73
TABLE OF CONTENTS
What is this chapter and How to use it? ........................................................................\
.........
WARRANTY SECTION
CITROËN Contractual Warranty Certificate ........................................................................\
...
Standard W arranty ........................................................................\
.........................................
Battery W
arranty ........................................................................\
..............................................
Replacement Part Warranty
........................................................................\
...........................
Coupons
........................................................................\
.........................................................
MAINTENANCE SECTION
Maintenance ........................................................................\
....................................................
Scheduled Maintenance ........................................................................\
.................................
Maintenance Schedule
........................................................................\
...................................
Service Record
........................................................................\
...............................................
CITROËN ASSISTANCE
Maintenance and Warranty
74
WHAT IS THIS CHAPTER AND HOW TO USE IT?
This maintenance and warranty chapter explains the warranty terms of your new CITROËN vehicle as well as the maintenance required to keep your new
CITROËN vehicle at its optimum performance level.
The Warranty Section explains the general terms and conditions related to new CITROËN vehicle warranty.
The Maintenance Section explains the maintenance information which inclu\
des the necessity, types of maintenance, and the scheduled maintenance table
which should be used to record your CITROËN vehicle's maintenance history.
Every time a CITROËN authorised dealer (“Authorised Dealer”) services your CITROËN vehicle, they will check your vehicle’ s maintenance record and the
warranty conditions so that we can provide you with proper warranty and \
maintenance services. Kindly remember that warranty support is provided \
under
the condition that the proper maintenance of your CITROËN vehicle is carried out according to the prescribed maintenance schedule, as it is mentioned in
the Warranty Section.
We encourage you to always keep the Owner’s Manual in your CITROËN vehicle and to hand it over to the next vehicle owner in the event that you sell
your CITROËN vehicle.
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76
CITROËN CONTRACTUAL WARRANTIES CERTIFICATE
SELLING DEALER:
Vehicle prepared and delivered according to the procedure defined by CITROËNCustomer Name & Address:
Customer Sign:
Stamp of the Selling Dealer
The routine service schedule specific to your vehicle was given to you at
handover. This document can be found in your vehicle’s handbook pack.
If this is missing, your dealer or any CITROËN Authorised Repairer will be able
to supply a replacement or you can view it from your MyCITROËN App. You
are advised to retain any invoices or documents relating to work carried\
out on
your Citroën vehicle. In the event of resale of the vehicle, it is necessary to give
them to the new owner, along with all documents relating to the vehicle.
CITROËN Contractual warranty This certificate must be completed and stamped by the Citroën Authorised Dealer in order to validate the CITROËN contractual warranty (“Contractual Warranty”).
Application of the said warranties is dependent on the carrying out of r\
outine services, as detailed in your service schedule, evidence of this \
being provided by the
completed counterfoils in this chapter.
The benefits of Citroën contractual warranty are not available to you in case of repairs carried out apart from the scheduled services mentioned in this chapter; even if
such repairs are carried out by a repairer authorised by PAIPL (“Authorised Repairer”).
The CITROËN contractual warranties take effect from the effective day of delivery of your vehicle (warranty start date entered on this page).
Details of the CITROËN contractual warranties which your vehicle benefits from, as well as their conditions of application, are given on the order form for your new
vehicle.
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80
BATTERY WARRANTY
Terms & Conditions for Battery Warranty
• Battery originally installed on a new CITROËN vehicle is warranted
by the battery manufacturer.
•
Batteries are warranted against all defects in material and workmanship.\
Liability under this Battery W
arranty is limited to making good of defects
arising solely from the use of faulty material or workmanship during
manufacture and developing under proper use.
•
The Battery W
arranty is VALID only if the battery is properly used and
checked regularly as per the maintenance schedule at the service
stations of the CITROËN Authorised Dealers during the New Vehicle
Warranty Period.
•
This Battery warranty does not cover damage to the battery caused by
faulty electrical systems, irregular servicing, negligent maintenance,
wilful abuse or destruction by fire, collision or theft.
•
This Battery W
arranty is NOT VALID if the battery under complaint has
been opened or tampered with in any manner whatsoever. It should be
returned to the nearest CITROËN Authorised Dealer complete with the
electrolyte. The CITROËN Authorised Dealer has the option either to
rectify the defect in the battery or replace the battery.
•
Breakage of container and cover does not come under the purview of
this Battery W
arranty.
•
T
o and fro transportation charges of the battery under complaint will be \
borne by the customer.
•
The liability under this Battery W
arranty will cease on the transfer of
the battery to any person other than the original purchaser of the new
Citroën vehicle or to any vehicle other than that on which the battery
was originally fitted.
Battery Installation and General Maintenance
Although the battery is made as robust and durable as possible, the following must be observed to get maximum performance from the
battery.
