2023 CITROEN C4 ESP

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MyCitroën Play
11MyCitroën Play
Multimedia audio system -
Applications - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration, as well as the country of sale.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–

Connecting the smartphone via Bluetooth,
USB or Wi-Fi.
–


Using the smartphone.
–


Connecting to the CarPlay® or Android
Auto applications (certain applications stop
displaying when the vehicle is moving).
–

Changing the system settings and
configuration.
Any intervention or modification on the vehicle's system is strictly forbidden
- Risk of serious burns or electric shock
(short-circuit) that could lead to death
(electrocution)!
In the event of a problem, always contact a
CITROËN dealer or a qualified workshop.
The system is protected so that it only operates in the vehicle.
The message Energy economy mode is
displayed when the system is about to go into
standby.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
The system transmits and/or receives radio waves subject to the Directive
2014/53/EU.
The manufacturers of the mentioned system
declare the conformity with the Directive
2014/53/EU.
The full text of the EU declaration of
conformity for each system is available at the
following address:
http://service.citroen.com/ACddb/
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the buttons on either side of or below the
touch screen to access the menus, then press
the virtual buttons on the touch screen.
Depending on the model, use the " HOME" and
"Vehicle" buttons below the touch screen to
access the menus, then press the virtual buttons
on the touch screen.
At all times it is possible to display the rolling
menus by pressing the screen briefly with three
fingers.
On pages with multiple tabs at the bottom of the
screen, you can switch between pages either
by tapping the tab for the desired page or by
swiping the pages to the left or right with your
finger.
Press the back arrow to go back a level or
confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently on
the main screen:
–

Air conditioning status information (depending
on version), and direct access to the
corresponding menu.
–


Radio Media and
Telephone menu status
information.
–

Privacy status information.

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11Onboard audio: Arkamys Sound Staging©
optimises the sound distribution inside
the passenger compartment.
DAB (Digital Audio
Broadcasting) radio
Terrestrial Digital Radio
Digital radio provides higher quality sound.
The various "multiplexes/ensembles" offer a
choice of radio stations organised in alphabetical
order.
Press Radio Media to display the main
page.
Press the "OPTIONS " button to access the
secondary page.
Press "Band" to select "DAB band".
Press in the shaded area to confirm.
FM-DAB Follow-up
"DAB" does not cover 100% of the territory.
When the digital radio signal is poor, the
"FM-DAB Follow-up" enables you to continue
listening to the same station by automatically
switching to the corresponding "FM" analogue
station (if there is one).
Press Radio Media to display the main
page.
Press the "OPTIONS " button to go to the
secondary page.
Activate/deactivate "FM-DAB Follow-up ".
Press in the shaded area to confirm.
If "FM-DAB Follow-up" is activated, there
may be a time offset of a few seconds
when the system switches to "FM" analogue
radio, and in some cases a change in volume.
When the digital signal quality is restored, the
system automatically changes back to "DAB".
To minimise this time lag, storing radio
stations in the "DAB" band is recommended.
If the "DAB" station being listened to is
not available on "FM", or if "FM-DAB
Follow-up" is not activated, the sound will cut
out when the digital signal becomes too weak.
Media
USB port
Insert the USB memory stick into the USB
port or connect the USB device to the
USB port using a suitable cable (not supplied).
To protect the system, do not use a USB hub. The system builds playlists (in temporary
memory); this operation can take from a
few seconds to several minutes at the first
connection.
Reduce the number of non-music files and the
number of folders to reduce the waiting time.
Playlists are updated whenever the ignition
is switched off or a USB memory stick is
connected. The audio system memorises these
lists, which will subsequently load faster if they
have not been changed.
Selecting the source
Press Radio Media to display the main
page.
Press the "SOURCES" button.
Select the source.
BluetoothStreaming®
Streaming allows you to listen to the audio feed
from your smartphone.
The Bluetooth profile must be activated.
First adjust the volume on the portable device
(to a high level). Then adjust the volume of the
system.
If play does not start automatically, it may be
necessary to start the audio playback from the
smartphone.
Control is from the portable device or by using
the system's touch buttons.

