2023 FORD E SERIES ECO mode

Vehicles Sold in Canada: GettingRoadside Assistance
To fully assist you should you have avehicle concern, Ford Motor Company ofCanada, Limited offers a complimentaryroadside assistance program. This programis eligible within Canada or the continentalUnited States.
The service is available 24 hours a day,seven days a week.
This program is separate from the NewVehicle Limited Warranty, but the coverageis concurrent with the powertrain coverageperiod of your vehicle. Canadian roadsidecoverage and benefits may differ from theU.S. coverage.
If you require more information, please callus in Canada at 1-800-665-2006, or visitour website at www.ford.ca.
HAZARD FLASHERS
Note:If used when the vehicle is notrunning, the battery loses charge. As a result,there may be insufficient power to restartyour vehicle.
The hazard flasher control is located onthe instrument panel. Use it when yourvehicle is creating a safety hazard for othermotorists.
•Press the flasher control and all frontand rear direction indicators flash.
•Press the flasher control again toswitch them off.
FUEL SHUTOFF
WARNING: If your vehicle has beeninvolved in a crash, have the fuel systemchecked. Failure to follow this instructioncould result in fire, personal injury ordeath.
Note: When you try to restart your vehicleafter a fuel shutoff, your vehicle makes surethat various systems are safe to restart.Once your vehicle determines that thesystems are safe, your vehicle allows you torestart.
Note:In the event that your vehicle doesnot restart after your third attempt, contacta qualified technician.
The fuel pump shutoff stops the flow offuel to the engine in the event of amoderate to severe crash. Not everyimpact causes a shutoff.
Should your vehicle shut off after a crash,you may restart your vehicle.
If your vehicle has a key system:
1.Turn key to the off position.
2.Turn key to the start position.
3.Turn key to the off position.
4.Turn key to the on position.
5.The fuel pump is now re-enabled.
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When the engine is cold, check theconcentration and level of the coolant atthe intervals listed in the scheduledmaintenance information. See ScheduledMaintenance (page 247).
Note:Make sure that the coolant level isbetween the MIN and MAX marks on thecoolant reservoir.
Note: Coolant expands when it is hot. Thelevel may extend beyond the MAX mark.
Maintain coolant concentration within48% to 50%, which equates to a freezepoint between -29°F (-34°C) and -35°F(-37°C). Coolant concentration should bechecked using a refractometer. We do notrecommend the use of hydrometers orcoolant test strips for measuring coolantconcentration.
Adding Coolant
WARNING: Do not add enginecoolant when the engine is on or thecooling system is hot. Failure to followthis instruction could result in personalinjury.
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
Note: Automotive fluids are notinterchangeable. Do not use coolant orwindshield washer fluid outside of itsspecified function and vehicle location.
Note: Do not use stop leak pellets, coolingsystem sealants, or non-specified additivesas they can cause damage to the enginecooling or heating systems. Resultingcomponent damage may not be covered bythe vehicle Warranty.
It is very important to use predilutedcoolant approved to the correctspecification in order to avoid plugging thesmall passageways in the engine coolingsystem. See Capacities andSpecifications (page 224). Do not mixdifferent colors or types of coolant in yourvehicle. Mixing of engine coolants or usingan incorrect coolant may harm the engineor cooling system components and maynot be covered by the vehicle Warranty.
Note:If prediluted coolant is not available,use the approved concentrated coolantdiluting it to 50/50 with distilled water. SeeCapacities and Specifications (page 224).Using water that has not been deionizedmay contribute to deposit formation,corrosion and plugging of the small coolingsystem passageways.
Note: Coolants marketed for all makes andmodels may not be approved to Fordspecifications and may cause damage tothe cooling system. Resulting componentdamage may not be covered by the vehicleWarranty.
If the coolant level is at or below theminimum mark, add prediluted coolantimmediately.
To top up the coolant level do thefollowing:
1.Unscrew the cap slowly. Any pressureescapes as you unscrew the cap.
2.Add prediluted coolant approved tothe correct specification. SeeCapacities and Specifications (page224).
3.Add enough prediluted coolant toreach the correct level.
