2023 DODGE DURANGO rear view mirror

230IN CASE OF EMERGENCY
(Continued)
SOS Call

1. Push the SOS Call button on the Rearview
Mirror.

NOTE:In case the SOS Call button is pushed in error,
there will be a 10 second delay before the SOS Call
system initiates a call to a SOS operator. To cancel
the SOS Call connection, push the SOS call button
on the Rearview Mirror or press the cancellation
button on the Device Screen. Termination of the
SOS Call will turn off the green LED light on the
Rearview Mirror.
2. The LED light located between the ASSIST and SOS buttons on the Rearview Mirror will turn
green once a connection to a SOS operator has
been made.
3. Once a connection between the vehicle and a SOS operator is made, the SOS Call system
may transmit the following important vehicle
information to a SOS operator:
Indication that the occupant placed a SOS
Call
The vehicle brand
The last known GPS coordinates of the
vehicle 4. You should be able to speak with the SOS
operator through the vehicle audio system to
determine if additional assistance is needed.
NOTE:Once a connection is made between the vehicle’s
SOS Call system and the SOS operator, the SOS
operator may be able to open a voice connection
with the vehicle to determine if additional assis -
tance is needed. Once the SOS operator opens a
voice connection with the vehicle’s SOS Call
system, the operator should be able to speak with
you or other vehicle occupants and hear sounds
occurring in the vehicle. The vehicle’s SOS Call
system will attempt to remain connected with the
SOS operator until the SOS operator terminates
the connection.
5. The SOS operator may attempt to contact appropriate emergency responders and
provide them with important vehicle
information and GPS coordinates.
WARNING!
If anyone in the vehicle could be in danger
(e.g., fire or smoke is visible, dangerous road
conditions or location), do not wait for voice
contact from an Emergency Services Agent. All
occupants should exit the vehicle immediately
and move to a safe location.
Never place anything on or near the vehicle’s
operable network and GPS antennas. You
could prevent operable network and GPS
signal reception, which can prevent your
vehicle from placing an emergency call. An
operable network and GPS signal reception is
required for the SOS Call system to function
properly.
The SOS Call system is embedded into the
vehicle’s electrical system. Do not add after -
market electrical equipment to the vehicle’s
electrical system. This may prevent your
vehicle from sending a signal to initiate an
emergency call. To avoid interference that can
cause the SOS Call system to fail, never add
aftermarket equipment (e.g., two-way mobile
radio, CB radio, data recorder, etc.) to your
vehicle’s electrical system or modify the
antennas on your vehicle. IF YOUR VEHICLE
LOSES BATTERY POWER FOR ANY REASON
(INCLUDING DURING OR AFTER AN ACCI -
DENT), THE UCONNECT FEATURES, APPS AND
SERVICES, AMONG OTHERS, WILL NOT
OPERATE.
Modifications to any part of the SOS Call
system could cause the air bag system to fail
when you need it. You could be injured if the
air bag system is not there to help protect you.
WARNING!

23_WD_OM_EN_USC_t.book Page 230

IN CASE OF EMERGENCY231
(Continued)
SOS Call System Limitations
Vehicles sold in Mexico
DO NOT have SOS Call
system capabilities.
SOS or other emergency line operators in Mexico
may not answer or respond to SOS system calls.
If the SOS Call system detects a malfunction, any
of the following may occur at the time the
malfunction is detected, and at the beginning of
each ignition cycle:
The Rearview Mirror light located between the
ASSIST and SOS buttons will continuously illumi -
nate red.
The Device Screen will display the following
message “Vehicle device requires service.
Please contact an authorized dealer.”
An In-Vehicle Audio message will state “Vehicle
device requires service. Please contact an
authorized dealer.” Even if the SOS Call system is fully functional,
factors beyond FCA US LLC’s control may prevent
or stop the SOS Call system operation. These
include, but are not limited to, the following
factors:
The ignition is in the OFF position
The vehicle’s electrical systems are not intact
The SOS Call system software and/or hardware
are damaged during a crash
The vehicle battery loses power or becomes
disconnected during a vehicle crash
LTE (voice/data), 4G (data) network and/or
Global Positioning Satellite signals are unavail
-
able or obstructed
Equipment malfunction at the SOS operator
facility
Operator error by the SOS operator
LTE (voice/data), 4G (data) network congestion
Weather
Buildings, structures, geographic terrain, or
tunnels
NOTE:
Never place anything on or near the vehicle’s
LTE (voice/data), 4G (data) and GPS antennas.
You could prevent LTE (voice/data), 4G (data)
and GPS signal reception, which can prevent
your vehicle from placing an emergency call. An
operable LTE (voice/data), 4G (data) network
connection and a GPS signal is required for the
SOS Call system to function properly.
Changes or modifications not expressly
approved by the party responsible for compli -
ance could void the user's authority to operate
the equipment.
WARNING!
Ignoring the Rearview Mirror light could mean
you will not have SOS Call services. If the Rear -
view Mirror light is illuminated, have an autho -
rized dealer service the SOS Call system
immediately.
The Occupant Restraint Control module turns
on the air bag Warning Light on the instrument
panel if a malfunction in any part of the
system is detected. If the Air Bag Warning
Light is illuminated, have an authorized dealer
service the Occupant Restraint Control system
immediately.
WARNING!
WARNING!
ALWAYS obey traffic laws and pay attention to
the road. ALWAYS drive safely with your hands on
the steering wheel. You have full responsibility
and assume all risks related to the use of the
features and applications in this vehicle. Only
use the features and applications when it is safe
to do so. Failure to do so may result in an
accident involving serious injury or death.
7