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11The regulations of the 5 GHz frequency
are specific to each country. Refer to the
regulation in force in your country.
When using CarPlay® with 5 GHz
frequency activated, there may be
interference with certain devices (tolls,
parking...) resulting in a disconnection. To
prevent this from happening, it is
recommended to disable the 5 GHz function.
Difficulties in connecting wirelessly your
smartphone may happen, due to:
–

Interference with other Wi-Fi networks.
–


Interference with certain devices (tolls,
parking)

when using Android Auto.
–

An unsuitable configuration of the
smartphone.
In these cases, it is recommended to connect
the smartphone with its original cable.
CarPlay® smartphone connection
The availability of the application depends on the
country.
USB connection
On connecting the USB cable, the
CarPlay® function deactivates the
system's Bluetooth® mode.
The "CarPlay " function requires the use of
a compatible smartphone and compatible
applications.
Connect the USB cable.
The smartphone charges when connected by the
USB cable.
From the system, press "Telephone" to
display the main page.
Press "CarPlay" to display the CarPlay®
interface.
CarPlay® interface may appear
automatically.
When the USB cable is disconnected
and the ignition is switched off then back
on, the system will not automatically switch to
Radio Media mode; the source must be
changed manually.
The CarPlay® navigation can be accessed
at any time by pressing the system's
Navigation button.
Wireless connection
First activate the smartphone’s Bluetooth®
function.
From the system, press "Telephone" to
display the main page.
If the device has already been connected to the
system via Bluetooth
®, select the device settings
from the list of known devices and choose
CarPlay
® as the wireless connection mode.
If the device has never been connected to the
system before, it will have to be paired (refer to
the corresponding section).
The system detects if the smartphone is
compatible with CarPlay® and offers to connect
to it following the pairing process.
Subsequent automatic connection of the
smartphone requires activation of the Bluetooth
®
on your device.
As soon as the connection is established, press "CarPlay " to display the CarPlay®
interface.
Press and hold this steering-mounted
control button and say "Siri" to initiate the
smartphone voice commands.
Android Auto smartphone connection
The availability of the application depends on the
country.
On the smartphone, download the
Android Auto application.
The "Android Auto" function requires the use of a compatible smartphone and
applications.
The first connection of Android Auto to the system should be made by USB
cable.
USB connection
Connect a USB cable.
The smartphone charges when connected by a
USB cable.

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From the system, press "Telephone" to
display the main page.
Press "Android Auto" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "Android Auto"
function.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.
Wireless connection
First activate the smartphone’s Bluetooth®
function.
Connect a USB cable.
From the system, press "Telephone" to
display the main page.
If the device has already been connected to the
system via Bluetooth
®, select the device settings
from the list of known devices and choose
Android Auto
® as the wireless connection mode.
If the device has never been connected to the
system before, it will have to be paired (refer to
the corresponding section).
The system detects if the smartphone is
compatible with Android Auto and offers to
connect to it following the pairing process.
Subsequent automatic connection of the
smartphone requires activation of the Bluetooth®
on your device.
As soon as the connection is established, press "Android Auto" to display the
Android Auto interface.
Press and hold this steering-mounted
control button and say "OK Google" to
initiate the smartphone voice commands.
Access to the different audio sources remains
available in the margin of the Android Auto
display, using the touch buttons located in the
upper bar.
Access to the menus for the system is possible
at any time using the dedicated buttons.
There may be a pause before applications become available,
depending on the quality of the network.
Applications
Viewing photos
Insert a USB memory stick in the USB port.
To protect the system, do not use a USB hub.
The system can read folders and image files in
the formats: .tiff; .gif; .jpg/jpeg; .bmp and .png.
Press Applications to display the main
page.
Press "Photos".
Select a folder.
Select an image to view.
Press this button to display the details of
the photo.
Press the back arrow to go back a level.
Managing messages
Press Applications to display the main
page.
Press "SMS".
Select the "SMS” tab.
Press this button to select the display
settings for messages.
Press this button to search and select a
recipient.
Select the "Quick messages” tab.
Press this button to select the display
settings for messages.
Press this button to write a new message.
Press the bin alongside the selected
message to delete it.
Press this button alongside the selected
message to display the secondary page.

