2023 CITROEN C4 CACTUS stop start

123
In the event of a breakdown
8In some circumstances, it may be necessary to
charge the battery:
–
using the vehicle mainly for short journeys;
–


if the vehicle is to be taken off the road for
several weeks.
Contact a CITROËN dealer or a qualified
workshop.
To charge the vehicle's battery yourself, use only a charger compatible with
lead-acid batteries with a nominal voltage of
12

V.
Follow the instructions provided by the
manufacturer of the charger.
Never reverse polarities.
It is not necessary to disconnect the
battery.
►

Switch off the ignition.
►


Switch off all electrical consumers (audio
system, lighting, wipers, etc.).


► Switch off charger B before connecting
the cables to the battery, so as to avoid any
dangerous sparks.
►

Ensure that the charger cables are in good
condition.
►


Lift the plastic cover on the (+) terminal, if the
vehicle has one.
►


Connect the cables of charger B

as follows:
•

the positive (+) red cable to the (+) terminal
of battery

A,
•

the negative (-) black cable to earth point C


on the vehicle.
►

At the end of the charging operation, switch
off charger B

before disconnecting the cables
from battery A.

24v 12v
If this label is present, use only a 12 V
charger to avoid causing irreversible
damage to the electrical components related
to the Stop & Start system.
Never try to charge a frozen battery - risk
of explosion!
If the battery has frozen, have it checked by a
CITROËN dealer or by a qualified workshop
who will verify that the internal components
have not been damaged and that the case
has not cracked, which would mean a risk of
toxic and corrosive acid leaking.
Disconnecting the battery
In order to maintain an adequate state of charge
for starting the engine, it is recommended that
the battery be disconnected if the vehicle is
taken out of service for a long period.
Before disconnecting the battery:
►

Close all openings (doors, boot, windows,
roof).
►


Switch off all electrical consumers (audio
system, wipers, lighting, etc.).
►


Switch off the ignition and wait for 4
minutes.
At the battery, it is only necessary to disconnect
the (+) terminal.

124
In the event of a breakdown
Quick-release terminal clamp
Disconnecting the (+) terminal

► Depending on equipment, lift the plastic cover
on the (+) terminal.
►

Raise lever

A
fully to release clamp
B
.
►

Remove clamp

B
by lifting it off.
Reconnecting the (+) terminal

► Raise lever A fully.
► Refit the open clamp B on the (+) terminal.
► Push clamp B fully down.
► Lower lever A to lock clamp B.
►

Depending on equipment, lower the plastic
cover on the

(+) terminal.
Do not force the lever as locking will be
impossible if the clamp is not positioned
correctly; start the procedure again.
Following reconnection
After reconnecting the battery, turn on the
ignition and wait 1 minute before starting the
engine, in order to enable the electronic systems
to initialise.
If minor problems nevertheless persist following
this operation, contact a CITROËN dealer or a
qualified workshop.
Referring to the corresponding section, you must
yourself reinitialise certain systems, such as:
–

the remote control key or the electronic key
(depending on version),
–


the electric windows,
–


the date and time,
–


the preset radio stations.
The Stop & Start system may not be operational during the trip following the
first engine start.
In this case, the system will only be
available again after a continuous period of
immobilisation of the vehicle, a period which
depends on the exterior temperature and the
state of charge of the battery (up to about 8
hours).Towing
Procedure for having your vehicle towed or for towing another vehicle us\
ing the towing eye.
General recommendations
Observe the legislation in force in the country where you are driving.
Ensure that the weight of the towing vehicle is higher than that of the \
towed vehicle.
The driver must remain at the wheel of the towed vehicle and must have a\
valid driving licence.
When towing a vehicle with all four wheels on the ground, always use an \
approved towbar; ropes and straps are prohibited.
The towing vehicle must move off gently.
When the vehicle is towed with its engine off, there is no longer braking and steering assistance.
A professional recovery service must be called if:
– broken down on a motorway or main road;
– not possible to put the gearbox into neutral, unlock the steering, or re\
lease the parking brake;
– not possible to tow a vehicle with an automatic gearbox, with the engine\
running;
– towing with only two wheels on the ground;
– four-wheel drive vehicle;
– no approved towbar available.
Towing constraints
Type of vehicle
(engine / gearbox)gearbox Font wheels on the
groundRear wheels on the
groundFlatbed
4 wheels on the ground
with towbar
Internal combustion /
Manual


