6
Overview
– Domestic charging in mode 2 using a
domestic socket and associated charging cable
7
.
–
Accelerated charging in mode 3 using an
accelerated charging unit (W
allbox).
–
Superfast charging in mode 4 using a fast
public charger
.
The 400
V traction battery 2 uses Lithium-Ion
technology. It stores and supplies the energy
required for the operation of the electric motor,
air conditioning and heating. Its charge level is
represented by an indicator and a reserve power
warning lamp on the instrument panel.
The 12
V accessory battery 3 powers the
vehicle’s conventional electrical system. It is
recharged automatically by the traction battery
via the on-board charger.
The heat pump
4 provides passenger
compartment heating and regulates traction
battery and on-board charger cooling.
The on-board charger 5 manages the domestic
charging
(mode 2) and accelerated charging
(mode 3) of the traction battery as well as the
recharging of the 12
V accessory battery.
The electric motor
6 provides propulsion in
accordance with the selected driving mode and
driving conditions. It recovers energy during
vehicle braking and deceleration
phases.
Labels
“Ease of use and comfort - Rear bench seat -
Rear head restraints” section:
"Ease of use and comfort - Front fittings -
Wireless smartphone charger" section:
"Lighting and visibility - Exterior lighting
control stalk" and "In the event of a
breakdown - Changing a bulb" sections:
"Safety - Child seats - Deactivating the front
passenger airbag" section:
"Safety - ISOFIX mountings" section:
i-SizeTOP TETHER
"Driving - Electric parking brake" section:
"Driving - Stop & Start" section:
"Practical information - Compatibility of
fuels" section:
"Practical information - Charging system
(Electric)" section:
"Practical information - Charging the traction
battery (Electric)" section:
"Practical information - Bonnet" section:
"Practical information - Checking levels -
Engine coolant" section:
13
Dashboard instruments
1In certain extreme weather conditions
(rain and/or snow, bright sunshine, etc.),
the head-up display may not be legible or
may suffer temporary interference.
Some sunglasses may hamper reading of the
information.
To clean the projection blade, use a clean,
soft cloth (such as a spectacles cloth or
microfibre cloth). Do not use a dry or abrasive
cloth, or detergent or solvent products, due to
the risk of scratching the projection blade or
damaging the non-reflective coating.
Warning and indicator
lamps
Displayed as symbols, the warning and indicator
lamps inform the driver of the occurrence of a
malfunction (warning lamps) or of the operating
status of a system (operation or deactivation
indicator lamps). Certain lamps light up in two
ways (fixed or flashing) and/or in several colours.
Associated warnings
The illumination of a lamp may be accompanied
by an audible signal and/or a message displayed
in a screen.
Relating the type of alert to the operating status
of the vehicle allows you to determine whether
the situation is normal or whether a fault has
occurred: refer to the description of each lamp
for further information.
When the ignition is switched on
Certain red or orange warning lamps come on
for a few seconds when the ignition is switched
on. These warning lamps should go off as soon
as the engine is started.
For more information on a system or a function,
refer to the corresponding section.
Persistent warning lamp
If a red or orange warning lamp comes on, there
may be fault which needs further investigation.
If a lamp remains lit
The references (1), (2) and (3) in the warning
and indicator lamp description indicate whether
you should contact a qualified professional in
addition to the immediate recommended actions.
(1): You must stop the vehicle .
Stop as soon as it is safe to do so and switch off
the ignition.
(2): Contact a CITROËN dealer or a qualified
workshop.
(3): Visit a CITROËN dealer or a qualified
workshop.
List of warning and
indicator lamps
Red warning/indicator lamps
STOP
Fixed, associated with another warning
lamp, accompanied by the display of a
message and an audible signal.
A serious fault with the engine, braking system,
power steering or automatic gearbox or a major
electrical fault has been detected.
Carry out (1) and then (2).
Engine self-diagnostics system (Petrol or
Diesel)
Fixed.
A major engine fault has been
detected.
Carry out (1) and then (2).
Maximum coolant temperatureFixed.
The temperature of the cooling system is
too high.
Carry out (1), then wait until the engine has
cooled down before topping up the level, if
necessary. If the problem persists, carry out (2).
Engine oil pressure (Petrol or Diesel)Fixed.
There is a fault with the engine lubrication
system.
Carry out (1) and then (2).
24
Dashboard instruments
With MyCitroën Drive Plus
The indicator changes colour depending on how
energy from the traction battery is being used:
–
Blue: energy consumption.
