2023 CITROEN C4 Charge

252
MyCitroën Drive Plus
MyCitroën Drive Plus
GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the version and
configuration of the vehicle, and according to
the country of sale.
For safety reasons and because they
require continued attention on the part of
the driver, the following operations must be
carried out with the vehicle stationary and
the ignition on:
–

Pairing the smartphone with the system via
Bluetooth®.
–
Using the smartphone.
–

Connecting to Mirror Screen
(Apple®CarPlay® or Android Auto).
–
Changing the system settings and
configuration.
The message Energy economy mode is displayed when the system is about to go
into standby.
For more information on Energy economy
mode, refer to the "Practical information"
section.
The AM radio selection mode is not available on electric vehicles.
Warning
Navigation is a driving aid. It cannot
replace the driver. All guidance instructions
should be carefully checked by the user.
By using the navigation, you accept the
following terms and conditions:
https://www.tomtom.com/en_gb/legal/
eula-automotive/?388448
First steps
The system starts when the ignition is switched on.
Short press, ignition off: system on/off.
Short press, ignition on: mute/restore sound.
Long press, ignition on: start standby mode
(mute sound, screens and clock display off).
Rotation: volume adjustment.
Information
This system gives access to the following
elements:
–

Audio equipment and telephone controls with
display of associated information.
–


Connected services and display of associated
information.
–


Navigation system controls and display
of associated information (depending on
equipment). –


V
oice recognition (depending on equipment).
–
T
ime and outside temperature.
–
Heating/air conditioning system controls and
reminders of settings.
–

Settings for driving aid functions, comfort
and safety functions, extended head-up display
(depending on equipment and version), audio
equipment and digital instrument panel.
–

Settings for functions specific to electric
vehicles.
–

Display of visual manoeuvring aid functions.
–

Interactive handbook.
–

V
ideo tutorials (e.g. screen management,
driving aids, voice recognition).
Upper banner
Certain information is displayed permanently in
the upper banner of the touch screen:
–

Outside temperature from the vehicle's
sensors (associated with a blue symbol if there is
a risk of ice).
–


T
emperature setting reminder for the air
conditioning on the driver's and passenger sides.
–

Charge level of the connected smartphone.
–


System connection status (Bluetooth®, Wi-Fi,
mobile telephone network).
–

Time.
–

Quick access to the Mirror Screen® functions
(associated with a connected smartphone).
Swipe down from the upper edge of the touch
screen to access the notifications centre and
display a list of quick settings :Guest, Privacy

255
MyCitroën Drive Plus
13the security of devices, and the updating
of software and firmware, will be carried
out when necessary in order to comply
with a legal requirement applicable to the
Manufacturer (e.g. the applicable law in terms
of product liability, the regulations governing
e-call) or when necessary to protect the
respective vital interests of the vehicle's users
and passengers.
The establishment of a secure connection via
radio network and the corresponding remote
updates are not affected by the privacy
settings and are intended to be carried out
after being initialised by the user in response
to a related notification.
The system can notify the receipt of an update
when it is connected to an exterior Wi-Fi network
or a mobile telephone network.
Large updates are downloaded only via the Wi-Fi
network.
The availability of an update is notified on the
screen at the end of the journey with an option
of immediate installation or postponement of
installation.
The installation time is variable and can take
several minutes with a maximum of about 30
minutes. A notification will give an estimate of the
duration and a description of the update.
Update information is available through the
"Settings" application.
Press the "Settings" application.
In the list, select the "Updates" tab.This button allows you to change the authorisation for automatic downloading
of updates via an exterior Wi-Fi network.
For safety reasons and because it
requires sustained attention on the part
of the driver, the installation must be carried
out with the ignition on but without starting the
engine.
The installation cannot be carried out in the
following cases:
–