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Coolant Change
At specific mileage intervals, as listed inthe scheduled maintenance information,the coolant should be changed. Addprediluted coolant approved to the correctspecification. See Capacities andSpecifications (page 224).
Fail-Safe Cooling
Fail-safe cooling allows you to temporarilydrive your vehicle before any incrementalcomponent damage occurs. The fail-safedistance depends on ambienttemperature, vehicle load and terrain.
How Fail-Safe Cooling Works
If the engine begins to overheat, thecoolant temperature gauge moves towardthe red zone:
A warning lamp illuminates anda message may appear in theinformation display.
If the engine reaches a presetover-temperature condition, the engineautomatically switches to alternatingcylinder operation. Each disabled cylinderacts as an air pump and cools the engine.
When this occurs, your vehicle stilloperates, however:
•Engine power is limited.
•The air conditioning system turns off.
Continued operation increases the enginetemperature, causing the engine tocompletely shut down. Your steering andbraking effort increases in this situation.
When the engine temperature cools, youcan re-start the engine. Have your vehiclechecked as soon as possible to minimizeengine damage.
When Fail-Safe Mode Is Activated
WARNING: Fail-safe mode is foruse during emergencies only. Operateyour vehicle in fail-safe mode only aslong as necessary to bring your vehicleto rest in a safe location and seekimmediate repairs. When in fail-safemode, your vehicle will have limitedpower, will not be able to maintainhigh-speed operation, and maycompletely shut down without warning,potentially losing engine power, powersteering assist, and power brake assist,which may increase the possibility of acrash resulting in serious injury.
WARNING: Do not remove thecoolant reservoir cap when the engine ison or the cooling system is hot. Wait 10minutes for the cooling system to cooldown. Cover the coolant reservoir capwith a thick cloth to prevent thepossibility of scalding and slowly removethe cap. Failure to follow this instructioncould result in personal injury.
Your vehicle has limited engine powerwhen in the fail-safe mode, drive yourvehicle with caution. Your vehicle does notmaintain high-speed operation and theengine may operate poorly.
Remember that the engine is capable ofautomatically shutting down to preventengine damage. In this situation:
1.Pull off the road as soon as safelypossible and switch the engine off.
2.If you are a member of a roadsideassistance program, we recommendthat you contact your roadsideassistance service provider.
3.If this is not possible, wait a shortperiod for the engine to cool.
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4.Check the coolant level. If the coolantlevel is at or below the minimum mark,add prediluted coolant immediately.
5.When the engine temperature cools,you can re-start the engine. Have yourvehicle checked as soon as possible tominimize engine damage.
Note:Driving your vehicle without repairincreases the chance of engine damage.
Engine Coolant TemperatureManagement (If Equipped)
WARNING: To reduce the risk ofcrash and injury, be prepared that thevehicle speed may reduce and thevehicle may not be able to acceleratewith full power until the coolanttemperature reduces.
If you tow a trailer with your vehicle, theengine may temporarily reach a highertemperature during severe operatingconditions, for example ascending a longor steep slope in high ambienttemperatures.
At this time, you may notice the coolanttemperature gauge moves toward the redzone and a message may appear in theinformation display.
You may notice a reduction in vehiclespeed caused by reduced engine power inorder to manage the engine coolanttemperature. Your vehicle may enter thismode if certain high-temperature andhigh-load conditions take place. Theamount of speed reduction depends onvehicle loading, grade and ambienttemperature. If this occurs, there is no needto pull off the road. You can continue todrive your vehicle.
The air conditioning may automaticallyturn on and off during severe operatingconditions to protect the engine fromoverheating. When the coolanttemperature decreases to the normaloperating temperature, the air conditioningturns on.
If the coolant temperature gauge movesfully into the red zone, or if the coolanttemperature warning or service enginesoon messages appear in your informationdisplay, do the following:
1.Pull off the road as soon as safelypossible and shift the transmission intopark (P).
2.Leave the engine running until thecoolant temperature gauge needlereturns to the normal position. If thetemperature does not drop afterseveral minutes, follow the remainingsteps.
3.Switch the engine off and wait for it tocool. Check the coolant level.