–
Green: energy recovery
.
This indicator does not represent the battery's actual level of charge.
Thermal comfort
consumption indicator
(Electric)
(Depending on version)
It is available in the display pages of the
instrument panel.
The gauge shows the consumption of the
traction battery's electrical energy by the thermal
comfort devices in the passenger compartment.
The devices in question are the heating and air
conditioning systems.
This equipment can be used:
–
If the vehicle is not plugged in, when the
READY
lamp is lit.
–
If the vehicle is plugged in, when the ignition is
switched on ("Lounge" mode).
Selecting ECO
mode limits the performance of
some of this equipment. The thermal comfort
consumption indicator then moves into the
"ECO" zone.
To quickly heat or cool the passenger compartment, feel free to temporarily
select the maximum heating or cooling
setting.
When the heating is on maximum, the gauge
on the thermal comfort consumption indicator
is in the MAX zone. When the air conditioning
is on maximum, it stays in the ECO zone.
Excessive use of thermal comfort equipment,
particularly at low speed, can significantly
decrease the vehicle's range.
Remember to optimise equipment settings
upon achieving the desired level of comfort,
and adjust them if necessary whenever you
start the vehicle.
After an extended period without using the
heating, you may notice a slight odour during
the first few minutes of use.
Manual test
This function allows you to check certain
indicators and display the alerts log.
With Touch screen BLUETOOTH audio
system or MyCitroën Play
It can be accessed via the "Check" button
in the Driving touch screen menu.
With MyCitroën Drive
It can be accessed via the "Check" button
in the Vehicle touch screen menu.
With MyCitroën Drive Plus
It can be accessed via the Settings>
Vehicle touch screen application.
►
Select
Safety > Diagnostics.
The following information is displayed on the
instrument panel:
–
T
yre pressures.
–
Engine oil level (depending on engine).
–
Next service due.
–
Driving range associated with the
AdBlue
® and
the SCR system (BlueHDi
Diesel).
–
Current alerts.
This information is also displayed automatically every time the ignition is
switched on.
62
Ease of use and comfort
Mats
Fitting
When fitting it on the driver's side, only use
the mountings present on the carpet (a "click"
indicates proper locking).
The other mats are simply laid over the carpet.
Removing/refitting
► To remove it on the driver's side, move the
seat backwards and unclip the fasteners.
►
T
o refit it, position the mat and secure it by
pressing down.
►
Check that the mat is secured correctly
.
To avoid any risk of jamming the pedals:– Only use mats which are suited to the
fixings already present in the vehicle; these
fixings must be used.
–
Never fit one mat on top of another
.
The use of mats not approved by CITROËN
may interfere with access to the pedals and
hinder the operation of the cruise control/
speed limiter.
The approved mats have two fasteners
located underneath the seat.
Shark fin antenna
A ventilation grille is present at the rear of the
roof for cooling the shark fin antenna.
Any ventilation noise produced, with the ignition
on or the engine running, is completely normal.
Courtesy lamps
1. Front courtesy lamp
2. Front reading lamps
3.Rear courtesy lamp
4. Rear reading lamps
Front and rear courtesy
lamps
In this position, the courtesy lamp comes
on gradually:
–
when the vehicle is unlocked.
–
when the key is removed from the ignition
switch.
–
when a door is opened.
–
when the remote control locking button is
activated, in order to locate the vehicle.
It switches off gradually:
–
when the vehicle is locked.
–
when the ignition is switched on.
–
30 seconds after the last door is closed.
Permanently off.
Permanent lighting.
In "Permanent lighting" mode, the lighting time
varies according to the circumstances:
94
Driving
Noise (Electric)
On the outside
Due to the vehicle’s quiet operation when
driving, the driver must pay particular attention.
When manoeuvring, the driver must always
check the vehicle's immediate surroundings.
At speeds of up to 19 mph (30 km/h), the
pedestrian horn warns other road users of the
vehicle’s presence.
Cooling the traction battery
The cooling fan comes on during
charging to cool the on-board charger and the
traction battery.
On the inside
During use, you may hear certain perfectly
normal noises specific to electric vehicles, such
as:
–
T
raction battery relay when starting.
–
V
acuum pump when braking.
–
V
ehicle tyres or aerodynamics when driving.
–
Jolting and knocking noise during hill starts.
Towing
Driving with a trailer places greater
demands on the towing vehicle and
particular care must be taken.
Do not exceed the maximum towable
weights.
