Memory Function
How Does the Memory Function Work.........................................................................145
Memory Function Precautions...............145
Locating the Memory Function Buttons.........................................................................145
Saving a Preset Position...........................145
Recalling a Preset Position......................145
Garage Door Opener
Garage Door Opener Introduction.........147
Garage Door Opener Precautions andFrequencies................................................147
Programming the Garage Door Opener.........................................................................148
Garage Door Opener AdditionalAssistance.................................................150
USB Ports
Locating the USB Ports..............................151
Playing Media Using the USB Port.........151
Charging a Device.........................................151
Power Outlet - Vehicles With:110V Power Outlet
What Is the Power Outlet.........................153
Power Outlet Precautions........................153
Locating the Power Outlets.....................153
Power Outlet Indicators............................153
Power Outlet - Vehicles With:12V Power Outlet
What Is the Power Outlet.........................154
Power Outlet Precautions........................154
Power Outlet Limitations.........................154
Locating the Power Outlets.....................154
Power Outlet Indicators............................154
Wireless Accessory Charger
What Is the Wireless Accessory Charger.........................................................................155
Wireless Accessory Charger Precautions.........................................................................155
Locating the Wireless Accessory Charger.........................................................................155
Charging a Wireless Device......................155
Storage
Cup Holders...................................................156
Under Floor Storage...................................156
Glasses Holder.............................................156
Starting and Stopping theEngine
Starting and Stopping the Engine –Precautions................................................157
Push Button Ignition Switch....................157
Starting the Engine.....................................158
Engine Block Heater...................................158
Stopping the Engine...................................159
Automatic Engine Stop............................160
Accessing the Passive Key BackupPosition........................................................161
Starting and Stopping the Engine –Troubleshooting........................................161
Auto-Start-Stop
What Is Auto-Start-Stop..........................164
Auto-Start-Stop Precautions.................164
Switching Auto-Start-Stop On and Off.........................................................................164
Stopping the Engine...................................164
Restarting the Engine................................164
Auto-Start-Stop Indicators.....................164
Auto-Start-Stop – Troubleshooting.........................................................................165
Fuel and Refueling
Fuel and Refueling Precautions.............167
Fuel Quality....................................................167
Locating the Fuel Filler Funnel...............168
Running Out of Fuel...................................168
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LOCATING THE USB PORTS
Data Transfer USB Ports
The USB ports could be in the followinglocations:
•On the lower instrument panel.
•Inside the center console.
Note: These USB ports can also chargedevices.
Note: Not all USB ports in your vehicle havedata transfer capabilities.
Note: We recommend using only USB-IFcertified cables and adapters. Non-certifiedcables and adapters may not work.
Charge Only USB Ports
The USB ports could be in the followinglocations:
•On the lower instrument panel.
•On the upper instrument panel.
•Inside the media bin.
•Inside the center console.
•On the rear of the center console.
•In the cargo area.
PLAYING MEDIA USING THE
USB PORT
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is the
safe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
Connect your device to the USB port.
Press the button on the statusbar to open the applicationdrawer.
Press the USB option.
Press the button to play a track.Press the button again to pausethe track.
Press the button to skip to thenext track.
Press and hold the button to fastforward through the track.
Press the button once to returnto the beginning of a track.Repeatedly press the button toreturn to previous tracks.
Press and hold the button to fast rewind.
CHARGING A DEVICE
Connect your device to the USB port.
Data Transfer USB Ports
You can charge your device through thedata transfer USB port when SYNC is on.
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WHAT IS THE WIRELESS
ACCESSORY CHARGER
Wireless Charging Pad
The wireless accessory charger allows youto charge one compatible Qi wirelesscharging device on the charging area.
WIRELESS ACCESSORY
CHARGER PRECAUTIONS
WARNING: Wireless chargingdevices can affect the operation ofimplanted medical devices, includingcardiac pacemakers. If you have anyimplanted medical devices, werecommend that you consult with yourphysician.
Keep the charging area clean and removeforeign objects prior to charging a device.
Do not place items with a magnetic stripor radio-frequency identification chip, forexample passports, parking tickets,transportation passes or credit cards, nearthe charging area when charging a device.Damage could occur to the magnetic stripor radio-frequency identification chip.
Do not place metal objects, for exampleremote controls, coins and candywrappers, on or near the charging areawhen charging a device. Metal objects mayheat up and degrade the chargingperformance, in addition to causinginterruptions in charging.
Charging could be interrupted, degraded,or could stop if any of the following occur:
•The system detects a foreign object.
