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12The "Position" settings (All passengers,
Driver and Front only) are common to all
sources.
Activate or deactivate "Touch tones ",
"Volume linked to speed " and "Auxiliary
input ".
Onboard audio: Arkamys Sound Staging©
optimises the sound distribution inside
the passenger compartment.
Configuring profiles
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting of the profiles".
Select "Profile 1", "Profile 2", "Profile 3” or
"Common profile ".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to confirm.
Press this button to add a photograph to
the profile.
Insert a USB memory stick containing the
photograph in the USB port.
Select the photograph.
Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.
The location for the photograph is square; the system reshapes the original
photograph if in another format.
Press this button to reset the selected
profile.
Resetting the selected profile activates
the English language by default.
Select a "Profile" (1 or 2 or 3) to link "Audio
settings" with it.
Select "Audio settings".
Then select "Ambience", "Position"; "Sound ",
"Voice" or "Ringtone ".
Press "OK" to save the selected profile’s
settings.
Modifying system settings
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Screen configuration".
Select "Animation".
Activate or deactivate:Automatic scrolling
Select "Brightness".
Move the slider to adjust the brightness of
the screen and/or the instrument panel.
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to restore the initial
settings.
Resetting the system to "Factory
settings" activates English and degrees
Fahrenheit and deactivates summer time.
Select "System info" to display the versions of
the various modules installed in the system.
Selecting the language
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Languages" to change the
language.
Setting the date
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
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Select "Setting the time-date".
Select "Date".
Press this button to set the date.
Press "OK" to confirm.
Select the display format for the date.
Time and date setting is only available if "GPS synchronisation" is deactivated.
Setting the time
Press Settings to display the main page.
Press the "OPTIONS " button to access the
secondary page.
Select "Setting the time-date".
Select "Time".
Press this button to set the time using the
virtual keypad.
Press "OK" to confirm.
Press this button to set the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1 hour).
Activate or deactivate GPS synchronisation (UTC).
Press "OK" to confirm.
The system may not automatically manage the change between winter and
summer time (depending on the country of
sale).
Colour schemes
Depending on equipment/Depending on version.
As a safety measure, the procedure for changing the colour scheme is only
possible when the vehicle is stationary.
Press Settings to display the main page.
Select "Color schemes ".
Select a colour scheme in the list then
press "OK" to confirm.
Whenever the colour scheme is
changed, the system restarts, temporarily
displaying a black screen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Navigation
I cannot enter the navigation address.
The address is not recognised.
►
Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
►
Check the route settings in the "Navigation"
menu.
I am not receiving "Danger zone" alerts.
Y
ou have not subscribed to the online services
option.
►
If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("T
OMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►
Set the zoom level to 200 metres (656 ft), or
select POIs from the POI list.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low
.
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12► Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route.
The route settings do not take account of
TMC
messages.
►
Configure the "T
raffic info" function in the
route settings list (None, Manual or Automatic).
I am receiving a "Danger zone" alert which is
not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►
Zoom the map to show the exact location
of the "Danger area".
You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►
W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed. On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly.
►
W
ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►
Check that the online services are activated
(settings, contract).
Radio
The reception quality of the radio station
being listened to gradually deteriorates or
the station presets are not working (e.g.
no
sound, "87.5" MHz is displayed).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►
Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or damaged (e.g.
when
going through a car wash or in an underground
car park). ►
Have the aerial checked by a dealer
.
The surrounding area (e.g. hill, building, tunnel,
underground car park, etc.) is blocking reception,
including in RDS tracking mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press "Update list" in the "Radio stations"
secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►
Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
There may be an extended pause after
inserting a USB stick.
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12► Check that the sound settings are appropriate
to the sources listened to. W e recommend
setting the sound functions (Bass, Treble,
Balance) to the middle position, setting the
musical ambience to "None", setting loudness
correction to "Active" in USB mode and "Inactive"
in Radio mode.
►
In all cases, after applying sound settings,
adjust the volume level on the portable device (to
a high level) first.
Then adjust the volume level
on the audio system.
When the engine is off, the system switches
off after several minutes of use.
When the engine is switched off, the system's
operating time depends on the state of charge of
the battery.
The switch-off is normal: the system
automatically goes into energy economy mode
and switches off to maintain an adequate charge
in the battery.
►
Start the vehicle’
s engine to increase the
charge of the battery.
The date and time cannot be set.
Date and time settings are only available if
satellite synchronisation is deactivated.
►
Settings
menu/Options/Date-Time Setting.
Select the "Time" tab and deactivate "GPS
synchronisation" (UTC).
