
204IN CASE OF EMERGENCY
SOS Call
1. Press or hold the SOS Call button on the overhead
console.
NOTE:In case the SOS Call button is pushed in error, there will be
a 10 second delay before the SOS Call system initiates a
call to an SOS operator. To cancel the SOS Call
connection, push the SOS call button on the overhead
console or press the cancellation button on the Device
Screen. Termination of the SOS Call will turn off the green
LED light on the overhead console.
2. The LED light located next to the SOS button on the overhead console will turn green once a connection
to a SOS operator has been made.
3. Once a connection between the vehicle and an SOS operator is made, the SOS Call system may transmit
the following important vehicle information to a SOS
operator:
Indication that the occupant placed an SOS Call
The vehicle brand
The last known GPS coordinates of the vehicle
4. You should be able to speak with the SOS operator through the vehicle audio system to determine if
additional assistance is needed.
NOTE:
Your vehicle may be transmitting data as autho -
rized by the subscriber.
Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional assis -
tance is needed. Once the SOS operator opens a
voice connection with the vehicle’s SOS Call
system, the operator should be able to speak with
you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the
SOS operator until the SOS operator terminates
the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and provide them with
important vehicle information and GPS coordinates.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
WARNING!
If anyone in the vehicle could be in danger (e.g., fire
or smoke is visible, dangerous road conditions or
location), do not wait for voice contact from an Emer -
gency Services Agent. All occupants should exit the
vehicle immediately and move to a safe location.
Never place anything on or near the vehicle’s oper -
able network and GPS antennas. You could prevent
operable network and GPS signal reception, which
can prevent your vehicle from placing an emergency
call. An operable network and GPS signal reception is
required for the SOS Call system to function properly.
The SOS Call system is embedded into the vehicle’s
electrical system. Do not add aftermarket electrical
equipment to the vehicle’s electrical system. This
may prevent your vehicle from sending a signal to
initiate an emergency call. To avoid interference that
can cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile radio,
CB radio, data recorder, etc.) to your vehicle’s elec -
trical system or modify the antennas on your vehicle.
IF YOUR VEHICLE LOSES BATTERY POWER FOR ANY
REASON (INCLUDING DURING OR AFTER AN ACCI -
DENT), THE DODGE CONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT OPERATE.
Modifications to any part of the SOS Call system
could cause the air bag system to fail when you need
it. You could be injured if the air bag system is not
there to help protect you.
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IN CASE OF EMERGENCY205
SOS Call System Limitations
Vehicles sold in Mexico DO NOT have SOS Call system
capabilities.
SOS or other emergency line operators in Mexico may not
answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any of the
following may occur at the time the malfunction is
detected, and at the beginning of each ignition cycle:
The light located next to the SOS button will continu -
ously illuminate red.
The Device Screen will display the following message
“Vehicle device requires service. Please contact an
authorized dealer.”
An In-Vehicle Audio message will state “Vehicle device
requires service. Please contact an authorized dealer.” Even if the SOS Call system is fully functional, factors
beyond FCA US LLC’s control may prevent or stop the
SOS Call system operation. These include, but are not
limited to, the following factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware are
damaged during a crash
The vehicle battery loses power or becomes discon -
nected during a vehicle crash
LTE (voice/data) or 4G (data) network and/or Global
Positioning Satellite signals are unavailable or
obstructed
Equipment malfunction at the SOS operator facility
Operator error by the SOS operator
LTE (voice/data) or 4G (data) network congestion
Weather
Buildings, structures, geographic terrain, or tunnels
NOTE:
Your vehicle may be transmitting data as authorized by
the subscriber Úpage 275.
Never place anything on or near the vehicle’s
LTE (voice/data) or 4G (data) and GPS antennas.
You could prevent LTE (voice/data) or 4G (data) and
GPS signal reception, which can prevent your vehicle
from placing an emergency call. An operable LTE
(voice/data) or 4G (data) network connection and a
GPS signal is required for the SOS Call system to
function properly.
