2023 CITROEN C4 CACTUS display

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CITROËN Connect Nav
Watching a video
Insert a USB memory stick in the USB socket.
Video control commands are accessible
only through the touch screen.
Press Radio Media to display the primary
page.
Select "Sources".
Select Video to start the video.
To remove the USB memory stick, press the pause button to stop the video, then
remove the memory stick.
Bluetooth® audio streaming
Streaming allows you to listen to music from your
smartphone.
The Bluetooth profile must be activated; first
adjust the volume on the portable device (to a
high level).
Then adjust the volume of the audio system.
If play does not start automatically, it may be
necessary to start the audio playback from the
telephone.
Control is from the portable device or by using
the system's touch buttons.
Once connected in streaming mode, the
telephone is considered to be a media
source.
Connecting Apple® players
Connect the Apple® player to the USB port using
a suitable cable (not supplied).
Play starts automatically.
Control is via the audio system.
The classifications available are those of the portable device connected (artists/
albums/genres/playlists/audio books/
podcasts).
The default classification used is by artist. To
modify the classification used, return to the
first level of the menu then select the desired
classification (playlists for example) and
confirm to go down through the menu to the
desired track.
The version of software in the audio system may
not be compatible with the generation of the
Apple
® player.
Information and advice
The system supports USB mass storage devices, BlackBerry® devices or Apple®
players via the USB sockets. The adapter
cable is not supplied.
Device management is via the audio system
controls.
Other devices, not recognised on connection,
must be connected to the auxiliary socket
using a Jack cable (not supplied) or
via Bluetooth streaming, depending on
compatibility.
To protect the system, do not use a USB hub.
The audio system will only play audio files with
".wma", ".aac", ".flac", ".ogg" and ".mp3" file
extensions and with a bit rate of between 32
Kbps and 320 Kbps.
It also supports VBR (Variable Bit Rate) mode.
No other file types (".mp4", etc.) can be read.
Files of the ".wma" type should be to the wma 9
standard.
The sampling rates supported are 32, 44 and
48 kHz.
It is recommended that file names are less
than 20 characters long and do not contain any
special characters (e.g. « »
? . ; ù) so as to avoid
any reading or display problems.
Use only USB memory sticks in FAT32 format
(File Allocation Table).
It is recommended that the original USB
cable for the portable device be used.
CD player (depending on equipment).
In order to be able to play a burned CDR or
CDRW, select standards ISO 9660 level 1, 2, or
Joliet, if possible, when burning the CD.
If the disc is burned in another format, it may not
be played correctly.
It is recommended that the same burning
standard be always used on an individual disc,
with the lowest speed possible (4x maximum) for
the best acoustic quality.
In the particular case of a multi-session CD, the
Joliet standard is recommended.
Telephone
Pairing a Bluetooth®
telephone
Activate the Bluetooth function on the
telephone and ensure that it is "visible to
all" (telephone configuration).
Procedure from the telephone
Select the system name in the list of
devices detected.
In the system, accept the connection request
from the telephone.
To complete the pairing, whichever procedure used (from the telephone or
from the system), ensure that the code is the
same in the system and in the telephone.
Procedure from the system
Press Telephone to display the primary
page.
Press "Bluetooth search".
Or
Select "Search".

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11In the particular case of a multi-session CD, the
Joliet standard is recommended.
Telephone
Pairing a Bluetooth®
telephone
Activate the Bluetooth function on the
telephone and ensure that it is "visible to
all" (telephone configuration).
Procedure from the telephone
Select the system name in the list of
devices detected.
In the system, accept the connection request
from the telephone.
To complete the pairing, whichever procedure used (from the telephone or
from the system), ensure that the code is the
same in the system and in the telephone.
Procedure from the system
Press Telephone to display the primary
page.
Press "Bluetooth search".
Or
Select "Search".
The list of telephones detected is displayed.
If the pairing procedure fails, it is
recommended that you deactivate and
then reactivate the Bluetooth function on the
telephone.
Select the name of the chosen telephone
in the list.
Connection sharing
The system offers to connect the telephone with
3 profiles:
–
"Telephone" (hands-free kit, telephone only),
–
"Audio streaming" (streaming: wireless
playing of the audio files on the telephone),
–
"Mobile internet data ".
Activation of the "Mobile internet data "
profile is obligatory for connected
navigation having first activated sharing of
this connection on the smartphone.
Select one or more profiles.
Press "OK" to confirm.
Depending on the type of telephone, the
option is given to accept or not accept
the transfer of contacts and messages.
Automatic reconnection
On return to the vehicle, if the last
telephone connected is present again, it
is automatically recognised and within about
30 seconds of switching on the ignition, the
pairing is established automatically (Bluetooth
activated).
To modify the connection profile:
Press Telephone to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Bluetooth connection " to display
the list of paired devices.
Press the "details" button.
Select one or more profiles.
Press "OK" to confirm.
The ability of the system to connect to
just one profile depends on the
telephone.
All three profiles may connect by default.
The services available depend on the network, the SIM card and the
compatibility of the Bluetooth devices used.
Check the user guide for the telephone and
with the service provider for the available
services.