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13the security of devices, and the updating
of software and firmware, will be carried
out when necessary in order to comply
with a legal requirement applicable to the
Manufacturer (e.g. the applicable law in terms
of product liability, the regulations governing
e-call) or when necessary to protect the
respective vital interests of the vehicle's users
and passengers.
The establishment of a secure connection via
radio network and the corresponding remote
updates are not affected by the privacy
settings and are intended to be carried out
after being initialised by the user in response
to a related notification.
The system can notify the receipt of an update
when it is connected to an exterior Wi-Fi network
or a mobile telephone network.
Large updates are downloaded only via the Wi-Fi
network.
The availability of an update is notified on the
screen at the end of the journey with an option
of immediate installation or postponement of
installation.
The installation time is variable and can take
several minutes with a maximum of about 30
minutes. A notification will give an estimate of the
duration and a description of the update.
Update information is available through the
"Settings" application.
Press the "Settings" application.
In the list, select the "Updates" tab.This button allows you to change the authorisation for automatic downloading
of updates via an exterior Wi-Fi network.
For safety reasons and because it
requires sustained attention on the part
of the driver, the installation must be carried
out with the ignition on but without starting the
engine.
The installation cannot be carried out in the
following cases:
–
engine running.
–
emergency call in progress.
–
insufficient battery level.
–
when charging for electric vehicles.
If an update has failed or has expired, contact a
dealer or a qualified workshop.
The Manufacturer does not charge for the use of this service.
However, the use of Wi-Fi and/or mobile
telephone networks by your smartphone may
incur extra charges if you exceed the data
allowance included in your contract.
Any associated costs will be billed to you by
your mobile telephone operator.
Personalisation
Press and hold the screen from one of the
system's home pages.
Or
Press the "Settings" application.
In the list, select the "Customization" tab.
Press the "Displays" field.
A page divided into 2 parts is displayed.
Press the HOME button at any time to leave this
page.
Personalising the screen
Press the pencil in the "Customize
Touchscreen" part.
A representation of the organisation of the
different home page ( HOME) Widgets
is
displayed.
A Widget is a reduced window of an application or service.
Adding a Widget
To add a Widget, press "Widget" on the left of the screen.
Or
Press one of these buttons on the screen.
Select the desired Widget.
Press the back arrow to return to the
previous page.
Organising the Widgets on a home
page (HOME)
To move a Widget, press and hold it, then drag it
to the desired location.
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13Short press: validate a selection. Out of
selection, display the lists.
Applications
From the home page, press this button to
access the applications wall.
From any page, press the touch screen
with three or more fingers to display the
applications wall.
Help
Access the handbook and watch tutorials.
Media
Select an audio source or radio station.
Mirror Screen®
Smartphone connected with Mirror
Screen®: access to the projected view of
Apple®CarPlay® or Android Auto.
Smartphone not connected: access the menu
allowing you to connect a smartphone.
Navigation
(depending on equipment)
Enter navigation settings and choose a
destination.
Use services available in real time, depending on
equipment.
Voice commands
(depending on equipment)
Use the system or smartphone voice recognition
via the system.
Phone Telephone not connected: access the menu
allowing you to connect a telephone.
Telephone connected: access the call log,
contacts and telephone settings.
Two connected telephones: access the contents
of the priority telephone with the possibility of
changing the priority of the telephone.
Settings
Main settings for the audio system, touch
screen and digital instrument panel.
Voice commands
First steps
(depending on equipment)
The voice recognition service offers a choice
of 17 languages minimum (French, German,
English (UK), English (US),
Arabic, Brazilian,
Chinese, Spanish, Hebrew, Italian, Japanese,
Dutch, Polish, Portuguese, Russian, Swedish,
Turkish) available with the cellular network and
in line with the language chosen and previously
configured in the system.
The system supports two languages
for cases
where the area in which the vehicle is travelling
is not covered by the cellular network.
These languages, referred to as on-board
languages,
are downloaded into the system.
If the chosen language has not been
downloaded, a message on the screen appears as soon as the cellular network is not connected
for the first time and offers to download it.
T
o use this new language in all areas, download
it beforehand (ignition on without starting the
engine) via the Wi-Fi network.
Apply the download procedure displayed on the
screen.
Downloading this new language removes the
least used on-board language.
Information - Using the
system
When voice commands are activated, say
your command after the audible signal.
For
commands in several stages, interaction
takes place with the system to complete the
initial request.
Some commands self-validate after 7 seconds.
If the system has not taken your command into
account, it will indicate this by a voice message
and an on-screen display.
Opening voice recognition
Voice commands can be used on any
screen page, provided there are no other
sources which take priority in use (reverse,
emergency or assistance call, telephone call,
other smartphone voice recognition already
launched).
