STARTING AND OPERATING85
(Continued)
(Continued)
When Brake Service Mode work is complete, the following
steps must be followed to reset the parking brake system
to normal operation:
Ensure the vehicle is at a standstill.
Press the brake pedal with moderate force.
Apply the EPB Switch.
NOTE:A dedicated message will appear in the instrument cluster
display if Brake Service Mode cannot be deactivated.
AUTOMATIC TRANSMISSION
You must press and hold the brake pedal while shifting out
of PARK.
WARNING!
You can be badly injured working on or around a motor
vehicle. Do only that service work for which you have
the knowledge and the right equipment. If you have any
doubt about your ability to perform a service job, take
your vehicle to a competent mechanic.
WARNING!
Never use the PARK (P) position as a substitute for
the parking brake. Always apply the parking brake
fully when exiting the vehicle to guard against vehicle
movement and possible injury or damage.
Your vehicle could move and injure you and others if
it is not in PARK. Check by trying to move the gear
selector out of PARK with the brake pedal released.
Make sure the transmission is in PARK before exiting
the vehicle.
It is dangerous to shift out of PARK or NEUTRAL (N) if
the engine speed is higher than idle speed. If your
foot is not firmly pressing the brake pedal, the
vehicle could accelerate quickly forward or in
reverse. You could lose control of the vehicle and hit
someone or something. Only shift into gear when the
engine is idling normally and your foot is firmly
pressing the brake pedal.
The vehicle may not engage a newly selected gear
when shifting between PARK, REVERSE (R), or
DRIVE (D) if the vehicle is moving while shifting.
Unintended movement of a vehicle could injure
those in or near the vehicle. As with all vehicles, you
should never exit a vehicle while the engine is
running. Before exiting a vehicle, always come to a
complete stop, then apply the parking brake, shift
the transmission into PARK, and turn the ignition
OFF. When the ignition is in the OFF position, the
transmission is locked in PARK, securing the vehicle
against unwanted movement.
When leaving the vehicle, always make sure the igni -
tion is in the OFF position, remove the key fob from
the vehicle, and lock the vehicle.
WARNING!
Never leave children alone in a vehicle, or with
access to an unlocked vehicle. Allowing children to
be in a vehicle unattended is dangerous for a
number of reasons. A child or others could be seri -
ously or fatally injured. Children should be warned
not to touch the parking brake, brake pedal or the
transmission gear selector.
Do not leave the key fob in or near the vehicle (or in
a location accessible to children), and do not leave
the ignition in the ON/RUN position. A child could
operate power windows, other controls, or move the
vehicle.
CAUTION!
Damage to the transmission may occur if the following
precautions are not observed:
Shift into or out of PARK or REVERSE only after the
vehicle has come to a complete stop.
Do not shift between PARK, REVERSE, NEUTRAL, or
DRIVE when the engine is above idle speed.
Before shifting into any gear, make sure your foot is
firmly pressing the brake pedal.
WARNING!
4
23_GG_OM_EN_USC_t.book Page 85
86STARTING AND OPERATING
IGNITION PARK INTERLOCK
This vehicle is equipped with an Ignition Park Interlock
which requires the transmission to be in PARK (P) before
the ignition can be turned to the OFF position. This helps
the driver avoid inadvertently leaving the vehicle without
placing the transmission in PARK. This system maintains
lock of the transmission in PARK whenever the ignition is
in the OFF position.
BRAKE/TRANSMISSION SHIFT
I
NTERLOCK (BTSI) SYSTEM
This vehicle is equipped with a BTSI that holds the
transmission gear selector in PARK (P) unless the brakes
are applied. To shift the transmission out of PARK, the
ignition must be in the ON/RUN position (whether the
engine is running or not), and the brake pedal must be
pressed. The brake pedal must also be pressed to shift
from NEUTRAL (N) into DRIVE (D) or REVERSE (R) when the
vehicle is stopped or moving at low speeds.
9-SPEED AUTOMATIC TRANSMISSION
The transmission gear range (PRND) is displayed both
beside the gear selector and in the instrument cluster.
To select a gear range, push the lock button on the gear
selector and move the selector rearward or forward. You
must also press the brake pedal to shift the transmission
out of PARK (P) (or NEUTRAL (N), when the vehicle is
stopped or moving at low speeds). Select the DRIVE (D)
range for normal driving.
NOTE:
The transmission electronics are self-calibrating;
therefore, the first few shifts on a new vehicle may be
somewhat abrupt. This is a normal condition, and
precision shifts will develop within a few hundred
miles (kilometers).
