2023 CITROEN C4 CACTUS service

140
CITROËN Connect Radio
Press "CarPlay" to display the CarPlay®
interface.
On connecting the USB cable, the
CarPlay® function deactivates the
system's Bluetooth® mode.
When the USB cable is disconnected
and the ignition is switched off then back
on, the system will not automatically switch to
Radio Media mode; the source must be
changed manually.
The CarPlay® navigation can be accessed
at any time by pressing the system's
Navigation button.
Android Auto smartphone connection
On the smartphone, download the
Android Auto application.
The "Android Auto" function requires the
use of a compatible smartphone and
applications.
Telephone not connected by
Bluetooth®
Connect a USB cable. The smartphone
charges when connected by a USB cable.
From the system, press "Telephone" to
display the main page.
Press "Android Auto" to start the
application in the system.
Depending on the smartphone, it may be
necessary to activate the "Android Auto"
function.
During the procedure, several screen
pages relating to certain features are
displayed.
Accept to start and complete the connection.
When connecting a smartphone to the
system, we recommend enabling
Bluetooth
® on the smartphone.
Telephone connected by Bluetooth®
From the system, press "Telephone" to
display the main page.
Press the "PHONE" button to display the
secondary page.
Press "Android Auto" to start the
application in the system.
Access to the different audio sources remains
available in the margin of the Android Auto
display, using the touch buttons located in the
upper bar.
Access to the menus for the system is possible
at any time using the dedicated buttons.
There may be a pause before applications become available,
depending on the quality of the network.
Pairing a Bluetooth®
telephone
The services available depend on the
network, the SIM card and the
compatibility of the Bluetooth devices used.
Consult the telephone user guide and the
service provider to check which services are
available.
The Bluetooth function must be activated and the telephone configured as "Visible
to all” (in the telphone settings).
To complete the pairing, whichever procedure is
used (from the telephone or from the system),
ensure that the code is the same in the system
and in the telephone.
If the pairing procedure fails, we
recommend deactivating and then
reactivating the Bluetooth function on the
telephone.
Procedure from the telephone
Select the name of the system in the list
of detected devices.
In the system, accept the connection request
from the telephone.
Procedure from the system
Press Telephone to display the main
page.
Press "Bluetooth search".
The list of detected telephones is
displayed.
Select the name of the chosen telephone
in the list.
Connection sharing
The system offers to connect the telephone with
3 profiles:
– "Telephone" (hands-free kit, telephone only),
– “Streaming" (streaming: wireless playing of
audio files on the telephone),
– "Mobile internet data ".
Select one or more profiles.
Press "OK" to confirm.
Depending on the type of telephone, you may by
prompted to accept the transfer of contacts and
messages.
The ability of the system to connect just one profile depends on the telephone.
All three profiles may connect by default.
The profiles compatible with the system are: HFP, OPP, PBAP, A2DP, AVRCP,
MAP and PAN.

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CITROËN Connect Radio
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function in the upper bar
to enable the system to check whether there is
a more powerful transmitter in the geographical
area.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►


Have the aerial checked by a dealer
.
I cannot find some radio stations in the list of
received stations.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list. ►

Press the round arrow on the "List" tab on the
"Radio" page.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►

Press the round arrow on the "List" tab on the
"Radio" page.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
Some characters in information about the
currently playing media are not displayed
correctly

.
The audio system is unable to process certain
types of character.
►

Use standard characters to name tracks and
folders.
Playback of streaming files does not start.
The connected device does not automatically
launch playback.
►


Start playback from the device.
T

rack names and playing times are not
displayed on the audio streaming screen. The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
The Bluetooth telephone is not compatible with
the system.
►


Check the compatibility of the telephone on
the Brand's website (services).
Android

Auto and CarPlay do not work.
Android Auto and CarPlay may not activate if the
USB cables are of poor quality.
►

Use genuine USB cables to ensure
compatibility

.
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.
►

Increase the volume of the audio system, to
maximum if required, and increase the volume of
the telephone if necessary

.
Ambient noise affects the quality of the
telephone call.
►

Reduce ambient noise (close windows,
reduce ventilation, slow down, etc.).
The contacts are not listed in alphabetical
order

.
Some telephones offer display options.
Depending on the settings chosen, contacts can
be transferred in a specific order.
► Modify the telephone directory display
settings.
Settings
When the treble and bass settings are
changed, the ambience is deselected.
When the ambience is changed, the treble
and bass settings are reset.
Selecting an ambience imposes the treble and
bass settings, and vice versa.
► Modify the treble and bass or ambience
settings to obtain the desired musical ambience.
When the balance settings are changed, the
distribution is deselected.
When the distribution setting is changed, the
balance settings are deselected.
Selecting a distribution setting imposes the
balance settings, and vice versa.
► Modify the balance setting or the distribution
setting to obtain the desired sound quality.
There is a difference in sound quality
between audio sources.
To allow for optimal listening quality, the sound
settings can be tailored to different audio
sources, which can generate audible differences
when changing source.
► Check that the sound settings are appropriate
to the sources listened to. Adjust the sound
functions to the middle position.