At altitude: reduce the maximum load by
10% per 1,000 metres of altitude; the lower
air density at high altitudes decreases engine
performance.
New vehicle: do not tow a trailer until the
vehicle has driven at least 620 miles
(1,000 kilometres).
If the outside temperature is high, let the
engine idle for 1 to 2 minutes after the
vehicle comes to a stop, to help it to cool.
Before setting off
Nose weight
► Distribute the load in the trailer so that the
heaviest items are as close as possible to the
axle and the nose weight (at the point where it
joins your vehicle) approaches the maximum
permitted without exceeding it.
Tyres
► Check the tyre pressures of the towing
vehicle and of the trailer , observing the
recommended pressures.
Lighting
► Check the electrical signalling on the trailer
and the headlamp beam height of your vehicle.
If a genuine CITROËN towing device is
used, the rear parking sensors will be
deactivated automatically to avoid the audible
signal.
When driving
Cooling
Towing a trailer uphill causes the coolant
temperature to increase. The maximum towable
load depends on the gradient and the exterior
temperature. The fan’s cooling capacity does not
increase with engine speed.
►
Reduce speed and lower the engine speed to
limit the amount of heating produced.
►
Pay constant attention to the coolant
temperature.
If this warning lamp and the STOP
warning lamp come on, stop the
vehicle and switch off the engine as soon as
possible.
Brakes
Using the engine brake is recommended to limit
the overheating of the brakes. Braking distances
are increased when towing a trailer.
Side wind
Bear in mind that the vehicle will be more
susceptible to wind when towing.
154
Practical information
High voltage system voltage is
dangerous and can cause burns or other
injuries or even fatal electric shock.
Since damage to high voltage components is
not visible, CITROËN recommends that you:
–
Never touch the components, damaged
or not, and never let your jewelry or other
metallic objects come into contact with these
components.
–
Never work on the orange high voltage
cables or on any other high voltage
component marked with the Electric risk label.
Any intervention on the high voltage system
must be carried out by qualified persons in
workshops qualified and approved to carry
out this type of work.
–
Never damage, modify or remove the
orange high voltage cables or disconnect
them from the high voltage network.
–
Never open, modify or remove the cover of
the traction battery
.
–
Never work with cutting and forming
tools or heat sources near high voltage
components and cables.
In case of low level of fluid in the cooling
tank, the refilling shall only be performed in a
qualified and trained workshop to verify that
the leakage is not in the traction battery
.
Any intervention on the high voltage system
must be carried out by qualified persons in
workshops qualified and approved to carry
out this type of work.Damage to the vehicle or the traction battery
could result in the leakage of toxic gases or
fluids either immediately or later. CITROËN
recommends that you:
–
Always inform the fire and emergency
services in the event of an incident, warning
that the vehicle is equipped with a traction
battery
.
–
Never touch the liquids leaking from the
traction battery
.
–
Do not inhale the gases emitted by the
traction battery which are toxic.
–
Move away from the vehicle in the event of
incident or accident, the gases emitted being
flammable and could cause a fire.
This label is intended solely for use by firefighters and maintenance services in
the event of any work on the vehicle.
No other person must touch the device shown
on this label.
In the event of an accident or impact
to the vehicle’s underbody
In these situations, the electrical
circuit or the
traction battery can be seriously damaged.
Stop as soon as it is safe to do so and switch
off the ignition.
Contact a CITROËN dealer or a qualified
workshop.
When washing
Before washing the vehicle, always
check that the charging flap is closed
correctly.
Never wash the vehicle while the battery is
on charge.
High-pressure washing
To avoid damaging the electrical
components, it is expressly prohibited to
use high-pressure washing in the engine
compartment or under the body.
Do not use a pressure greater than 80 bar
when washing the bodywork.
Never allow water or dust to enter the
connector or charging nozzle - risk of
electrocution or fire!
Never connect / disconnect the charging
nozzle or cable with wet hands - risk of
electrocution!
161
Practical information
7For a full charge, follow the desired charging
procedure without pausing it, until it ends
automatically. Charging can be either immediate
or deferred (except fast public charger, mode 4).
You can stop domestic or accelerated charging
at any time by unlocking the vehicle and
removing the nozzle. For superfast charging,
refer to the fast public charger.
For more information on the charging displays
on the Instrument panel and the Touch screen,
refer to the corresponding section.
It is also possible to monitor the charging
progress using the MyCitroën App
application.