In the event of a mismatch between the gear selector
position and the actual transmission gear (for example,
driver selects REVERSE (R) while driving forward), the
position indicator will blink continuously until the
selector is returned to the proper position, or the
requested shift can be completed.
The electronically controlled transmission adapts its shift
schedule based on driver inputs, along with environmental
and road conditions.
The 9-speed transmission has been developed to meet
the needs of current and future FWD/AWD vehicles.
Software and calibration are refined to optimize the
customer’s driving experience and fuel economy. By
design, some vehicle and driveline combinations utilize
NINTH gear only in very specific driving situations and
conditions.
Only shift from DRIVE to PARK or REVERSE when the
accelerator pedal is released and the vehicle is stopped.
Be sure to keep your foot on the brake pedal when shifting
between these gears.
Gear Selector
Gear Ranges
Do not press the accelerator pedal when shifting out of
PARK or NEUTRAL.
NOTE:After selecting any gear range, wait a moment to allow the
selected gear to engage before accelerating. This is espe -
cially important when the engine is cold.
PARK (P)
This range supplements the parking brake by locking the
transmission. The engine can be started in this range.
Never attempt to use PARK while the vehicle is in motion.
Apply the parking brake when exiting the vehicle in this
range.
When parking on a hill, apply the parking brake before
shifting the transmission to PARK, otherwise the load on
the transmission locking mechanism may make it difficult
to move the gear selector out of PARK. As an added
precaution, turn the front wheels toward the curb on a
downhill grade and away from the curb on an uphill grade.
23_GG_OM_EN_USC_t.book Page 86
STARTING AND OPERATING87
When exiting the vehicle, always:
1. Apply the parking brake.
2. Shift the transmission into PARK.
3. Turn the engine off.
4. Remove the key fob from the vehicle.
NOTE:Block the wheels with a wedge or a stone if the vehicle is
parked on a steep slope.
The following indicators should be used to ensure that you
have properly engaged the transmission into the PARK
position:
When shifting into PARK, push the lock button on the
gear selector, and firmly move the selector all the way
forward until it stops and is fully seated.
Look at the transmission gear position display and
verify that it indicates the PARK position (P).
With the brake pedal released, verify that the gear
selector will not move out of PARK.
REVERSE (R)
This range is for moving the vehicle backward. Shift into
REVERSE only after the vehicle has come to a complete
stop.
NEUTRAL (N)
Use this range when the vehicle is standing for prolonged
periods with the engine running. The engine may be
started in this range. Apply the parking brake and shift the
transmission into PARK if you must exit the vehicle.
DRIVE (D)
This range should be used for most city and highway
driving. It provides the smoothest upshifts and downshifts,
and the best fuel economy. The transmission
automatically upshifts through all forward gears. If the transmission temperature exceeds normal operating
limits, the transmission controller may modify the
transmission shift schedule, reduce engine torque, and/or
expand the range of torque converter clutch engagement.
This is done to prevent transmission damage due to
overheating.
If the transmission becomes extremely hot, the
Transmission Temperature Warning Light may illuminate,
and the transmission may operate differently until the
transmission cools down.
During cold temperatures, transmission operation may be
modified depending on engine and/or transmission
temperature as well as vehicle speed. This feature
improves warm-up time of the engine and transmission to
achieve maximum efficiency. Engagement of the torque
converter clutch (and shifts into EIGHTH or NINTH gear),
are inhibited until the engine and/or transmission is
warm. Normal operation will resume once the
temperature(s) have risen to a suitable level.
TRANSMISSION LIMP HOME MODE
Transmission function is monitored electronically for
abnormal conditions. If a condition is detected that could
result in transmission damage, Transmission Limp Home
Mode is activated. In this mode, the transmission may
operate only in a fixed gear, or may remain in NEUTRAL
(N). The Malfunction Indicator Light (MIL) may be
illuminated. Limp Home Mode may allow the vehicle to be
driven to an authorized dealer for service without
damaging the transmission.
CAUTION!
Before moving the transmission gear selector out of
PARK, you must turn the ignition to the ON/RUN posi -
tion, and also press the brake pedal. Otherwise,
damage to the gear selector could result.
DO NOT race the engine when shifting from PARK or
NEUTRAL into another gear range, as this can
damage the drivetrain.WARNING!
Do not coast in NEUTRAL and never turn off the ignition
to coast down a hill. These are unsafe practices that
limit your response to changing traffic or road
conditions. You might lose control of the vehicle and
have a collision.
CAUTION!
Towing the vehicle, coasting, or driving for any other
reason with the transmission in NEUTRAL can cause
severe transmission damage.