146
CITROËN Connect Nav
CITROËN Connect Nav

GPS navigation -
Applications - Multimedia
audio system - Bluetooth
®
telephone
The functions and settings described
vary according to the vehicle version and
configuration.
For safety reasons and because they
require sustained attention by the driver,
the following operations must be carried out
with the vehicle stationary and the ignition
on:
–

Pairing the smartphone with the system in
Bluetooth mode.
–


Using the smartphone.
–


Connection to the CarPlay®, MirrorLinkTM
or Android Auto applications (certain
applications interrupt their display while the
vehicle is moving).
–

W
atching a video (the video stops when the
vehicle starts to move again).
–

Changing the system settings and
configuration.
The system is protected in such a way that it will only operate in the vehicle.
The Energy Economy Mode message is
displayed when the system is about to enter
the corresponding mode.
System and map updates can be
downloaded from the Brand’s website.
The update procedure is also available on the
website.
The system’s Open Source Software (OSS) source codes are available at the
following addresses:
https://www.groupe-psa.com/fr/oss/
https://www.groupe-psa.com/en/oss/
First steps
With the engine running, a press mutes
the sound.
With the ignition off, a press turns the system on.
Increase or decrease the volume using
the wheel or the "plus" or "minus" buttons
(depending on the equipment).
Use the menu buttons on either side of or below
the touch screen for access to the menus, then
press the virtual buttons in the touch screen.
Depending on the model, use the "Source" or
"Menu" buttons to access the rolling menus, then
press the virtual buttons in the touch screen.
Display the rolling menus at any time by pressing
the screen briefly with three fingers.
All of the touch areas of the screen are white.
Press the back arrow to go back a level.
Press "OK" to confirm.
The touch screen is of the "capacitive" type.
To clean the screen, use a soft, non-abrasive
cloth (e.g. spectacles cloth) with no additional
product.
Do not use sharp objects on the screen.
Do not touch the screen with wet hands.
Certain information is displayed permanently
in the side bars or in the upper bar of the touch
screen (depending on equipment):
–

Reminder of the air conditioning information
(depending on version), and direct access to the
corresponding menu.
–


Go directly to the selection of the audio
source, to the list of radio stations (or list of titles
depending on the source).
–


Go to the "Notifications" of messages, emails,
map updates and, depending on the services,
the navigation notifications.
–


Go to the settings for the touch screen and the
digital instrument panel.

148
CITROËN Connect Nav
Menus
Connected navigation

Enter navigation settings and choose a
destination.
Use real-time services, depending on equipment.
Applications

Run certain applications on a smartphone
connected via CarPlay®, MirrorLinkTM
(available in some countries) or Android Auto. Check the status of Bluetooth
® and Wi-Fi
connections.
Radio Media
FM 87.5 MHz

Select an audio source or radio station, or
display photographs.
Telephone

Connect a telephone via Bluetooth®, read
messages and emails and send quick
messages.
Settings

Configure a personal profile and/or
configure the sound (balance, ambience,
etc.) and the display (language, units, date, time,
etc.).
Vehicle

Activate, deactivate or configure certain vehicle functions.
Air conditioning
21,518,5

Manage various temperature and air flow
settings.
Voice commands
Steering wheel-mounted
controls
Voice commands:
Voice commands can be issued from any
screen page after a short press on the "Voice
commands" button located on the steering
wheel or at the end of the lighting control stalk
(depending on equipment), as long as there is no
telephone call in progress.