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The profiles compatible with the system are: HFP, OPP, PBAP, A2DP, AVRCP,
MAP and PAN.
Go to the Brand's website for more information
(compatibility, additional help, etc.).
Managing paired telephones
This function allows the connection or disconnection of a device as well as the
deletion of a pairing.
Press Telephone to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Bluetooth connection " to display
the list of paired devices.
Press on the name of the telephone
chosen in the list to disconnect it.
Press again to connect it.
Deleting a telephone
Select the basket at top right of the
screen to display a basket alongside the
telephone chosen.
Press the basket alongside the telephone
chosen to delete it.
Receiving a call
An incoming call is announced by a ring and a
superimposed display in the screen.
Make a short press on the steering
mounted telephone button to accept an
incoming call.
And
Make a long press
on the steering mounted telephone button
to reject the call.
Or
Select "End call" on the touch screen.
Making a call
Using the telephone is not recommended
while driving.
Park the vehicle.
Make the call using the steering mounted
controls.
Calling a new number
Press Telephone to display the primary
page.
Enter the phone number using the digital
keypad.
Press "Call" to start the call.
Calling a contact
Press Telephone to display the primary
page.
Or make a long press
on the steering mounted telephone
button.
Select "Contact".
Select the desired contact from the list offered.
Select "Call".
Calling a recently used
number
Press Telephone to display the primary
page.
Or
Make a long press
on the steering mounted telephone
button.
Select "Calls".
Select the desired contact from the list offered.
It is always possible to make a call
directly from the telephone; as a safety
measure, first park the vehicle.
Managing contacts/entries
Press Telephone to display the primary
page.
Select "Contact".
Select "Create " to add a new contact.
In the "Telephone" tab, enter the telephone
numbers for the contact.
In the "Address" tab, enter the addresses for the
contact.
In the "Email" tab, enter the email addresses for
the contact.
The "Email" function allows email
addresses to be entered for a contact,
but the system is not able to send emails.
Managing messages
Press Telephone to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Messages " to display the list of
messages.
Select the "All" or "Received" or "Sent"
tab.
Select the detail of the message chosen
in one of the lists.
Press "Answer" to send a quick message
stored in the system.
Press "Call" to start the call.
Press "Play" to hear the message.

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11In the "Telephone" tab, enter the telephone
numbers for the contact.
In the "Address" tab, enter the addresses for the
contact.
In the "Email" tab, enter the email addresses for
the contact.
The "Email" function allows email addresses to be entered for a contact,
but the system is not able to send emails.
Managing messages
Press Telephone to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Messages " to display the list of
messages.
Select the "All" or "Received" or "Sent"
tab.
Select the detail of the message chosen
in one of the lists.
Press "Answer" to send a quick message
stored in the system.
Press "Call" to start the call.
Press "Play" to hear the message.
Access to "Messages " depends on the
compatibility of the smartphone and the
integral system.
Depending on the smartphone, access to
messages or email may be slow.
The services available depend on the network, the SIM card and the
compatibility of the Bluetooth devices used.
Check the user guide for the smartphone
and with the service provider for the available
services.
Managing quick messages
Press Telephone to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Quick messages " to display the
list of messages.
Select the "Delayed" or "My arrival" or
"Not available" or "Other" tab with the
possibility of creating new messages.
Press "Create " to write a new message.
Select the message chosen in one of the
lists.
Press "Transfer" to select the
addressee(s).
Press "Play" to start playing the message.
Managing email
Press Telephone to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Email" to display the list of
messages.
Select the "Received " or "Sent" or "Not
read" tab.
Select the message chosen in one of the lists.
Press "Play" to start playing the message.
Access to "Email" depends on the compatibility of the smartphone and the
integral system.
Settings
Audio settings
Press Settings to display the primary
page.
Select "Audio settings ".
Select "Ambiences".
Or
"Position ".
Or
"Sound ".
Or
"Voice".