Internal combustion /
Automatic

In case of battery failure, it is essential to call a professional using flatbed
recovery vehicles (excluding manual gearbox).

126
In the event of a breakdown
Accessing the tools
The towing eye is installed in the boot under the
floor or may be located, depending on version,
under the front passenger seat.
For more information on the List of tools,
refer, depending on version, to the “ Temporary
puncture repair kit” or “Spare wheel” section.
Towing your vehicle

► On the front bumper , unclip the cover by
pressing at the bottom.
►

Screw the towing eye in fully
.
►

Install the towbar
.
►

With a manual gearbox, move the gear lever
into neutral.
►


With an automatic gearbox, move the gear
selector into position N

.
Failure to observe this instruction could
result in damage to certain components
(braking, transmission, etc.) and to the
absence of braking assistance the next time
the engine is started. ►

Unlock the steering and release the parking
brake.
►

Switch on the hazard warning lamps on both
vehicles.
►

Move off gently
, drive slowly and only for a
short distance.
Towing another vehicle

► On the rear bumper , unclip the cover by
pressing at the bottom.
►

Screw the towing eye in fully
, until it reaches
a stop.
►

Install the tow bar
.
►

Switch on the hazard warning lamps on both
vehicles.
►


Set off gently
, drive slowly and for a short
distance.

146
CITROËN Connect Nav
CITROËN Connect Nav

GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–

Pairing the smartphone with the system in
Bluetooth mode.
–


Using the smartphone.
–


Connection to the CarPlay®, MirrorLinkTM
or Android Auto applications (certain
applications interrupt their display while the
vehicle is moving).
–

W
atching a video (the video stops when the
vehicle starts to move again).
–

Changing the system settings and
configuration.
The system is protected in such a way that it will only operate in the vehicle.
The Energy Economy Mode message is
displayed when the system is about to enter
the corresponding mode.
System and map updates can be
downloaded from the Brand’s website.
The update procedure is also available on the
website.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the menu buttons on either side of or below
the touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons to access the rolling menus, then
press the virtual buttons in the touch screen.
Display the rolling menus at any time by pressing
the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the back arrow to go back a level.
Press "OK" to confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently
in the side bars or in the upper bar of the touch
screen (depending on equipment):
–

Reminder of the air conditioning information
(depending on version), and direct access to the
corresponding menu.
–


Go directly to the selection of the audio
source, to the list of radio stations (or list of titles
depending on the source).
–


Go to the "Notifications" of messages, emails,
map updates and, depending on the services,
the navigation notifications.
–


Go to the settings for the touch screen and the
digital instrument panel.