Changes or modifications not expressly approved by
the party responsible for compliance could void the
user's authority to operate the equipment.
WARNING!
Ignoring the overhead console light could mean you
will not have SOS Call services. If the overhead
console light is illuminated, have an authorized
dealer service the SOS Call system immediately.
The Occupant Restraint Control module turns on the
air bag Warning Light on the instrument panel if a
malfunction in any part of the system is detected.
If the Air Bag Warning Light is illuminated, have an
authorized dealer service the Occupant Restraint
Control system immediately.
WARNING!
ALWAYS obey traffic laws and pay attention to the road.
ALWAYS drive safely with your hands on the steering
wheel. You have full responsibility and assume all risks
related to the use of the features and applications in
this vehicle. Only use the features and applications
when it is safe to do so. Failure to do so may result in an
accident involving serious injury or death.
7
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206IN CASE OF EMERGENCY
(Continued)
Automatic SOS — If Equipped
Automatic SOS is a hands-free safety service that can
immediately connect you with help in the event that your
vehicle’s airbags deploy. Please refer to your provided
radio supplement for complete information.
ASSIST Call
The vehicle is equipped with an on-board assist, which is
located within the Uconnect system. The ASSIST feature is
used to automatically connect you to any one of the
following support centers:
Roadside Assistance – If you get a flat tire, or need a
tow, just push the ASSIST button to connect to
someone who can help. Roadside Assistance will know
what vehicle you’re driving and its location. Additional
fees may apply for roadside assistance.
Vehicle Customer Care – Total support for all other
vehicle issues.
Dodge Connect Customer Care – Total support for
Radio, Phone and NAV issues.
For further information, refer to the vehicles radio
supplement.
JACKING AND TIRE CHANGING —
IF EQUIPPED
Use this QR code to access your digital
experience.
PREPARATIONS FOR JACKING
1. Park the vehicle on a firm level surface as far from the edge of the roadway as possible. Avoid icy or
slippery areas.
2. Turn on the Hazard Warning Flashers.
3. Apply the parking brake.
4. Place the ignition in the OFF position.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid the danger of being hit when operating
the jack or changing the wheel.
Being under a jacked-up vehicle is dangerous. The
vehicle could slip off the jack and fall on you. You
could be crushed. Never put any part of your body
under a vehicle that is on a jack. If you need to get
under a raised vehicle, take it to a service center
where it can be raised on a lift.
Never start or run the engine while the vehicle is on
a jack.
The jack is designed to be used as a tool for changing
tires only. The jack should not be used to lift the
vehicle for service purposes. The vehicle should be
jacked on a firm level surface only. Avoid ice or slip -
pery areas.
WARNING!
Do not attempt to change a tire on the side of the
vehicle close to moving traffic. Pull far enough off the
road to avoid being hit when operating the jack or
changing the wheel.
WARNING!
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208IN CASE OF EMERGENCY
(Continued)
Jack And Tools
JACKING INSTRUCTIONS
Jack Warning Label
1 — Tow Eye
2 — Wheel Bolt Wrench
3 — Jack
4 — Wheel Chock
5 — Fuel Funnel
6 — Unlocking Tool (If Equipped)
7 — Screwdriver
WARNING!
Carefully follow these tire changing warnings to help
prevent personal injury or damage to your vehicle:
Always park on a firm, level surface as far from the
edge of the roadway as possible before raising the
vehicle.
Turn on the Hazard Warning Flashers.
Apply the parking brake firmly and set the transmis -
sion in PARK.
Block the wheel diagonally opposite the wheel to be
raised.
Never start or run the engine with the vehicle on a
jack.
Do not let anyone sit in the vehicle when it is on a
jack.
Do not get under the vehicle when it is on a jack.
If you need to get under a raised vehicle, take it to a
service center where it can be raised on a lift.
Only use the jack in the positions indicated and for
lifting this vehicle during a tire change.
