66
Lighting and visibility
from the windscreen and around the wiper
arms and blades.
Do not operate the wipers on a dry
windscreen. In extremely hot or cold
weather, check that the wiper blades are not
stuck to the windscreen before operating the
wipers.
After using an automatic car wash, you may temporarily notice abnormal noises
and poorer wiping performance.
You do not
need to replace the wiper blades.
Windscreen wipers
► To select the wiping speed: raise or lower the
stalk to the desired position.
Fast wiping (heavy rain)
Normal wiping (moderate rain)
Automatic wipers
Switching off
Manual
After switching off the ignition, a slight
movement of the windscreen wipers to
store them under the bonnet may occur.
In position 1 or 2, the wiping frequency is
automatically reduced when the speed of
the vehicle drops below 3
mph (5 km/h).
When the speed is above 6
mph (10 km/h)
again, the wiping frequency returns to the
original frequency (fast or normal).
Single wipe
► Press and release the control stalk or briefly
pull the control stalk towards you.
Windscreen wash
► Pull the wiper control stalk towards you and
hold.
A
final wiping cycle is performed when
screenwashing ends.
The windscreen wash jets are incorporated into the tip of each wiper
arm.
Screenwash fluid is sprayed along the length
of the wiper blade. This improves visibility and
reduces screenwash fluid consumption.
With automatic air conditioning, any
action on the screenwash control results
in temporary closure of the air intake to
protect the passenger compartment from any
odour.
To avoid damaging the wiper blades, do not operate the screenwash if the
screenwash reservoir is empty.
Only operate the screenwash if there is no
risk of the fluid freezing on the windscreen
and hindering visibility. During the winter
period, use "very cold climate" rated products.
Never top up with water.
Automatic windscreen wipers
In AUTO mode, the front wipers work
automatically and adapt to the intensity of
precipitation depending on the sensitivity of the
sensor selected.
The rainfall detection function uses a rain/
sunshine sensor located at the top centre of the
windscreen, behind the rear view mirror.
In certain weather conditions (e.g. fog,
frost, snow , projections on salty roads),
the driver may have to return to manual
wiping.
Switching on/off
To switch on:
► Put the wiper control stalk in the AUT
O
position.
67
Lighting and visibility
4► Turn the ring to adjust the sensitivity of the
sensor.
A wiping cycle, accompanied by the display of
a message, confirms that the request has been
taken into account.
►
T
o switch off, put the wiper control stalk in
another position or in the 0 position.
Adjusting the sensitivity
The first position (upper) corresponds to the
lowest sensitivity of the sensor.
The last position (lower) corresponds to the
highest sensitivity of the sensor.
The higher the sensitivity, the faster the system
reacts and increases the wiping frequency.
A rotation of the ring from a higher position to a
lower position triggers a confirmation wiping.
After the ignition has been switched off
for more than 1 minute with the wiper
control stalk in the AUTO position, when the
ignition is switched on again:
–
the system works, depending on the
volume of rain detected, as soon as the
vehicle exceeds 6 mph (10 km/h), if the
outside temperature is below +3°C.
– the system works immediately , depending
on the volume of rain detected, if the outside
temperature is above +3°C.
Do not cover the rain/sunshine sensor.
When using an automatic car wash,
switch off the automatic wipers and the
ignition.
In winter, wait until the windscreen is
completely clear of ice before activating the
automatic wipers.
Malfunction
If a fault occurs with the automatic wipers, the
wipers operate in intermittent mode.
Have it checked by a CITROËN dealer or a
qualified workshop.
Special position of the
windscreen wipers
This maintenance position is used while cleaning
or replacing the wiper blades. It can also be
useful, in wintry weather (ice, snow), to release
the wiper blades from the windscreen.
To maintain the effectiveness of the flat wiper blades, it is advisable to:
–
handle them with care.
–
clean them regularly using soapy water
.
–
avoid using them to hold cardboard on the
windscreen.
–
replace them at the first signs of wear
.