For Recreational Towing
Úpage 126.
For Towing A Disabled Vehicle
Úpage 220.
4
23_GG_OM_EN_USC_t.book Page 87
88STARTING AND OPERATING
In the event of a momentary problem, the transmission
can be reset to regain all forward gears by performing the
following steps:
1. Stop the vehicle.
2. Shift the transmission into PARK (P), if possible. If
not, shift the transmission to NEUTRAL.
3. Push and hold the ignition until the engine turns off.
4. Wait approximately 30 seconds.
5. Restart the engine.
6. Shift into the desired gear range. If the problem is no longer detected, the transmission will return to
normal operation.
NOTE:Even if the transmission can be reset, we recommend that
you visit an authorized dealer at your earliest possible
convenience. An authorized dealer has diagnostic
equipment to assess the condition of your transmission.
If the transmission cannot be reset, authorized dealer
service is required.
TORQUE CONVERTER CLUTCH
A feature designed to improve fuel economy has been
included in the automatic transmission on your vehicle.
A clutch within the torque converter engages
automatically at calibrated speeds. This may result in a
slightly different feeling or response during normal
operation in the upper gears. When the vehicle speed
drops or during some accelerations, the clutch
automatically disengages.
NOTE:The torque converter clutch will not engage until the
engine and/or transmission is warm (usually after 1 to
3 miles [2 to 5 km] of driving). Because the engine speed
is higher when the torque converter clutch is not engaged,
it may seem as if the transmission is not shifting properly
when the vehicle is cold. This is normal. The torque
converter clutch will function normally once the powertrain
is sufficiently warm.
ALL-WHEEL DRIVE (AWD)
This feature provides on-demand All-Wheel Drive (AWD).
The system is automatic with no driver inputs or additional
driving skills required. Under normal driving conditions,
the front wheels provide most of the traction. If the front
wheels begin to lose traction, power is shifted
automatically to the rear wheels. The greater the front
wheel traction loss, the greater the power transfer to the
rear wheels.
Additionally, on dry pavement under heavy throttle input
(where one may have no wheel spin), torque will be sent to
the rear in a preemptive effort to improve vehicle launch
and performance characteristics.
SPORT MODE — IF EQUIPPED
Your vehicle is equipped with a SPORT Mode feature. The
engine, transmission, and steering systems are all set to
their SPORT settings. SPORT Mode will provide improved
throttle response and modified transmission shift points
for an enhanced driving experience, as well as greater
amount of steering feel.
This mode may be activated and deactivated by pushing
the SPORT button on the steering wheel. For PHEV
versions the SPORT button is located below the STOP/
START button.
POWER STEERING
The electric power steering system will provide increased
vehicle response and ease of maneuverability. The electric
power steering system adapts to different driving conditions.
If the “SERVICE POWER STEERING” or “POWER
STEERING ASSIST OFF - SERVICE SYSTEM”
message and a steering wheel icon display on
the instrument cluster, it indicates that the
vehicle needs service. It may be necessary to perform the
recalibration maneuver by turning the steering wheel from
full left position to full right position. If the problem is still
present, take the vehicle to an authorized dealer for
service. It is likely the vehicle has lost power steering
assistance
Úpage 66.
CAUTION!
All wheels must have the same size and type tires.
Unequal tire sizes must not be used. Unequal tire size
may cause failure of the power transfer unit.
WARNING!
Continued operation with reduced assist could pose a
safety risk to yourself and others. Service should be
obtained as soon as possible.
23_GG_OM_EN_USC_t.book Page 88
STARTING AND OPERATING89
If the “POWER STEERING SYSTEM HOT -
PERFORMANCE MAY BE LIMITED” message
and a steering wheel icon display on the
instrument cluster, it indicates that extreme
steering maneuvers may have occurred, which caused an
over temperature condition in the electric power steering
system. You will lose power steering assistance
momentarily until the over temperature condition no
longer exists. Once driving conditions are safe, pull over
and let the vehicle idle for a few moments until the light
turns off
Úpage 66.
NOTE:
Even if the power steering system is no longer opera -
tional, it is still possible to steer the vehicle. Under
these conditions there will be a substantial increase in
steering effort, especially at low speeds and during
parking maneuvers.
If the condition persists, see an authorized dealer for
service.
STOP/START SYSTEM — IF EQUIPPED
The Stop/Start function is designed to reduce fuel
consumption. The system will stop the engine
automatically during a vehicle stop if the required
conditions are met. Releasing the brake pedal or pressing
the accelerator pedal will automatically restart the engine.