If working on or near a roadway, be extremely careful
of motor traffic.
To ensure that spare tires, flat or inflated, are
securely stowed, spares must be stowed with the
valve stem facing the ground.
WARNING!
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210IN CASE OF EMERGENCY
Rear Lifting Point
Rear Jacking Location
4. Raise the vehicle just enough to remove the flat tire. 5. Remove the wheel bolts and tire.
6. Mount the spare tire.
Mounting Spare Tire
NOTE:
For vehicles equipped, do not attempt to install a
center cap or wheel cover on the compact spare.
For additional warnings, cautions, and information
about the spare tire, its use, and operation
Úpage 246.
7. Install and lightly tighten the wheel bolts.
8. Lower the vehicle to the ground by turning the jack handle counterclockwise.
9. Finish tightening the wheel bolts. Push down on the wrench while at the end of the handle for increased
leverage. Tighten the wheel bolts in a star pattern
until each wheel bolt has been tightened twice
Úpage 265. If in doubt about the correct tightness,
have them checked with a torque wrench by an
authorized dealer or at a service station.
WARNING!
Raising the vehicle higher than necessary can make the
vehicle less stable. It could slip off the jack and hurt
someone near it. Raise the vehicle only enough to
remove the tire.
CAUTION!
Be sure to mount the spare tire with the valve stem
facing outward. The vehicle could be damaged if the
spare tire is mounted incorrectly.
WARNING!
To avoid the risk of forcing the vehicle off the jack, do
not tighten the wheel nuts fully until the vehicle has
been lowered. Failure to follow this warning may result
in serious injury.
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IN CASE OF EMERGENCY211
10. Lower the jack until it is free. Remove the wheel
blocks. Stow the wheel bolt wrench, jack assembly
and wheel blocks in the provided storage. Secure the
assembly using the means provided. Release the
parking brake before driving the vehicle.
Damaged Tire Stowage
11. After 25 miles (40 km), check the wheel bolt torque with a torque wrench to ensure that all wheel bolts
are properly seated against the wheel.
TIRE INFLATOR KIT — IF EQUIPPED
Use this QR code to access your digital
experience.
DESCRIPTION
If a tire is punctured, you can make an emergency repair
using the Tire Inflator Kit located beneath the load floor in
the rear cargo area.
Tire Inflator Kit Storage
The Tire Inflator Kit includes:
Power Cord.
Sealant cartridge containing the sealing fluid.
Filler tube.
Adhesive label with the writing "Max. 50 mph (80 km/h)”,
to be attached in a position easily visible to the driver
(e.g. on the dashboard) after repairing the tire.
Air compressor, complete with pressure gauge and
connectors.
A pair of protective gloves (if equipped).
Adapters for inflating different elements.
Tire Inflator Kit Components
WARNING!
A loose tire or jack thrown forward in a collision or hard
stop could endanger the occupants of the vehicle.
Always stow the jack parts and the spare tire in the
places provided. Have the deflated (flat) tire repaired or
replaced immediately.
1 — Adhesive Label
2 — Sealant Cartridge
3 — Filler Tube
4 — Power Cord
5 — Air Compressor
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212IN CASE OF EMERGENCY
(Continued)
INFLATION PROCEDURENOTE:Always follow applicable state and provincial laws. Contact
state and provincial Highway Safety offices for additional
details.
To use your Tire Inflator Kit, proceed as follows:
1. Stop the vehicle in a position where you can repair
the tire safely. Activate the Hazard Warning Flashers
to make other drivers aware of your presence.
2. If equipped, use all available safety equipment required by law.
3. Verify that the valve stem (on the wheel with the deflated tire) is in a position that is near to the
ground. This will allow the Tire Inflator Kit hoses to
reach the valve stem and keep the tire repair kit flat
on the ground.