150
CITROËN Connect Nav

Press the Push To Talk button and tell me
what you'd like after the tone. Remember
you can interrupt me at any time by pressing this
button. If you press it again while I'm waiting for
you to speak, it'll end the conversation. If you
need to start over, say "cancel". If you want to
undo something, say "undo". And to get
information and tips at any time, just say "help".
If you ask to me do something and there's some
information missing that I need, I'll give you
some examples or take you through it step by
step. There's more information available in
"novice" mode. You can set the dialogue mode to
"expert" when you feel comfortable.
Global voice commands
Voice commands
Set dialogue mode as novice - expert
Select user 1 / Select profile John
Increase temperature
Decrease temperature
Help messages
There are lots of topics I can help you with.
You can say: "help with phone", "help with
navigation", "help with media" or "help with
radio". For an overview on how to use voice
controls, you can say "help with voice controls".
Say "yes" if I got that right. Otherwise, say "no"
and we'll start that again.
"Navigation" voice
commands
Voice commands
Navigate home
Navigate to work
Navigate to preferred address, Tennis club
Navigate to contact, John Miller
Navigate to address 11 regent street, London
Help messages
To plan a route, say "navigate to" followed by the
address, the contact name or an intersection. For
example, "navigate to address 11 Regent Street,
London", "navigate to contact, John Miller",
or "navigate to intersection of Regent Street,
London". You can specify if it's a preferred
address, or a Point of Interest. For example, say
"navigate to preferred address, Tennis club", or
"navigate to POI Heathrow Airport in London".
Or, you can just say, "navigate home". To see
Points of Interest on a map, you can say things like "show POI hotels in Banbury". For more
information say "help with points of interest" or
"help with route guidance".
To choose a destination, say something like
"navigate to line three" or "select line two". If you
can't find the destination but the street's right,
say for example "select the street in line three".
To move around a displayed list, you can say
"next page" or "previous page". You can undo
your last action and start over by saying "undo",
or say "cancel" to cancel the current action.
Voice commands
Tell me the remaining distance
Tell me the remaining time
Tell me the arrival time
Stop route guidance
Help messages
You can say "stop" or "resume route guidance".
To get information about your current route, you
can say "tell me the remaining time", "remaining
distance" or "arrival time". To learn more
commands, try saying "help with navigation".
Voice commands
Show POI ''hotel'' at the destination
Show nearby POI petrol station
Navigate to POI Heathrow Airport in London
Navigate to POI petrol station along the route
Help messages
To see points of interest on a map, you can
say things like "show hotels in Banbury", "show
nearby parking", "show hotel at the destination"
or "show petrol station along the route". If you
prefer to navigate directly to a point of interest,
you can say "navigate to nearby petrol station".
If you feel you are not being well understood,
try to say the word "POI" in front of the point
of interest. For example say "navigate to POI
restaurant at the destination".
To choose a POI, say something like "select
line 2". If you've searched for a Point of Interest
and don't see the one you're after, you can filter
further by saying something like "select POI in
line 2", or "select the city in line 3". You can also
scroll through the list by saying "next page" or
"previous page".
Depending on the country, give
destination (address) instructions in the
language configured for the system.
"Radio Media" voice
commands
Voice commands
Turn on source radio - Streaming Bluetooth
- …
Help messages

162
CITROËN Connect Nav
Watching a video
Insert a USB memory stick in the USB socket.
Video control commands are accessible
only through the touch screen.
Press Radio Media to display the primary
page.
Select "Sources".
Select Video to start the video.
To remove the USB memory stick, press the pause button to stop the video, then
remove the memory stick.
Bluetooth® audio streaming
Streaming allows you to listen to music from your
smartphone.
The Bluetooth profile must be activated; first
adjust the volume on the portable device (to a
high level).
Then adjust the volume of the audio system.
If play does not start automatically, it may be
necessary to start the audio playback from the
telephone.
Control is from the portable device or by using
the system's touch buttons.
Once connected in streaming mode, the
telephone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB port using
a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts).
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Information and advice
The system supports USB mass storage devices, BlackBerry® devices or Apple®
players via the USB sockets. The adapter
cable is not supplied.
Device management is via the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket
using a Jack cable (not supplied) or
via Bluetooth streaming, depending on
compatibility.
To protect the system, do not use a USB hub.
The audio system will only play audio files with
".wma", ".aac", ".flac", ".ogg" and ".mp3" file
extensions and with a bit rate of between 32
Kbps and 320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
Files of the ".wma" type should be to the wma 9
standard.
The sampling rates supported are 32, 44 and
48 kHz.
It is recommended that file names are less
than 20 characters long and do not contain any
special characters (e.g. « »
? . ; ù) so as to avoid
any reading or display problems.
Use only USB memory sticks in FAT32 format
(File Allocation Table).
It is recommended that the original USB
cable for the portable device be used.
CD player (depending on equipment).
In order to be able to play a burned CDR or
CDRW, select standards ISO 9660 level 1, 2, or
Joliet, if possible, when burning the CD.
If the disc is burned in another format, it may not
be played correctly.
It is recommended that the same burning
standard be always used on an individual disc,
with the lowest speed possible (4x maximum) for
the best acoustic quality.
In the particular case of a multi-session CD, the
Joliet standard is recommended.
Telephone
Pairing a Bluetooth®
telephone
Activate the Bluetooth function on the
telephone and ensure that it is "visible to
all" (telephone configuration).
Procedure from the telephone
Select the system name in the list of
devices detected.
In the system, accept the connection request
from the telephone.
To complete the pairing, whichever procedure used (from the telephone or
from the system), ensure that the code is the
same in the system and in the telephone.
Procedure from the system
Press Telephone to display the primary
page.
Press "Bluetooth search".
Or
Select "Search".

