2023 CITROEN C4 CACTUS adblue

3
Contents


bit.ly/helpPSA


Blind Spot Monitoring System 89
Parking sensors 91
Reversing Camera 92
7Practical information
Compatibility of fuels 94
Refuelling 94
Misfuel prevention (Diesel) 95
Snow chains 96
Very cold climate screens
96
Towing device 97
Energy economy mode 97
Roof bars 98
Bonnet 99
Engine compartment 100
Checking levels 100
Speed checks 102
AdBlue® (BlueHDi) 104
Advice on care and maintenance 106
8In the event of a breakdown
Running out of fuel (Diesel) 108
Temporary puncture repair kit 108
Spare wheel 111
Changing a bulb 11 5
Changing a fuse 11 9
12 V battery 121
Towing 125
9Technical data
Engine technical data and towed loads 127
Petrol engines 128
Diesel engines 129
Dimensions 130
Identification markings 130
10CITROËN Connect Radio
First steps 132
Steering mounted controls 133
Menus 134
Applications
135
Radio 135
DAB (Digital Audio Broadcasting) radio 137
Media 137
Telephone 139
Settings 142
Frequently asked questions 144
11CITROËN Connect Nav
First steps 146
Steering mounted controls 147
Menus 148
Voice commands 149
Navigation 153
Connected navigation 154
Applications 157
Radio 159
DAB (Digital Audio Broadcasting) radio 161
Media 161
Telephone 163
Settings 165
Frequently asked questions 167
 ■
Alphabetical index
Access to additional videos

8
Instruments
Fixed.
The electronic brake force
distribution

(EBFD) system is faulty.
Carry out (1) and then (2).
Parking brakeFixed.
The parking brake is applied or not
properly released.
Maximum coolant temperatureFixed.
The temperature of the cooling system is
too high.
Carry out (1), then wait until the engine has
cooled down before topping up to the required
level if necessary. If the problem persists, carry
out (2).
Battery chargeFixed.
The battery charging circuit has a fault
(dirty or loose terminals, slack or cut alternator
belt, etc.).
Clean and retighten the terminals. If the warning
lamp does not go off when the engine is started,
carry out (2).
Seat belts not fastened/unfastenedFixed or flashing, accompanied by
an increasing audible signal.
A seat belt has not been fastened or has been
unfastened.
Orange warning/indicator lamps
Anti-lock Braking System (ABS)
Fixed.
The anti-lock braking system has a fault.
The vehicle retains conventional braking.
Drive carefully at reduced speed, then carry out
(3).
ServiceTemporarily on, accompanied by the display of a message.
One or more minor faults have been detected for
which there is no specific warning lamp.
Identify the cause of the fault using the message
displayed in the instrument panel.
You can deal with certain anomalies yourself, for
example an open door or the start of saturation
of the particle filter.
For any other problems, such as a fault with the
tyre under-inflation detection system, carry out
(3).
Fixed, accompanied by the display of a
message.
One or more major faults for which there is no
specific warning lamp have been detected.
Identify the cause of the anomaly using the
message displayed in the instrument panel, then
carry out (3).
Service warning lamp fixed and
service spanner flashing then
fixed.
The servicing interval has been exceeded. The vehicle must be serviced as soon as
possible.
Only with BlueHDi Diesel engines.
AdBlue® (BlueHDi)On for around 30 seconds when starting
the vehicle, accompanied by a message
indicating the driving range.
The driving range is between 1,500 and 500
miles (2,400 and 800
km).
Top up the AdBlue
®.Fixed, on switching on the ignition,
accompanied by an audible signal and a
message indicating the driving range.
The driving range is between 500 and 62 miles
(800 and 100
km).
Promptly top up the AdBlue
®, or carry out (3).Flashing, accompanied by an audible
signal and a message indicating the
driving range.
The driving range is less than 62 miles (100
km).
You must top up the AdBlue
® to avoid engine
starting being prevented , or carry out
(3).
Flashing, accompanied by an audible
signal and a message indicating that
starting is prevented.
The AdBlue
® tank is empty: the legally required
engine immobiliser system prevents the engine
from starting.
To restart the engine, top up the AdBlue
® or carry
out (2).
It is essential to add at least 5 litres of AdBlue
®
to the tank.

