2023 CITROEN C5 X maintenance

142
Practical information

This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.
High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
Traction battery
The Li-ion (Lithium-ion) traction battery stores
the electrical energy needed to propel the
vehicle.
It is located in the boot.
The traction battery's range varies depending
on the type of driving, the route, the use of
thermal comfort equipment and the ageing of its
components.
The traction battery ageing depends on several factors, such as climatic
conditions and the distance travelled.
To preserve the mileage of your vehicle and the durability of your traction battery,
CITROËN recommends that you:
–

Do not fully charge the battery of your
electric vehicle daily (charge the traction
battery below 80% as often as possible).
–


Do not completely discharge the battery
.
– Do not store the vehicle for a long period
of non-use (more than 12 hours) when the
traction battery has a low or high charge level.
Prefer a charge level between 20 and 40%.
–

Limit the use of fast charging.
–


Do not expose the vehicle to temperatures
below -30°C and above +60°C for more than
24 hours.
–


A
void charging the vehicle at negative
temperatures (except if the vehicle ran more
than 20 minutes) or above +30°C.
–

Do not use the vehicle's traction battery as
a generator of energy

.
–

Do not use a generator to recharge your
vehicle's traction battery

.
In the event of damage to the traction
battery
It is strictly prohibited to work on the vehicle
yourself.
Do not touch liquids coming from the battery,
and in the event of skin contact with these
products, wash abundantly with water and
contact a doctor as soon as possible.
Contact a CITROËN dealer or a qualified
workshop to have the system checked.
Disposal of the traction battery
The traction battery is designed for the life of the
vehicle if the recommendations of CITROËN are
followed.

154
Practical information
► Replace the protective plug 2 into the
carrier 1.
►

Stow the towball in its bag to protect it from
knocks and dirt.
Maintenance
Correct operation is only possible if the towball
and its carrier are kept clean.
Before cleaning the vehicle with a high-pressure
jet wash, the towball must be removed and the
protective plug fitted to the carrier.
Work on the towing device
Contact a CITROËN dealer or a qualified
workshop.
Roof bars
As a safety measure and to avoid damaging the roof, it is essential to use
transverse roof bars approved for your
vehicle.
Observe the instructions on fitting and use
contained in the guide supplied with the roof
bars.
Maximum load distributed over the
transverse roof bars, for a loading height
not exceeding 40 cm (except bicycle carrier):
80 kg.
As this value may change, please verify the
maximum load quoted in the guide supplied
with the roof bars.
If the height exceeds 40 cm, adapt the speed
of the vehicle to the profile of the road to
avoid damaging the roof bars and the fixings
on the vehicle.
Be sure to refer to national legislation in order
to comply with the regulations for transporting
objects that are longer than the vehicle.
Fitting on longitudinal bars

The transverse bars must be fixed at the
markings located on the longitudinal bars.
Fitting directly to the roof

You must only attach the transverse bars to
the four fixing points located on the roof frame.
These points are concealed by the vehicle doors
when the doors are closed.
The roof bar fixings have a stud which must be
inserted into the opening of each fixing point.
Recommendations
Distribute the load uniformly, taking care
to avoid overloading one of the sides.
Arrange the heaviest part of the load as close
as possible to the roof.
Secure the load firmly.
Drive gently: the vehicle will be more
susceptible to the effects of side winds and its
stability may be affected.
Regularly check the security and tight
fastening of the roof bars, at least before each
trip.

160
Practical information
Only use products recommended by
CITROËN or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and offers
very specific products.
12 V battery
The battery does not require any maintenance.
Check regularly that the terminals are correctly
tightened (versions without quick-release
terminals) and that the connections are clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out only by
a CITROËN dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate
undesirable odours.
Air filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
Oil filter
Change the oil filter each time the engine
oil is changed.
Automatic gearbox
The gearbox does not require any
maintenance (no oil change).
Brake pads
Brake wear depends on the style of
driving, particularly in the case of vehicles
used in town, over short distances. It may be
necessary to have the condition of the brakes
checked, even between vehicle services.
Unless there is a leak in the circuit, a drop in the
brake fluid level indicates that the brake pads
are worn.
After washing the vehicle, moisture, or in wintry conditions, ice can form on the
brake discs and pads: braking efficiency may
be reduced. Gently dab the brakes to dry and
defrost them.
Brake disc wear
For information on checking brake disc
wear, contact a CITROËN dealer or a
qualified workshop.
Electric parking brake
This system does not require any routine servicing. However, in the event of a
problem, do not hesitate to have the system
checked by a CITROËN dealer or a qualified
workshop.
For more information on the Electric
parking brake, refer to the
corresponding section.
Wheels and tyres
The inflation pressure of all tyres, including the spare wheel, must be
checked on "cold” tyres.
The pressures indicated on the tyre pressure
label are valid for "cold" tyres. If you have driven
for more than 10 minutes or more than 6 miles
(10 kilometres) at over 31 mph (50
km/h), add
0.3 bar (30 kPa) to the values indicated on the
label.
Under-inflation increases energy
consumption. Non-compliant tyre