engine running.
–


emergency call in progress.
–


insufficient battery level.
–


when charging for electric vehicles.
If an update has failed or has expired, contact a
dealer or a qualified workshop.
The Manufacturer does not charge for the use of this service.
However, the use of Wi-Fi and/or mobile
telephone networks by your smartphone may
incur extra charges if you exceed the data
allowance included in your contract.
Any associated costs will be billed to you by
your mobile telephone operator.
Personalisation
Press and hold the screen from one of the
system's home pages.
Or
Press the "Settings" application.
In the list, select the "Customization" tab.
Press the "Displays" field.
A page divided into 2 parts is displayed.
Press the HOME button at any time to leave this
page.
Personalising the screen
Press the pencil in the "Customize
Touchscreen" part.
A representation of the organisation of the
different home page ( HOME) Widgets
is
displayed.
A Widget is a reduced window of an application or service.
Adding a Widget
To add a Widget, press "Widget" on the left of the screen.
Or
Press one of these buttons on the screen.
Select the desired Widget.
Press the back arrow to return to the
previous page.
Organising the Widgets on a home
page (HOME)
To move a Widget, press and hold it, then drag it
to the desired location.

259
MyCitroën Drive Plus
13Select "Search" to enter an address,
name or some points of interest.
Select "Go home" using an address
previously saved in "Add home".
Select "Go to work" using an address
previously saved in "My places".
Select "Recent destinations" to display
the latest destinations searched.
Select "Current trip" to open another
menu and perform various actions for the
current planned route.
Select "My places" for quick access to
saved places as well as favourite
destinations.
Select "My trips" to display your favourite
routes.
Select "Parking" to display the various
parking options in the area.
Select "Service station" to display the
different service stations on the current
route or near the current location.
Select "TomTom service" to check the
network status.
Select "Settings" to enter the vehicle type
and to personalise the display, voice
instructions, map options, trip planning, sounds
and alerts, and system information.
Select this button to display details on
software versions as well as legal
information. Details of the Open Source software
libraries used and their licence URLs.
Regular connection to a secure Wi-Fi
access point automatically updates the
installed mapping globally.
The mapping is also updated using a cellular
network, depending on version, country of
sale, the vehicle's level of equipment, as well
as the subscription to connected services and
options.
However, using your smartphone's Wi-Fi
and/or cellular networks may incur additional
charges if you exceed your data plan.
These charges, if any, will be passed on to
your telephone operator's bill.
Connectivity
Connecting a wired device
by USB
The USB connection of a mobile device allows it
to be recharged. It makes its authorised media
content available to the system (Media content
of iPod
® type).Only one USB socket will allow a Mirror
Screen connection (Apple®CarPlay® or
Android Auto) for the compatible connected
mobile devices and to use some of the device's
applications on the touch screen.
For more information on the USB socket
compatible with the Mirror Screen
® function,
refer to the "Ease of use and comfort - Fittings"
section.
The mobile device is in charging mode when
connected with the USB cable.
It is recommended that you use your
device's original USB cables, preferably
with a short cable to ensure optimum
performance.
To protect the system, do not use a USB hub.
Bluetooth® connection
Connecting a mobile device to the vehicle's
system via Bluetooth® provides access to its
contents and its "Media" streaming. It also
enables the Phone function to be activated.
The connection can be initiated either from the
mobile device's Bluetooth
® menu or from the
vehicle's system, which requires opening the "My
Devices" menu for the first connection.
In some cases, you will need to unlock
your device and check the authorisation
to synchronise contacts and recent calls.
Some features may not be supported by your
device.
For information on the partial or full
compatibility of device models or
smartphones, please connect to the Brand’s
national website.