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12MyCitroën Drive
GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration, as well as the country of sale.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–

Pairing the smartphone with the system via
Bluetooth.
–


Using the smartphone.
–


Connecting to the CarPlay® or Android
Auto applications (certain applications stop
displaying when the vehicle is moving).
–

W

atching a video (the video stops when the
vehicle starts to move again).
–

Changing the system settings and
configuration.
AM and DAB radio are not available on Hybrid vehicles.
The system is protected so that it only operates in the vehicle.
The message Energy economy mode is
displayed when the system is about to go into
standby.
System and map updates can be
downloaded from the Brand's website.
The update procedure is also available there.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the menu buttons on either side of or below
the touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons to access the rolling menus, then
press the virtual buttons in the touch screen.
Display the rolling menus at any time by pressing
the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the back arrow to go back a level.
Press "OK" to confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently
in the side bars or in the upper bar of the touch
screen (depending on equipment):
–

Air conditioning status information (depending
on version), and direct access to the
corresponding menu.
–


Go directly to the audio source selection
option, to view the list of radio stations (or list of
titles depending on the source).
–


Go to the "Notifications" of messages, emails,
map updates and, depending on the services,
the navigation notifications.
–


Go to the settings for the touch screen and the
digital instrument panel.
Audio source selection (depending on
equipment):
–


FM/DAB/AM radio stations (depending on
equipment).
–


T

elephone connected via Bluetooth and
Bluetooth multimedia broadcast (streaming).
–

USB memory stick.

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example, "turn on source, Streaming Bluetooth",
or "turn on source, radio". Use the command
"play" to specify the type of music you'd like to
hear. You can choose between "song", "artist",
or "album". Just say something like "play artist,
Madonna", "play song, Hey Jude", or "play
album, Thriller".
Voice commands
Tune to channel BBC Radio 2
Tune to 98.5 FM
Tune to preset number five
Help messages
You can pick a radio station by saying "tune to"
and the station name or frequency. For example
"tune to channel Talksport" or "tune to 98.5
FM". To listen to a preset radio station, say for
example "tune to preset number five".
Voice commands
What's playing?
Help messages
To choose what you'd like to play, start by saying
"play" and then the item. For example, say "play
song Hey Jude", "play line 3" or "select line 2".
You can undo your last action and start over
by saying "undo", or say "cancel" to cancel the
current action.
* This function is av ailable only if the telephone connected to the system supports downloadi\
ng of contacts and recent calls and the corresponding
download has been performed.
Voice commands
Play song Hey Jude
Play artist Madonna
Play album Thriller
Help messages
I'm not sure what you'd like to play. Please say
"play" and then a song title, an album title, or
an artist name. For example, say "play song
Hey Jude", "play artist Madonna" or "play
album Thriller". To select a line number from the
display, say "select line two". To move around
a displayed list, you can say "next page" or
"previous page". You can undo your last action
and start over by saying "undo", or say "cancel"
to cancel the current action.
Media voice commands are available
only with a USB connection.
"Telephone" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session is closed.
Voice commands
Call David Miller*
Call voicemail*
Display calls*
Help messages
To make a phone call, say "call" followed by
the contact name, for example: "Call David
Miller". You can also include the phone type, for
example: "Call David Miller at home". To make
a call by number, say "dial" followed by the
phone number, for example, "Dial 107776 835
417". You can check your voicemail by saying
"call voicemail". To send a text, say "send quick
message to", followed by the contact, and then
the name of the quick message you'd like to
send. For example, "send quick message to
David Miller, I'll be late". To display the list of
calls, say "display calls". For more information on
SMS, you can say "help with texting".
To choose a contact, say something like "select
line three". To move around the list say "next
page" or "previous page". You can undo your last
action and start over by saying "undo", or say
"cancel" to cancel the current action.

