer to the local Fordwebsite.
Note:To find out if your vehicle hasconnectivity technology, visitwww.FordConnected.com.
EMERGENCY CALL SYSTEM
DATA
When the emergency call system is active,it may disclose to emergency services thatyour vehicle has been in a crash involvingthe deployment of an airbag or activationof the fuel pump shut-off. Certain versionsor updates to the emergency call systemmay also be capable of electronically orverbally disclosing to emergency servicesoperators your vehicle location or otherdetails about your vehicle or crash to assistemergency services operators to providethe most appropriate emergency services.If you do not want to disclose thisinformation, do not activate the emergencycall system.
Note:You cannot deactivate emergencycall systems that are required by law.
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WHAT IS 911 ASSIST
911 Assist is a SYNC system feature thatcan call for help.
For more information, visitwww.owner.ford.com.
HOW DOES 911 ASSIST WORK
If a crash deploys an airbag, excluding kneeairbags and rear inflatable seatbelts, oractivates the fuel pump shut-off, yourvehicle may be able to contact emergencyservices by dialing 911 through a paired andconnected Bluetooth® enabled phone.
Not all crashes deploy an airbag or activatethe fuel pump shut-off. If a connected cellphone sustains damage or loses itsconnection to SYNC during a crash, SYNCsearches for and tries to connect to apreviously paired cell phone. SYNC thenattempts to call the emergency services.
Before making the call:
•SYNC provides about 10 seconds tocancel the call. If you fail to cancel thecall, SYNC attempts to dial 911.
•SYNC says the following, or a similarmessage: SYNC will attempt to call 911,to cancel the call, press Cancel on yourscreen or press and hold the phonebutton on your steering wheel.
If you do not cancel the call and SYNCmakes a successful call a pre-recordedmessage plays for the 911 operator. Theoccupants in your vehicle are able to talkwith the operator. Be prepared to provideyour name, phone number and locationimmediately because not all 911 systemsare capable of receiving this informationelectronically.
During an emergency call the systemtransmits vehicle data to the emergencyservice.
EMERGENCY CALL
REQUIREMENTS
WARNING: Do not wait for 911Assist to make an emergency call if youcan do it yourself. Dial emergencyservices immediately to avoid delayedresponse time which could increase therisk of serious injury or death after acrash. If you do not hear 911 Assist withinfive seconds of the crash, the system orphone may be damaged ornon-functional.
WARNING: Always place yourphone in a secure location in your vehicleso it does not become a projectile or getdamaged in a crash. Failure to do so maycause serious injury to someone ordamage the phone which could prevent911 Assist from working properly.
WARNING: Unless the 911 Assistsetting is set on before a crash, thesystem will not dial for help which coulddelay response time, potentiallyincreasing the risk of serious injury ordeath after a crash.
•SYNC must be powered and workingproperly at the time of the incident andthroughout feature activation and use.
•The 911 Assist feature must be set onbefore the incident.
•You must pair and connect aBluetooth® enabled and compatiblecell phone to SYNC.
•A connected Bluetooth® enabledphone must have the ability to makeand maintain an outgoing call at thetime of the incident.
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FUEL AND REFUELING
PRECAUTIONS
Easy Fuel Capless Fuel Filler Video Link
WARNING: Do not overfill the fueltank. The pressure in an overfilled tankmay cause leakage and lead to fuel sprayand fire.
WARNING: The fuel system maybe under pressure. If you hear a hissingsound near the fuel filler inlet, do notrefuel until the sound stops. Otherwise,fuel may spray out, which could causeserious personal injury.
WARNING: Fuels can cause seriousinjury or death if misused or mishandled.
WARNING: Fuel may containbenzene, which is a cancer-causingagent.
WARNING: When refueling alwaysshut the engine off and never allowsparks or open flames near the fuel tankfiller valve. Never smoke or use a cellphone while refueling. Fuel vapor isextremely hazardous under certainconditions. Avoid inhaling excess fumes.
WARNING: Read and follow all theinstructions on the pump island.
Follow these guidelines when refueling:
•Extinguish all smoking materials andany open flames before refueling yourvehicle.
•Switch the engine off before refueling.
•Automotive fuels can be harmful orfatal if swallowed. Fuel is highly toxicand if swallowed can cause death orpermanent injury. If fuel is swallowedimmediately call a physician, even if nosymptoms are immediately apparent.The toxic effects of fuel may not beapparent for hours.