9
Instruments
1SCR emissions control system (BlueHDi)Fixed when the ignition is
switched on, accompanied
by an audible signal and a message.
A malfunction involving the SCR emissions
control system has been detected.
This alert disappears once the exhaust
emissions return to normal levels.
Flashing AdBlue® warning
lamp on switching on the
ignition, with the Service and Engine self-
diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating the driving range.
Depending on the message displayed, it may be
possible to drive for up to 685

miles (1,100 km)
before the engine immobiliser is triggered.
Carry out (3) without delay, to avoid starting
being prevented.
Flashing AdBlue® warning
lamp on switching on the
ignition, with the Service and Engine self-
diagnostics warning lamps on fixed,
accompanied by an audible signal and a
message indicating that starting is prevented.
The engine immobiliser prevents the engine
from restarting (over the authorised driving limit
after confirmation of an emissions control system
malfunction).
To start the engine, carry out (2).
Engine self-diagnosis systemFlashing.
The engine management system has a
fault.
There is a risk that the catalytic converter will be
destroyed.
Carry out (2) without fail .
Fixed.
The emission control system has a fault.
The warning lamp should go off when the engine
is started.
Carry out (3) quickly.
Collision Risk Alert / Active Safety BrakeFlashing.
The system is operating.
The vehicle brakes briefly so as to reduce the
speed of frontal collision with the vehicle ahead.
Fixed, accompanied by a message and
an audible signal.
The system has a fault.
Carry out (3).
Fixed, accompanied by the display of a
message.
The system has been deactivated, via the
vehicle configuration menu.
Dynamic stability control (DSC/ASR)Flashing.
The DSC/ASR adjustment is activated if
there is a loss of grip or trajectory.
Fixed.
The DSC/ASR system has a fault.
Carry out (3).
Fixed.
The DSC/ASR is deactivated.
Press the button to activate the DSC/ASR.
The DSC/ASR system is activated automatically
when the vehicle is started.
If the system is deactivated, it is reactivated
automatically once a speed of around 30 mph
(50 km/h) is reached.
Under-inflationFixed, accompanied by an audible signal
and a message.
The pressure in one or more tyres is too low.
Check the pressure of the tyres as soon as
possible.
Reinitialise the detection system after adjusting
the pressure.
Under-inflation warning lamp
flashing then fixed and Service
warning lamp fixed.
The tyre pressure monitoring system is faulty.
Under-inflation detection is no longer monitored.
Check the tyre pressures as soon as possible
and carry out (3).
Diesel engine pre-heatingFixed.
The period of illumination depends on the
climatic conditions.
The ignition is on.
Wait until the warning lamp goes off before
starting.

12
Instruments
Warning
lamps litAction Remaining
driving
range


A top-up is
essential,
due to the
risk that the
engine will
be prevented
from starting.Between
62 miles
and 0 miles
(100 km and
0 km)


To be able
to restart
the engine,
add at least
5 litres of
AdBlue
® to
its tank. 0 miles (km)
Malfunction of the SCR emissions
control system
Malfunction detection


If a malfunction is detected,
these warning lamps come on,
accompanied by an audible
signal and an "Emissions fault”
message.
The alert is triggered while driving, when the
fault is detected for the first time, and thereafter
the lighting of the service warning lamp and an
audible signalK
If the low oil level is confirmed by a check using
the dipstick, the level must be topped up to avoid
damage to the engine.
For more information on Checking
levels, refer to the corresponding
section.
Oil level indicator fault

This is indicated by the display of a message in
the instrument panel.
Contact a CITROËN dealer or a qualified
workshop.
In the event of a fault with the electric indicator,
the oil level is no longer monitored.
If the system is faulty, you must check the engine
oil level using the manual dipstick located under
the bonnet.
For more information on Checking
levels, refer to the corresponding
section.
AdBlue® range indicators
(BlueHDi)
The Diesel BlueHDi engines are equipped with
a system that associates the SCR (Selective
Catalytic Reduction) emissions control system
and the Diesel particle filter (DPF) for the
treatment of exhaust gases. They cannot
function without AdBlue
®fluid.
When the level of AdBlue® falls below the
reserve level (between 1,500 miles and 0 miles
(2,400 and 0