For more information on Remotely
operable additional functions , refer to the
corresponding section.
As a safety measure, the engine will not start if the charging cable is plugged into
the connector on the vehicle. A warning is
displayed on the instrument panel.
Cooling the traction battery
The cooling fan in the engine
compartment comes on during charging to
cool the on-board charger and the traction
battery.
Low load / Driving
Driving when the charge level of the
traction battery is too low can lead to the
vehicle breaking down and can lead to
accidents or serious injuries. ALWAYS make
sure the traction battery has a sufficient
charge level.
Low load / Parking
If the outside temperature is negative,
it is recommended not to park your vehicle
outside for several hours at a low load (less
than 20%).
Vehicle in storage for more than
1 month
In the event of a long period of non-use of
the vehicle (beyond 4
weeks) without the
possibility of charging when restarting, the
self-discharge may make it impossible to
restart if the traction battery charge level
is a low or very low, especially at negative
ambient temperatures. ALWAYS make sure
that the traction battery has a charge between
20% and 40% if you do not plan to use your
vehicle for several weeks.
Do not connect the charging cable.
Always park the vehicle in a place with
temperatures between -10°C and 30°C
(parking in a place with extreme temperatures
can damage the traction battery).
Disconnect the cable from the (+) terminal
of the accessory battery in the engine
compartment.
Connect a 12 V battery charger to the (+)
and (-) terminals of the accessory battery
about every 3 months in order to recharge the
accessory battery and maintain an operating
voltage.
Precautions
Our electric vehicles have been developed in
accordance with the recommendations on the
maximum limits for electromagnetic fields, as
issued by the International Commission on Non-
Ionizing Radiation Protection
(ICNIRP - 1998
Guidelines).
Wearers of pacemakers or equivalent
devices
Ask your doctor about what precautions you should take, or ask the manufacturer
of your implanted electro-medical device about
whether its operation is guaranteed in an
environment which complies with the ICNIRP
recommendations.
If in doubt
Domestic or accelerated charging: do
not remain inside or near the vehicle, or near
the charging cable or charging unit, even for
a short time.
Superfast charging: do not use the system
yourself and avoid approaching public fast
charging points. Leave the area and ask a
third party to recharge the vehicle.
169
Practical information
7continue to use functions such as the audio and
telematics system, dipped beam headlamps or
courtesy lamps.
Selecting the mode
A confirmation message is displayed when
energy economy mode is entered, and the active
functions are placed on standby.
If a telephone call is in progress at the
time, it will be maintained for around 10
minutes via the audio system’s hands-free
system.
Exiting the mode
These functions are automatically reactivated the
next time the vehicle is used.
To restore the use of these functions
immediately, start the engine and let it run:
–
For less than 10 minutes, to use the
equipment for approximately 5 minutes.
–
For more than 10 minutes, to use the
equipment for approximately 30 minutes.
Let the engine run for the specified duration to
ensure that the battery charge is sufficient.
T
o recharge the battery, avoid repeatedly or
continuously restarting the engine.
A flat battery prevents the engine from starting.
For more information on the 12
V battery/
Accessories battery /, refer to the
corresponding section.
Load reduction mode
This system manages the use of certain
functions according to the level of charge
remaining in the battery.
When the vehicle is being driven, the load
reduction function temporarily deactivates certain
functions, such as the air conditioning and the
heated rear screen.
The deactivated functions are reactivated
automatically as soon as conditions permit.
Bonnet
Stop & Start
Before doing anything under the bonnet,
you must switch off the ignition to avoid any
risk of the engine restarting automatically.
Take care with objects or clothing that could
be caught in the blades of the cooling fan
or in certain moving components - risk of
strangulation and serious injury!
Electric motor
Take care with objects or clothing that
could be caught in the blades of the cooling
fan or in certain moving components - risk of
strangulation and serious injury!
Before carrying out any work under the
bonnet, you must switch off the ignition, check
that the READY indicator lamp is off on the
instrument panel and disconnect the nozzle
from the charging connector if it is connected.
The location of the interior bonnet release lever prevents the bonnet being
opened when the left-hand front door is
closed.
When the engine is hot, handle the
exterior safety catch and the bonnet stay
with care (risk of burns), using the protected
area.
When the bonnet is open, take care not to
damage the safety catch.
Do not open the bonnet under very windy
conditions.
Cooling of the engine when stopped
The engine cooling fan may start after
the engine has been switched off.
Take care with objects or clothing that
could be caught in the blades of the fan!