2023 DODGE DURANGO jump start
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CUSTOMER ASSISTANCE309
Who is Covered
You are covered by Roadside Assistance services if
you are a purchaser for use of the vehicle.
Roadside Assistance services last for five years or
60,000 miles on the odometer, whichever occurs
first, calculated from the start date of the Basic
Limited Warranty, as set forth in your Warranty
Information book.
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1. Towing services provided through Cross Country Motor Club,
Inc. Medford, MA 02155, except in AK,CA, HI, OR, WI, and WY,
where services are provided by Cross Country Motor Club of
California, Inc., Thousand Oaks, CA 91360.
What to Do
If your vehicle requires jump start assistance, out
of gas/fuel delivery, tire service, lockout service or
towing as a result of a mechanical breakdown, dial
toll-free: USA: 1-800-521-2779/Canada:
800-363-4869. Provide your name, Vehicle
Identification Number (VIN) required for covered
services, license plate number, and your location,
including the telephone number from which you
are calling. Briefly describe the nature of the
problem and answer a few simple questions. You
will be given the name of the service provider and
an estimated time of arrival. If you feel you are in
an unsafe situation, please let us know. With your
consent, we will contact local police or safety
authorities. If Unable to Contact Roadside Assistance
If you are unable to contact Roadside Assistance or
unable to provide a valid Vehicle Identification
Number (VIN), and you obtain towing services on
your own, you may submit your original receipts
from the licensed towing or service facility, for
services rendered within30 days of the
occurrence. Be sure to include your VIN, odometer
mileage at the time of service, and current mailing
address. We will process the claim based on
vehicle and service eligibility. If eligible, we will
reimburse you for the reasonable amount actually
paid, based on the usual and customary charges
for that service in the area where they were
provided. FCA US LLC’s determination relating to
reimbursement is final. Correspondence should be
mailed to:
FCA US LLC Customer Assistance
P.O. Box 9145
Medford, MA 02155
Attention Claims Department
FCA US LLC reserves the right to modify the terms
or discontinue the Roadside Assistance Program
at any time. The Roadside Assistance program is
subject to restrictions and conditions of use, which
are determined solely by FCA US LLC.
Flat Tire Service
If you are inconvenienced by a flat tire, we will
dispatch a service provider to use your vehicle’s
temporary spare tire (if equipped) as
recommended in your Owner’s Manual. This is not
a permanent flat tire repair.
Out of Gas/Fuel Delivery
Drivers cannot always count on a gas station being
nearby, especially when traveling away from home.
We will dispatch a service provider to deliver a
small amount of fuel (maximum two gallons) to get
you to a nearby station. This service is limited to
two occurrences in a 12-month period.
Battery Jump Assistance
No time is a good time for a depleted battery. With
Roadside Assistance, you do not have to worry
about being stranded. We will dispatch a service
provider to provide you with a battery jump
anytime, day or night.
Lockout Service
Whether the keys are locked in your vehicle or
frozen locks are keeping you from getting on your
way, help is just a phone call away. This service is
limited to providing access to the vehicle’s seating
area. It does not cover the cost of replacement
keys.