km)), a warning lamp lights up
when the ignition is switched on and an estimate
of the distance that can be travelled before
engine starting is prevented is displayed in the
instrument panel.
The engine starting prevention system required by regulations is activated
automatically once the AdBlue
® tank is empty.
It is then no longer possible to start the
engine until the minimum level of AdBlue
® has
been topped up.
Manual display of the range
While the driving range is greater than
1,500 miles (2,400 km), it is not displayed
automatically.
You can view the range information by pressing the " Diagnostic" button
in the
touch screen’s Driving
/ Vehicle menu.
Actions required related to a lack of AdBlue®
The following warning lamps light up when the
quantity of AdBlue® is lower than the reserve
level corresponding to a range of 1,500 miles
(2,400
km).
Together with the warning lamps, messages
regularly remind you of the need to top up to
avoid engine starting being prevented. Refer to
the Warning and indicator lamps section for
details of the messages displayed.
For more information on AdBlue®
(BlueHDi engines), and in particular on
topping up, refer to the corresponding section.
Warning
lamps lit Action Remaining
driving
range


Top up. Between 1,500 miles
and 500
miles (2,400
km and
800
km)


Top up as
soon as
possible.Between
500 miles
and 62 miles
(800 km and
100
km)

13
Instruments
1Warning
lamps litAction Remaining
driving
range


A top-up is
essential,
due to the
risk that the
engine will
be prevented
from starting.Between
62 miles
and 0 miles
(100 km and
0
km)


To be able
to restart
the engine,
add at least
5 litres of
AdBlue
® to
its tank. 0 miles (km)
Malfunction of the SCR emissions
control system
Malfunction detection


If a malfunction is detected,
these warning lamps come on,
accompanied by an audible
signal and an "Emissions fault”
message.
The alert is triggered while driving, when the
fault is detected for the first time, and thereafter
when switching on the ignition for subsequent
journeys, while the cause of the fault persists.
If the fault is temporary, the alert
disappears during the next journey, after
self-diagnostic checks of the SCR emissions
control system.
Malfunction confirmed during the
permitted driving phase (between 685
miles and 0
miles (1,100 km and 0 km))
If the fault indication is still displayed
permanently after 31 miles (50 km) of driving, the
fault in the SCR system is confirmed.
The AdBlue warning lamp flashes, and an
"Emissions fault: Starting prevented in X
miles" or "NO START IN X miles" message is
displayed, indicating the driving range in miles or
kilometres.
While driving, the message is displayed every 30
seconds. The alert is repeated when switching
on the ignition.
You can continue driving for up to 685 miles
(1,100
km) before the engine immobiliser
system is triggered.
Have the system checked by a
CITROËN dealer or a qualified workshop
as soon as possible.
Starting prevented
Whenever the ignition is switched on, the
"Emissions fault: Starting prevented" or "NO
START IN" message is displayed.
To be able to restart the engine, contact a CITROËN dealer or a qualified
workshop.
Touch screen
The touch screen gives access to:
– the heating / air conditioning controls,
–

menus for adjusting settings for vehicle
functions and systems,
–


audio system and telephone controls and the
display of associated information,
and, depending on equipment, allows:
–


the display of alert messages and the visual
parking sensors information,
–


the permanent display of the time and the
exterior temperature (a blue warning lamp
appears when there is a risk of ice),
–


access to the internet services and navigation
system controls and the display of associated
information.
As a safety measure, the driver must
only carry out operations that require
sustained attention with the vehicle
stationary.
Some functions are not accessible when
driving.

