
Audio System Volume Limit
The audio system maximum volumereduces. A message appears on theinstrument cluster display if you attemptto exceed the volume limit. Automaticvolume control turns off.
911 Assist
If you set 911 assist to always on, youcannot switch it off with a MyKey.
Do Not Disturb
If you set do not disturb to always on, youcannot switch it off with a MyKey.
Note:If a phone is connected using AppleCarPlay or Android Auto while driving witha MyKey, the driver can receive phone callsand text messages even if the do not disturbrestriction is on. And if the vehicle comeswith satellite radio, there is no restriction onthe adult content.
Traction and Stability Control
If you set traction control or stabilitycontrol to always on, you cannot switch itoff with a MyKey.
CREATING A MYKEY
1.Raise the console storagecompartment lid.
2.Place the passive key in the positionshown, with the buttons facing the rearof the vehicle.
3.Switch the ignition on.
4.Access the main menu in theinformation display and scroll throughthe menus to select the MyKey menu.From the MyKey menu select theoption Create MyKey. See InstrumentCluster Display Main Menu (page117).
5.Switch the ignition off.
Note:The programmed restrictions applywhen you switch the vehicle off, open andclose the driver door and restart your vehiclewith the programmed key or remote control.
Note:We recommend that you label thiskey.
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WHAT IS KEYLESS ENTRY
The system allows you to lock and unlockyour vehicle without taking the passive keyout of your pocket or purse.
KEYLESS ENTRY LIMITATIONS
Make sure your remote control is within 3 ft(1 m) from the front door handles and thetailgate.
The system could not function if:
•The remote control remains stationaryfor about a minute.
•The vehicle battery has no charge.
•The remote control battery has nocharge.
•There is interference causing issueswith the remote control frequencies.
•The remote control is too close tometal objects or electronic devices, forexample keys or a cell phone.
KEYLESS ENTRY SETTINGS
Switching Keyless Entry On andOff
1.Switch the ignition on using an originalkey that has not been created as aMyKey.
2.Press Settings on the touchscreen.
3.Press Vehicle Settings.
4.Press Locks.
Reprogramming the UnlockingFunction
You can enable two-stage unlockingfunction allowing you to unlock only thedriver door when you touch the unlocksensor.
Press and hold both the lock and unlockbuttons on the remote control for fourseconds to disable or enable two-stageunlocking.
If you program the unlocking function sothat only the driver door unlocks, you canunlock all of the other doors from insideyour vehicle using the power door lockcontrol. You can unlock individual doorsby pulling the interior door handles onthose doors.
USING KEYLESS ENTRY
Unlocking the Doors
With your passive key within 3 ft (1 m) ofyour vehicle, touch the unlock sensor onthe back of the door handle for a briefperiod and then pull on the door handle tounlock, being careful not to touch the locksensor at the same time or pull on the doorhandle too quickly. The intelligent accesssystem requires a brief delay toauthenticate your intelligent access key.
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Note:The system may not function if theremote control is close to metal objects orelectronic devices, for example keys or a cellphone.
Note:You need a valid key inside yourvehicle to switch the ignition on and startthe engine.
STARTING THE ENGINE
STARTING A GASOLINE ENGINE
Before starting your vehicle, check thefollowing:
•Make sure that the headlamps andelectrical accessories are off.
•Make sure that the parking brake is on.
•Make sure that the transmission is inpark (P).
1.Fully press the brake pedal.
Note:Do not touch the accelerator pedal.
2.Press the push button ignition switch.
Note:The engine may continue crankingfor up to 15 seconds or until it starts.
Note:The engine takes longer to start atlower temperatures. It may crank for severalseconds when very cold.
RESTARTING THE ENGINE AFTERSTOPPING IT
The system allows you to start the enginewithin 10 seconds of switching it off, evenif it does not detect a valid passive key.
Within 10 seconds of switching the engineoff, fully press the brake pedal and pressthe push button ignition switch. After 10seconds, you can no longer start the engineif the system does not detect a validpassive key.
When you start the engine, it remainsrunning until you press the push buttonignition switch, even if your vehicle doesnot detect a valid passive key. If you openand close a door when the engine isrunning, the system searches for a validpassive key.