261
MyCitroën Drive Plus
13Choose a connection type then confirm this
choice by pressing “APPLY".
Deleting a device
Press the "Settings" application.
In the list, select the "Connectivity".
Select "My Devices " to display the list of
paired devices.
Press this button.
Press "DELETE".
Confirm by pressing “ YES”.
Some devices that have just been
deleted from the system request a
connection, refuse this request.
Mirror Screen®
When a smartphone is connected using
Mirror Screen®, the vehicle's location and
some vehicle data is sent to the smartphone
(e.g. brand, left-hand or right-hand drive, day/
night mode, physical speed).
Apple®CarPlay® smartphone
connection
Connecting just one Apple®CarPlay® smartphone
can be carried out either by USB cable or using
a wireless connection.
First activate the Siri® function on your
Apple® smartphone.
If the device fails to connect, refer to the
Apple website to check that the device is
compatible with this function.
If the problem persists, delete all saved
connections on the smartphone and on the
system before attempting a new connection.
The cable connection requires that you
deactivate the CarPlay function in the Settings,
Bluetooth menu of your smartphone.
In the Bluetooth menu, click on the "i" next to
the relevant vehicle and deactivate CarPlay.
Connect the smartphone to the system
using the USB socket compatible with
Mirror Screen.
Apple
®CarPlay® is automatically launched a few
seconds after the USB connection has been
established. In some cases, it may be necessary
to unlock your device.
The smartphone charges when connected by the
USB cable.
The cable connection allows you to avoid
disconnections, especially when passing through
toll booths.
Only one USB socket enables the Mirror
Screen® connection (Apple®CarPlay®);
refer to the "Ease of use and comfort
- Fittings" section.
It is recommended that you use the device's
original USB cables, preferably with a short
cable to ensure optimum performance. The wireless connection of an Apple
®CarPlay®
smartphone can be initiated from the " My
Devices " menu.
First activate the smartphone’s CarPlay
®
function.
In the Bluetooth menu, click on the "i" next to
the relevant vehicle and activate CarPlay.
Press the "Settings" application.
In the list, select the "Connectivity".
Select "My Devices " to display the device
to be connected to Apple®CarPlay®.
If the device has already been connected to the
system via Bluetooth
®, select the device settings
from the list of known devices and choose
Apple
®CarPlay® as the wireless connection
mode.
If the device has never been connected to the
system before, it will have to be paired (refer to
the "Bluetooth
® connection" section).
The system detects if the smartphone is
compatible with Apple
®CarPlay® and offers to
connect to it following the pairing process.
Subsequent automatic connection of the
smartphone requires activation of the Bluetooth
®
on your device.
As soon as the connection is established, press this button to display the
"Apple
®CarPlay®" interface.To initiate the smartphone voice commands, press and hold the steering-
mounted control button.

262
MyCitroën Drive Plus
Android Auto smartphone connection
Connecting just one Android Auto smartphone
can be carried out either by USB cable or using
a wireless connection.
First install the "Android Auto"
application via "Play Store" on your
smartphone.
The "Android Auto" function requires a
compatible smartphone.
If the device fails to connect, refer to the
Android Auto website to check that the device
is compatible with this function.
If the problem persists, delete all saved
connections on the smartphone and on the
system before attempting a new connection.
To ensure an optimum wireless connection,
we recommend avoiding placing your
smartphone too close to other Wi-Fi networks
to which it can connect automatically.
The cable connection requires that you
deactivate the Android Auto wireless function,
in the Settings menu of the "Android Auto"
application of your smartphone.
Connect the smartphone to the system
using the USB socket compatible with
Mirror Screen
®.
Android Auto is automatically launched a few
seconds after the USB connection has been
established. A validation procedure on the
smartphone has to be followed for the first
connection, with the vehicle stationary.
The smartphone charges when connected by the
USB cable.
The cable connection allows you to avoid
disconnections, especially when passing through
toll booths.
Only one USB socket enables the Mirror
Screen® connection (Android Auto); refer
to the "Ease of use and comfort - Fittings"
section.
It is recommended that you use the device's
original USB cables, preferably with a short
cable to ensure optimum performance.
The wireless connection of an Android Auto
smartphone can be initiated from the " My
Devices " menu.
First activate the smartphone’s Android Auto
®
wireless function, in the Settings menu of the
"Android Auto" application of your smartphone.
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "My Devices " to display the device
to be connected to Android Auto.
If the device has never been connected to the
system before, it will have to be paired (refer to
the "Bluetooth
® connection" section).
The system detects if the smartphone is
compatible with Android Auto and offers to
connect to it following the pairing process. If the device has already been connected to the
system via Bluetooth
®, select the device settings
from the list of known devices and choose
Android Auto as the wireless connection mode.
The subsequent automatic connection of the
smartphone requires activation of Bluetooth
® on
your device.
As soon as the connection is established, press this button to display the " Android
Auto" interface.
To initiate the smartphone voice commands, press and hold the steering-
mounted control button.
Media
Changing source
Press the "Media" application.
Press this button to change source (radio,
audio streaming via a USB socket,
Bluetooth
® or Mirror Screen®).
Selecting a radio station
Press the "Media" application.
In the list, select the "Player" tab.
Press one of the buttons to
perform an automatic search for
radio stations.
Or