23_WD_OM_EN_USC_t.book Page 231

SERVICING AND MAINTENANCE301
PLASTIC AND COATED PARTS
Use Mopar® Total Clean to clean vinyl upholstery.
Cleaning Plastic Instrument Cluster
Lenses
The lenses in front of the instruments in this
vehicle are molded in clear plastic. When cleaning
the lenses, care must be taken to avoid scratching
the plastic.
Clean with a wet soft cloth. A mild soap solution
may be used, but do not use high alcohol content
or abrasive cleaners. If soap is used, wipe clean
with a clean damp cloth. Dry with a soft cloth.
LEATHER SURFACES
Mopar® Total Clean is specifically recommended
for leather upholstery.
The leather upholstery can be best preserved by
regular cleaning with a damp soft cloth. Small
particles of dirt can act as an abrasive and damage
the leather upholstery and should be removed
promptly with a damp cloth. Stubborn soils can be
removed easily with a soft cloth and Mopar® Total
Clean. Care should be taken to avoid soaking your
leather upholstery with any liquid. Please do not
use polishes, oils, cleaning fluids, solvents,
detergents, or ammonia-based cleaners to clean
your leather upholstery.
NOTE:If equipped with light colored leather, it tends to
show any foreign material, dirt, and fabric dye
transfer more so than darker colors. The leather is
designed for easy cleaning, and the manufacturer
recommends Mopar® total care leather cleaner
applied on a cloth to clean the leather seats as
needed.
GLASS SURFACES
All glass surfaces should be cleaned on a regular
basis with Mopar® Glass Cleaner, or any
commercial household-type glass cleaner. Never
use an abrasive type cleaner. Use caution when
cleaning the inside rear window equipped with
electric defrosters or windows equipped with radio
antennas. Do not use scrapers or other sharp
instruments that may scratch the elements.
When cleaning the rearview mirror, spray cleaner
on the towel or cloth that you are using. Do not
spray cleaner directly on the mirror.
CAUTION!
Direct contact of air fresheners, insect repel -
lents, suntan lotions, or hand sanitizers to the
plastic, painted, or decorated surfaces of the
interior may cause permanent damage. Wipe
away immediately.
Damage caused by these type of products
may not be covered by your New Vehicle
Limited Warranty.
CAUTION!
Do not use alcohol and alcohol-based and/or
ketone based cleaning products to clean leather
upholstery, as damage to the upholstery may
result.
8