102
Practical information
city driving), change it twice as often, if
necessary.
A clogged passenger compartment filter
can adversely affect air conditioning
system performance and generate
undesirable odours.
Air filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,
city driving), change it twice as often, if
necessary .
Oil filter
Change the oil filter each time the engine
oil is changed.
Particle filter (Diesel)
The start of saturation of the particle filter
is signalled by the temporary illumination
of this warning lamp, accompanied by a
message warning of the risk of the filter clogging
up.
As soon as the traffic conditions permit,
regenerate the filter by driving at a speed of at
least 37 mph (60 km/h) until the warning lamp
goes off.
If the warning lamp stays on, this
indicates a low Diesel additive level.
For more information on Checking levels,
refer to the corresponding section.
If the level is close to or below the " MIN” mark, it
is essential to top up.
When the engine is hot, the temperature of this
fluid is regulated by the fan.
As the cooling system is pressurised, wait at
least one hour after switching off the engine
before carrying out any work.
In order to avoid the risk of scalding if you need
to top up in an emergency, wrap a cloth around
the cap and unscrew the cap by two turns to
allow the pressure to drop.
Once the pressure has dropped, remove the cap
and top up to the required level.
Screenwash fluid
Top up to the required level when necessary.
Fluid specification
The fluid must be topped up with a ready-to-use
mixture.
In winter (temperatures below zero), a liquid
containing an agent to prevent freezing must
be used which is appropriate for the prevailing
conditions, in order to protect the elements of the
system (pump, tank, ducts, jets, etc.).
Filling with pure water is prohibited under
all circumstances (risk of freezing,
limestone deposits, etc.).
Diesel fuel additive (Diesel
with particle filter)
On reaching the minimum level in the
particle filter additive tank, this warning
lamp comes on fixed, accompanied by an
audible warning and a message warning that the
additive level is too low.
Topping up
This additive must be topped up without delay by
a CITROËN dealer or a qualified workshop.
AdBlue (BlueHDi)
An alert is triggered when the reserve level is
reached.
For more information on the AdBlue range
indicators, refer to the corresponding section.
To avoid the vehicle being immobilised in
accordance with regulations, you must top up the
AdBlue tank.
For more information on the Supply of AdBlue,
refer to the corresponding section.
Checks
Unless otherwise indicated, check these
components in accordance with the
manufacturer's service schedule and according
to your engine.
Otherwise, have them checked by a CITROËN
dealer or a qualified workshop.
Only use products recommended by
CITROËN or products of equivalent
quality and specification.
In order to optimise the operation of
components as important as those in the
braking system, CITROËN selects and offers
very specific products.
12 V battery
The battery does not require any maintenance.
However, check regularly that the terminals
are correctly tightened (versions without quick
release terminals) and that the connections are
clean.
For more information on the precautions
to take before any work on the 12 V
battery, refer to the corresponding section.
Versions equipped with Stop & Start are
fitted with a 12 V lead-acid battery of
specific technology and specification.
Its replacement should be carried out only by
a CITROËN dealer or a qualified workshop.
Passenger compartment
filter
Depending on the environment and the
use of the vehicle (e.g. dusty atmosphere,

104
Practical information
Storage recommendations
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out in the ambient air.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
the vehicle's road holding - risk of an
accident! Driving with worn or damaged tyres reduces the
braking and road holding performance of the
vehicle. It is recommended to regularly check the
condition of the tyres (tread and sidewalls) and
wheel rims as well as the presence of the valves.

Using different size wheels and tyres from those
specifi ed can affect the lifetime of tyres, wheel
rotation, ground clearance, the speedometer
reading and have an adverse e

ffect on road
holding.
Fitting different tyres on the front and rear axles
can cause the ESC to mistime.
AdBlue ®
(BlueHDi)
To respect the environment and ensure compliance with the Euro 6 standard, without
adversely affecting the performance or fuel
consumption of its Diesel engines, CITROËN
has taken the decision to equip its vehicles
with a system that associates SCR (Selective
Catalytic Reduction) with a Diesel Particle Filter (DPF) for the treatment of exhaust gases.
SCR System
Using a liquid called AdBlue ®
that contains
urea, a catalytic converter turns up to 85% of
the nitrogen oxides (NOx) into nitrogen and
water, which are harmless to health and the
environment.
The AdBlue® is contained in a special
tank holding about 17 litres.
Its capacity allows a driving range of
approximately 5,600
miles (9,000 km), which
may vary considerably depending on your
driving style.
An alert system is triggered once the reserve
level is reached: it is then possible to drive for a
further 1,500 miles (2,400
km) before the tank is
empty and the vehicle blocked.
If the estimated distance travelled by the vehicle
between two services is greater than 12,500
miles (20,000 km), it will be necessary to top up
the AdBlue.
For more information on the Warning
and indicator lamps and the associated
alerts, or the Indicators, please refer to the
corresponding sections.
Once the AdBlue® tank is empty, a
system required by legislation prevents
starting of the engine.
If the SCR system is faulty, the level of
emissions from the vehicle will no longer meet
the Euro 6 standard: the vehicle becomes
polluting.
In the event of a confirmed SCR system
malfunction, it is essential to visit a CITROËN
dealer or a qualified workshop. After 680
miles (1,100 km), a device is automatically
activated to prevent the engine from starting.
In both cases, a range indicator indicates
the distance that can be travelled before the
vehicle is stopped.
Freezing of the AdBlue®
AdBlue® freezes at temperatures below
around -11°C.
The SCR system includes a heater for the
AdBlue
® tank, allowing you to continue driving
in very cold conditions.
Supply of AdBlue®
It is recommended that the AdBlue® be topped
up as soon as the first alert is issued indicating
that the reserve level has been reached.
For the correct operation of the SCR
system:
–
Use only AdBlue® fluid that meets the ISO
22241 standard.
–
Never transfer