162
Practical information
Advice on care and maintenance
General recommendations
Observe the following recommendations to avoid
damaging the vehicle.
Exterior
Never use a high-pressure jet wash in
the engine compartment - risk of
damaging the electrical components!
Do not wash the vehicle in bright sunshine or
extremely cold conditions.
When washing the vehicle in an
automatic roller-brush car wash, be sure
to lock the doors and, depending on version,
move the electronic key away and deactivate
the “hands-free” function (Hands-Free
Tailgate Access).
When using a pressure washer, hold the
lance at least 30 cm from the vehicle
(particularly when cleaning areas containing
chipped paint, sensors or seals).
Promptly clean up any stains containing
chemicals liable to damage the vehicle's paint
(including tree resin, bird droppings, insect
secretions, pollen and tar).
If justified by the environment, clean the
vehicle frequently to remove salty deposits (in
coastal areas), soot (in industrial areas) and
mud (in wet or cold areas). These substances
can be highly corrosive.
Contact a CITROËN dealer or a qualified
workshop for advice on removing stubborn
stains requiring special products (such as tar
or insect removers).
Preferably, have paint touch-ups performed
by a CITROËN dealer or a qualified
workshop.
Interior
When washing the vehicle, never use a
water hose or high-pressure jet to clean
the interior.
Liquids carried in cups or other open
containers can spill, presenting a risk of
damage to the instruments and controls and
the controls located on the centre console. Be
vigilant!
To clean instrument panels, touch screens
or other displays, wipe gently with a soft,
dry cloth. Do not use products (e.g. alcohol,
disinfectant) or soapy water directly on these
surfaces - risk of damage!
Bodywork
High-gloss paint
Do not use abrasive products, solvents,
petrol or oil to clean the bodywork.
Never use an abrasive sponge to clean
stubborn stains - risk of scratching the
paintwork!
Do not apply polish in strong sunshine, or to
plastic or rubber parts.
Use a soft cloth and soapy water or a pH
neutral product.
Gently wipe the bodywork with a clean
microfibre cloth.
Apply polish with the vehicle clean and dry.
Comply with the instructions for use stated on
the product.
Decals
(Depending on version)
Do not use a high-pressure washer to
clean the vehicle - risk of damaging or
detaching the decals!
Use a high-flow hose (temperature
between 25°C and 40°C).
Place the jet of water perpendicular to the
surface to be cleaned.
Rinse the vehicle with demineralised water.

163
Practical information
7Textile
The dashboard, door panels and seats may
contain parts made of textile material.
Maintenance
Do not use aggressive cleaning products
(e.g. alcohol, solvent or ammonia).
Do not use steam-cleaning systems - risk of
affecting the adhesion of the fabrics!
Remove dust from the textile parts
regularly with a dry cloth, soft brush or
vacuum cleaner.
Rub down the textile parts once per year with
a clean, damp cloth. After leaving overnight to
dry, brush with a soft-bristled brush.
Stain removal
Do not rub the stain or it may spread or
you may cause the substance to
penetrate the surface.
Act quickly by reducing the stain from its edges inwards.
Remove as much substance or solids as
possible using a spoon or spatula, and
remove as much liquid as possible using
absorbent paper.
Product/Procedure to use depending
on the type of stain:
–

Grease, oil and ink: clean with a pH-neutral
detergent.
–


V

omit: clean with sparkling mineral water.
–

Blood: spread flour over the stain and allow
to dry; remove with a slightly damp cloth.
–


