143
Practical information
7If it becomes necessary to replace the battery,
contact the CITROËN dealer for instructions on
its disposal. Improper disposal carries the risk of
severe burns, electric shock, and damage to the
environment.
In accordance with regulations, CITROËN
ensures a second life or recycling of this
component in collaboration with qualified
operators.
Charging flap
The charging flap is located on the rear left-hand
side of the vehicle.
1.Deferred charging activation button
2. Indicator lamp confirming that the nozzle is
locked into the charging connector.
Fixed red: nozzle correctly positioned and
locked.
Flashing red: nozzle incorrectly positioned or
locking not possible.
3.Charging connector
4. Light guides
Status of light
guides Meaning
Fixed white Welcome lighting when flap
is opened
Fixed blue Deferred charging
Flashing green Charging
Fixed green Charging complete
Fixed red Malfunction
In case of impact, even light, against the
charging flap, do not use it.
Do not dismantle or modify the charging
connector - risk of electrocution and/or fire!
Contact a CITROËN dealer or a qualified
workshop.
Charging cables, sockets
and chargers
The traction battery can be charged using
several types of cables. The charging cable supplied with the vehicle is
compatible with the electrical installations of the
country of sale. If you are travelling abroad, refer
to the following tables to check the compatibility
of local electrical installations with the charging
cable.
Contact a CITROËN dealer or a qualified
workshop to obtain the appropriate charging
cable(s).
Identification labels on charging
sockets/connectors
Identification labels are affixed to the vehicle,
charging cable and charger to inform the user
about which device needs to be used.
The meaning of each identification label is as
follows:
149
Practical information
7If in doubt, during charging, do not remain
inside or near the vehicle, near the charging
cable or the charging unit, even for a short time.
Before charging
Depending on the context:
►
Have a professional check that the
electrical system to be used complies with
applicable standards and is compatible with
the vehicle.
►
Have a professional electrician install
a dedicated domestic power socket or
accelerated charging unit (W
allbox)
compatible with the vehicle.
Use the charging cable supplied with the
vehicle.
For more information, contact a CITROËN
dealer or a qualified workshop.
During charging
As a safety measure, the engine will
not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
While charging is in progress, unlocking the
vehicle will cause the charging to stop.
If no action is taken on one of the openings
(door or boot) or on the charging nozzle, the
vehicle will lock again after 30 seconds and
charging will resume automatically.
Never work under the bonnet:
–
Some areas remain very hot, even an hour
after charging ends - risk of burns!
– The fan may start at any time - risk of cuts
or strangulation!
After charging
Check that the charging flap is closed.
Do not leave the cable connected to the
domestic power socket - risk of short-circuit
or electrocution in the event of contact with or
immersion in water!
Charging procedure
Connection
► Before charging, check that the gear selector
is in mode P and the ignition is off, otherwise
charging is impossible.
►
Open the charging flap by pressing the top
right push-button, and check that there are
no foreign bodies on the vehicle's charging
connector
.
The light guides in the flap come on white.
Domestic charging (mode 2)
► First, connect the charging cable from the
control unit to the domestic socket.
When the connection is made, all of the indicator
lamps on the control unit light up, then only the
POWER
indicator lamp remains on in green.
►
Remove the protective cover from the
charging nozzle.
►
Insert the nozzle into the vehicle's charging
connector
.
The start of charging is confirmed by the flashing
of the green light guides in the flap and the
flashing of the
CHARGE indicator lamp in green
on the control unit.
If this is not the case, charging has not started;
restart the procedure, ensuring that all of the
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Accelerated charging (mode 3)
150
Practical information
► Follow the accelerated charging unit
(W allbox) user instructions.
►
Remove the protective cover from the
charging nozzle.
►
Insert the nozzle into the vehicle's charging
connector
.
The start of charging is confirmed by the flashing
of the green light guides in the flap.