•
The battery must be fitted firmly in the battery cradle, so that no undue
vibration or straining occurs.
•
Connecting cables should have adequate current carrying capacity and
be long enough to prevent straining of the battery terminals. It must be\
ensured that correct polarities (plus to plus and minus to minus) are \
connected.
•
T
erminals should be brushed clean before connecting and coated
immediately afterwards with pure petroleum jelly and NOT grease.
•
Battery top should be clean and dry
.
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92
MAINTENANCE
Necessity of maintenance
Your CITROËN vehicle has been manufactured using the latest technology
and under the strictest quality control standards. It is also designed t\
o
minimize maintenance requirements with longer service intervals to save \
you both time and money.
However, scheduled maintenance is necessary to ensure your CITROËN
vehicle operates properly and efficiently for the reasons listed below:
Lubricants:
Your CITROËN vehicle uses various kinds of oils and fluids, including
engine oil, transmission fluid, differential fluid, battery fluid, and engine
coolant. These oils and fluids play very important roles, such as lubricating
and cooling the vehicle and preventing rust. Periodically they need to b\
e
properly refilled or replaced.
Rubber parts:
Hoses, belts and boots use rubber parts, which are bound to crack when
worn out. They need to be replaced with new ones if they should wear out.
Normal deterioration
Vehicles are equipped with many parts for which it is impossible to avoid\
normal wear and tear. These parts include: tires, brake pads, clutch
disc, etc. They are indispensable for basic vehicle functions and must be
replaced regularly.
Maintenance services at CITROËN Authorised Dealers
A CITROËN Authorised Dealer has factory-trained technicians and genuine
CITROËN parts to service your vehicle properly. For expert advice and
quality service, visit a CITROËN Authorised Dealer.
Inadequate, incomplete or insufficient servicing may result in operational
problems with your vehicle that could lead to vehicle damage, an acciden\
t,
or personal injury.
We appreciate your understanding of the importance of these instructions,\
and we look forward to servicing your vehicle at CITROËN Authorised
Dealers.Failure to perform scheduled maintenance may result in
reduced vehicle performance or possible breakdowns,
as well as exclusion from warranty coverage
WARNING!
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93
SCHEDULED MAINTENANCE
There are two types of maintenance schedules, namely, normal usage condition & severe usage conditions
A sales person or service advisor at our CITROËN Authorised Dealer will explain to you which type of maintenance schedule you should follow depending
on your driving pattern, climatic conditions in your area, etc. The two schedules and their conditions are described below:
Follow the Maintenance under severe usage conditions if any of the follo\
wing conditions apply.
•
Repeated driving short distance of less than 8 km in normal temperature \
or less than 16 km in freezing temperature.
•
Extensive engine idling or low speed driving for long distances.
•
Driving on rough, muddy
, unpaved, gravelled or salt-spread roads.
•
Driving in areas using salt or other corrosive materials or in very cold\
weather
.
•
Driving in heavy dust condition.
•
Driving in heavy traffic area.
•
Driving on uphill, downhill, or mountain road repeatedly
.
•
V
ehicle towing, driving for patrol car, taxi, or other commercial use.
•
Driving over 170 km/h.
•
Frequently driving in stop-and-go condition.
If your vehicle is operated in any of the above listed conditions, you should inspect, replace or refill more frequently , using the severe usage maintenance
schedule instead of the normal usage maintenance schedule.
Maintenance and Warranty
94
MAINTENANCE SCHEDULE
The following maintenance services must be performed to ensure good emis\
sion control and performance. Keep receipts for all vehicle emission ser\
vices
to protect your warranty. Where both mileage and time are shown, the frequency of service is determined by whichever occurs first.
A: Adjust
C: Clean
I: Inspect
R: Replace
Service 1 2 3 4 5 6 7 8 9 10 11
C3 Naturally Aspirated Months
2 12 24 36 48 60 72 84 96 108 120
Km (K) 2 10 20 30 40 50 60 70 80 90 100
1.2L (1199cc) (3 Cyl)
60KW @ 5750 rpm
115Nm @ 3750 rpm Air cleaner filter element
C R C R C R C R C R
Engine oil I R R R R R R R R R R
Oil Filter R R R R R R R R R R
Drain Plug Gasket R R R R R R R R R R
Change Spark plugs RR
Check accessory belt (waterpump & Strech belt) I I I I I I I R I I
Change coolant I I I I I R I I I I R
Pollen Filter R R R R R R R R R R
Fuel Filter (intank) R
Brake Fluid/Clutch Fluid I I R I R I R I R I R
Check timing belt visual condition, replace if found
damage R
Rear Twist Beam Bush – Check wear and tear or noise,
replace if found. I I I I I I I I I I
Maintenance and Warranty