Mud: allow to dry and then remove with a
slightly damp cloth.
–


Cake, chocolate, ice cream: clean with
lukewarm water

.
–

Sugary and/or alcoholic drinks: clean with
lukewarm water

, or lemon juice if the stain is
persistent.
–

Hair gel, coffee, tomato sauce, vinegar:
clean with lukewarm water and lemon juice.
For solid substances, then use a soft brush or
vacuum cleaner

.
For liquid substances, then use a damp
microfibre cloth and then dry with another
cloth.
Alcantara ®
Alcantara ® is an elegant and practical material
which is very resistant and easy to maintain.
Do not use printed cloths or printed
absorbent paper.
Do not use steam-cleaning systems.
Remove dust from the Alcantara ® parts
regularly with a dry cloth, soft brush or
vacuum cleaner.
Clean the Alcantara
®, without rubbing too
vigorously, with a white cotton cloth which is
slightly damp.
To find out which products and procedures to
use on different types of stains, refer to the "
Textile - Stain removal" section.
For more information, go to the Alcantara
®
trademark website: www.alcantara.com.
Leather
Leather is a natural product. Appropriate regular
care is essential for its durability.
It must be protected and nourished using a
specific leather product, to keep it supple and
preserve its original appearance.
Do not clean leather using unsuitable
cleaning agents such as solvents,
detergents, petrol or pure alcohol.
When cleaning items partly made from
leather, take care not to damage the other
materials with the specific leather product.
Before cleaning greasy stains or liquids,
quickly mop up any surplus.
Before cleaning, wipe off any residues liable
to scuff the leather, using a cloth that has
been dampened with demineralised water
and thoroughly wrung out.

165
In the event of a breakdown
8Warning triangle
This reflective and dismantlable device is to be
installed on the side of the road when a vehicle
is broken down or damaged.
Before getting out of the vehicle
Turn on the hazard warning lamps, then
put on the safety vest to assemble and install
the triangle.
Storage
A compartment is provided in the storage box,
located under the boot carpet.
Assembling and placing the triangle


For versions supplied with a triangle as original
equipment, refer to the illustration above.
For other versions, refer to the assembly
instructions provided with the triangle. ►

Put the triangle in place behind the vehicle,
as required by local legislation.
Tool kit
Set of tools supplied with the vehicle.
Its content depends on your vehicle's equipment:
–

T
emporary puncture repair kit.
–

Spare wheel.
Accessing the tools

The tool kit is stored in the boot, under the floor.
To access it:
►
Open the boot.
►


Lift the boot carpet by pulling its handle.
With temporary puncture repair kit

► Unclip the two fixings to open its cover .
With spare wheel

These tools are specific to the vehicle
and may vary according to the level of
equipment.
Do not use them for any other purpose.
The jack must only be used to change a wheel with a damaged or punctured tyre.
Do not use any jack other than the one
supplied with the vehicle.
If the vehicle does not have its original jack,
contact a CITROËN dealer or a qualified
workshop to obtain the one that was intended
by the manufacturer.
The jack meets European standards, as
defined in the Machinery Directive 2006/42/
CE.
The jack does not require any maintenance.

201
Event data recorders
11Recording event data
Electronic control units are installed in your
vehicle. These control units process data
received from the vehicle's sensors, for example,
or data they generate themselves or exchange
with each other. Some of these control units are
required for the correct operation of your vehicle,
some others assist you while driving (driving or
manoeuvring aids), while others provide comfort
or infotainment functions.
The following contains general information about
how data is processed within the vehicle.
You will find additional information about the
specific data which is downloaded, stored
and transmitted to third parties and what it is
used for in your vehicle under the keyword
"Data protection". This information is directly
associated with the references for the functions
in question contained in the corresponding
vehicle handbook, or in the general terms and
conditions of sale.
This information is also available online.
Vehicle operating data
The control units process the data used for the
operation of the vehicle.
This data includes, for example:
–
Information about the state of the vehicle (e.g.
speed, travel time, lateral acceleration, wheel
rotation rate, fastened seat belts display). –


Environmental conditions (e.g. temperature,
rain sensor
, distance sensor).
As a general rule, this data is temporary, is
not stored for longer than one operating cycle
and is only used within the vehicle itself. The
control units often record this data (including the
vehicle's key). This function allows either the
temporary or permanent storage of information
about the state of the vehicle, stresses on
components, servicing requirements, as well as
events and technical errors.
Depending on the vehicle's equipment level, the
data stored is as follows:
–
Operating state of system components (e.g.
filling level, tyre pressures, battery charge
status).
–