If this is not the case, charging has not
started; restart the procedure ensuring that all
connections are properly established.
The red indicator lamp in the flap comes on to
indicate that the nozzle is locked.
Disconnection
Before disconnecting the nozzle from the
charging connector:
►
If the vehicle is locked, unlock it.
►
If the vehicle is unlocked, lock it and then
unlock it .
If selective unlocking of the doors is
activated, press the unlocking button on
the remote control twice to disconnect the
nozzle.
The red indicator lamp in the flap goes out to
confirm that the nozzle is unlocked. ►
Within
30 seconds, remove the charging
nozzle.
Domestic charging (mode 2)
The end of charging is confirmed when the
green CHARGE indicator lamp on the control
unit comes on fixed and the green light guides in
the flap come on fixed.
►
After disconnection, replace the protective
cover over the nozzle and close the charging
flap.
►
Disconnect the control unit's charging cable
from the domestic socket.
Accelerated charging (mode 3)
The end of charging is confirmed by the
accelerated charging unit (Wallbox) and when
the green light guides in the flap come on fixed.
►
After disconnection, replace the nozzle on to
the charging unit and close the charging flap.
Deferred charging
Settings
► In the Energy touch screen
application, select the Charging tab.
►
Set the charging start time.
►
Press
OK.
The setting is saved in the system.
You can also programme the deferred charging function using a smartphone, via
the MyCitroën App application.
For more information on Remote functions,
refer to the corresponding section.
Activation
► Connect the vehicle to the desired charging
equipment.
► Press this button in the flap within one
minute to activate deferred charging
(confirmed by the light guides coming on in
blue).
Towing device
Load distribution
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle, and the nose weight approaches the
maximum permitted without exceeding it.
Air density decreases with altitude, thus reducing
engine performance.
The maximum towable load
must be reduced by 10% per 1,000
metres of
altitude.
Use genuine towing devices and their
wiring harnesses approved by CITROËN.
We recommend having them fitted by a
CITROËN dealer or a qualified workshop.
If not fitted by a CITROËN dealer, they must
still be fitted in accordance with the vehicle
manufacturer's instructions.
Important: with a motorised tailgate and its
Hands-Free Tailgate Access function, if a
towing device is fitted outside the CITROËN
dealer network, it is essential to visit a
CITROËN dealer or a qualified workshop
to recalibrate the detection system. Risk
152
Practical information
– The towball must not be able to move in
its carrier; test by attempting to shake it with
your hand.
If the towball is not locked, the trailer can
become detached - risk of an accident!
During use
Never release the locking system with a
trailer or load carrier on the towball.
Never exceed the maximum authorised
weight for the vehicle - the Gross Train
Weight or GTW.
Always comply with the maximum authorised
load on the towing device: if it is exceeded,
this device may become detached from the
vehicle - risk of an accident!
Before driving, check the headlamp height
adjustment and check that the lamps on the
trailer operate correctly.
For more information on Headlamp height
adjustment, refer to the corresponding
section.
After use
When travelling without a trailer or
load carrier, remove the towball and fit the
protective plug into the carrier, to provide
clear visibility of the number plate and/or its
lighting.
Fitting the towball
► Below the rear bumper , remove the protective
plug 2 from the carrier 1.
►
Insert the end of the towball
5 into the carrier
1 and push it upwards; it will lock into position
automatically.
► The wheel 6 rotates a quarter turn anti-
clockwise; take care to keep your hands clear!
► Check that the mechanism has correctly
locked into place and that the green mark on
the wheel is aligned with the white mark on the
towball (position A
).
►
Close the lock 7
using the key.
►
Remove the key
. The key cannot be removed
while the lock is open.
►
Lower the cap to protect the lock.
163
Practical information
7Textile
The dashboard, door panels and seats may
contain parts made of textile material.
Maintenance
Do not use aggressive cleaning products
(e.g. alcohol, solvent or ammonia).