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Or
"Ringtone".
Press "OK" to save the settings.
The balance/distribution (or spatialisation
with the Arkamys© system) is audio
processing that allows the quality of the
sound to be adapted according to the number
of passengers in the vehicle.
Available only with the front and rear
speakers configuration.
The Ambience (6 optional ambiences) and Bass , Medium and Treble audio
settings are different and independent for
each audio source.
Activate or deactivate "Loudness".
The settings for "Position " (All passengers,
Driver and Front only) are common to all
sources.
Activate or deactivate "Touch tones ",
"Volume linked to speed " and "Auxiliary
input ".
On-board audio: the Arkamys Sound
Staging© optimises the distribution of
sound in the passenger compartment.
Setting the profiles
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Setting of the profiles ".
Select "Profile 1" or "Profile 2" or "Profile 3" or
"Common profile ".
Press this button to enter a name for the
profile using the virtual keypad.
Press "OK" to confirm.
Press this button to add a photograph to
the profile.
Insert a USB memory stick containing the
photograph in the USB socket.
Select the photograph.
Press "OK" to accept the transfer of the
photograph.
Press "OK" again to save the settings.
The location for the photograph is square; the system reshapes the original
photograph if in another format.
Press this button to reinitialise the profile
selected.
Reinitialisation of the profile selected
activates the English language by
default.
Select a "Profile" (1 or 2 or 3) to associate the
"Audio settings " with it.
Select "Audio settings ".
Select "Ambiences".
Or
"Position ".
Or
"Sound ".
Or
"Voice".
Or
"Ringtone ".
Press "OK" to save the settings.
Modifying system settings
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Screen configuration".
Select "Animation".
Activate or deactivate: "Automatic text scrolling ".
Select "Brightness".
Move the slider to adjust the brightness of
the screen and/or of the instrument panel.
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "System settings".
Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to return to the initial
settings.
Resetting the system to "Factory
settings" activates English by default, as
well as degrees Fahrenheit, and turns off
summer time.
Select "System info" to display the versions of
the different modules installed in the system.
Selecting the language
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Languages" to change the
language.
Setting the date
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Set time-date".
Select "Date".
Press this button to define the date.
Press "OK" to confirm.

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CITROËN Connect Nav
11Select "Units" to change the units of distance,
fuel consumption and temperature.
Select "Factory settings" to return to the initial
settings.
Resetting the system to "Factory
settings" activates English by default, as
well as degrees Fahrenheit, and turns off
summer time.
Select "System info" to display the versions of
the different modules installed in the system.
Selecting the language
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Languages" to change the
language.
Setting the date
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Set time-date".
Select "Date".
Press this button to define the date.
Press "OK" to confirm.
Select the display format of the date.
Adjustment of the time and date is only available if "GPS synchronisation" is
deactivated.
Setting the time
Press Settings to display the primary
page.
Press the "OPTIONS " button to go to the
secondary page.
Select "Set time-date".
Select "Time".
Press this button to adjust the time using
the virtual keypad.
Press "OK" to confirm.
Press this button to define the time zone.
Select the display format for the time
(12h/24h).
Activate or deactivate summer time (+1
hour).
Activate or deactivate synchronisation with GPS (UTC).
Press "OK" to confirm.
The system does not automatically manage the change between winter and
summer time (depending on the country of
sale).
Colour schemes
Depending on equipment/Depending on version.
As a safety measure, the procedure for changing the colour scheme is only
possible when the vehicle is stationary.
Press Settings to display the primary
page.
Select "Colour schemes".
Select a colour scheme in the list then
press "OK" to confirm.
Every time the colour scheme is
changed, the system restarts, temporarily
displaying a black screen.
Frequently asked
questions
The following information groups together the answers to the most frequently asked questions
concerning the system.
Navigation
I cannot enter the navigation address.
The address is not recognised.

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CITROËN Connect Nav
► Use the "intuitive method" by pressing
the "Search…" button at the bottom of the
"Navigation” page.
The route calculation is not successful.
The route settings may conflict with the current
location (for example, if toll roads are excluded
but the vehicle is on a toll road).
►

Check the route settings in the "Navigation"
menu.
I do not receive "Danger zone” alerts.
Y

ou have not subscribed to the online services
option.
►

If you have subscribed to the option:
- a few days may elapse before the service is
activated,
- services may not be selected in the system
menu,
- online services are not active ("T

OMTOM
TRAFFIC" not shown on the map).
The POIs do not appear.
The POIs have not been selected.
►

Set the zoom level to 600 ft (200 m) or select
POIs in the POI list.
The "Danger zone" audible warning feature is
not working.
The audible warning is not active or the volume
is too low

.
►

Activate the audible warning in the
"Navigation" menu and check the voice volume
in the sound settings.
The system does not suggest a detour
around an incident on the route. The route settings do not take account of

TMC
messages.
►

Configure the "T
raffic info " function in
the route settings list (Without, Manual or
Automatic).
I receive a warning about a "Danger area"
that is not on my route.
As well as providing guided navigation, the
system announces all "Danger areas" positioned
in a cone located in front of the vehicle. It may
provide an alert for "Danger areas" located on
nearby or parallel roads.
►

Zoom the map to show the exact location
of the "Danger area".