154
CITROËN Connect Nav
OrSelect "Search" to enter the name and
address of a POI.
Press "OK" to start calculation of the
route.
To a point on the map
Press Navigation to display the primary
page.
Explore the map by sliding a finger on the
screen.
Select the destination by pressing on the map.
Tap the screen to place a marker and display the sub-menu.
Press this button to start navigation.
Or
Press this button to save the address
displayed.
A long press on an item opens a list of POIs nearby.
To GPS coordinates
Press Navigation to display the primary
page.
Explore the map by sliding a finger on the
screen.
Touch the screen with a finger to go to the next
image.
Press this button to display the world
map.
Using the grid, select the desired country or
region by zooming.
Press this button to display or enter the
GPS coordinates.
A marker is displayed in the middle of the screen, with the "Latitude" and
"Longitude " coordinates.
Choose the type of coordinates:
DMS for: Degrees, Minutes, Seconds.
DD for: Degrees, Decimals.
Press this button to start navigation.
Or
Press this button to save the address
displayed.
OR
Press this button to enter the value for
"Latitude" using the virtual keypad.
And
Press this button to enter the value for
"Longitude " using the virtual keypad.
TMC (Traffic Message
Channel)
TMC (Traffic Message Channel)
messages are linked to a European
standard on the broadcasting of traffic
information via the RDS system on FM radio,
transmitting traffic information in real time.
The TMC information is then displayed on a
GPS Navigation system map and taken into
account straight away during navigation, so
as to avoid accidents, traffic jams and closed
roads.
The display of danger zones depends on the legislation in force and subscription
to the service.
Connected navigation
Depending on version
Depending on the equipment level of the vehicle
Network connection provided by the
vehicle

OR
Network connection provided by the
user

For the list of eligible smartphones, go to
the Brand's national website.
Connected navigation
connection
Network connection provided by the
vehicle
The system is automatically connected to the internet, to the connected services,
and does not require a connection provided by
the user via their smartphone.
Network connection provided by the
user
Activate and enter settings for sharing
the smartphone connection.
USB connection
Connect a USB cable.
The smartphone charges when connected
by the USB cable.
Bluetooth connection
Activate the Bluetooth function on the telephone and ensure that it is visible to
all (see the "Applications" section).
Wi-Fi connection
Select a Wi-Fi network found by the
system and connect.
This function is only available if it has been activated either via the
"Notifications" or via the "Applications" menu.

155
CITROËN Connect Nav
11Connected navigation
connection
Network connection provided by the
vehicle
The system is automatically connected to the internet, to the connected services,
and does not require a connection provided by
the user via their smartphone.
Network connection provided by the
user
Activate and enter settings for sharing
the smartphone connection.
USB connection
Connect a USB cable.
The smartphone charges when connected
by the USB cable.
Bluetooth connection
Activate the Bluetooth function on the telephone and ensure that it is visible to
all (see the "Applications" section).
Wi-Fi connection
Select a Wi-Fi network found by the
system and connect.
This function is only available if it has been activated either via the
"Notifications" or via the "Applications" menu.
Press "Notifications".
Select Wi-Fi to activate it.
OR
Press Applications to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Wi-Fi network connection ".
Select the "Secured" or "Not secured" or
"Stored" tab.
Select a network.
Using the virtual keypad, enter the " Key"
for the Wi-Fi network and the
"Password".
Press "OK" to start the connection.
Usage restrictions:
– With CarPlay®, connection sharing is
only with a Wi-Fi connection.
–

With MirrorLinkTM, connection sharing is
only with a USB connection.
The quality of services depends on the quality
of the network connection.
With the arrival of "TOMTOM TRAFFIC",
the services will be available.
The services offered with connected navigation are as follows.
A Connected Services pack:
–

Weather,
–

Filling stations,
–


Car park,
–


T

raffic,
–

POI local search.
A

Danger zone pack (as an option).
Processes and standards are constantly
changing; for the communication process
between the smartphone and the system to
work correctly, it is recommended to update
the operating system of the smartphone
as well as the date and time of the
smartphone and of the system.
Settings specific to
connected navigation
Press Navigation to display the primary
page.
Press the "MENU" button to go to the secondary
page.
Select "Settings".
Select "Map".
Activate or deactivate: – "Allow declaration of danger zones ".
–

"Guidance to final destination on foot "
–

"Display recommended speed”

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CITROËN Connect Nav
These settings must be made according to each
profile.
Select "Alerts".
Activate or deactivate:
–

"Advise of car park nearby ", "Filling station
alert", "Risk areas alert ", "Accident black spot
alert" then select the alert symbol, "Give an
audible warning ", "Advise proximity of POI 1 ",
"Advise proximity of POI 2 ".
To have access to connected navigation,
select the option: "Authorise sending
information" in "Settings".
It is possible to access the "Notifications"
at any time in the upper bar.
The display of danger zones depends on the legislation in force and subscription
to the service.
Notification of "Danger
zones"
To issue notification of danger zones, select the option: "Allow notification of
danger zones".
Press Navigation to display the primary
page.
Press the "Report a new danger zone "
button located in the side bars or the upper bar of the touch screen (depending on
equipment).
Select the option "Type" to choose the
type of "Danger zone".
Select the "Speed" option and enter it
using the virtual keypad.
Press "OK" to save and distribute the
information.
Authorising sending
information
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "System settings".
Select the "Privacy mode" tab.
Activate or deactivate:
–