Do not use steam-cleaning systems - risk of
affecting the adhesion of the fabrics!
Remove dust from the textile parts
regularly with a dry cloth, soft brush or
vacuum cleaner.
Rub down the textile parts once per year with
a clean, damp cloth. After leaving overnight to
dry, brush with a soft-bristled brush.
Stain removal
Do not rub the stain or it may spread or
you may cause the substance to
penetrate the surface.
Act quickly by reducing the stain from its edges inwards.
Remove as much substance or solids as
possible using a spoon or spatula, and
remove as much liquid as possible using
absorbent paper.
Product/Procedure to use depending
on the type of stain:
–
Grease, oil and ink: clean with a pH-neutral
detergent.
–
V
omit: clean with sparkling mineral water.
–
Blood: spread flour over the stain and allow
to dry; remove with a slightly damp cloth.
–
Mud: allow to dry and then remove with a
slightly damp cloth.
–
Cake, chocolate, ice cream: clean with
lukewarm water
.
–
Sugary and/or alcoholic drinks: clean with
lukewarm water
, or lemon juice if the stain is
persistent.
–
Hair gel, coffee, tomato sauce, vinegar:
clean with lukewarm water and lemon juice.
For solid substances, then use a soft brush or
vacuum cleaner
.
For liquid substances, then use a damp
microfibre cloth and then dry with another
cloth.
Alcantara ®
Alcantara ® is an elegant and practical material
which is very resistant and easy to maintain.
Do not use printed cloths or printed
absorbent paper.
Do not use steam-cleaning systems.
Remove dust from the Alcantara ® parts
regularly with a dry cloth, soft brush or
vacuum cleaner.
Clean the Alcantara
®, without rubbing too
vigorously, with a white cotton cloth which is
slightly damp.
To find out which products and procedures to
use on different types of stains, refer to the "
Textile - Stain removal" section.
For more information, go to the Alcantara
®
trademark website: www.alcantara.com.
Leather
Leather is a natural product. Appropriate regular
care is essential for its durability.
It must be protected and nourished using a
specific leather product, to keep it supple and
preserve its original appearance.
Do not clean leather using unsuitable
cleaning agents such as solvents,
detergents, petrol or pure alcohol.
When cleaning items partly made from
leather, take care not to damage the other
materials with the specific leather product.
Before cleaning greasy stains or liquids,
quickly mop up any surplus.
Before cleaning, wipe off any residues liable
to scuff the leather, using a cloth that has
been dampened with demineralised water
and thoroughly wrung out.
171
In the event of a breakdown
8
► Fit the wheel on the hub.
► Screw in the bolts by hand as far as possible.
►
Pre-tighten the security bolt using the
wheelbrace
5
equipped with a security socket
2
.
►
Pre-tighten the other bolts using the
wheelbrace
5
only.
► Lower the vehicle again fully .
► Fold jack 6 and remove it.
► Tighten the security bolt using the
wheelbrace 5 equipped with a security socket 2 .
►
T
ighten the other bolts using the
wheelbrace
5
only.
►
Refit the bolt covers to each of the bolts
(depending on equipment).
►
Store the tools.
After changing a wheel
The punctured wheel cannot be stored in place
of the spare wheel. Place it in the boot.
With a "space-saver" type spare wheel
Deactivate certain driving aid functions
(Active Safety Brake, Adaptive cruise control,
etc.).
Do not exceed the maximum authorised
speed of 50 mph (80 km/h).
Driving with more than one "space-saver"
type spare wheel is prohibited.
Visit a CITROËN dealer or a qualified
workshop.
Have the tightening of the spare wheel's bolts
and its tyre pressure checked.
Have the punctured tyre examined. After
inspection, the technician will advise you on
whether the tyre can be repaired or if it must
be replaced.
Changing a bulb
In some weather conditions (e.g. low
temperature or humidity), misting on the
internal surface of the glass of the headlamps
and rear lamps is normal, and will disappear
after the lamps have been on for a few
minutes.