Before removing a windscreen wiper blade
Operating the wiper control stalk immediately
after switching off the ignition will place the wiper
blades in a vertical position.
►
Proceed with the desired operation or the
replacement of the wiper blades.
After refitting a windscreen wiper blade
► To return the wiper blades to their initial
position after the operation, switch on the ignition
and operate the wiper control stalk.
68
Lighting and visibility
Changing a wiper blade
Removing/Refitting at the front
► Carry out these wiper blade replacement
operations from the driver's side.
►
Starting with the wiper blade farthest from
you, hold each arm by the rigid section and raise
it as far as possible.
Take care not to hold the arms at the jet locations.
Do not touch the wiper blades - risk of
irreparable deformation.
Do not release them while moving them. Risk
of damaging the windscreen!
►
Clean the windscreen using screenwash
fluid.
Do not apply "Rain X" type water-
repellent products. ►
Unclip the worn wiper blade closest to you
and remove it.
►
Install the new wiper blade and clip it to the
arm.
►
Repeat the procedure for the other wiper
blade.
►
Starting with the wiper blade closest to you,
once again hold each arm by the rigid section,
then guide it carefully onto the windscreen.
70
Safety
► Press the central part of the steering wheel.
Pedestrian horn
(Rechargeable hybrid)
This system alerts pedestrians that the vehicle is approaching, when driving in Electric mode
(100% electric driving).
The pedestrian horn operates once the vehicle
is moving and at speeds of up to 19 mph
(30
km/h), in forward or reverse gear.
This function cannot be deactivated.
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel.
Have it checked by a CITROËN dealer or a
qualified workshop.
* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** In areas covered by the eCall (SOS) and the ‘ASSIST ANCE’ functions.
The list of countries covered and the telemetry services provided is ava\
ilable from dealers or on the website for your country.
Emergency or assistance
call
1. eCall (SOS)
2. ASSISTANCE
eCall (SOS)
Your vehicle may be fitted with the eCall (SOS)
system either as standard or as an option.
The eCall (SOS) system provides direct contact
to the emergency services and is fully built
into the vehicle. This contact is made either
automatically via the sensors built into the
vehicle, or by pressing button 1.
According to the country of sale, the eCall (SOS)
system corresponds to the systems PE112,
ERAGLONASS, 999, etc.
The eCall (SOS) system is activated by default.
► To make an emergency call manually, press
button 1 for more than 2 seconds.
The lit indicator lamp and a voice message
confirm that the call has been made to the
emergency services*.
The eCall (SOS) system immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►
Pressing again immediately cancels the
request.
The indicator lamp flashes while the vehicle
data is being sent, and then remains lit when
communication is established.
In the event that a serious accident is
detected by the sensors built into the
vehicle, such as the airbag control unit, an
emergency call is made automatically.
The eCall (SOS) system is a public service of general interest and is free of
charge.
Operation of the system
– Upon switching on the ignition, the indicator
lamp lights up for a few seconds and then goes
out: the system is operating correctly
.
71
Safety
5– The indicator lamp flashes red: emergency
battery is flat. This will be recharged after a few
minutes' driving.
–
The indicator lamp is fixed red: system
malfunction.
The emergency and assistance call
services may not work.
–
If the indicator lamp does not light up when
the ignition is turned on, this is also a system
malfunction.
If the problem persists, contact a qualified
workshop as soon as possible.
The malfunction of the system does not prevent the vehicle from driving.
When an onboard system update is
being performed, the eCall (SOS)
function is not available.
Data processing
All processing of personal data by
the eCall (SOS) function complies with
the framework for protection of personal
information established by Regulation
2016/679 (General Data Protection
Regulation
- GDPR) and Directive 2002/58/
EC of the European Parliament and the
Council, and in particular, seeks to protect
the vital interests of the data subject, in
accordance with Article
6 (1) d) GDPR.
The processing of personal data is strictly
limited to the purpose of handling the eCall
(SOS) function used with the “112” single
European emergency call number.