AdBlue
® to another container
as it would lose its purity.
–
Never dilute AdBlue® with water.
It is possible to obtain AdBlue
® from a CITROËN
dealer or a qualified workshop.
You can also visit a service station equipped with AdBlue® pumps specially
designed for passenger vehicles.
Never top up from an AdBlue® dispenser
reserved for heavy goods vehicles.

105
Practical information
7Storage recommendations
AdBlue® freezes at about -11°C and deteriorates
above +25°C. Containers should be stored in a
cool area and protected from direct sunlight.
Under these conditions, the fluid can be kept for
at least a year.
If the fluid has frozen, it can be used once it has
completely thawed out in the ambient air.
Never store AdBlue® containers in your
vehicle.
Precautions for use
AdBlue® is a urea-based solution. This fluid is
non-flammable, colourless and odourless (when
kept in a cool place).
In the event of contact with the skin, wash the
affected area with soap and running water. In the
event of contact with the eyes, immediately rinse
the eyes with large amounts of water or with an
eye wash solution for at least 15 minutes. Seek
medical attention if you feel a persistent burning
sensation or irritation.
If swallowed, immediately wash out the mouth
with clean water and then drink plenty of water.
In certain conditions (high temperature, for
example), the risk of release of ammonia cannot
be excluded: do not inhale the fluid. Ammonia
vapours have an irritant effect on mucous
membranes (eyes, nose and throat).
Store AdBlue® out of the reach of
children, in its original container.
Procedure
Before starting the top-up procedure, ensure that
the vehicle is parked on a flat and level surface.
In wintry conditions, ensure that the temperature
of the vehicle is above -11
°C. Otherwise, the
AdBlue
® may be frozen and therefore cannot
be poured into its tank. Park your vehicle in a
warmer area for a few hours to allow the top-up
to be carried out.
Never pour AdBlue® into the Diesel fuel
tank.
If any AdBlue® is splashed, or if there are
any spillages on the bodywork, rinse
immediately with cold water or wipe with a
damp cloth.
If the fluid has crystallised, clean it off using a
sponge and hot water.
Important: in the event of a top-up after
a breakdown because of a lack of
AdBlue, it is essential to wait around 5
minutes before switching on the ignition,
without opening the driver’s door,
unlocking the vehicle, introducing the key
into the ignition switch, or introducing the
key of the “Keyless Entry and Starting

”
system into the passenger compartment

.
Switch on the ignition, then wait for 10
seconds before starting the engine.
► Switch off the ignition and remove the key
from the switch to switch off the engine.
or
►

With Keyless Entry and Starting, press the
"

START/STOP" button to switch off the engine.


► With the vehicle unlocked and the fuel filler
flap open, turn the blue cap of the AdBlue® tank
anti-clockwise and remove it.
►

With a bottle or container of

AdBlue
®: after
checking the expiry date, read the instructions
on the label carefully before pouring the contents
into the vehicle's AdBlue tank.
►

With an


AdBlue® pump: introduce the nozzle
and fill the tank until the nozzle automatically
cuts out.
In order not to overfill the AdBlue® tank:
–
Add between 10 and 13 litres using
AdBlue® containers.
–
Stop after the nozzle’ s first automatic cut-
out, if you are refilling at a service station.
The system only registers AdBlue
® top-ups of
5

litres or more.
If the AdBlue® tank is completely empty
– which is confirmed by the message