168
CITROËN Connect Nav
► Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
►

Check the route settings in the "Navigation"
menu.
I do not receive "Danger zone” alerts.
Y

ou have not subscribed to the online services
option.
►

If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("T

OMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►

Set the zoom level to 600 ft (200 m) or select
POIs in the POI list.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low

.
►

Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route. The route settings do not take account of

TMC
messages.
►

Configure the "T
raffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly. ►
W ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►


Have the aerial checked by a dealer
.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
► Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.

175
Alphabetical index
S
Safety, children 56–60, 63–64, 65
Saturation of the particle filter (Diesel)
103
Screen, cold climate

96
Screen menu map

139
Screenwash, front

46
Screenwash, rear

46
SCR (Selective Catalytic Reduction)

13, 104
Seat angle

27
Seat belts

53–54, 60
Seat, rear bench

30–31
Seats, front

27
Seats, heated

28
Seats, rear

30–31, 58
Sensors (warnings)

79
Serial number, vehicle

130
Service indicator

11
Servicing

11, 102
Settings, equipment

13–14
Settings, system

142, 166
Sidelamps

42–44, 116–117
Snow chains

76, 96
Socket, 12 V accessory

37–38
Socket, auxiliary

138, 161
Socket, Jack

161
Speed limiter

81–83
Speed limit recognition

80
Speedometer

79
Stability control (ESC)

52
Starting a Diesel engine

94
Starting the engine

68
Starting the vehicle 68–70
Starting using another battery
71, 122
Station, radio

135–136, 159–160
Stay, bonnet

99–100
Steering mounted controls, audio

133, 147
Steering wheel, adjustment

29
Stopping the vehicle

68–70
Stop & Start

15, 32, 35, 77–78, 94, 99, 102, 124
Storage

38–39
Sunshine sensor

32
Sun visor

37
Switching off the engine

68
Synchronising the remote control

22
T
Tables of engines 128–129
Tables of fuses
119–121
Tank, fuel

94–95
Technical data

128–129
Telephone

140–142, 163–165
Three flashes (direction indicators)

43
Time (setting)

143, 167
TMC (Traffic info)

154
Tools

111 , 111 – 11 2
Topping-up AdBlue®

105
Total distance recorder

15–16
Touch screen

13–14
Touch screen tablet

13–14
Towbar

97
Towed loads 127
Towing another vehicle
125–126
Towing eye

40
Traction control (ASR)

52
Traffic information (TMC)

154
Trailer

97
Trajectory control systems

52
Triangle, warning

40, 108
Trip computer

14–15
Trip distance recorder

15–16
Tyres

103, 131
Tyre under-inflation detection

75–76, 111
U
Under floor storage 40
Under-inflation (detection)
75
Unlocking

17–19
Unlocking from the inside

20
Unlocking the boot

18
Unlocking the doors

18, 20–21
Updating the date

143, 167
Updating the time

143, 167
USB

137–138, 161
V
Ventilation 31–32, 34
Visibility
35
Voice commands

149–152