4.If the coolant level is at or below theminimum mark, immediately addprediluted coolant.
5.If the coolant level is normal, restartthe engine and continue driving.
AUTOMATIC TRANSMISSION
FLUID CHECK
Have an authorized dealer check andchange the transmission fluid and filter atthe correct service interval. SeeScheduled Maintenance (page 247).
Do not use supplemental transmissionfluid additives, treatments or cleaningagents. The use of these materials mayaffect transmission operation and resultin damage to internal transmissioncomponents.
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•To reduce the chances of interferencefrom another vehicle, perform thesystem reset procedure at least 3 ft(1 m) away from another vehicleundergoing the system reset procedureat the same time.
•Do not wait more than two minutesbetween resetting each tire sensor orthe system can time-out and you haveto repeat the entire procedure on allfour wheels.
•A double horn sounds indicating theneed to repeat the procedure.
Performing the System Reset Procedure- Single Rear Wheel
Read the entire procedure beforeattempting.
1.Drive the vehicle above 20 mph(32 km/h) for at least two minutes,then park in a safe location where youcan easily get to all four tires and haveaccess to an air pump.
2.Place the ignition in the off position andkeep the key in the ignition.
3.Cycle the ignition to the on positionwith the engine off.
4.Turn the hazard flashers on then offthree times. You must accomplish thiswithin 10 seconds. If you successfullyenter the reset mode, the horn soundsonce, the system indicator flashes anda message shows in the informationdisplay. If this does not occur, pleasetry again starting at step 2. If afterrepeated attempts to enter the resetmode, the horn does not sound, thesystem indicator does not flash and nomessage shows in the informationdisplay, have the system checked assoon as possible.
5.Train the tire pressure monitoringsystem sensors in the tires using thefollowing system reset sequencestarting with the left front tire in thefollowing clockwise order: Left front -driver side front tire, Right front -passenger side front tire, Right rear -passenger side rear tire, Left rear -driver side rear tire.
6.Remove the valve cap from the valvestem on the left front tire. Decrease theair pressure until the horn sounds.
Note:The single horn tone confirms thatthe sensor identification code has beenlearned by the module for this position. Ifyou hear a double horn, the reset procedurewas unsuccessful, and you must repeat it.
7.Remove the valve cap from the valvestem on the right front tire. Decreasethe air pressure until the horn sounds.
8.Remove the valve cap from the valvestem on the right rear tire. Decrease theair pressure until the horn sounds.
9.Remove the valve cap from the valvestem on the left rear tire. Decrease theair pressure until the horn sounds.Training is complete after the hornsounds for the last tire trained, driverside rear tire, the system indicatorstops flashing, and a message showsin the information display.
10.Turn the ignition off. If you hear twoshort tones, the reset procedure wasunsuccessful and you must repeat it.If you hear two short beeps when theignition is off after repeating theprocedure, have the system checkedas soon as possible
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11.Set all four tires to the recommendedair pressure as indicated on theSafety Compliance CertificationLabel, affixed to either the door hingepillar, door-latch post, or the dooredge that meets the door-latch post,next to the driver seating position orTire Label located on the B-Pillar orthe edge of the driver door.
Performing the System Reset Procedure- Dual Rear Wheel
For further information seeUnderstanding Your Tire PressureMonitoring System and refer to DualRear Wheel, earlier in this section.
Read the entire procedure beforeattempting.
1.Drive the vehicle above 20 mph(32 km/h) for at least two minutes,then park in a safe location where youcan easily get to all six tires and haveaccess to an air pump.
2.Place the ignition in the off position andkeep the key in the ignition.
3.Cycle the ignition to the on positionwith the engine off.
4.Turn the hazard flashers on then offthree times. You must accomplish thiswithin 10 seconds. If you successfullyenter the reset mode, the horn soundsonce, the system indicator flashes anda message shows in the informationdisplay. If this does not occur, pleasetry again starting at step 2. If afterrepeated attempts to enter the resetmode, the horn does not sound, thesystem indicator does not flash and nomessage shows in the informationdisplay, seek service from yourauthorized dealer.
