
MAKING AND RECEIVING A
PHONE CALL
Making Calls
To call a number in your contacts,select:
Action and DescriptionMenu Item
You can then select thename of the contact youwant to call. Any numbersstored for that contactdisplay along with anystored contact photos. Youcan then select thenumber that you want tocall. The system begins thecall.
Contacts
To call a number from your recent calls,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Recent CallList
To call a number from your favorites,select:
Action and DescriptionMenu Item
You can then select anentry that you want to call.The system begins the call.
Favorites
To call a number that is not stored inyour phone, select:
Action and DescriptionMenu Item
Select the digits of thenumber you wish to call.PhoneKeypad
The system begins the call.Call
Pressing the backspace button deletes thelast digit you typed.
Receiving Calls
During an incoming call, an audible tonesounds. Caller information appears in thedisplay if it is available.
To accept the call, select:
Menu Item
Accept
Note:You can also accept the call bypressing the phone button on the steeringwheel.
To reject the call, select:
Menu Item
Reject
Ignore the call by doing nothing. Thesystem logs it as a missed call.
During a Phone Call
During a phone call, the contacts nameand number display on the screen alongwith the call duration.
The phone status items are also visible:
•Signal Strength.
•Battery.
You can select any of the following duringan active phone call:
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Item
Immediately end aphone call. You canalso press thebutton on thesteering wheel.
End Call
Press this to accessthe phone keypad.Keypad
Item
MuteYou can switch themicrophone off sothe caller does nothear you.
Transfer the phonecall audio to thecell phone or backto the touchscreen.
Privacy
SENDING AND RECEIVING A TEXT MESSAGE
DescriptionMenu Item
Hear the text message.Hear It
View the text message.View
Call the sender.Call
Reply to the text message with a standard text message.Reply
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When to expect the OIL CHANGE REQUIRED Message
Vehicle Use and ExampleInterval
Extended hot or cold operation
Extreme3,000–5,000 mi(5,000–8,000 km)Maximum load or towingExtreme hot or cold operation
Normal Maintenance Intervals
At Every Oil Change Interval as Indicated by the Information Display1
Change the engine oil and filter.2
Rotate the tires.
Perform a multi-point inspection - recommended.
Inspect the automatic transmission fluid level, if applicable. Consult your dealer forrequirements.
Inspect the brake pads, rotors, hoses and the parking brake.
Inspect the engine coolant level/strength and the hoses.
Inspect the exhaust system and the heat shields.
Inspect the rear axle and U-joints - all-wheel drive only.
Inspect the half-shaft boots.
Inspect the steering linkage, ball joints, suspension, tie-rod ends, driveshaft and the U-joints - all-wheel drive only.
Inspect the tires, tire wear and measure the tread depth.
Inspect the wheels and related components for abnormal noise, wear, looseness ordrag.
1 Do not exceed one year or 10,000 mi (16,000 km) between service intervals.2 Reset the oil change reminder after engine oil and filter changes. See Resetting theIntelligent Oil Life Monitor (page 286).
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ROLLOVER WARNING
WARNING: Utility vehicles have asignificantly higher rollover rate thanother types of vehicles.
WARNING: Vehicles with a highercenter of gravity (utility and four-wheeldrive vehicles) handle differently thanvehicles with a lower center of gravity(passenger cars). Avoid sharp turns,excessive speed and abrupt steering inthese vehicles. Failure to drive cautiouslyincreases the risk of losing control of yourvehicle, vehicle rollover, personal injuryand death.
WARNING: In a rollover crash, anunbelted person is significantly morelikely to die than a person wearing aseatbelt.
WARNING: Do not becomeoverconfident in the ability of four-wheeldrive vehicles. Although a four-wheeldrive vehicle may accelerate better thana two-wheel drive vehicle in low tractionsituations, it won't stop any faster thantwo-wheel drive vehicles. Always driveat a safe speed.
Utility vehicles and trucks handledifferently than passenger cars in thevarious driving conditions that areencountered on streets, highways andoff-road. Utility vehicles and trucks are notdesigned for cornering at speeds as highas passenger cars any more than low-slungsports cars are designed to performsatisfactorily under off-road conditions.
OUR SUSTAINABILITY
REPORT
You should play your part in protecting theenvironment. Correct vehicle usage andthe authorized disposal of waste, cleaningand lubrication materials are significantsteps toward this aim.
For additional information about oursustainability progress and initiatives, visitwww.sustainability.ford.com.
THE BETTER BUSINESS
BUREAU AUTO LINE
PROGRAM - UNITED STATES
OF AMERICA
Your satisfaction is important to FordMotor Company and to your dealer. If awarranty concern has not been resolvedusing the three-step procedure outlinedearlier in this chapter in the Getting theServices you need section, you may beeligible to participate in the BBB AUTOLINE program.
The BBB AUTO LINE program consists oftwo parts – mediation and arbitration.During mediation, a representative of theBBB will contact both you and Ford MotorCompany to explore options for settlementof the claim. If an agreement is not reachedduring mediation or you do not want toparticipate in mediation, and if your claimis eligible, you may participate in thearbitration process. An arbitration hearingwill be scheduled so that you can presentyour case in an informal setting before animpartial person. The arbitrator considersthe testimony provided and makes adecision after the hearing.