The eCall (SOS) function is only able to
collect and process the following data
relating to the vehicle: vehicle identification
number, vehicle type (passenger vehicle or
light commercial vehicle), fuel type or power
source, three most recent locations and
direction of travel, number of passengers
and a timestamped log file of the automatic
activation of the system and its timestamp.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority routing and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations,
necessary for the normal functioning of the
system, are stored.
When an emergency call is triggered, the data
log is stored for no more than 13
hours.
Access to data
You have the right of access to data and
as appropriate to request the rectification,
erasure or restriction of processing of any
personal data not processed in accordance
with the provisions of GDPR. Third parties
to which data has been disclosed shall
be notified of any rectification, erasure or
restriction carried out in compliance with
GDPR, unless it proves impossible or
involves a disproportionate effort.
You also have the right to lodge a complaint
with the respective data protection
supervisory authority.
If you want to claim your above-mentioned
rights please contact us per email at
[email protected].
For more information regarding our contact
details please take a look at our Privacy &
Cookies Policy on the brand's website.
72
Safety
ASSISTANCE
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►
Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or location)
between your vehicle and CITROËN.
It can be configured in the Settings touch
screen application.
If you purchased your vehicle outside the
CITROËN dealer network, you are
invited to have a dealer check the
configuration of these services and, if desired,
modify it as required. In a multilingual country,
services can be configured to use the official
national language of your choice.
For technical reasons and in particular to
improve the quality of telemetry services
provided to customers, the Manufacturer
reserves the right to carry out updates to the
vehicle's on-board telemetry system at any
time.
* According to the geographic coverage of the ‘eCall (SOS)’ and the ‘ASSISTANCE’ functions and the official national language chosen by the owner of the
vehicle.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country
.
When a vehicle's on-board telemetry
system is being updated, the
ASSISTANCE function is not available.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.
Electronic stability control
(ESC)
The electronic stability control programme includes the following systems:
–
Anti-lock braking system (ABS) and Electronic
brake force distribution (EBFD).
–
Emergency braking assistance (EBA).
–
Automatic post-collision braking (APCB).
–
Anti-slip regulation (ASR).
–
Dynamic stability control (DSC).
–
T
railer stability assist (TSA).
Anti-lock braking system (ABS)/Electronic brake force
distribution (EBFD)
These systems enhance the vehicle’s stability
and handling during braking, and enable greater
control while cornering, particularly on poor or
slippery road surfaces.
ABS prevents wheel locking in the event of
emergency braking.
Electronic brake force distribution (EBFD)
manages overall braking pressure on each
individual wheel.
►
When braking in an emergency
, depress
the pedal very firmly and maintain this
pressure.
The normal operation of the ABS may result in slight vibrations in the brake
pedal.
This warning lamp comes on fixed in the event of an ABS malfunction.
The vehicle retains conventional braking. Drive
carefully at a moderate speed.
Have it checked by a CITROËN dealer or a
qualified workshop.
This warning lamp, when lit together with the STOP and ABS warning lamps,
74
Safety
Deactivation/reactivation is confirmed by
the lighting/switching off of this indicator
lamp on the instrument panel and the display of
a message.
The ASR system is reactivated automatically
every time the ignition is switched on or at
speeds over 31 mph (50
km/h).
Reactivation is manual below 31 mph (50 km/h).
Malfunction
In the event of a malfunction, this warning
lamp lights up on the instrument panel,
accompanied by the display of a message and
an audible signal.
Have it checked by a CITROËN dealer or a
qualified workshop.
ASR/DSC
These systems enhance safety during
normal driving, but should not encourage
the driver to take extra risks or drive at high
speed.
It is in conditions of reduced grip (rain, snow,
ice) that the risk of loss of grip increases. It
is therefore important for your safety to keep
these systems activated in all conditions, and
particularly in difficult conditions.
Correct operation of these systems depends
on compliance with the manufacturer's
recommendations relating to the wheels
(tyres and rims), braking and electronic
components, as well as the assembly and
repair procedures provided by CITROËN
dealers.