263
MyCitroën Drive Plus
13Move the slider to manually search for
frequencies up or down.
Or
Press this button.
Enter the frequency values using the
virtual keypad.
Press this button to confirm.
A list of stations is available by pressing the
“Stations” tab.
Press “Mute” to activate/deactivate the
sound.
Radio reception may be affected by the
use of electrical equipment not approved
by the Brand, such as a charger with USB
socket connected to the 12
V socket.
The exterior environment (hills, buildings,
tunnels, basement car parks, etc.) may block
reception, including in RDS mode. This
phenomenon is normal in the propagation
of radio waves and does not indicate any
malfunction of the system.
Storing a radio station
Select a station.Press the "Media" application.
In the list, select the "Player” tab.
Press the "Radio Favorites" button.
Storing takes place via a short or long
press on one of these buttons, or a long
press on an existing favourite radio station,
which will be replaced.
Press this button to return to the previous
page.
Automatic search for radio stations
Via the "Media" application.Press the "Media" application.
In the list, select the "Stations" tab.
The search is carried out automatically.
Using the steering-mounted controls,
press this button.
The search is carried out automatically.
Activating radio station tracking
The system changes frequency automatically to
obtain better reception.
Press the "Media" application.
In the list, select the "Settings” tab.
Activate “Radio Station Tracking”.
The lighting of the slider confirms that the
function is activated.
Changing the waveband
Press the "Media" application.
In the list, select the "Player" tab.
Press this button to change the waveband
(FM - AM - DAB) according to the country
of sale.
Activating traffic announcements
This function gives priority to listening to Traffic
announcements alert messages. To be active,
this function needs good reception of a radio
station that transmits this type of message.
While traffic information is being broadcast, the
current radio station is automatically interrupted
so that the message can be heard. Normal radio
listening resumes as soon as the message is
finished.
Press the "Media" application.
In the list, select the "Settings” tab.
Activate “Traffic Announcement (TA)”.
The lighting of the slider confirms that the
function is activated.
Audio streaming
The streaming function allows you to listen to
the audio stream coming from the smartphone(s)
connected via Bluetooth
®, USB (iPod® type) or
Mirror Screen®.

268
Vehicle data recording and privacy
Vehicle data recording
and privacy
Electronic control units are installed in your
vehicle. These control units process data
received from the vehicle's sensors, for example,
or data they generate themselves or exchange
with each other. Some of these control units are
required for the correct operation of your vehicle,
some others assist you while driving (driving or
manoeuvring aids), while others provide comfort
or infotainment functions.
The following contains general information about
how data is processed within the vehicle.
You will find additional information about the
specific data which is downloaded, stored
and transmitted to third parties and what it is
used for in your vehicle under the keyword
"Data protection". This information is directly
associated with the references for the functions
in question contained in the corresponding
vehicle handbook, or in the general terms and
conditions of sale.
This information is also available online.
Vehicle operating data
The control units process the data used for the
operation of the vehicle.
This data includes, for example:
–
Information about the state of the vehicle
(e.g.

speed, travel time, lateral acceleration,
wheel rotation rate, fastened seat belts display). –

Environmental conditions (e.g.
temperature,
rain sensor, distance sensor).
As a general rule, this data is temporary, is
not stored for longer than one operating cycle
and is only used within the vehicle itself. The
control units often record this data (including the
vehicle's key). This function allows either the
temporary or permanent storage of information
about the state of the vehicle, stresses on
components, servicing requirements, as well as
events and technical errors.
Depending on the vehicle's equipment level, the
data stored is as follows:
–
Operating state of system components
(e.g.
filling level, tyre pressures, battery charge
status).
–
Faults and malfunctions in important system
components (e.g.
lamps, brakes).
–
System reactions in specific driving situations
(e.g.
deployment of an airbag, triggering of
stability control and braking systems).
–
Information about events which have
damaged the vehicle.
–