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1
180 Degree Camera....................................202180 Degree Camera Settings........................202180 Degree Camera Indicators...............202180 Degree Camera Limitations............202180 Degree Camera Precautions...........202180 Degree Camera Settings..................202Switching the 180 Degree Camera On andOff......................................................................202Switching the 180 Degree CameraView...................................................................203
9
911 Assist............................................................57
A
A/CSee: Climate Control.........................................128About This Publication..................................15ABSSee: Brakes............................................................181Accessing Apps............................................376Accessing Feature Drawers.....................366Accessing Navigation.................................379Accessing the Passive Key BackupPosition..........................................................161Accessories....................................................385Active Park Assist........................................204Active Park Assist –Troubleshooting............................................206Active Park Assist Precautions..............204Active Park Assist –Troubleshooting.......................................206Active Park Assist – Frequently AskedQuestions........................................................206Active Park Assist – InformationMessages.........................................................206Adaptive Cruise Control.............................210Adaptive Cruise Control –Troubleshooting.............................................219Lane Centering....................................................216Adaptive Cruise Control AutomaticCancellation.................................................213Adaptive Cruise Control Indicators........216
Adaptive Cruise ControlLimitations.....................................................211Adaptive Cruise ControlPrecautions..................................................210Adaptive Cruise Control –Troubleshooting.........................................219Adaptive Cruise Control – InformationMessages..........................................................219Adaptive Front Lighting.............................104How Does Adaptive Front LightingWork...................................................................104Switching Adaptive Front Lighting On andOff.......................................................................104Adjusting the Exterior Mirrors...................110Adjusting the Headlamps........................295Adjusting the Instrument Panel LightingBrightness....................................................106Adjusting the Map.......................................379Changing the Format of the Map................379Zooming the Map In and Out........................379Adjusting the Seatbelt Height...................43Adjusting the Seatbelts DuringPregnancy......................................................43Adjusting the Sound Settings................360Adjusting the Steering Wheel....................92Adjusting the Steering Wheel - VehiclesWith: Power Adjustable SteeringColumn............................................................92Adjusting the Volume................................359Aid Mode.........................................................223How Does Aid Mode Work..............................223What Is Aid Mode...............................................223Airbag Precautions........................................50Airbags...............................................................48Front Passenger Sensing System..................52Air ConditioningSee: Climate Control.........................................128Air Conditioning System Capacity andSpecification - 2.0L EcoBoost™........350Air Conditioning System Capacity andSpecification - 2.7L EcoBoost™...........351Alert and Aid Mode.....................................223How Does Alert and Aid Mode Work..........224What Is Alert and Aid Mode...........................223Alert Mode......................................................223How Does Alert Mode Work...........................223What Is Alert Mode............................................223Alexa Built-In................................................369
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Starting and Stopping the Engine –Information Messages.................................162Starting and Stopping the Engine –Warning Lamps...............................................161Starting the Engine......................................158Restarting the Engine After Stoppingit...........................................................................158Starting a Gasoline Engine.............................158Status Bar......................................................365Steering............................................................193Electric Power Steering....................................193Steering – Troubleshooting............................193Steering – Troubleshooting......................193Steering – Information Messages................193Steering Wheel................................................24Stopping the Engine....................................164Stopping the Engine When Your Vehicle isMoving...............................................................160Stopping the Engine When Your Vehicle isStationary.........................................................159Stopping the Liftgate Movement............85Storage.............................................................156Cup Holders..........................................................156Glasses Holder....................................................156Under Floor Storage..........................................156Storing Your Vehicle...................................308SunroofSee: Moonroof........................................................111Switching Active Park Assist On andOff..................................................................204Switching Adaptive Cruise Control Onand Off...........................................................213Switching Air Conditioning On andOff...................................................................128Switching All of the Interior Lamps Onand Off..........................................................105Switching Android Auto On andOff...................................................................378Switching Apple CarPlay On andOff...................................................................377Switching Auto Hold On and Off...........188Switching Auto-Start-Stop On andOff...................................................................164Switching Blind Spot InformationSystem On and Off..................................229Switching Climate Control On andOff...................................................................128
Switching Cross Traffic Alert On andOff....................................................................231Switching Cruise Control On andOff..................................................................208Switching Driver Alert On and Off.........242Switching Easy Entry and Exit On andOff.....................................................................78Switching From Adaptive Cruise Controlto Cruise Control........................................216Switching Maximum Cooling On andOff...................................................................128Switching Maximum Defrost On andOff...................................................................128Switching Parking Aid On and Off.........194Switching Rear Occupant Alert SystemOn and Off....................................................143Switching Recirculated Air On andOff...................................................................128Switching Repeat Mode On andOff..................................................................360Switching Shuffle Mode On andOff..................................................................360Switching Stability Control On andOff...................................................................192Switching Text Message Notification Onand Off..........................................................374Switching the Audio Unit On andOff..................................................................359Switching the Display On and Off.........362Switching the Front Interior Lamps Onand Off..........................................................105Switching the Hazard Flashers On andOff..................................................................264Switching the Heated Mirrors On andOff...................................................................129Switching the Heated Rear Window Onand Off...........................................................128Switching the Heated Steering WheelOn and Off.....................................................93Switching the Lane Keeping SystemMode..............................................................222Switching the Lane Keeping System Onand Off..........................................................222Switching the Rear Interior Lamps Onand Off..........................................................105Switching the Rear Window Wiper Onand Off............................................................95
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