2023 CITROEN C4 CACTUS service

14
Instruments
Display of information in the
touch screen
► In the “Applications ” menu, select the
"Vehicle application " tab, then "Trip
computer".
The trip computer information is displayed on
the page.
► Press one of the buttons to display the
desired tab.
For a temporary display in a specific
window, press the end of the wiper
control stalk for access to the information and
scroll through the different tabs.
– The current information tab with:
• the remaining range,
• current fuel consumption,
• time counter of the Stop & Start.
– The trip "1" tab with:
• the average speed,
• the average fuel consumption,
• the distance travelled, for the first trip.
– The trip "2" tab with:
• the average speed,
• the average fuel consumption,
• the distance travelled, for the second trip.
Trip reset
► When the desired trip is displayed, press the
Reset button or the end of the wiper control stalk
until zeros appear.
Trips “1“ and “2“ are independent.
Recommendations
This screen is of the capacitive type.
Use is possible in all temperatures.
Do not use pointed objects on the touch screen.
Do not touch the touch screen with wet hands.
Use a soft clean cloth to clean the touch screen.
Touch screen
Use the buttons on each side of the touch screen
to access the menus, then use the buttons that
appear on the touch screen.
Certain functions may be displayed over 1 or 2
pages.
To deactivate / activate a function, press OFF/
ON.
To modify a setting (lighting duration, etc.) or
access additional information, press the symbol
for the function.
After a few moments with no action on the secondary page, the primary page is
displayed automatically.
Use this button to confirm.
Use this button to return to the previous
page.
Menus

Radio Media.
See “Audio equipment and telematics”
section..
Mirror Screen or Connected navigation
(depending on equipment) .
See “Audio equipment and telematics” section..
Air conditioning.
Allows adjustment of the various settings
for temperature, air flow, etc.
For more information on Heating, Manual air
conditioning and Automatic air conditioning ,
please refer to the corresponding sections.
Telephone.
See “Audio equipment and telematics”
section..
Applications.
Allows the display of the connected
services available.
See “Audio equipment and telematics” section.
Vehicle or Driving (depending on
equipment) .
Allows the activation, deactivation and
adjustment of settings for certain functions.
The functions accessible from this menu are
arranged under two tabs: " Vehicle settings" and
"Driving functions ".
Volume control / mute.
See “Audio equipment and telematics”
section.
Press with three fingers on the touch
screen to access the menu carousel.
Upper bar
Certain information is displayed permanently in
the upper bar of the touch screen:
–

Reminder of the air conditioning information,
and access to a simplified menu (temperature
and air flow adjustment only).
–


Reminder of information from the
RadioMedia

and Telephone menus and
navigation instructions (depending on
equipment).
–

Notification zone (SMS and E-mail)
(depending on equipment).
– Access to the Settings.
Trip computer
Information displayed about the current journey
(range, fuel consumption, average speed, etc.).
The information is accessible via the touch screen.

19
Access
2Avoid pressing the remote control buttons
while out of range of the vehicle, due to
the risk of rendering the remote control
inoperative. It would then be necessary to
reset it.
The remote control does not work when the
key is in the ignition switch, even when the
ignition is switched off.
Anti-theft protection
Do not modify the electronic vehicle
immobiliser, as this might result in
malfunctions.
For vehicles with a key ignition switch,
remember to remove the key and turn the
steering wheel to engage the steering lock.
Locking the vehicle
Driving with the doors locked could make
it more difficult for the emergency services to
enter the vehicle in an emergency.
As a safety precaution, remove the key from
the ignition or take the electronic key with you
when leaving the vehicle, even for a short
time.
Purchasing a second-hand vehicle
Have the key codes memorised by a
CITROËN dealer, to ensure that the keys in
your possession are the only ones able to
start the vehicle.
Keyless Entry and
Starting


This system allows the unlocking, locking
and starting of the vehicle, while keeping the
electronic key on your person in the recognition
zone “A” around the vehicle.
The electronic key also acts as a remote control. For more information on the
Remote control, refer to the corresponding
section.
Unlocking the vehicle

► With the electronic key on your person and in
the recognition zone, pass your hand behind the
door handle of
one of the front doors or press the
centre of the tailgate opening control.
The flashing of the direction indicators for a few
seconds signals the unlocking of the vehicle.
Depending on version, the door mirrors unfold.
Locking the vehicle
Normal locking

► With the electronic key in the recognition
zone, press with a finger or thumb on one of the
front door handles (at the markings) to lock the
vehicle.