For electric and rechargeable hybrid vehicles,
the traction battery charge level and the
estimated driving range.
In particular circumstances (e.g.
if the vehicle
has detected a malfunction), it may be necessary
to record data which would otherwise simply not
be stored.
When taking your vehicle in for servicing
(e.g.
repairs, maintenance), the stored operating
data may be read along with the vehicle's identification number and used if necessary.
The personnel working for the servicing network
(e.g.
garages, manufacturers) or third parties
(e.g. roadside assistance agents) may read
the vehicle's data. This also applies to work
carried out under warranty and quality assurance
measures.
This data is generally read via the OBD
(On-Board Diagnostics) port fitted by law to
the vehicle. It is used to report on the technical
state of the vehicle or its components and
facilitates the diagnosis of malfunctions, in
compliance with warranty obligations and for
quality improvement. This data, in particular the
information relating to stress on components,
technical events, operator errors and other
malfunctions, is sent to the Manufacturer, if
necessary, along with the vehicle's identification
number. The Manufacturer's liability may also be
engaged. The Manufacturer may also use the
operating data taken from the vehicle for product
recalls. This data may also be used to check the
customer's warranty and any claims made under
warranty.
Any malfunctions stored in the vehicle may be
reset by an after-sales service company during
servicing or repair work, or at your request.

269
Vehicle data recording and privacy
14Comfort and infotainment
functions
Comfort settings and personalised settings
may be saved in the vehicle and modified or
reinitialised at any time.
Depending on the vehicle's equipment level,
this
may
include:
–

Seat and steering wheel position settings.
–


Chassis and air conditioning settings.
–


Personalised settings such as the interior
lighting.
Y

ou can enter your own data into the functions
of your vehicle's audio and telematic system, as
part of the selected functionalities.
Depending on the vehicle's equipment level,
this
may
include:
–

Multimedia data such as music, videos or
photos to be read by an integrated multimedia
system.
–


Address book data to be used with an
integrated hands-free system or with an
integrated navigation system.
–


Entered destinations.
–


Data regarding the use of online services.
This data for the comfort and infotainment
functions may be stored locally in the vehicle
or saved to a device that you have connected
to the vehicle (e.g.

smartphone, USB memory
stick or MP3 player). Data that you have entered
yourself may be deleted at any time.
This data may also be transmitted outside the
vehicle at your request, particularly when using online services in line with the settings that you
have selected. Smartphone integration
(e.g.

Android
Auto
® or
Apple
®CarPlay®)
If your vehicle is equipped accordingly, you can
connect your smartphone or another mobile
device to the vehicle in order to operate it using
the vehicle's integrated controls. Images and
sounds from the smartphone can be transmitted
through the audio and telematics system.
Specific information is simultaneously sent
to your smartphone. Depending on the type
of
integration, this includes data such as location,
day/night mode and other general information
about the vehicle. For more information, please
refer to the user instructions for the vehicle or the
audio and telematics system.
Integrating a smartphone allows you to use
its applications, such as a navigation app or
music player. No other
integration between
the smartphone and the vehicle is possible, in
particular active access to vehicle data. How the
data is processed subsequently is determined
by the supplier of the application being used.
The ability the change settings depends on the
application in question and on the operating
system installed on your smartphone.
Online services
If your vehicle is connected to a wireless
network, data can be exchanged between
your vehicle and other systems. Connection
to a wireless network is made possible
via a
transmitter located in your vehicle or a mobile
device that you have provided (e.g.

smartphone).
The online services can be used via this wireless
connection.

These include online services and
applications (apps) provided to you by the
Manufacturer or other suppliers.
Exclusive services
As regards the Manufacturer's online services,
the corresponding functions are described by
the Manufacturer in an appropriate medium
(e.g.
handbook, Manufacturer's website) and the
information about data protection is provided.
Personal data may be used for online services.
The exchange of data for this purpose takes
place over a secure connection, using for
example the Manufacturer's dedicated computer
systems. The collection, processing and use of
personal data for the development of services
are carried out solely on the basis of a legal
authorisation, for example in the case of a
legal emergency call system or a contractual
agreement or else under a consent agreement.
You can activate or deactivate the services and
functions (some may be chargeable) and, in
some cases, the vehicle's entire connection to
the wireless network. This does not include the