Never look too closely at the light beam
of LED technology lamps - risk of serious
eye injury!
172
In the event of a breakdown
The headlamps have polycarbonate lenses with a protective coating:
–
Do not clean them with a dry or abrasive
cloth, nor with detergent or solvent
products.
–
Use a sponge and soapy water or a pH
neutral product.
–
When using a high-pressure washer on
persistent marks, do not keep the lance
directed towards the headlamps, lamps or
their edges for too long, so as not to damage
their protective coating and seals.
Light-emitting diode (LED)
headlamps and lamps
Replacement of this type of bulb
Contact a CITROËN dealer or a qualified
workshop.
Do not touch LED or Full LED
technology
headlamps - risk of electrocution!
Front lamps
Model with
LED technology headlamps
1.Daytime running lamps/Direction indicators
2. Dipped beam headlamps
3. Main beam headlamps
4. Daytime running lamps
5. Foglamps
Rear lamps
1.Direction indicators (LED)
2. Brake lamps (LED) 3.
Reversing lamps
4. Foglamps
Reversing lamps/Foglamps
► Identify the defective bulb then open the
cover located on the tailgate trim.
► Using a thin, flat blade screwdriver , unclip the
plastic cover.
►
Unscrew the nuts and remove them.
►
From the outside, carefully remove the lamp
by pulling it to the rear
.
►
Disconnect the lamp unit connector
.
►
T
urn the bulb holder of the faulty lamp unit a
quarter turn anti-clockwise and pull it out.
►
Remove the bulb and replace it.
174
In the event of a breakdown
Accessing the battery
The battery is located under the bonnet.
For access to the (+) terminal:
► Release the bonnet by pulling the internal
release lever
, then the external safety catch.
►
Raise the bonnet.
(+)
Positive terminal with a quick-release clamp.
(-) Negative terminal.
As the battery's negative terminal is not
accessible, a remote earth point is located near
the battery.
Starting using another battery
If the vehicle's battery is flat, the engine can be
started using a backup battery (either external or
from another vehicle) and jump leads or using a
battery booster.
Never start the engine by connecting a
battery charger.
Never use a 24
V or higher battery booster.
Check beforehand that the backup battery
has a nominal voltage of 12
V and a capacity
at least equal to that of the discharged
battery.
The two vehicles must not be in contact with
each other.
Switch off all electricity-consuming equipment
on both vehicles (audio system, wipers,
lighting, etc.).
Make sure that the jump leads are well away
from the engine’s moving parts (fan, belt,
etc.).
Do not disconnect the (+) terminal while the
engine is running.
► Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►
Connect the red cable to the (+) terminal of
flat battery
A (at the metal elbow), then to the
(+) terminal of the backup battery
B or of the
booster.
►
Connect one end of the green or black cable
to the (-) terminal of the backup battery
B or of
the booster (or to an earth point on the assisting
vehicle).
► Connect the other end of the green or black
cable to the earth point C .
►
Start the engine on the assisting vehicle and
leave it running for a few minutes.
►
Operate the starter on the broken down
vehicle and let the engine run.
If the engine does not start immediately
, switch
off the ignition and wait a few moments before
trying again.
►
W
ait for it to return to idle.
►
Disconnect the jump leads in reverse order.
►
Refit the plastic cover to the (+) terminal, if
the vehicle has one.
►
Allow the engine to run for at least
30
minutes, with the vehicle stationary, so that
the battery reaches an adequate state of charge.
Driving immediately without having
reached a sufficient level of charge may
affect some of the vehicle's functionalities.
Charging the battery using a battery
charger
For optimum service life of the battery, it is
essential to maintain an adequate state of
charge.
In some circumstances, it may be necessary to
charge the battery:
–
When using the vehicle mainly for short
journeys.
–
If the vehicle is to be taken off the road for
several weeks.