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12"Text message" voice
commands
If there is no telephone connected by
Bluetooth, a voice message announces:
"Please first connect a telephone", and the
voice session is closed.
The "Text messages" voice commands function allows you to dictate and send
an SMS.
Dictate the text, taking care to pause briefly
between each word.
When you have finished, the voice recognition
system will automatically generate an SMS.
Voice commands
Send quick message to Bill Carter, I'll be late
Help messages
From the list of quick messages, say the name of
the one you'd like to send. To move around the
list you can say "go to start", "go to end", "next
page" or "previous page". You can undo your last
action and start over by saying "undo", or say
"cancel" to cancel the current action.
Voice commands
Send SMS to John Miller, I'm just arriving
* This function is av ailable only if the telephone connected to the system supports downloadi\
ng of contacts and recent calls and the corresponding
download has been performed.
Send SMS to David Miller at the office, don't
wait for me
Help messages
Please say "call" or "send quick message to",
and then select a line from the list. To move
around a list shown on the display, you can
say "go to start", "go to end", "next page" or
"previous page". You can undo your last action
and start over by saying "undo", or say "cancel"
to cancel the current action.
Voice commands
Listen to most recent message*
Help messages
To hear your last message, you can say "listen to
most recent message". When you want to send
a text, there's a set of quick messages ready for
you to use. Just use the quick message name
and say something like "send quick message to
Bill Carter, I'll be late". Check the phone menu
for the names of the supported messages.
The system only sends pre-recorded "Quick messages".
Navigation
Choice of a destination
To a new destination
Intuitive method:Press Navigation to display the main
page.
Press "Search…".
Enter an address or the key words for the
destination.
Press "OK" to select the "Guidance
criteria".
Or
Guided method:
In order to be able to use the navigation,
you must enter the "City", the "Street"
(suggestions are displayed automatically
when you begin typing), then enter the
"Number" using the virtual keypad, or select
an address from the "Contact" list or the
address "History".
If you do not confirm the number, the
navigation system will show one end of
the street.

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12a "network connection provided by the user"
via a smartphone,
In both cases, the system is automatically
connected to the Internet, if network coverage
permits.
Press Navigation to display the main
page.
Press the "MENU" button to access the
secondary page.
Select "Search".
Press on the mode shown in the bottom right of
the screen (On-Board or Connected) to change
the "Database".
Select the "Database" in "On-Board"
mode (integrated into the map), or in
"Connected" mode (connected to the Internet).
Press the back arrow to confirm.
Enter an address or the key words for the
destination (POI).
Press "OK" to start the search.
Select the "On the route ", "Around the
vehicle" or "At destination " tab to refine
your search.
Select the desired address to calculate the route.
To a point on the map
Press Navigation to display the main
page.
Explore the map by sliding a finger on the
screen.
Select the destination by pressing on the map.
Tap the screen to place a marker and display the sub-menu.
Press this button to start guided
navigation.
Or
Press this button to save the displayed
address.
A long press on a point opens a list of nearby POIs.
To GPS coordinates
Press Navigation to display the main
page.
Explore the map by sliding a finger on the
screen.
Touch the screen with a finger to go to the next
image.
Press this button to display the world
map.
Using the grid, select the desired country or
region by zooming.
Press this button to display or enter the
GPS coordinates.
A marker is displayed in the middle of the screen, with the "Latitude" and
"Longitude " coordinates.
Choose the type of coordinates:
DMS for: Degrees, Minutes, Seconds.
DD for: Degrees, Decimals.
Press this button to start guided
navigation.
Or
Press this button to save the displayed
address.
OR
Press this button to enter the "Latitude"
value using the virtual keypad.
And
Press this button to enter the "Longitude "
value using the virtual keypad.
TMC (Traffic Message
Channel)
Available in some countries.
TMC (Traffic Message Channel) messages
are based on a European standard for traffic
information broadcasting via the RDS system on
FM radio, sending traffic information in real time.
The TMC information is then displayed on a GPS
Navigation system map and taken into account
straight away when routes are calculated, to
avoid accidents, traffic jams and closed roads.
Danger zone alerts may or may not be
displayed, depending on the applicable
legislation and subscription to the
corresponding service.