24
Access
If an opening (door or boot) is not
properly closed, the vehicle is not locked,
but the exterior perimeter monitoring will be
activated after 45 seconds.
Deactivation
► Press the remote control unlocking
button.
or
► Unlock the vehicle with the Keyless Entry and
Starting system.
The monitoring system is deactivated: the
indicator lamp in the button goes off and the
direction indicators flash for about 2 seconds.
If the vehicle automatically locks itself
again (as happens if a door or the boot is
not opened within 30 seconds of unlocking),
the monitoring system is automatically
reactivated.
Triggering of the alarm
This is indicated by sounding of the siren
and flashing of the direction indicators for 30
seconds.
Depending on the country of sale, certain
monitoring functions remain active until the alarm
has been triggered eleven times consecutively.
When the vehicle is unlocked using the remote
control or the Keyless Entry and Starting system,
rapid flashing of the red indicator lamp in the
button informs you that the alarm was triggered
Closing

► Lower the tailgate using the interior grab
handle.
If the tailgate is not fully closed:
–

with the engine running or the vehicle
moving (speed below 6 mph (10 km/h)) , a
message appears in the screen.
–


with the vehicle moving (speed above 6
mph (10 km/h))

, a message appears in the
screen, accompanied by an audible signal.
Back-up release
To manually unlock the boot in the event of a
battery or central locking failure.
Unlocking
► Fold the rear seats to gain access to the lock
from inside the boot.


► Insert a small screwdriver into hole A of the
lock to unlock the boot.
►

Move the latch to the left.
Locking after closing
If the fault persists after closing again, the boot
will remain locked.
In the event of a fault with the central
locking system, it is essential to
disconnect the battery to lock the boot and so
ensure complete locking of the vehicle.
Alarm
(Depending on version)



System which protects and provides a deterrent
against theft and break-ins.
Exterior perimeter monitoring
The system checks for opening of the vehicle.
The alarm is triggered if anyone tries to open a
door, the boot or the bonnet, for example.
Self-protection function
The system checks for the putting out of service
of its components.
The alarm is triggered if the battery, the central
control or the siren wiring is put out of service or
damaged.
For all work on the alarm system, contact
a CITROËN dealer or a qualified
workshop.
Locking the vehicle with full
alarm system
Activation
► Switch off the ignition and exit the vehicle.
► Lock or deadlock the vehicle using the
remote control or with the “Keyless Entry and
Starting” system.
When the monitoring system is active, the red
indicator lamp in the button flashes once per
second and the direction indicators come on for
about 2 seconds.
The exterior perimeter monitoring is activated
after 5 seconds.

49
Safety
5General safety
recommendations
Do not remove the labels attached in
different places on your vehicle. They
include safety warnings as well as
identification information for the vehicle.
For all work on your vehicle, use a
qualified workshop that has the technical
information, skills and equipment required, all
of which a CITROËN dealer is able to
provide.
Depending on country regulations,
certain safety equipment may be
mandatory: high visibility safety vests,
warning triangles, breathalysers, spare bulbs,
spare fuses, fire extinguisher, first aid kit, mud
flaps at the rear of the vehicle, etc.
Installing electrical accessories:
– The fitting of electrical equipment or
accessories not approved by CITROËN may
cause excessive current consumption and
faults and failures with the electrical system
of your vehicle. Contact a CITROËN dealer
for information on the range of approved
accessories.
–

As a safety measure, access to the
diagnostic socket, used for the vehicle's
electronic systems, is reserved strictly for
CITROËN dealers or qualified workshops,
equipped with the special tools required (risk
of malfunctions of the vehicle's electronic
systems that could cause breakdowns or
serious accidents). The Manufacturer cannot
be held responsible if this advice is not
followed.
–

Any modification or adaptation not intended
or authorised by CITROËN or carried out
without meeting the technical requirements
defined by the Manufacturer will result in the
suspension of the commercial warranty

.
Installation of accessory radio
communication transmitters
Before installing a radio communication
transmitter with an external aerial, you must
without fail contact a CITROËN dealer for
the specification of transmitters which can
be fitted (frequency, maximum power, aerial
position, specific installation requirements),
in line with the Vehicle Electromagnetic
Compatibility Directive (2004/104/EC).
Declarations of conformity for radio
equipment
The relevant certificates are available on the
http://service.citroen.com/ACddb/ website.
Hazard warning lamps



► Pressing the red button causes all the
direction indicators to flash.
They can operate with the ignition off.
Automatic operation of hazard warning lamps
When braking in an emergency, depending on
the rate of deceleration, the hazard warning
lamps come on automatically. They switch off
automatically when you next accelerate.
It is also possible to switch them off by pressing
the button.