4. Place the gear selector to PARK (P).
5. Apply the Electric Park Brake and cycle the engine OFF.
6. Insert the sealant cartridge containing the sealing fluid in the proper compressor holder, pushing down
hard. Unscrew the tire valve cap, take out the filler
tube and tighten the fitting on the tire valve.
WARNING!
The information required by current legislation is
shown on the kit cartridge label. Read the cartridge
label before use, avoid improper use.
Do not attempt to seal a tire on the side of the
vehicle closest to traffic. Pull far enough off the
road to avoid the danger of being hit when using
the Tire Service Kit.
Do not remove foreign bodies from the tire.
Do not leave the compressor running for more than
20 minutes, this may cause overheating.
Do not use the Tire Service Kit or drive the vehicle
under the following circumstances:
If the puncture in the tire tread is approximately
1/4 inch (6 mm) or larger.
If the tire has any sidewall damage.
If the tire has any damage from driving with
extremely low tire pressure.
If the tire has any damage from driving on a
flat tire.
If the wheel has any damage.
If you are unsure of the condition of the tire or
the wheel.
Keep the Tire Service Kit away from open flames or
heat sources.
A loose Tire Service Kit thrown forward in a collision
or hard stop could endanger the occupants of the
vehicle. Always stow the Tire Service Kit in the place
provided. Failure to follow these warnings can result
in injuries that are serious or fatal to you, your
passengers, and others around you.
Take care not to allow the contents of the Tire
Service Kit to come in contact with hair, eyes, or
clothing. Tire Service Kit sealant is harmful if inhaled,
swallowed, or absorbed through the skin. It causes
skin, eye, and respiratory irritation. Flush immedi -
ately with plenty of water if there is any contact with
eyes or skin. Change clothing as soon as possible, if
there is any contact with clothing.
Tire Service Kit sealant solution contains latex. In
case of an allergic reaction or rash, consult a physi -
cian immediately. Keep the Tire Service Kit out of
reach of children. If swallowed, rinse mouth immedi -
ately with plenty of water and drink plenty of water.
Do not induce vomiting! Consult a physician immedi -
ately.
WARNING!
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IN CASE OF EMERGENCY213
Attaching Filler Tube To Deflated Tire
7. Make sure the compressor is switched off.
8. Insert the plug into the vehicle’s center console
power outlet, then start the engine.
Power Outlet Location
9. Switch the compressor on.
10. Inflate the tire to the pressure indicated on the tire placard, located on the driver’s side B-pillar or the
rear edge of the driver’s side door
Úpage 251. In
order to obtain a more precise reading, check the
pressure value on pressure gauge with the
compressor off.
Air Compressor
11. If the pressure is not at least 26.1 psi (1.8 bar) after 15 minutes, disengage the compressor from the
valve and power outlet. Then, move the vehicle
forwards approximately 33 ft (10 m) in order to
distribute the sealant inside the tire evenly, and then
repeat the inflation operation. 12. If you still cannot obtain a pressure of at least 26 psi
(1.8 bar) within 15 minutes of turning the compressor
on, do not drive the vehicle, and contact an
authorized dealer.
13. Drive the vehicle for about 5 miles (8 km), stop, apply the Electric Park Brake, and recheck the tire
pressure.
14. If the pressure is less than 26 psi (1.8 bar), DO NOT
drive the vehicle, and see an authorized dealer.
15. If a pressure value of at least 26 psi (1.8 bar) is detected, restore the correct pressure (with engine
running and Electric Park Brake applied), and drive
immediately with great care to an authorized dealer.
2 — Sealant Cartridge
3 — Filler Tube
4 — Pressure Gauge
5 — Power Switch
WARNING!
The Tire Service Kit is not a permanent flat tire repair.
Have the tire inspected and repaired or replaced after
using the Tire Service Kit. Do not exceed 50 mph
(80 km/h) until the tire is repaired or replaced. Failure
to follow this warning can result in injuries that are
serious or fatal to you, your passengers, and others
around you. Have the tire checked as soon as possible
at an authorized dealer.
7
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