5.Train the tire pressure monitoringsystem sensors in the tires using thefollowing system reset sequencestarting with the left front tire in thefollowing order: Left front - driver sidefront tire, Right front - passenger sidefront tire, Right outer rear -passengerside rear outer tire, Right inner rear -passenger side rear inner tire, Left outerrear - driver side rear outer tire, Leftinner rear - driver side rear inner tire.
6.Remove the valve cap from the valvestem on the left front tire. Decrease theair pressure until the horn sounds.
Note:The single horn chirp confirms thatthe sensor identification code has beenlearned by the module for this position. If adouble horn is heard, the reset procedurewas unsuccessful, and you must repeat it.
7.Remove the valve cap from the valvestem on the right front tire. Decreasethe air pressure until the horn sounds.
8.Remove the valve cap from the valvestem on the right outer rear tire.Decrease the air pressure until the hornsounds.
9.Remove the valve cap from the valvestem on the right inner rear tire.Decrease the air pressure until the hornsounds.
10.Remove the valve cap from the valvestem on the left outer rear tire.Decrease the air pressure until thehorn sounds.
11.Remove the valve cap from the valvestem on the left inner rear tire.Decrease the air pressure until thehorn sounds. Training is completeafter the horn sounds for the last tiretrained, the system indicator stopsflashing, and a message is shown inthe information display.
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CONNECTED VEHICLE
REQUIREMENTS
Connected service and related featurefunctionality requires a compatible vehiclenetwork.
Some remote features require additionalservice activation. Log in to your Fordaccount for details. Some restrictions, thirdparty terms and message or data ratesmay apply.
CONNECTED VEHICLE
LIMITATIONS
Evolving technology, cellular networks, orregulations could affect functionality andavailability, or continued provision of somefeatures. These changes could even stopsome features from functioning.
CONNECTING THE VEHICLE TO
A MOBILE NETWORK
WHAT IS THE MODEM
The modem allows access to arange of features built into yourvehicle.
ENABLING AND DISABLING THEMODEM
1.Press Settings.
2.Press FordPass Connect.
3.Press Connectivity Settings.
4.Switch connectivity features on or off.
DISABLING THE CONNECTIVITYDEVICE
To disable the connectivity device, contactthe Ford Customer Relationship Center.
CONNECTING FORDPASS TO THEMODEM
1.Make sure that the modem is enabledusing the vehicle settings menu.
2.Open the FordPass app on your deviceand log in.
3.Add your vehicle or select your vehicleif already added.
4.Select the option to activate yourvehicle.
5.Make sure that the name on the screenmatches the name shown in yourFordPass account.
6.Confirm that FordPass account isconnected to the modem.
CONNECTED VEHICLE –
TROUBLESHOOTING
CONNECTED VEHICLE –FREQUENTLY ASKED QUESTIONS
Why can I not confirm theconnection of my FordPassaccount to the modem?
•The modem is not enabled. Switchvehicle connectivity on.
•The network signal is weak. Move yourvehicle closer to a place where thenetwork signal is not obstructed.
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Vehicle with SYNC only
United States and Mexico
FCC ID: KMHSG1G1
IC: 1422A-SG1G1
Mexico
Model: KMHSG1P1
NOM-121-SCT1-2009
The operation of this equipment is subjectto the following two conditions: (1) Thisequipment or device may not causeharmful interference, and (2) thisequipment or device must accept anyinterference, including interference thatmay cause undesired operation.
Vehicle with SYNC withTouchscreen/My Touch
FCC ID: KMHSYNCG2
IC: 1422A-SYNCG2
This device complies with Part 15 of theFCC Rules and with RSS-210 of IndustryCanada. Operation is subject to thefollowing two conditions: (1) This devicemay not cause harmful interference, and(2) this device must accept anyinterference received, includinginterference that may cause undesiredoperation.
WARNING: Changes ormodifications not expressively approvedby the party responsible for compliancecould void the user's authority to operatethe equipment. The term "IC:" before theradio certification number only signifiesthat Industry Canada technicalspecifications were met.
The antenna used for this transmitter mustnot be co-located or operating inconjunction with any other antenna ortransmitter.
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