50
Safety
Horn

► Press the central part of the steering wheel.
Emergency or assistance
call




* In accordance with the general conditions of use of the service, available from dealers an\
d subject to technological and technical limitations.
** In areas covered by ‘Localised Emergency Call’ and ‘Localised Assistance Call’.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country.
Localised Emergency Call
(PE112)
► In an emergency , press button 1 for more
than 2 seconds.
The lighting of the indicator lamp and a voice
message confirm that the call has been made to
the emergency services*.
‘Localised Emergency Call’ immediately locates
your vehicle and puts you in contact with the
appropriate emergency services**.
►

Pressing again immediately cancels the
request.
The indicator lamp flashes when the vehicle
data is sent, and then remains lit when
communication is established.
If an impact is detected by the airbag
control unit, an emergency call is made
automatically, independently of the
deployment of any airbags.
‘Localised Emergency Call’ is a service
that can be accessed free of charge.
System operation
– Upon switching on the ignition, if the indicator
lamp lights up red, then green, and then goes
out: the system is operating correctly
.
– If the indicator lamp is fixed red: system
malfunction
–

If the indicator lamp flashes red: replace the
emergency battery

.
In the latter two cases, emergency and
assistance call services may not work.
Contact a dealer or a qualified repairer as soon
as possible.
The system fault does not prevent the vehicle from being driven.
Data processing
All processing of personal information
by the "Localised Emergency Call" system
(PE112) complies with the framework for
protection of personal information established
by Regulation 2016/679 (GDPR) and
Directive 2002/58/EC of the European
Parliament and the Council, and in particular,
seeks to protect the vital interests of the
data subject, in accordance with Article
6.1,
paragraph
d) of Regulation 2016/679.
Personal information processing is strictly
limited to the management of the "Localised
Emergency Call" system used with the “112”
European single emergency call number.
The "Localised Emergency Call" system is
able to collect and process only the following

51
Safety
5data relating to the vehicle: chassis number,
type (passenger vehicle or light commercial
vehicle), fuel type or power source, most
recent three locations and direction of travel,
and a timestamped log file recording the
automatic activation of the system.
The recipients of the processed data are the
emergency call handling centres designated
by the relevant national authorities in the
territory in which they are located, enabling
priority reception and handling of calls to the
“112” emergency number.
Data storage
Data contained in the system’s memory
is not accessible from outside the system until
a call is made. The system is not traceable
and is not continuously monitored in its
normal operating mode.
The data in the system's internal memory is
automatically and continuously erased. Only
the vehicle’s three most recent locations are
stored.
When an emergency call is triggered, the data
log is stored for no more than 13
hours.
* According to the geographic coverage of ‘Localised Emergency Call’, ‘Localised Assistance Call’ and the official national language chosen by the owner
of the vehicle.
The list of countries covered and telematic services provided is availab\
le from dealers or on the website for your country
.
Access to data
You have the right to access the data
and, if necessary, submit a request to
rectify, erase or restrict the processing of
any personal information not processed in
accordance with the provisions of Regulation
2016/679 (GDPR). Third parties to which data
has been communicated shall be notified of
any rectification, erasure or restriction carried
out in accordance with the aforementioned
Directive, unless doing so would be
impossible or require a disproportionate effort.
You also have the right to lodge a complaint
with the relevant data protection authority.
Localised Assistance Call
► If the vehicle breaks down, press button 2
for more than 2 seconds to request assistance
(confirmed by a voice message*).
►

Pressing again immediately cancels the
request.
Privacy mode allows you to manage the
level of sharing (data and/or position)
between your vehicle and the CITROËN
brand.
It can be configured in the Settings menu on
the touch screen.
By default, depending on equipment,
deactivate/reactivate geolocation by
simultaneously pressing the 2 buttons, then
press the "Localised Assistance Call" button
to confirm.
If you purchased your vehicle outside the
CITROËN dealer network, we invite you
to have a dealer check the configuration of
these services and, if desired, modify them to
suit your wishes. In a multilingual country,
configuration is possible in the official national
language of your choice.
For technical reasons, in particular to
improve the quality of telematic services
for customers, the Manufacturer reserves the
right to carry out updates to the vehicle's
on-board telematic system at any time.
If you benefit from the Citroën Connect
Box offer with the SOS and Assistance
Pack included, there are additional services
available to you in your personal space, via
the website for your country.
For information about the SOS and
Assistance Pack, please refer to the general
conditions for these services.