This vehicle has been upgraded with a heavy-duty starter,
enhanced battery, and other upgraded engine parts, to
handle the additional engine starts.
AUTOSTOP MODE
The Stop/Start feature is enabled after every normal
customer engine start. At that time, the system will go into
STOP/START READY.
To Activate The Autostop Mode, The Following Must Occur:
The system must be in STOP/START READY state. A
“STOP/START READY” message will be displayed in the
instrument cluster display within the Stop/Start
section
Úpage 66.
The vehicle must be completely stopped.
The gear selector must be in a forward gear and the
brake pedal pressed.
The engine will shut down, the tachometer will move to the
zero position, and the Stop/Start telltale will illuminate
indicating you are in Autostop. Customer settings will be
maintained upon return to an engine-running condition.
POSSIBLE REASONS THE ENGINE DOES
N
OT AUTOSTOP
Prior to engine shut down, the system will check many
safety and comfort conditions to see if they are fulfilled.
Detailed information about the operation of the Stop/Start
system may be viewed in the instrument cluster display
Stop/Start Screen. In the following situations the engine
will not stop:
Driver’s seat belt is not buckled.
Driver’s door is not closed.
Battery temperature is too warm or cold.
Battery charge is low.
The vehicle is on a steep grade.
Cabin heating or cooling is in process and an accept -
able cabin temperature has not been achieved.
HVAC is set to full defrost mode at a high blower speed.
HVAC is set to MAX A/C.
Engine has not reached normal operating temperature.
The transmission is not in a forward gear.
Hood is open.
Brake pedal is not pressed with sufficient pressure.
Accelerator pedal input.
Engine temperature is too high.
5 mph (8 km/h) threshold has not been achieved from
previous Autostop.
Steering angle beyond threshold.
Adaptive Cruise Control is on and speed is set.
It may be possible for the vehicle to be driven several
times without the Stop/Start system going into a STOP/
START READY state under more extreme conditions of the
items listed previously.
4
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90STARTING AND OPERATING
TO START THE ENGINE WHILE IN
A
UTOSTOP MODE
While in a forward gear, the engine will start when the
brake pedal is released or the accelerator pedal is
pressed. The transmission will automatically re-engage
upon engine restart.
Conditions That Will Cause The Engine To Start
Automatically While In Autostop Mode:
The transmission selector is moved out of DRIVE (D).
To maintain cabin temperature comfort.
HVAC is set to full defrost mode.
HVAC system temperature or fan speed is manually
adjusted.
Battery voltage drops too low.
Stop/Start OFF switch is pressed.
A Stop/Start system error occurs.
Steering wheel is turned beyond threshold.
Conditions That Force An Application Of The Electric Park
Brake While In Autostop Mode:
The driver’s door is open and brake pedal released.
The driver’s door is open and the driver’s seat belt is
unbuckled.
The engine hood has been opened.
A Stop/Start system error occurs.
If the Electric Park Brake (EPB) is applied with the engine
off, the engine may require a manual restart and the EPB
may require a manual release (press brake pedal and
press EPB switch)
Úpage 66.
TO MANUALLY TURN OFF THE STOP/
S
TART SYSTEM
Stop/Start OFF Switch
Push the Stop/Start OFF switch (located near the gear
shifter). The light on the switch will illuminate. The “STOP/
START OFF” message will appear in the instrument cluster
display and the Autostop mode will be disabled
Úpage 66.
NOTE:The Stop/Start system will reset itself back to an ON
condition every time the ignition is turned off and back on.
TO MANUALLY TURN ON THE STOP/
S
TART SYSTEM
Push the Stop/Start OFF switch (located on the switch
bank). The light on the switch will turn off.
SYSTEM MALFUNCTION
If there is a malfunction in the Stop/Start system, the
system will not shut down the engine. A “SERVICE STOP/
START SYSTEM” message and a yellow Stop/Start telltale
will appear in the instrument cluster display
Úpage 66.
If the “SERVICE STOP/START SYSTEM” message appears
in the instrument cluster display, have the system
checked by an authorized dealer.
ACTIVE SPEED LIMITER — IF EQUIPPED
This feature allows you to program the maximum speed of
travel for your vehicle.
The Active Speed Limiter is turned on/off using the Mode
button located on the left side of the steering wheel.