23_WD_OM_EN_USC_t.book Page 301

316 Fuel
............................................................... 303Additives................................................... 304Clean Air.................................................... 304Economy Mode.......................................... 104Ethanol...................................................... 304Gasoline.................................................... 303Materials Added........................................ 304Methanol................................................... 304Octane Rating........................................... 303Requirements................................. 303, 306Specifications............................................ 307Tank Capacity............................................ 306Fueling........................................................... 135Fuses............................................................. 270
G
Garage Door Opener (HomeLink).................... 41Gasoline, (Fuel)............................................. 303Gasoline, Clean Air........................................ 304Gasoline, Reformulated................................. 304Gear Ranges.................................................. 105Glass Cleaning............................................... 301Gross Axle Weight Rating............................... 137Gross Vehicle Weight Rating.......................... 137GVWR............................................................ 136
H
Hazard Warning Flashers.............................. 229Head Restraints............................................... 36
Headlights Automatic.................................................... 47Cleaning................................................... 299High Beam/Low Beam Select Switch.......... 46Lights On Reminder..................................... 48On With Wipers............................................ 47Passing........................................................ 47Heated Mirrors................................................. 41Heated Seats................................................... 35Heated Steering Wheel.................................... 26Hill Start Assist.............................................. 181HitchesTrailer Towing........................................... 139HomeLink (Garage Door Opener)..................... 41Hood Prop........................................................ 71Hood Release.................................................. 71
I
Ignition............................................................. 16Key Fob Battery Low Or Dead...................... 16Key Fob Not Detected................................. 16Keyless Ignition........................................... 16Keyless Push Button................................... 16Push Button Ignition.................................... 16Switch.......................................................... 16Illuminated Entry.............................................. 51Immobilizer (Sentry Key).................................. 16Inside Rearview Mirror............................40, 229
Instrument Cluster....................................78, 79Display........................................... 79, 80, 83Menu Items.................................................84Instrument Cluster
b
.....................................79Instrument Cluster DisplayAudio...........................................................86Driver Assist.................................................85Messages....................................................86Screen Setup...............................................86Speedometer...............................................84Trailer Tow...................................................85Trip..............................................................85Vehicle Info..................................................84Instrument Panel Lens Cleaning................... 301Integrated Trailer Brake Control.................... 142Interior And Instrument Lights.........................49Interior Appearance Care.............................. 300Interior Lights...................................................49Intermittent Wipers (Delay Wipers)..................51InverterPower...........................................................67iPod/USB/MP3 Control....................................63
J
Jack Location................................................ 233Jack Operation.............................................. 236JACKING AND TIRE CHANGING
b
................ 232Jacking And Tire Changing Instructions......... 232Jacking Instructions...................................... 236Jump Starting................................................ 239

23_WD_OM_EN_USC_t.book Page 316

318 Locks Child Protection
........................................... 25Manual........................................................ 21Power Door.................................................. 22Lubrication, Body........................................... 261Lug Nuts/Bolts.............................................. 302Luggage Carrier............................................... 74
M
Maintenance................................................... 71Maintenance Free Battery............................. 255Maintenance Schedule.................................. 249
Malfunction Indicator Light (Check Engine).. 92, 96
ManualService...................................................... 312Memory Feature (Memory Seats).................... 27Memory Seat................................................... 27Memory Seats And Radio................................ 27Methanol....................................................... 304Mirrors............................................................. 40Electric Remote........................................... 41Exterior Folding........................................... 40Heated........................................................ 41Outside........................................................ 40Rearview............................................ 40, 229Vanity.......................................................... 40Modifications/AlterationsVehicle.......................................................... 9
Monitor, Tire Pressure System...................... 188Mopar Parts.................................................. 311Multi-Function Control Lever............................ 45
N
New Vehicle Break-In Period......................... 101
O
Occupant Restraints..................................... 191Octane Rating, Gasoline (Fuel)..................... 303Oil Change Indicator........................................ 82Reset........................................................... 82Oil Filter, Change.......................................... 257Oil Filter, Selection........................................ 257Oil Pressure Light............................................. 90Oil, Engine..................................................... 256Capacity.................................................... 306Checking................................................... 255Dipstick.................................................... 255Disposal................................................... 257Filter......................................................... 257Filter Disposal........................................... 257Identification Logo.................................... 256Materials Added To.................................. 257Pressure Warning Light............................... 90Recommendation............................ 256, 306Synthetic.................................................. 257Viscosity................................................... 306
Onboard Diagnostic System.............................96Operating Precautions.....................................96Operator ManualOwner's Manual........................................ 312Outside Rearview Mirrors.................................40
P
Paint Care..................................................... 299Parking Brake............................................... 102ParkSense System, Rear............................... 125Passive Entry....................................................22Performance....................................................84Pets............................................................... 225Pinch Protection...............................................71Placard, Tire And Loading Information.......... 286PowerBrakes...................................................... 302Distribution Center (Fuses)....................... 271Door Locks...................................................22Inverter........................................................67Liftgate........................................................72Mirrors.........................................................41Outlet (Auxiliary Electrical Outlet).................65Seats...........................................................33Steering........................................... 113, 307Sunroof........................................................70Tilt/Telescoping Steering Column................26Windows......................................................68

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