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315
Door Locks
............................................... 21, 25Child-Protection Door Lock — Rear Doors.... 25Doors............................................................... 21Driver’s Seat Back Tilt..................................... 28Driving........................................................... 150
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Economy (Fuel) Mode.................................... 104Electric Brake Control System....................... 178Anti-Lock Brake System............................. 177Electronic Roll Mitigation................. 179, 182Electric Remote Mirrors................................... 41Electrical Outlet, Auxiliary (Power Outlet)......... 65Electronic Speed Control (Cruise Control)...... 116Electronic Stability Control (ESC)...................180Electronic Throttle Control Warning Light........ 89Electronically Shifted Transfer Case.... 108, 109Emergency Gas Can Refueling...................... 242Emergency, In Case Of Freeing Vehicle When Stuck...................... 245Hazard Warning Flasher............................ 229Jacking...................................................... 232Jump Starting............................................ 239Emission Control System Maintenance........... 96
Engine........................................................... 253Air Cleaner................................................ 257Break-In Recommendations..................... 101Checking Oil Level.................................... 255Compartment.................................. 253, 254Compartment Identification............. 253, 254Cooling..................................................... 265Exhaust Gas Caution................................ 228Fails To Start............................................ 101Flooded, Starting...................................... 101Fuel Requirements.......................... 303, 306Jump Starting........................................... 239Oil.................................................... 256, 306Oil Filler Cap............................................. 253Oil Filter.................................................... 257Oil Selection........................... 256, 306, 307Oil Synthetic............................................. 257Starting........................................................ 98Engine Oil Life Reset
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.................................. 82
Enhanced Accident Response Feature...209, 248
Ethanol......................................................... 304Exhaust Gas Cautions................................... 228Exhaust System................................... 228, 264Exterior Lights............................... 45, 227, 278
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FiltersAir Cleaner
................................................ 257Air Conditioning........................ 60, 257, 259Engine Oil................................................. 257Engine Oil Disposal................................... 257Flashers........................................................ 229Hazard Warning........................................ 229Turn Signals.............................. 95, 227, 280Flash-To-Pass...................................................47Flooded Engine Starting................................ 101Fluid Capacities............................................ 306Fluid Leaks.................................................... 228Fluid Level ChecksBrake........................................................ 268Engine Oil................................................. 255Fluids And Lubricants.................................... 307Fog Lights..................................................... 280Fog Lights, Service........................................ 280Fold-Flat Seats.................................................28Folding Rear Seats...........................................30Forward Collision Warning............................ 186Four-Way Hazard Flasher.............................. 229Freeing A Stuck Vehicle................................. 245Front Axle (Differential)................................. 269
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316 Fuel
............................................................... 303Additives................................................... 304Clean Air.................................................... 304Economy Mode.......................................... 104Ethanol...................................................... 304Gasoline.................................................... 303Materials Added........................................ 304Methanol................................................... 304Octane Rating........................................... 303Requirements................................. 303, 306Specifications............................................ 307Tank Capacity............................................ 306Fueling........................................................... 135Fuses............................................................. 270
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Garage Door Opener (HomeLink).................... 41Gasoline, (Fuel)............................................. 303Gasoline, Clean Air........................................ 304Gasoline, Reformulated................................. 304Gear Ranges.................................................. 105Glass Cleaning............................................... 301Gross Axle Weight Rating............................... 137Gross Vehicle Weight Rating.......................... 137GVWR............................................................ 136
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Hazard Warning Flashers.............................. 229Head Restraints............................................... 36
Headlights Automatic.................................................... 47Cleaning................................................... 299High Beam/Low Beam Select Switch.......... 46Lights On Reminder..................................... 48On With Wipers............................................ 47Passing........................................................ 47Heated Mirrors................................................. 41Heated Seats................................................... 35Heated Steering Wheel.................................... 26Hill Start Assist.............................................. 181HitchesTrailer Towing........................................... 139HomeLink (Garage Door Opener)..................... 41Hood Prop........................................................ 71Hood Release.................................................. 71
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Ignition............................................................. 16Key Fob Battery Low Or Dead...................... 16Key Fob Not Detected................................. 16Keyless Ignition........................................... 16Keyless Push Button................................... 16Push Button Ignition.................................... 16Switch.......................................................... 16Illuminated Entry.............................................. 51Immobilizer (Sentry Key).................................. 16Inside Rearview Mirror............................40, 229
Instrument Cluster....................................78, 79Display........................................... 79, 80, 83Menu Items.................................................84Instrument Cluster
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.....................................79Instrument Cluster DisplayAudio...........................................................86Driver Assist.................................................85Messages....................................................86Screen Setup...............................................86Speedometer...............................................84Trailer Tow...................................................85Trip..............................................................85Vehicle Info..................................................84Instrument Panel Lens Cleaning................... 301Integrated Trailer Brake Control.................... 142Interior And Instrument Lights.........................49Interior Appearance Care.............................. 300Interior Lights...................................................49Intermittent Wipers (Delay Wipers)..................51InverterPower...........................................................67iPod/USB/MP3 Control....................................63
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Jack Location................................................ 233Jack Operation.............................................. 236JACKING AND TIRE CHANGING
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................ 232Jacking And Tire Changing Instructions......... 232Jacking Instructions...................................... 236Jump Starting................................................ 239
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