Mode Button
23_GG_OM_EN_USC_t.book Page 90
STARTING AND OPERATING95
To Cancel
The following conditions cancel ACC:
The brake pedal is applied
The CANC (cancel) button is pushed
The Anti-Lock Brake System (ABS) activates
The gear selector is removed from the DRIVE position
The Electronic Stability Control/Traction Control
System (ESC/TCS) activates
The vehicle parking brake is applied
The Trailer Sway Control (TSC) activates
The driver switches ESC to Full Off mode
The braking temperature exceeds normal range
(overheated)
Driver seat belt is unbuckled at low speeds
Driver door is opened at low speeds
To Turn Off
The system will turn off and clear the set speed in memory
if:
The Mode button is pushed
The ignition is placed in the OFF position
To Resume
If ACC was canceled, and there is a set speed in memory,
push the RES (resume) button and remove your foot from
the accelerator pedal. The instrument cluster display will
show the last set speed. Resume can be used at any speed above 0 mph (0 km/h)
when ACC is active.
NOTE:ACC cannot be resumed if there is a stationary vehicle in
front of your vehicle in close proximity.
To Vary The Speed Setting
To Increase Or Decrease The Set Speed
After setting a speed, you can adjust the speed by pushing
the SET switch upward or decrease the speed by pushing
the SET switch downward.
U.S. Speed (mph)
Pushing the SET switch upward or downward to the first
detent will result in a 1 mph speed adjustment. Each
subsequent movement of the switch to the first detent
will result in an adjustment of 1 mph.
If the switch is pushed upward or downward briefly to
the second detent, the set speed will adjust in 5 mph
increments. The new set speed is reflected in the
instrument cluster display.
If the switch is held upward or downward, the set speed
will continue to adjust until the switch is released.
Metric Speed (km/h)
Pushing the SET switch upward or downward to the first
detent will result in a 1 km/h speed adjustment. Each
subsequent movement of the switch to the first detent
will result in an adjustment of 1 km/h.
If the switch is pushed upward or downward briefly to
the second detent, the set speed will adjust in 10 km/h
increments. The new set speed is reflected in the instru -
ment cluster display.
If the switch is held upward or downward, the set speed
will continue to adjust until the switch is released.
NOTE:
When you override the set speed by pushing the SET
switch upward or downward, the new set speed will be
the current speed of the vehicle.
When you use the SET switch to decelerate, if the
engine’s braking power does not slow the vehicle suffi -
ciently to reach the set speed, the brake system will
automatically slow the vehicle.
The ACC system maintains set speed when driving
uphill and downhill. However, a slight speed change on
moderate hills is normal. In addition, downshifting may
occur while climbing uphill or descending downhill. This
is normal operation and necessary to maintain set
speed. When driving uphill and downhill, the ACC
system will cancel if the braking temperature exceeds
normal range (overheated).
WARNING!
The Resume function should only be used if traffic and
road conditions permit. Resuming a set speed that is
too high or too low for prevailing traffic and road
conditions could cause the vehicle to accelerate or
decelerate too sharply for safe operation. Failure to
follow these warnings can result in a collision and death
or serious personal injury.
4
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STARTING AND OPERATING119
REFUELING THE VEHICLE
1. Ensure that the vehicle doors are unlocked as this
unlocks the fuel door.
2. Open the fuel filler door by pushing on the outer edge of the fuel door.
Fuel Filler Door
NOTE:
There is no fuel filler cap. Two flapper doors inside the pipe
seal the system.
3. Insert the fuel nozzle fully into the filler pipe; the
nozzle opens and holds the flapper door while
refueling.
Fuel Filler Pipe
4. Fill the vehicle with fuel, and when the fuel nozzle “clicks” or shuts off, the fuel tank is full.
5. Keep the nozzle in the filler for five seconds after nozzle clicks to allow fuel to drain from the nozzle.
6. Remove the fuel nozzle and close the fuel door.
NOTE:In certain cold conditions, ice may prevent the fuel door
from opening. If this occurs, lightly push on the fuel door
to break the ice buildup and re-release the fuel door using
the inside release button. Do not pry on the door.CAUTION!
To avoid vehicle damage, Surround View should only
be used as a parking aid. The Surround View camera
is unable to view every obstacle or object in your
drive path.
To avoid vehicle damage, the vehicle must be driven
slowly when using Surround View to be able to stop
in time when an obstacle is seen. It is recommended
that the driver look frequently over his/her shoulder
when using Surround View.
WARNING!
Never have any smoking materials lit in or near the
vehicle when the fuel door is open or the tank is
being filled.
Never add fuel when the engine is running. This is in
violation of most state and federal fire regulations
and may cause the Malfunction Indicator Light to
turn on.
A fire may result if fuel is pumped into a portable
container that is inside of a vehicle. You could be
burned. Always place fuel containers on the ground
while filling.
4
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