In order to ensure that these systems remain
effective in wintry conditions, the use of snow
or all-season tyres is recommended. All four
wheels must be fitted with tyres approved for
your vehicle.
All tyre specifications are listed on the
tyre/paint label. For more information
on Identification markings , refer to the
corresponding section.
Trailer stability assist (TSA)
When towing, this system reduces the risk of the
vehicle or trailer snaking.
Operation
The system is activated automatically when the
ignition is switched on.
The electronic stability control system (ESC)
must not have any faults.
The vehicle speed must be between 37 and 99
mph (60 and 160
km/h).
If the system detects that the trailer is
snaking, it applies the brakes to stabilise
the trailer and reduces engine power, if
necessary, to slow the vehicle (indicated by the
flashing of this warning lamp on the instrument
panel and the brake lamps coming on).
For information on weights and towed loads,
refer to the Engine technical data and towed
loads section or your vehicle’s registration
certificate.
To ensure safe driving with a Towing device,
refer to the corresponding section.
Malfunction
If a fault occurs, this warning lamp lights
up on the instrument panel, accompanied
by a message and an audible signal.
To continue towing a trailer, reduce speed and
drive carefully!
Have it checked by a CITROËN dealer or a
qualified workshop.
The trailer stability control system provides an extra safety feature under
normal driving conditions, when following the
recommendations for use of trailers and
current legislation in force in your country. It
must not encourage the driver to take extra
risks, such as using a trailer in unsuitable
conditions of operation (e.g.
excessive load,
exceeded nose weight, worn or under-inflated
tyres, faulty braking system) or driving at
excessive speed.
In certain cases, the system may not detect
trailer snaking, particularly with a light trailer.
When driving on slippery or poor surfaces, the
system may not be able to prevent sudden
trailer snaking.
75
Safety
5Seat belts
Inertia reel
The seat belts are equipped with an inertia reel
which allows the strap length to automatically
adjust to your shape. The seat belt returns to its
storage automatically when it is not used.
The inertia reels are fitted with a device which
automatically locks the strap in the event of a
collision, emergency braking or if the vehicle rolls
over. It can be released by pulling the strap firmly
and then releasing it so that it reels in slightly.
Pyrotechnic pretensioning
This system improves safety in the event of a
frontal or side impact.
Depending on the severity of the impact, the
pyrotechnic pretensioning system instantly
tightens the seat belts against the body of the
occupants.
The pyrotechnic pretensioning seat belts are
enabled when the ignition is on.
Force limiting system
This system reduces the pressure of the seat
belt on the chest of the occupant, thus improving
their protection.
In the event of an impact
Depending on the nature and
seriousness of the impacts, the pyrotechnic
device may trigger before and independently
of airbag deployment. Deployment of the
pretensioners is accompanied by a slight
discharge of harmless smoke and a noise,
due to the activation of the pyrotechnic
cartridge incorporated in the system.
In all cases, the airbag warning lamp comes
on.
Following an impact, have the seat belt
system checked, and if necessary replaced,
by a CITROËN dealer or a qualified
workshop.
Front seat belts
The front seat belts are fitted with a pyrotechnic
pretensioning system and a force limiting
system.
Rear seat belts
Each of the rear seats has a three-point seat belt
with inertia reel.
The outer seats are fitted with a pyrotechnic
pretensioning and force limiting system.
Fastening
► Pull the strap, then insert the tongue into the
buckle.
►
Check that the seat belt is fastened correctly
by pulling on the strap.
Unfastening
► Press the red button on the buckle.
► Guide the seat belt as it is reeled in.
Seat belt not fastened/
unfastened alerts
1. Front left seat belt warning lamp
2. Front right seat belt warning lamp
3. Rear left seat belt warning lamp
4. Rear centre seat belt warning lamp
5. Rear right seat belt warning lamp
Not fastened/unfastened warning lamp
It comes on in red on both the instrument panel
and on the seat belts warning lamps display as
soon as the system detects that a seat belt is not
fastened or has been unfastened.