•The device is misaligned on thecharging area.
•The device moves on the activecharging area when the vehicle is inmotion.
•The vehicle ambient temperature is toohigh.
•You attempt to charge a non-Qicompatible device on the wirelesscharger.
Note:During charging, the device and thecharger could heat up, this is normal. If thebattery gets hotter than usual, the devicemay stop charging.
LOCATING THE WIRELESS
ACCESSORY CHARGER
The charging area is on thecenter console or in the mediabin below the instrument panel.
CHARGING A WIRELESS
DEVICE
Place the device on the center of thecharging surface with the charging sidedown. The charging stops after your devicereaches a full charge.
You can use the charger when the vehicleis in accessory mode, when the vehicle isrunning, or when SYNC is on.
Displays on the status bar whenwireless charging is in progress.
Note:The charging performance may beaffected if your device is in a case. It may benecessary to remove the case to wirelesslycharge your device.
Note:Software and firmware updates mayaffect device compatibility, including theuse of unofficial software or firmware. Youshould verify charging functionality with yourspecific devices in-vehicle.
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IDENTIFYING THE FUSES IN THE BODY CONTROL MODULE FUSE BOX
Protected ComponentFuseRatingFuse orRelayNumber
Not used.–1
Delayed accessory - power inverter logic, moonroof logic anddriver window switch power.10 A2
Memory seats.7.5 A3Lumbar.Wireless accessory charging.
Subwoofer amplifier.20 A4
Not used.–5
Not used (spare).10 A6
Gearshift module.10 A7
Power liftgate module.5 A8Hands free liftgate module.Embedded modem.
Keypad.5 A9
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Note:Before reconnecting the battery,make sure the ignition remains switched off.
Note:Make sure the battery cable terminalsare fully tightened.
Note:After cleaning or replacing thebattery, make sure you reinstall the batterycover or shield.
If you disconnect or replace the vehiclebattery, you must reset the followingfeatures:
•Window bounce-back. See Windows(page 107).
•Clock Settings.
•Pre-set radio stations.
•Steering Angle Sensor.
Note:To calibrate the steering anglesensor, drive the vehicle above 30 mph(50 km/h) for a minimum of 1.2 mi (2 km).Make sure to drive straight ahead for aminimum of 30 seconds. Several vehiclefunctions are disabled and a warning lightcould appear until the sensor is calibrated.
Note:The battery sensor must be resetwhen a new battery is installed. Install onlya battery approved by Ford for use in thevehicle. Use the following procedure toperform the battery sensor reset:
1.1. Turn ignition to on and leave engineoff. Steps 2 and 3 must be completedwithin 10 seconds.
2.2. Flash the high beams 5 times, endingwith the high beams off.
3.3. Press and release the brake pedal 3times.
The battery warning light on the clusterwill flash 3 times to confirm that the resetwas successful.
Battery Management System
The battery management system monitorsbattery conditions and takes actions toextend battery life. If excessive batterydrain is detected, the system temporarilydisables some of the following features:
•Heated rear window.
•Heated seats.
•Climate control.
•Heated steering wheel.
•Audio unit.
•Navigation system.
A message may appear in the informationdisplay to alert you that battery protectionactions are active.
After battery replacement, or in somecases after charging the battery with anexternal charger, the battery managementsystem requires eight hours of vehicle sleeptime to relearn the battery state of charge.During this time your vehicle must remainfully locked with the ignition off.
Note:If you add electrical accessories orcomponents to the vehicle, it may adverselyaffect battery performance and durability.This may also affect the performance ofother electrical systems in the vehicle.
Battery Disposal
Make sure that you dispose ofold batteries in anenvironmentally friendly way.Seek advice from your local authorityabout recycling old batteries.
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This introduces new features and providesupdates to the vehicle's software systems.Make sure to switch Automatic Updateson, set a recurring update schedule andconnect your vehicle to Wi-Fi. Updatescould take longer when not connected toWi-Fi or could not download at all. SeeConnecting the Vehicle to a Wi-FiNetwork (page 354).
Your vehicle may be able to receivedrivable software updates, non-drivablesoftware updates or both. Drivablesoftware updates happen during normalvehicle usage and require limited inputfrom you. You are notified on yourtouchscreen and connected device priorto a non-drivable update.
Most updates complete in less than 30minutes, although some updates couldtake up to a few hours. Check yourtouchscreen or connected device for themost accurate estimated update time.
You are notified of the status of the vehiclesoftware update in the touchscreen andon your connected device. See SoftwareUpdate Indicators (page 383).