Faults and malfunctions in important system
components (e.g. lamps, brakes).
–

System reactions in specific driving situations
(e.g. deployment of an airbag, triggering of
stability control and braking systems).
–

Information about events which have
damaged the vehicle.
–

For electric and rechargeable hybrid vehicles,
the traction battery charge level and the
estimated driving range.
In particular circumstances (e.g. if the vehicle
has detected a malfunction), it may be necessary
to record data which would otherwise simply not
be stored.
When taking your vehicle in for servicing (e.g.
repairs, maintenance), the stored operating
data may be read along with the vehicle's identification number and used if necessary

.
The personnel working for the servicing network
(e.g. garages, manufacturers) or third parties
(e.g. roadside assistance agents) may read
the vehicle's data. This also applies to work
carried out under warranty and quality assurance
measures.
This data is generally read via the OBD
(On-Board Diagnostics) port fitted by law to
the vehicle. It is used to report on the technical
state of the vehicle or its components and
facilitates the diagnosis of malfunctions, in
compliance with warranty obligations and for
quality improvement. This data, in particular the
information relating to stress on components,
technical events, operator errors and other
malfunctions, is sent to the Manufacturer, if
necessary, along with the vehicle's identification
number. The Manufacturer's liability may also be
engaged. The Manufacturer may also use the
operating data taken from the vehicle for product
recalls. This data may also be used to check the
customer's warranty and any claims made under
warranty.
Any malfunctions stored in the vehicle may be
reset by an after-sales service company during
servicing or repair work, or at your request.

204
Alphabetical index
360 Vision 135
A
ABS 72
Accelerated charging unit (Wallbox)
143–144
Accessories

69
Active Safety Brake

124–127
Adjusting headlamps

63
Adjusting head restraints

42
Adjusting seat

42–43
Adjusting the height and reach of
the steering wheel

45
Adjusting the lumbar support

43
Adjusting the seat angle

43
Adjusting the time

198
Advice on care and maintenance

142, 162
Advice on driving

8, 88–89
Airbags

77–79, 81
Airbags, curtain

78–79
Airbags, front

77–78, 81
Airbags, lateral

78–79
Air conditioning

49
Air conditioning, automatic

50
Air intake

51–52
Air vents

49
Alarm

35, 37
Amplifier, audio

55
Anti-lock braking system (ABS)

72
Antitheft / Immobiliser

26
Applications

22
Armrest, front

56
Armrest, rear 58
Assistance call
70–71
Assistance, emergency braking

73, 126
Audible warning

69
Audio streaming (Bluetooth)

196
B
Battery, 12 V 156, 160, 173–177
Battery, ancillaries
173
Battery, charging

173–174, 176
Battery, remote control

30–31
Blanking screen (snow shield)

155
Blind

39
Blind spot sensors

131
Bluetooth (hands-free)

193
Bluetooth (telephone)

193–194
Bodywork

162
Bonnet

157
Bonnet, active

79
Boot

32–33, 60
Brake discs

160
Brakes

160
Braking

95
Braking assistance system

72–73
Braking, automatic emergency

124–127
Braking, dynamic emergency

92–93
Bulbs (changing)

171–172
C
Capacity, fuel tank 140
Care of the bodywork
162
Central locking

28–29
Changing a bulb

171–172
Changing a fuse

173
Changing a wheel

165, 169
Changing a wiper blade

67–68
Changing the remote control battery

30
Changing to free-wheeling

161
Charge level indicator (Rechargeable
hybrid)

19
Charger, induction

55
Charger, wireless

55
Charging cable

145
Charging cable (Rechargeable
hybrid)

143–144, 149
Charging connector (Rechargeable
hybrid)

143, 148–150
Charging flap (Rechargeable
hybrid)

143, 148–150
Charging the traction battery
(Rechargeable hybrid)

19, 141, 148–150
CHECK

20
Checking the engine oil level

18
Checking the levels

158–159
Checking tyre pressures
(using the kit)

166, 168
Checks

158–161
Checks, routine

159–160
Child lock

87
Children

76, 82–84