"No sharing (data, vehicle position) ".
–

"Data sharing only"
–

"Sharing data and the vehicle position "
"Danger zones" pack
updates
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "System settings".
Select the "System info" tab.
Select "View" to display the versions of
the different modules installed in the
system.
Select "Update(s) due".
It is possible to download system and
map updates from the Brand’s website.
The update procedure is also available there.
After the updates have downloaded, installation on the vehicle must be done
with the engine running and vehicle
stationary.
Displaying the weather
Press Navigation to display the primary
page.
Press this button to display the list of
services.
Select "View map".
Select "Weather".
Press this button to display primary
information.
Press this button to display the detailed
weather information.
The temperature displayed at 6 a.m. will be the maximum temperature for the day.
The temperature displayed at 6 p.m. will be
the minimum temperature for the night.
Applications
USB sockets
Depending on equipment, for more information
on the USB sockets compatible with the
CarPlay
®, MirrorLinkTM or Android Auto
applications, refer to the "Ease of use and
comfort" section.
The synchronisation of a smartphone allows users to display applications
adapted to the CarPlay
®, MirrorLinkTM or
Android Auto technology of the smartphone
on the vehicle screen. For the CarPlay
®
technology, the CarPlay® function must be
activated on the smartphone beforehand.
For the communication process between
the smartphone and the system to work, it is
essential in all cases that the smartphone is
unlocked.
As the principles and standards are
constantly changing, it is recommended
that you keep the smartphone's operating
system up-to-date, as well as the date and
time of the smartphone and of the system .
For the list of eligible smartphones, go to the
Brand's national website.

158
CITROËN Connect Nav
downloaded to the smartphone and compatible
with the MirrorLinkTM technology.
Access to the different audio sources remains
available in the margin of the MirrorLink
TM
display, using the touch buttons located in the
upper bar.
Access to the menus for the system is possible
at any time using the dedicated buttons.
There may be a wait for the availability of applications, depending on the quality of
the network.
Android Auto smartphone connection
The "Android Auto" function requires
the use of a compatible smartphone and
applications.
Connect a USB cable. The smartphone
charges when connected by the USB
cable.
From the system, press "Applications " to
display the primary page.
Press "Connectivity" to go to the "Android Auto"
function.
Press "Android Auto" to start the
application in the system.
During the procedure, several screen
pages relating to certain functions are
displayed.
Accept to start and complete the connection.
Different audio sources remain accessible in the
margin of the Android Auto display, using touch
buttons in the upper bar.
Access to the menus for the system is possible
at any time using the dedicated buttons.
In Android Auto mode, the function to
display the menus by pressing the
screen briefly with three fingers is
deactivated.
There may be a wait for the availability of applications, depending on the quality of
the network.
Vehicle apps
Press Applications to display the primary
page.
Press "Vehicle apps" to display the applications
home page.
Internet browser
Press Applications to display the primary
page.
Press "Connectivity" to go to the "Internet
browser" function.
Press "Internet browser" to display the browser
home page.
Select the country of residence.
Press "OK" to save and start the browser.
Connection to the internet is via one of
the network connections provided by the
vehicle or the user.
Bluetooth connection®
Activate the Bluetooth function on the telephone and ensure that it is "visible to
all" (telephone configuration).
Procedure from the telephone
Select the system name in the list of
devices detected.
In the system, accept the connection request
from the telephone.
To complete the pairing, whichever procedure used (from the telephone or
from the system), ensure that the code is the
same in the system and in the telephone.
Procedure from the system
Press Applications to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Press "Bluetooth connection ".
Select "Search".
The list of telephones detected is
displayed.
If the pairing procedure fails, it is
recommended that you deactivate and
then reactivate the Bluetooth function on the
telephone.
Select the name of the chosen telephone
in the list.
Depending on the type of telephone, the
option is given to accept or not accept
the transfer of contacts and messages.
Connection sharing
The system offers to connect the telephone with
3 profiles:
– "Telephone" (hands-free kit, telephone only),
– "Streaming" (streaming: wireless playing of
the audio files on the telephone),
– "Mobile internet data ".
The "Mobile internet data " profile must
be activated for connected navigation
(where the vehicle does not have "Emergency
and assistance call" services), having first
activated sharing of this connection on the
smartphone.
Select one or more profiles.
Press "OK" to confirm.
Wi-Fi connection
Network connection by the smartphone's Wi-Fi.