•Avoid inhaling fuel vapors. Inhaling fuelvapor can lead to eye and respiratorytract irritation. In severe cases,excessive or prolonged breathing offuel vapor can cause serious illness andpermanent injury.
•Avoid getting fuel in your eyes. If yousplash fuel in your eyes, immediatelyremove contact lenses, if worn, flushwith water for 15 minutes and seekmedical attention. Failure to seekproper medical attention could lead topermanent injury.
•Fuels can be harmful if absorbedthrough the skin. If you splash fuel onyour skin, clothing or both, promptlyremove contaminated clothing andthoroughly wash your skin with soapand water. Repeated or prolonged skincontact causes skin irritation.
•Be particularly careful if you are takingAntabuse or other forms of Disulfiramfor the treatment of alcoholism.Breathing fuel vapors could cause anadverse reaction, serious personalinjury or sickness. Immediately call aphysician if you experience any adversereactions.
FUEL QUALITY
SELECTING THE CORRECT FUEL
Your Fuel Economy - Gas Engines Video Link
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Use the following guidelines to avoidelectrostatic charge build-up, which canproduce a spark, when filling anungrounded fuel container:
•Only use an approved fuel container totransfer fuel to your vehicle. Place thecontainer on the ground when filling it.
•Do not fill a fuel container when it isinside your vehicle (including the cargoarea).
•Keep the fuel pump nozzle in contactwith the fuel container when filling it.
•Do not use a device that holds the fuelpump nozzle lever in the fill position.
ADDING FUEL FROM A PORTABLEFUEL CONTAINER
WARNING: Do not insert the nozzleof a fuel container or an aftermarketfunnel into the fuel filler neck. This maydamage the fuel system filler neck or itsseal and cause fuel to run onto theground.
WARNING: Do not pry open thefuel tank filler valve. This could damagethe fuel system. Failure to follow thisinstruction could result in fire, personalinjury or death.
WARNING: Do not dispose of fuelin the household refuse or the publicsewage system. Use an authorized wastedisposal facility.
When refueling the vehicle fuel tank froma fuel container, use the fuel filler funnelincluded with your vehicle. See Locatingthe Fuel Filler Funnel (page 168).
Note:Do not use aftermarket funnels asthey may not work with the capless fuelsystem and can damage it.
When refueling the vehicle fuel tank froma fuel container, do the following:
1.Fully open the fuel filler door.
2.Fully insert the fuel filler funnel into thefuel filler inlet.
3.Add fuel to your vehicle from the fuelcontainer.
4.Remove the fuel filler funnel.
5.Fully close the fuel filler door.
6.Clean the fuel filler funnel and place itback in your vehicle or correctly disposeof it.
Note:If your vehicle runs out of fuel add aminimum of 1.3 gal (5 L) of fuel to restartthe engine.
Note:You may need to switch the ignitionfrom off to on several times after refuelingto allow the fuel system to pump the fuelfrom the tank to the engine. Whenrestarting, cranking time takes a fewseconds longer than normal.
Note:Extra funnels can be purchased froman authorized dealer if you choose todispose of the funnel.
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3.Insert the fuel pump nozzle up to thefirst notch. Keep the fuel pump nozzleresting on the fuel tank filler pipe.
4.Hold the fuel pump nozzle in positionA when refueling. Holding the fuelpump nozzle in position B can affectthe flow of fuel and shut off the fuelpump nozzle before the fuel tank is full.
5.Operate the fuel pump nozzle withinthe area shown.
6.When the pump shuts off, wait fiveseconds, then raise the fuel pumpnozzle and slowly remove it.
7.Fully close the fuel filler door.
Note: Do not attempt to start the engineif you have filled the fuel tank with incorrectfuel. Incorrect fuel use could cause damagenot covered by the vehicle Warranty. Haveyour vehicle immediately checked.
MANUALLY OPENING THE FUELFILLER DOOR
Your vehicle does not have a fuel tank fillercap.
Left-hand side. To open the fuelfiller door, press the center rearedge of the fuel filler door andthen release.
A
Right-hand side. To open thefuel filler door, press the centerrear edge of the fuel filler doorand then release.
B
Left-hand side. Pull the rear ofthe fuel filler door to open it.C
Right-hand side. Pull the rear ofthe fuel filler door to open it.D
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