Vehicle Software UpdateRequirements
Non-drivable software updates do notinstall if any of the following occur:
•Your vehicle is running.
•Your vehicle is switched on.
•Your vehicle is not parked.
•The 12 V battery charge is too low.
•The hazard indicators are switched on.
•The alarm is sounding.
•The doors are open.
•The parking lamps are switched on.
•You are pressing the brake pedal.
•An emergency call is in process.
•Your vehicle is in limp home mode.
Vehicle Software UpdateLimitations
Once you begin a non-drivable softwareupdate, you cannot:
•Cancel the update.
•Lock, unlock or enter your vehicleunless you have a key blade.
•You can open the doors using themechanical latch if child locks arenot on.
•Drive your vehicle.
•Start your vehicle.
•Use the remote control to lock, unlockor start your vehicle.
•Use the alarm, central locks or doortones.
•Use the electronic door locks.
•Charge your vehicle.
•Charging resumes once the updatecompletes.
SOFTWARE UPDATE
SETTINGS
To access the Software Updates menu:
1.Access the vehicle drawer on thetouchscreen.
2.Press SETTINGS.
3.Press Software Updates.
You can do the following in the SoftwareUpdates menu:
•Switch Automatic Updates on and off.
•Schedule and install software updates.
•View software update details.
Press the button next to a menuoption for more information.
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WIRELESS ACCESSORYCHARGING MODULE
Argentina
Brazil
Djibouti
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Brakes................................................................181Anti-Lock Braking System................................181Brakes – Troubleshooting...............................182Brakes – Troubleshooting.........................182Brakes – Frequently AskedQuestions.........................................................183Brakes – Information Messages...................183Brakes – Warning Lamps................................182Breaking-In.....................................................259
C
Calculating Payload....................................245Calculating the Load Limit.......................246Canceling the Set Speed.........................209Capacities and Specifications.................341Catalytic Converter.......................................173Catalytic Converter –Troubleshooting..............................................173Catalytic Converter Precautions.............173Catalytic Converter –Troubleshooting.........................................173Catalytic Converter – WarningLamps.................................................................173Center Display Limitations.......................365Center Display Overview..........................365Center Display Precautions.....................365Changing a Flat Tire....................................335Changing a Road Wheel...........................335Changing the 12V Battery.........................292Changing the Remote ControlBattery............................................................60Changing the Vehicle Wi-Fi HotspotName or Password...................................357Charging a Device..........................................151Charging a Wireless Device......................155Checking MyKey System Status..............66Checking the Brake Fluid............................181Checking the Coolant.................................287Checking the Seatbelts...............................45Checking the Tire Pressures.....................321Checking the Wiper Blades........................95Children and Airbags.....................................52Child Restraint Anchor Points...................30Locating the Child Restraint Lower AnchorPoints...................................................................30Locating the Child Restraint Top TetherAnchor Points....................................................31
What Are the Child Restraint AnchorPoints...................................................................30Child Restraints................................................31Child Restraint Position Information..............31Child Restraints Recommendation...............32Child Safety......................................................29Child Restraint Anchor Points.........................30Child Restraints......................................................31Installing Child Restraints.................................32Child Safety Locks.........................................39Child Safety Precautions.............................29Cleaning Products........................................301Cleaning the Exterior..................................302Cleaning Camera Lenses andSensors.............................................................303Cleaning Chrome, Aluminium or StainlessSteel..................................................................302Cleaning Headlamps and RearLamps...............................................................302Cleaning Stripes or Graphics.........................303Cleaning the Engine Compartment...........303Cleaning the Exterior Precautions...............302Cleaning the Underbody.................................303Cleaning Wheels................................................302Cleaning Windows and WiperBlades...............................................................302Cleaning the Interior...................................304Cleaning Carpets and Floor Mats................305Cleaning Displays and Screens....................304Cleaning Fabric..................................................304Cleaning Leather...............................................304Cleaning Moonroof Tracks.............................306Cleaning Plastic.................................................304Cleaning Seatbelts...........................................305Cleaning Storage Compartments...............305Cleaning the Instrument Panel....................304Cleaning Vinyl.....................................................305Clearing All MyKeys.......................................66Climate Control.............................................128Auto Mode.............................................................129Climate Control Hints.................................129Closing the Liftgate.......................................79Closing the Hands-Free Liftgate....................84Closing the Liftgate From Inside YourVehicle.................................................................83Closing the Liftgate From Outside YourVehicle.................................................................79
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