Choice of opening voice recognition:
►
Say “Hello Citroën”.
or
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Pairing procedure from a device
From the Bluetooth® menu on your mobile
device, select the system’s name from the
list of detected devices.
In order to make your system’s
Bluetooth® visible, first open the "My
Devices " menu on the system.
Continue the first connection procedure
proposed by the system and on the device.
For example: validating pairing codes.
Pairing procedure from the system
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "My Devices ".
Select the name of the mobile device that
you want to connect, from:
–
The list of known devices (if the device has
already been connected to the system).
or
–
The list of detected devices (if the device
has never been connected to the system or
previously deleted from the system).
A mobile device already connected to the system will be able to reconnect
automatically when the vehicle is started,
once the user profile has been selected.
Automatic reconnection is put on hold as
soon as the "My Devices" menu is opened.
This is to allow the system to make its
Bluetooth® visible for the connection of a new
device.
The system is disconnected when the driver’s
door is opened and the ignition is switched
off.
Automatic reconnection
The system allows automatic reconnection of
devices already connected and detected when a
user profile is selected.
The priority
reconnected devices are those which
have been linked to the selected user profile or,
failing this, the last connected devices.
Wi-Fi connection
The system has an external Wi-Fi connection
mode for performing system updates.
Press the "Settings" application.
In the list, select the "Connectivity" tab.
Select "Wi-Fi".
Activate/Deactivate "Wi-Fi". The system starts a search for
nearby
Wi-Fi networks. This may take a few
seconds.
Select the Wi-Fi network to connect to and enter
its password.
To protect your system, only networks with a sufficient level of security are
allowed to connect. WPA2 encryption level,
equivalent to a domestic level, is required.
Any network already connected to the system will reconnect automatically as
soon as it is detected by the system and after
having previously activated the Wi-Fi function.
The Wi-Fi connection of the system to a device already connected using a Mirror
Screen
® wireless connection is not possible.
In this case, favour a Mirror
Screen
® connection using the USB socket.
Device management
For each device already connected to the
system using a wireless connection (Bluetooth®
or wireless Mirror Screen® connection), it is
possible to determine a preferred connection
mode (depending on the functions the device
can support). It is therefore possible to determine
whether the device should be connected using
a wireless Bluetooth
® connection or a wireless
Mirror Screen® connection each time the system
is started once the profile is chosen.
Press the "Settings" application.
In the list, select the "Connectivity".
Select "My Devices " to display the list of
paired devices.
Press this button to manage the
connection of a device.
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Configuring the system
Press the "Settings" application.
In the list, select the "System” tab.
It is possible to configure:
–
the language.
–
the date & time.
–
the unit of distance and consumption
(kWh/100 miles - miles, mi/kWh - miles, km/kWh
- km).
–
the temperature unit (Fahrenheit, Celsius).
It is also possible to reset the system
configuration.
Selecting the language
Select "Language" to change the
language.
Press the desired language.
Press the back arrow to return to the
previous page.
Setting the date and time
Select “Date and Time” to modify the date and
time.
“Automatic Date and Time” is activated
by default, so that the setting is made
automatically according to your geolocation.
To adjust manually, deactivate “Automatic Date
and Time”.
Press the “Select Time Zone” field then define
a time zone.
Press the back arrow to return to the
previous page.
Press the “Time Settings” line then set the time.
Press "OK" to confirm.
Press the “Date” line then set the date.
Press "OK" to confirm.
Select the Time Format (12h/24h).
Select the Date Format.
The system does not automatically change between winter and summer time
(depending on the country of sale).
Help
Press the "Help" application.
In the list, select the “User Manual” tab to
consult the vehicle’s handbook.
or
In the list, select the “Tutorials” tab to watch
explanatory videos for a quick start on screen
management, certain driving aids and voice
recognition.
User Manual
Select the display language.
The handbook home page is displayed. It presents the different possibilities for accessing
the information sought:
Visual search
Access to subjects via pictures
representing the exterior and interior of the
vehicle.
Indicator lamps
Access to the descriptions/operation of
the instrument panel warning/indicator lamps.
System
Access to sections dedicated to the
various audio equipment and telematics
systems.
Contents
Access to subjects via the main sections
of the handbook.
Visual search
Press Visual search.
Press one of the pictures located at the bottom
of the screen.
Press one of the bullet points in the
enlarged view.
There are two cases:
–
Direct display of the subject, if only one
subject is associated with the bullet point.
–
Display of a list of subjects, if several subjects
are associated with the bullet point.
Indicator lamps
Press Indicator lamps.