ENGINE BLOCK HEATER (IF
EQUIPPED)
ENGINE BLOCK HEATERPRECAUTIONS
WARNING: Failure to follow engineblock heater instructions could result inproperty damage or serious personalinjury.
WARNING: Do not use your heaterwith ungrounded electrical systems ortwo-pronged adapters. There is a risk ofelectrical shock.
WARNING: Do not fully close thehood, or allow it to drop under its ownweight when using the engine blockheater. This could damage the powercable and may cause an electrical shortresulting in fire, injury and propertydamage.
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FUEL AND REFUELING
PRECAUTIONS
Easy Fuel Capless Fuel Filler Video Link
WARNING: Do not overfill the fueltank. The pressure in an overfilled tankmay cause leakage and lead to fuel sprayand fire.
WARNING: The fuel system maybe under pressure. If you hear a hissingsound near the fuel filler inlet, do notrefuel until the sound stops. Otherwise,fuel may spray out, which could causeserious personal injury.
WARNING: Fuels can cause seriousinjury or death if misused or mishandled.
WARNING: Fuel may containbenzene, which is a cancer-causingagent.
WARNING: When refueling alwaysshut the engine off and never allowsparks or open flames near the fuel tankfiller valve. Never smoke or use a cellphone while refueling. Fuel vapor isextremely hazardous under certainconditions. Avoid inhaling excess fumes.
WARNING: Read and follow all theinstructions on the pump island.
Follow these guidelines when refueling:
•Extinguish all smoking materials andany open flames before refueling yourvehicle.
•Switch the engine off before refueling.
•Automotive fuels can be harmful orfatal if swallowed. Fuel is highly toxicand if swallowed can cause death orpermanent injury. If fuel is swallowedimmediately call a physician, even if nosymptoms are immediately apparent.The toxic effects of fuel may not beapparent for hours.
•Avoid inhaling fuel vapors. Inhaling fuelvapor can lead to eye and respiratorytract irritation. In severe cases,excessive or prolonged breathing offuel vapor can cause serious illness andpermanent injury.
•Avoid getting fuel in your eyes. If yousplash fuel in your eyes, immediatelyremove contact lenses, if worn, flushwith water for 15 minutes and seekmedical attention. Failure to seekproper medical attention could lead topermanent injury.
•Fuels can be harmful if absorbedthrough the skin. If you splash fuel onyour skin, clothing or both, promptlyremove contaminated clothing andthoroughly wash your skin with soapand water. Repeated or prolonged skincontact causes skin irritation.
•Be particularly careful if you are takingAntabuse or other forms of Disulfiramfor the treatment of alcoholism.Breathing fuel vapors could cause anadverse reaction, serious personalinjury or sickness. Immediately call aphysician if you experience any adversereactions.
FUEL QUALITY
SELECTING THE CORRECT FUEL
Your Fuel Economy - Gas Engines Video Link
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REFUELING
REFUELING SYSTEM OVERVIEW
Fuel filler door.A
Fuel filler inlet.B
Fuel tank filler pipe.C
REFUELING YOUR VEHICLE
WARNING: When refueling alwaysshut the engine off and never allowsparks or open flames near the fuel tankfiller valve. Never smoke or use a cellphone while refueling. Fuel vapor isextremely hazardous under certainconditions. Avoid inhaling excess fumes.
WARNING: The fuel system maybe under pressure. If you hear a hissingsound near the fuel filler inlet, do notrefuel until the sound stops. Otherwise,fuel may spray out, which could causeserious personal injury.
WARNING: Do not pry open thefuel tank filler valve. This could damagethe fuel system. Failure to follow thisinstruction could result in fire, personalinjury or death.
WARNING: Do not remove the fuelpump nozzle from its fully insertedposition when refueling.
WARNING: Stop refueling whenthe fuel pump nozzle automaticallyshuts off for the first time. Failure tofollow this will fill the expansion spacein the fuel tank and could lead to fueloverflowing.
WARNING: Do not overfill the fueltank. The pressure in an overfilled tankmay cause leakage and lead to fuel sprayand fire.
WARNING: Wait at least fiveseconds before removing the fuel pumpnozzle to allow any residual fuel to draininto the fuel tank.
1.Fully open the fuel filler door.
2.Select the correct fuel pump nozzle foryour vehicle.