100
Practical information
Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a CITROËN dealer or a
qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30
minutes and on level ground, either using the oil
level indicator in the instrument panel when the
ignition is switched on (for vehicles equipped
with an electric gauge), or using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended
that you check the level, and top up if necessary,
every 3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
► Grasp the dipstick by its coloured grip and
pull it out completely.
► Wipe the end of the dipstick using a clean,
lint-free cloth.


► Unclip the stay from its housing and place it
in the support slot to hold the bonnet open.
Closing
► Hold the bonnet and pull out the stay from the
support slot.
►

Clip the stay in its housing.
►


Lower the bonnet and release it near the end
of its travel.
►


Pull on the bonnet to check that it is locked
correctly

.
Because of the presence of electrical
equipment under the bonnet, it is strongly
recommended that exposure to water (rain,
washing, etc.) be limited.
Engine compartment
The engine represented is an example given for
illustration purposes only. The locations of the following elements may
vary:
–

Air filter
.
–
Engine oil dipstick.
–

Engine oil filler cap.
Petrol engine

Diesel engine

1.
Screenwash fluid reservoir
2. Engine coolant reservoir
3. Brake fluid reservoir
4. Battery / Fuses
5. Remote earth point (-)
6. Fusebox
7. Air filter
8. Engine oil filler cap
9. Engine oil dipstick
The Diesel fuel system operates under
very high pressure.
All work on this circuit must be carried out
only by a CITROËN dealer or a qualified
workshop.
Checking levels
Check all of the following levels regularly in
accordance with the manufacturer's service
schedule. Top them up if required, unless
otherwise indicated.
If a level drops significantly, have the
corresponding system checked by a CITROËN
dealer or a qualified workshop.
The fluids must comply with the manufacturer's requirements and with
the vehicle's engine.
Take care when working under the bonnet, as certain areas of the engine
may be extremely hot (risk of burns) and the
cooling fan could start at any time (even with
the ignition off).
Used products
Avoid prolonged contact of used oil or fluids with the skin.
Most of these fluids are harmful to health and
very corrosive.

101
Practical information
7Do not discard used oil or fluids into
sewers or onto the ground.
Empty used oil into the containers reserved
for this purpose at a CITROËN dealer or a
qualified workshop.
Engine oil
The level is checked, with the engine having been switched off for at least 30
minutes and on level ground, either using the oil
level indicator in the instrument panel when the
ignition is switched on (for vehicles equipped
with an electric gauge), or using the dipstick.
It is normal to top up the oil level between two
services (or oil changes). It is recommended
that you check the level, and top up if necessary,
every 3,000 miles (5,000 km).
In order to maintain the reliability of the
engine and emissions control system,
never use additives in the engine oil.
Checking using the dipstick
For the location of the dipstick, please refer
to the illustration of the corresponding engine
compartment.
►

Grasp the dipstick by its coloured grip and
pull it out completely

.
►

Wipe the end of the dipstick using a clean,
lint-free cloth.


► Reinsert the dipstick and push fully down,
then pull it out again to visually check the oil
level: the correct level is between marks A
(max)
and B (min).
Do not start the engine if the level is:
–

above mark
A: contact a CITROËN dealer or a
qualified workshop.
–

below mark B

: top up the engine oil
immediately.
Oil grade
Before topping up or changing the engine
oil, check that the oil is suitable for the engine
and complies with the recommendations in
the service schedule supplied with the vehicle
(or available from your CITROËN dealer and
qualified workshops).
Use of non-recommended oil may invalidate
the contractual warranty in the event of
engine failure.
Topping up the engine oil level
For the location of the engine oil filler cap, please
refer to the corresponding under-bonnet engine
compartment illustration.
►

Add oil in small quantities, avoiding any spills
on engine components (risk of fire).
► Wait a few minutes before checking the level
again using the dipstick.
►

T
op up the level if necessary.
►

After checking the level, carefully screw the
oil filler cap back on

and replace the dipstick in
its tube.
Within 30 minutes of adding oil, the oil
level indication in the instrument panel
when the ignition is switched on is not valid.
Brake fluid
The level of this fluid should be close to
the "MAX" mark. If not, check the brake
pad wear.
To know how often the brake fluid should be
replaced, refer to the manufacturer's servicing
schedule.
Clean the cap before removing it to refill.
Use only DOT4 brake fluid from a sealed
container.
Engine coolant
It is normal to top up this fluid between
two services.
The check and top-up must only be done with
the engine cold.
A low level presents a risk of serious damage to
the engine.
The level of this fluid should be close to the
"MAX" mark but should never exceed it.