You can select "On the
route" to stop receiving warnings or decrease the
warning duration.
Certain traffic jams along the route are not
indicated in real time.
On starting, a few minutes may elapse before
the system begins to receive traffic information.
►

W
ait until traffic information is being received
correctly (traffic information icons shown on the
map).
In certain countries, only major routes
(motorways, etc.) are listed for the traffic
information.
This is perfectly normal. The system is
dependent on the traffic information available.
The altitude is not displayed.
On starting, GPS initialisation may take up to
3 minutes to receive more than 4 satellites
correctly. ►
W ait until the system has started up
completely so that there is GPS coverage by at
least 4
satellites.
Depending on the geographical environment
(tunnel, etc.) or the weather, the conditions of
reception of the GPS signal may vary.
This behaviour is normal. The system is
dependent on the GPS signal reception
conditions.
My navigation is no longer connected.
During start-up and in certain geographical
areas, the connection may be unavailable.
►

Check that the online services are activated
(settings, contract).
Radio
The reception quality of the tuned radio
station gradually deteriorates or the station
presets are not working (no sound, 87.5 MHz
is displayed, etc.).
The vehicle is too far from the selected station’s
transmitter, or no transmitter is present in the
geographical area.
►

Activate the "RDS" function by means of the
short-cut menu to enable the system to check
whether there is a more powerful transmitter in
the geographical area.
The aerial is missing or has been damaged
(for example while entering a car wash or
underground car park).
►


Have the aerial checked by a dealer
.
The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
► Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
► Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system.

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CITROËN Connect Nav
11The environment (hills, buildings, tunnels,
basement car parks, etc.) is blocking reception,
including in RDS mode.
This is a perfectly normal phenomenon, and is
not indicative of an audio system malfunction.
I cannot find some radio stations in the list of
stations received.
The name of the radio station changes.
The station is no longer received or its name has
changed in the list.
Some radio stations send other information
in place of their name (the title of the song for
example).
The system interprets these details as the station
name.
►
Press the "Update list" button in the "Radio
stations” secondary menu.
Media
Playback of my USB memory stick starts only
after a very long wait (around 2 to 3 minutes).
Some files supplied with the memory stick may
greatly slow down access to reading the memory
stick (multiplication by 10 of the cataloguing
time).
►

Delete the files supplied with the memory
stick and limit the number of sub-folders in the
file structure on the memory stick.
The CD is systematically ejected or is not
played.
The CD is upside down, cannot be read, does
not contain audio files or contains audio files of a
format not recognised by the audio system. ►


Check that the CD is inserted in the player
the right way up.
►

Check the condition of the CD: the CD cannot
be played if it is too badly damaged.
The CD has been burned in a format that is not
compatible with the player (udf, etc.).
►

Check the content if it is a burned CD:
consult the advice in the "AUDIO" section.
►

The audio system CD player does not play
DVDs.
The CD is protected by an anti-pirating system
not recognised by the audio system.
►

Due to poor quality
, certain burned CDs will
not be played by the audio system.
There is a long waiting period following the
insertion of a CD or connection of a USB
memory stick.
The system reads a variety of data (folder, title,
artist, etc.). This can take from a few seconds to
a few minutes.
This is perfectly normal.
The CD audio quality is poor.
The CD is scratched or of poor quality.
►

Insert good quality CDs and store them in
suitable conditions.
The audio settings (bass, treble, ambience) are
unsuitable.
►


Return bass and treble settings to 0, without
selecting an ambience.
Some characters in the information about
the media

currently being played are not
displayed correctly. The audio system is unable to process certain
types of character.
►

Use standard characters to name tracks and
folders.
Playback of files in audio streaming mode
does not start.
The connected device does not automatically
start playback.
►

Start playback from the device.
The names of tracks and playing times
are not displayed on the screen in audio
streaming mode.
The Bluetooth profile does not allow the transfer
of this information.
Telephone
I cannot connect my Bluetooth telephone.
The telephone's Bluetooth function may be
switched off or the telephone may not be visible.
►

Check that the telephone has Bluetooth
switched on.
►


Check in the telephone settings that it is
"visible to all".
►


Deactivate then reactivate the telphone’
s
Bluetooth function.
The Bluetooth telephone is not compatible with
the system.
►

Y
ou can check that your telephone is
compatible on the Brand's website (services).
The volume of the telephone connected in
Bluetooth mode is inaudible.
The volume depends on both the system and the
telephone.