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Changing the Wi-Fi HotspotFrequency
Note:The vehicle hotspot frequency bandis selectable depending upon your devicecapabilities. You will not be able to connectyour device to the vehicle hotspot if it doesnot support the selected frequency band.
Select the settings option on thefeature bar.
1.Press Vehicle Hotspot.
2.Press Settings.
3.Press Edit.
4.Select a frequency.
VEHICLE WI-FI HOTSPOT –
TROUBLESHOOTING
VEHICLE WI-FI HOTSPOT –FREQUENTLY ASKED QUESTIONS
Why can I not see the Wi-Fi hotspotname when I search for Wi-Finetworks on my cell phone or otherdevice?
•Make sure Wi-Fi hotspot visibility is on.
•The system does not provide a Wi-Fihotspot at this time.
•Check what frequency the hotspot istransmitting in the vehicle hotspotsettings menu. If the frequency is 5 GHzand your device cannot see thenetwork, change the frequency to 2.4GHz.
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CENTER DISPLAY
PRECAUTIONS
WARNING: Driving while distractedcan result in loss of vehicle control, crashand injury. We strongly recommend thatyou use extreme caution when using anydevice that may take your focus off theroad. Your primary responsibility is thesafe operation of your vehicle. Werecommend against the use of anyhand-held device while driving andencourage the use of voice-operatedsystems when possible. Make sure youare aware of all applicable local lawsthat may affect the use of electronicdevices while driving.
CENTER DISPLAY
LIMITATIONS
Speed-restricted Features
For your safety, some features are notavailable while the vehicle is in motion ator above 5 mph (8 km/h). Settings thatare not critical while driving your vehicleare shown as restricted on your display.Some of these settings include:
•Software updates.
•Personal profiles setup.
•Valet mode setup.
•Driver assistance settings.
•MyKey setup.
•Door keypad code setup.
These restricted features becomeavailable when your vehicle is no longer inmotion.
STATUS BAR
SYNC4 Features
The bar is on top of the display andindicates the status of your vehicle'sfeatures. It also contains the Vehicle andApplication drawers. See AccessingFeature Drawers (page 366).
Status Area
The status area is on the right side of thestatus bar and provides information aboutvehicle features.
Audio System
Audio system muted.
Connected Device
Cell phone microphone muted.
Phone call in progress.
Media player connected usingBluetooth®.
Cell phone network signalstrength.
Cell phone roaming.
Text message received.
Unread email message.
Automatic crash notificationsystem off.
Cell phone battery status.
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FORD ASSISTANT
USING FORD ASSISTANT
The digital assistant allows you to controlvehicle features using conversationalrequests.
To begin a voice interaction using the wakeword, say the selected wake word, thensay your command.
Press the voice interactionbutton on the steering wheel. Atone sounds before you can sayyour command.
Note:You may need to enable yourvehicle's modem to use certain voicecommands. See Enabling and Disablingthe Modem (page 354).
Note:When you are not driving, additionalcommands are available by using popularchat applications. Use FordPass to setup aconversation with your Ford assistant.
Voice Command Examples
To see examples of what voice commandsyou can use with different features:
1.Access the vehicle drawer on thetouchscreen.
2.Press SETTINGS.
3.Press Ford Assistant.
4.Press Voice Command Help.
5.Select a feature.
FORD ASSISTANT SETTINGS
To access the settings menu:
1.Access the vehicle drawer on thetouchscreen.
2.Press SETTINGS.
3.Press Ford Assistant.
From the settings menu you can do thefollowing:
•Switch listen for wake word on or off.
•Set the preferred wake word.
•Switch advance mode on or off.
•Switch phone confirmation on or off.
•Switch the commands list on or off.
•View the commands help menu.
Press the button next to a menuoption for more information.
FORD ASSISTANT – FREQUENTLYASKED QUESTIONS
Why does the system notunderstand what I am saying?
•You are speaking too soon. When usingthe button of the steering wheel, waitfor the tone before you speak.
Why does the system notunderstand the name of a track orartist?
•Bluetooth® does not support voicecommands.Connect your device to aUSB port.
•You are not saying the name exactlyas it appears on your device. Say thename of the track or artist exactly as itappears on your device. Spell out anyabbreviations in the name.
•The system does not recognize somespecial characters contained in thename of a song or artist, for example*, - or +. Rename the files on yourdevice or use the touchscreen to selectand play the track.
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